Plugged in, left for an hour expecting to be about 90% full. Came back only about 4% more charged, BUT got a $28 "idle" fee for the wasted time. I could chalk up the wasted time to a learning experience (someone should stay with the car) but to be charged $28 for it is unacceptable. Called "customer services" but they "couldn't" (wouldn't) refund the idle fee. If I had caused the issue, or cost the company money (we were the ONLY car there) then I would take full responsibility and gladly pay. read more