Mike Starr of Electrical Services of Rochester was excellent. I called him on Saturday and he was…read moreable to come fix a multi-way electrical switch issue at my parents house on the following Monday. Mike was friendly, funny and very capable. The best thing was he was responsive. Prior to calling Electrical Services of Rochester, I tried two other electricians at random and they never returned calls to even make an appointment. I would definitely recommend Mike to someone looking for electric work to be done.

Very pleasant to talk to on the phone, price was reasonable and was able solve my electrical issues…read morevery quickly. I will call them again if i need future work done

So I got to say working with these guys was a definite mixed bag…read more I have a contractor out installing French doors into the backyard for my garage when all of a sudden the electric stopped working in the garage. Now I work from home out of the garage, yes even in December, so this was a pretty big deal! No blown breakers, no clear issues. I called the electrician I have used in the past but he was busy for the next week so I went on the Irondequoit Facebook page and I ended up finding these guys. Over the phone they were very professional they were even able to come out that day in a few hours to check out the issue. They arrived promptly and were able to figure out what the problem was pretty easily and the rates were not horrible. Whenever you hire a skilled tradesman you know there's going to be some costs just have them check out the problem. The issue comes with what happened after they left. They left about half of the breakers in my breaker box flipped for some unknown reason. Maybe it was part of diagnosing the problem but they were the breakers that I was having an issue with. Where it gets worse is that one of those breakers was to my hot tub! I'm a new hot tub owner and we've only had this thing for less than 5 months. Turns out when you shut the power off to the hot tub it resets all the settings including the heater! Nothing God today was a super warm day and we tried to go in the hot tub only to find the water was 67° not 100. If we hadn't caught this now then the water would eventually frozen over the winter and destroyed the hot tub. As it is I'm still out a fun day with my family on this unseasonably warm day. I'm not saying not to use these guys if you need some electrical help but I'm definitely saying double check their work and make sure that everything is as it should be before they leave.

Half of our electric service went off on Christmas Eve of 2022. Premier correctly determined that…read moreit was a short in our lampposts by the road and said they could come back when the ground thawed to fix it. They did and there was good communication and the price was very reasonable. I will call them again when we need electrical work done.

First time using them and I must say, I am very pleased with the customer service from the first…read morecontact till the end! Jessie (Cust. service rep) called the morning of the work to let me know who was coming out and an estimated arrival time. Pleasant and professional, so refreshing to encounter. When the electrician arrived, he introduced himself (Dan) with a big smile, he put on his protective booties(raining outside) and started off with explaining the company background. Good information to know. I let him know why I picked their company, etc and he answered any and all questions that me and my dad had regarding the work. We needed a couple outlets put in, got a whole house power surge protector and a light switch updated. Dan gave us the cost, estimated time it would take to complete it and once approved, he got right to it. Once he was done, he explained everything and made sure we were good with this work. He actually found some issues as he was working, but he explained them and gave us his recommendation. Excellent work for a VERY reasonable price. We are over the moon with our new, SAFE, updated outlets and whole house surge protector. We will be using them again! We recommend this company!!!

Lockwood's electrician installed two outdoor outlets for my Koi pond yesterday despite the rainy…read moreand cold weather. They deserve a commendation because their quality is built into a willingness to explain clearly what is proposed and provide a detailed analysis of the estimated expense with options available to the customer. Probably can find a lower-cost contractor but something as important as your home shouldn't be made secondary or overlooked.

Called for service and got an appointment for the following week. They came out and it was a flat…read morefee for this, but reasonable. Very professional and fixed an issue with a base board heater and my electrical box. Stuff you really can't mess with unless you know what your doing! Ha! But seriously, they did a great job, attached heater to wall and fixed the door to the box. Thank you for the service.

Dr. Electric requires that you pay $59.00 for a quote, which they referred to a service call. I…read morestuck with the contractors that provided a free estimate.

very courteous, friendly and knowledgeable. I had them do a…read moredays worth of work. my pool, pool house and electrical outlets. when you are in need call the best! thank you for all you've done. I just referred you on next door app.

Chris has done MANY electrical projects for me over the years and always goes above and beyond what…read moreis asked of him! His workmanship is always top notch!

We just moved to the area and were having issues with our washing machine. We gave them a call…read moreafter reading reccomendations from others online. It didnt take them long to find the issue. They advised that due to the age of our washer, and the cost of the repairs, that it was better to just buy a new washer all together. As it was quick and simple for them to diagnose, they even waived the diagnostic fee. Will definietly call them agian in the future.

My wife and I have called Brian Doehler's Appliance on a couple of occasions to repair some of our…read morehome appliances. Both times Mike was sent to help us. The first time, Mike discovered a minor problem with our dryer and fixed it quickly. The second time, Mike was sent to try to fix a problem with our freezer and our oven. Mike diagnosed the issues with both very quickly. The most amazing part was that he had the parts to repair both. Mike fixed both appliances very quickly. The charges were very fair for parts and labor. Mike is very friendly and knowledgeable. The service we've received from Brian Doehler's Appliance Repair is fantastic. They're fast to arrive, diagnose and repair the issues we've had. The charges are reasonable and credit cards can be used. I highly recommend Brian and Mike for any appliance repairs you may need. They're the best in the business as far as I'm concerned.

Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.

This father & son team do great work at great prices. They have been down for multiple projects at…read moremy house and they have always done a great job. First I had them replace the delivery line outside of my house because that was exposed to the elements. Later on I had them over to replace all of the circuit breakers with up-to-date stuff. They are my go-to electricians.