We had a block of rooms for our daughter's wedding. The front desk was so nice and organized our…read moregoody bags being delivered to the guests rooms Thank you!

1 word - disappointing…read more We had our 40 year high school reunion this summer & booked a room block at the Hyatt, as it was close to the venue. Truly it was about the only plus. This property is quite tired & needs some serious updating. The hotel was hot, service in the restaurant was spotty, but worst of all was the condition of the room! Dirty. The only bonus points I give it, is that Brent's Deli is across the parking lot!

My first time at this mall and it blew me away with how spacious it was…read more I love the entire structure of the mall. From decor to detail of the entire space. They had handful of stores I usually shop at.

I am writing to file a formal complaint regarding my family's experience at the Build-A-Bear…read moreWorkshop at The Oaks Mall. My four-year-old son and I visited the store to celebrate his birthday, a tradition we have enjoyed every year since his first birthday. What should have been a joyful surprise became one of the most disappointing customer service experiences I have ever had. When we entered the store, the first sales associate asked when my son's birthday was. I explained that his birthday was June 29 and that we were still within a month of his birthday. She responded, "As long as it's in the month of July." I explained that it was within the past month, and she immediately told me that was not allowed and that I would have to pay full price for the birthday bear. I politely asked, "You can't just honor it?" She walked away to speak with someone I presume was the manager. When she returned, she told me they would honor the $4 birthday bear, gestured toward the eligible bears, turned around, and walked away. She never came back. My four-year-old son stood there waiting, excited for what was supposed to be a birthday surprise. We were left standing without any assistance until another sales associate finished helping another customer. I finally had to ask, "So, is someone going to help us?" The second associate looked confused, looked around for the first employee, and then stepped in to help us. I want to recognize that this second associate was exceptional. She immediately made my son feel special by giving him a birthday badge and enthusiastically celebrating his birthday. The associate who stuffed his bear was also warm, patient, and kind. Their professionalism helped salvage part of the experience, and I am grateful for the care they showed my son. By that point, the excitement surrounding the birthday bear had disappeared. I no longer wanted to continue discussing the promotion after the way we had been treated. Instead, I let my son choose a full-price Chase bear because I wanted to preserve what remained of his birthday celebration. As we were finishing our visit, the original sales associate returned and asked the other employee whether she had collected our name and email "for the birthday bear," despite clearly seeing that my son had selected a full-price Chase bear instead. She continued questioning the other employee while glaring at us. Her demeanor throughout our visit was hostile, dismissive, and unwelcoming. I left the store feeling embarrassed, humiliated, and deeply saddened. What troubles me most is that I watched other families receive warm, attentive, and courteous service while my family was treated differently from the moment we entered the store. Based on the totality of this interaction, I believe we were subjected to discriminatory treatment. While I cannot know the employee's personal motivations, I know how my family was treated, and it stood in stark contrast to the treatment other customers received. As a Black mother, I should not have to wonder whether my race influenced the level of respect and service my son and I received during what should have been a joyful milestone. This annual Build-A-Bear visit is more than a shopping trip. It is one of our family's birthday traditions. Since my son's first birthday, we have celebrated by making his birthday bear together. Those memories are incredibly special to us. This year, one employee's conduct overshadowed what should have been another cherished memory. I am requesting the following: A thorough investigation into this incident, including interviews with the employees who worked that day and a review of any available surveillance footage. Appropriate accountability for the employee whose conduct resulted in this experience. A written apology from Build-A-Bear acknowledging the way my family was treated. Confirmation of the steps Build-A-Bear will take to reinforce its commitment to equitable, respectful customer service for every guest. I chose Build-A-Bear because your company represents joy, inclusion, and creating lasting memories for children. My son deserved to feel celebrated on his birthday. Instead, he witnessed his mother being dismissed and ignored during what should have been a happy occasion. I hope Build-A-Bear will take this complaint seriously and respond in a manner that reflects the values your company publicly embraces. I look forward to hearing from you regarding the outcome of your investigation.

Easy to get to, no driving around the mall or parking lot to get to the charger. Whether you're…read morelocal or driving by, take the Lyons off ramp and head right into the mall. Make a right and do not go into the covered parking lot, the EV chargers are on the right side of the parking lot structure in the Sun. Your tesla will get hot but it's worth the easy access. There are maybe 20+ chargers. The mall is an easy walk through the parking structure. The food court and bathrooms are as you enter so it's a good pit stop for your charge. Son was playing a golf tourney at Los Robles so the chargers were literally one freeway exit from Moorpark Ave.

Terrible! Slow and expensive. Mud in plugs that were left on the ground. Worst experience charging…read moreEVER.

Excited to see Star Wars movie at a new theatre experience... let's see what happens...well, quite…read morea fancy schmancy mall the theater is located in. I want to quote the Wizard of Oz and saying "Ames you're not in Kansas anymore".. ha ha ha. Never been here before but tbh, malls are not my jam. I am a small business boutique kind of person. No offense! Lucky for me I've learned my lesson and I take a photograph wherever I'm parked however, in this case, it was a sea of cars with no real discernible markings that would make me remember... I digress ( and PS my photo totally helped me find my car) so, TIP: If you are parking in a strange place TAKE A PHOTO!! Anyway, we sat down in beautiful seats, looked at menus ordered food before the movie started. However, when you're sitting in a dark movie theater and your food is delivered, you can't really see what it looks like because you don't dare put a flashlight on because it'll disturb the other patrons. My tuna poké style bowl was delicious and the chicken tenders we shared were great! Tempura style cauliflower was meh and cold but,we ate everything! Would I do this again? No I actually won't and that's because I like my movie experience to be maybe with a little popcorn but not with a meal I can do that at home. I want my movie experience to be pure. I was super confused watching the film mainly because I didn't know the story and I haven't followed Star Wars since the originals. The craft of putting this movie together does not go UNNOTICED! The details are incredible! If you've never had a dine-in movie theater experience, I think you should try it. Glad I did!!!!

The seats are incredibly comfortable--it really feels like a VIP experience. It's definitely worth…read moreordering from the refill menu, which adds to the overall convenience and enjoyment. The screen is huge, making the whole movie experience feel immersive and fun. They also offer limited-edition popcorn buckets, which are such a nice touch and make it feel even more special. Honestly, I didn't even want to wait for the next movie--I could have stayed there and kept watching. It's just that good.

Stopped by here and got our EV car charged a bit before heading down to OC. Conveniently located…read morenear the freeway. 31 chargers on site and a couple don't work.

The long-awaited Agoura Tesla Supercharger is officially OPEN! Nestled between rolling hills and…read moresuburban serenity, it's probably the most peaceful place you'll ever get annoyed about your charging speed. Yes, it says 250kW, but I peaked at 175kW and benchmarked around 75kw. Not terrible, just not what it promised... like most dating profiles. There are 31 stalls, which sounds great until you realize 7 were already dead on arrival. Nothing like a brand-new station with that "already broken in" feel. Really gives it character. And the stall layout? Let's just say it looks like Tesla tried to reinvent the concept of "parking forward" as a puzzle challenge. At first glance, it's giving mild panic attack, but once you pull in, there's clear signage telling you which side to plug in--because apparently that's still a learning curve in 2025 (see attached photo) On the plus side, it's conveniently located near Two Doughs Pizza, Tifa Chocolate & Ice Cream, and a DIY store--so whether your battery or your patience needs recharging, you've got options. Also great for kids who turn into gremlins if they sit still for more than 6 minutes. All in all, a beautiful location with just enough technical dysfunction to remind you you're still dealing with Tesla. I would give this location 3 stars but the scenery is just too beautiful to rate it any less than 4!

We stayed at Westlake Village Inn and walked around the property. We went into Stonehaus and…read morediscovered they had a special 4th of July BBQ. We had to partake. They had spare ribs, burgers, tri tip and 1/2 bbq chicken. We chose the bbq chicken and it came with potato salad and an Amazing summer salad and hat consisted of cucumber, red onion, watermelon, arugula, feta cheese and a homemade poppyseed vinaigrette which was to die for. The server we picked up our food from was super friendly and gave us everything we needed. Lastly, you can't beat the ambiance and how you feel like you are eating at a vineyard. It was perfect!

Beautiful place, good service, and a delicious sandwich. I came here for a meeting on a beautiful…read moreweekday morning. Great pace with a bit of a pick up for lunchtime. We waited for the food with a buzzer... it was a bit of a wait but they had just gotten busier. I got the chicken, Brie, pear sandwich but I replaced the multigrain for sourdough. LOVED IT. The sourdough was perfect, the cheese was great and I loved the caramelized onions. Love this spot

Beautiful and elegant resort with many indoor and outdoor areas ready for wedding and other events…read more We have a small dog with us and they are very pet-friendly, with special rooms for us and accommodate our late check out request since we have to attend a brunch event before checking out.

Stayed 3 nights for a wedding weekend…read more The property itself is really pretty and the room was nice, however the quality of the stay was just ok. The WiFi was terrible and the signal wasn't good in the area either so that was frustrating. Toilet paper and Keurig pods could also be better quality for the price you're paying to stay. Pillows were extremely flat. You could also hear every noise coming from outside the room or from neighboring rooms. I did enjoy the happy hour at Louie's, drinks were only $7 and the food was decently priced especially for a hotel restaurant. Overall it's a decent stay, but not the best.