I've been coming here for about 15 years and this is one of the most satisfying salons ever been…read moreto. Professional, attentive, and personal. You can talk as much or as little as you'd like. And for the service you get, the prices cannot be beat. Amazing ambiance with chill music, lots of light, and an attention to detail that most other places I've been to just simply don't do. Highly recommended

My daughter asked me to cut her hair and I botched up her bangs really bad. So I brought to Nova…read moreSalon and was hoping they could work a miracle on her hair. Paul did a wonderful job and she was so happy and excited about how her hair turned out. We highly recommend Paul as he is a very talented stylist who listened to what my daughter wanted and made her hair look beautiful.

The Hair Lab is clean, professional, and their stylists are personable and talented. They seem to…read moregenuinely enjoy being in the salon and working with their clients. I worked for Paul Mitchell the School OP for several years, so I tend to look at salons with more scrutiny than the average guest. I was impressed with The Hair Lab. They have great customer service, great communication, and their stylists take the time to do a thorough consultation. They offer beverages and regularly check in on guests while they're processing. The stylists take pride in their work and keep their stations and tools clean. Over several visits I didn't see a build up of hair from multiple guests on the floors or tumbleweeds of hair in the corners. They use and sell quality professional products. I saw Nina a few times for for balayage and haircut. She was wonderful, sadly she's since moved to Texas. It's super easy to schedule an appointment by phone or request one online. Their front desk staff is friendly and accommodating. Continuing education for their stylists seems to be very important and they stay up to date on current techniques and trends. The salon itself is really cute, modern, and easy to access. Both their street and parking lot entrance are wheelchair friendly, and their stations and wash areas seem to support accessibility as well. I would highly recommend The Hair Lab.

I really wanted to love my experience here because the salon itself is absolutely beautiful, and…read moreevery staff member I interacted with was warm, friendly, and welcoming. Unfortunately, the actual service I received was not what I paid for. I booked and paid $90 specifically for a curly haircut, which is a reasonable price in this area for a true curly specialist service. However, what I received felt more like a standard haircut rather than a curly cut. Before the appointment started, I thoroughly explained what I was hoping to achieve: more curl definition lasting beyond wash day, guidance on styling techniques, and a haircut tailored specifically for curly hair. Despite this, my hair was cut wet rather than dry, and there was no curl-by-curl shaping or specialized curly cutting technique used at all. As the appointment continued, several things made me question the stylist's experience level with curly hair. My stylist, Anna, seemed unprepared for the appointment. While styling, my hair was already drying and becoming frizzy in the front before products were even fully applied, and I had to point out that it needed to be re-wet. She also did not have her own diffuser and had to borrow one from coworkers. I had specifically mentioned that curl creams tend to weigh my hair down, but one was still used during styling. The diffusing process itself was also very uncomfortable, as I was instructed to hang the lower half of my body off the chair so my neck rested against the back of it. By the time my hair was almost fully dry, it honestly looked very similar to how it did when I walked in -- like I had showered, slept on wet hair, and done nothing else to style it. That was extremely disappointing after paying for a professional curly hair service. Anna could tell I was unhappy, and to her credit, she was kind and tried to fix things by washing the product out and attempting a blowout instead. Unfortunately, I still left with poorly styled hair. The face-framing pieces were going in different directions, and the overall result did not look professionally styled. I do want to emphasize that Anna herself was very sweet and pleasant throughout the appointment. However, when charging $90 for a curly haircut, a certain level of expertise and preparation is expected, and I do not feel that level of skill or knowledge was there. When booking, I specifically told the salon owner I was looking for an experienced curly hair specialist. I was told Anna was newer to the salon but had experience with curly hair and many happy clients. I truly hope this experience was just a one-off, but based on the multiple issues throughout the appointment, it did not feel like someone with advanced curly hair knowledge or technique. The owner did initially reach out afterward to try to rectify the situation, which I appreciated. However, after I responded, I unfortunately never heard back again. I had been very excited to come here because I've heard so many wonderful things about the salon, which makes this experience even more disappointing. I truly hope they take this feedback seriously because the salon itself has a great atmosphere and very kind staff.

David is both the salon owner as well as our stylist. He is the greatest stylist I have ever seen…read more He is a so meticulous in his cuts. I briefly started getting my hair cut by a curly girl specialist but I always came back to David for the shape. I have been seeing David for over 10 years. I met him when my hair was down to my waist. He carried me through the emotional roller coaster of a pixie cut and back to a perfect curly bob. He can literally do anything and do it well. I always find myself enjoying the music and I appreciate the quality products he both sells and uses. I appreciate his work so much that he now cuts everyone's hair in my family! I have also found David to be a genuinely fabulous human. I enjoy his company during my cuts and always appreciate how easy it is to talk to him. I feel like he would actually be a great guy to hang out with and mountain bike. I appreciate his passion, strong work ethic, and personality. David truly has it all!!

My first visit to Lisa. Gave me a lot of information and a great haircut. The salon is welcoming…read moreoverall. Will be happy to come back again.