I'm going to leave my honest opinion on my experience with Emma. It may make people mad but not everyone has a good experience.
I messaged Emma on Dec 9th on Facebook for my tattoo, she initially got back to me quickly. She said she loved the idea and just needed to know how big I wanted it to quote me. I very clearly stated I wanted an exploding heart no bigger than 2.5 inches or so on my butt. I NEVER received a quote.
I asked if I should call the shop to schedule my appointment and she said she would do it for me. Communication was still good, she was getting back to me within a couple of days. She stated she had a Tuesday January 5 open at Noon and 3. I requested the noon appointment.
Assuming she booked me, we talked about deposit, which I brought up. She said it would be $50 and I could directly send it to her personal account on cash app, PayPal or vemo. I stated PayPal would work and she gave me her email address.
The email she provided had a typo, I sent the payment within 2 days and it just sat telling me that Emma Holmes needed to create an account. I messaged her to let her know I sent it and there was an issue and within a couple of days I had her correct email and made my deposit.
Then.....crickets. On Dec 21 she saw my message saying I sent the payment. She never replied to confirm my deposit or my appointment or give me a quote. She just stopped replying all together. I gave her the benefit knowing it was the holidays and I could see she was busy from her ig. The last time we spoke was Dec 21.
I was patient, I messaged her Monday Jan 4 to confirm and get a quote and NO REPLY!!! Then I contaced her again twice on Tues Jan 5, the day of my appointment to confirm and still no reply.
This is when I get mad. I got to the shop at noon, like she told me on the message she sent me. I ring the bell and no one answers. I wait outside for about 10 minutes. When she gets to the shop she asks me who I am and who I was here to see. I told her I'm Melanie and I'm her to see you. She chuckled and said that she had a problem she already had someone there for a noon appointment and must of double booked. We go inside and the person is already sitting in the shop waiting.
I said to her that she is not good at responding to messages and she blew it off and said stuff happens. She made it seem like she had no clue about my noon appointment or was really interested in doing my tat. Then after looking at the messages she had sent she looks at her phone and says to me oh yeah here you are I have you booked at 4:30 today.
First off my appointment was booked, or so I thought, for noon. So I agree to the 4:30 time slot. At almost 4:30 she messages me that she is running late and it will be 4:45 or 5. So I'm at the shop by that point so I wait in the car and I go to the door at 10 minutes till 5.
She opens the door and tells me that I can wait in my car for her to be ready. I was like huh and she says well I guess you could wait in here. I'm thinking I've waited all day at this point, I'm not waiting in my car. I should have forms to fill out etc to get ready. So I go tell her I'll wait inside. I felt like she didn't really want to be bothered.
I sit downstairs and wait for about 30 minutes. She pulls out my drawing and says what do you think of the size. I tell her it's bigger than what I wanted. I'm looking for sexy cute and not huge. I wanted no bigger than 2.5 inches. She says she can shrink it but it's not going to look good (I still don't have a price quote). I stand by that it's too big but I take her professional opinion and go against what I wanted (my mistake).
It it took about 30 minutes for her to do the tattoo. She says you paid me $50 already right? Yeah I paid her personally, not the shop. It will be an additional $130 today so $180. Serious, you didn't quote me after I asked multiple times. I never imagined that a very simple tat that only took 30 minutes to do would cost $180. I was there for 1 hr.
I'm left disrespected and overcharged. Very unprofessional treatment. read more