The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

My phone died so I had to order a new one. Luckily(?) one of the only stores that had a phone in…read morestock was the Verizon Auth Retailer about 2 mins away from my house. Great! Ordered curbside pick up and off we go! Got the notice that order was ready so I headed up that way as soon as they opened at 10am. Curbside pickup so I was directed to park in the designated zone. Got to the store - NO designated zone. Tried to call for curbside but the store wasn't doing it at that time (so why have the choice?). Got inside and I saw why. Only one person working. 4 people in front of me... all with issues, questions, etc. I ended up waiting 1 hour just to pick up a phone. I did feel bad for Ryan, the tech working. He said someone had called in sick. Ryan, however, kept a smile and juggled people very well. Just wondering why someone wasn't called in to help? I did get a call from Verizon as I did an online survey.. they didn't like the number of "stars" I gave them. They of course, blamed it on COVID and said store was limited employees. I understand... I was patient while I waited my turn. Again, just not understanding why help wasn't called in. Store was clean, but dated. Fairly well stocked with accessories. Note on that: a couple days after I picked up my phone they moved across the streed to a newer facility. I'll definitely stick with the actual Verizon stores in the future.

After traveling out of state and having my phone completely die, I stopped at the Chili Wireless…read moreZone on the way home to either fix it or purchase a new one since I needed it for my business. The CSR and Repair Person, Joe, was phenomenal. While working the store, by himself, he was able to simultaneously fix another customer's phone and work on my own. Unfortunately, my phone was unrepairable. He proactively gave me the contact information for my insurance and suggested that I might want to relook at my plan since I was paying so much. Since, I couldn't go another day without my phone, he then went through all the benefits and drawbacks of the different phones and helped me decide on a new one. All while, servicing other customers as they came in. In the end, Joe had my new phone set up, connected with the backup for my contacts, set up my Office 365 email and showed me specific features of the new device. In addition, he was able to increase my total plan's data and save me money on my monthly bill. Thank you Joe for staying late and finishing my transaction so that my business continued to run seamlessly! I highly recommend you visit this site and speak with Joe if you are in need of a new device or repair.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

I have had my phone fixed twice in the last few years here. replacement of battery and virus…read morecontamination removal. I recommend them! Such a great service to have nearby.

If I could give this place a negative rating, I genuinely would…read more This operation is a complete farce. A straightforward warranty repair spiraled into a parade of excuses: first later today, then I'll call you tomorrow, then three weeks, and ultimately three months. They couldn't even provide a claim number until I contacted the insurer myself--something they should have handled from the start. Save yourself the frustration. Do not waste your time or your sanity here.

Located in a pawn shop I was a little dubious but he did a great job at a reasonable price.read more

From the owner: With 10 years in mobile phone repair experience, walk in today to get your phone fixed. Same day…read moreservice available. Lowest prices guaranteed.

Tony at uBreakiFix was very helpful and polite. I had to have my phone reset to factory settings,…read moreand I wasn't able to do it myself. He took the time to explain exactly what to expect and what he was going to do. I was recommended to them by a lot of people, including AT&T and Verizon,and they all HIGHLY RECOMMENDED them... now I know why, thank you Tony and Diana. FIVE STARS!!

If I could rate it zero I would, I gave them my Xbox to repair they said it would only take 1-2…read moreweeks. 3 weeks later they say it'll be ready so I go to the shop and when I get there they say i didn't work and it won't be ready tonight, I still have not gotten it back.