I rarely leave negative reviews, but I feel it's important to share my experience so others can…read moremake an informed decision. This was my first visit to this salon, and I came because I researched reviews and was excited to get a few services, which I never do for myself. All services were booked through Polished Salon on Phorest. I specifically asked for callus removal before and during my pedicure on my first visit, the young girl who did my pedicure replied " oh yeah! definitely! we've got an hour an a half!" but it was not provided. Instead, I was told to come back the following week, and they ended up doing an entire keratin treatment to remove my calluses. When I asked the front desk staff why the callus removal treatment was not performed during my first visit, the front desk staff replied, "I don't know." I booked a brow lamination service expecting professional results and clear communication, but the service did not turn out as expected. After my appointment, I noticed issues with the lamination and returned to the salon several times in an effort to have it corrected. Throughout the follow-up process, communication was very frustrating. The technician was difficult to reach, and when I contacted the salon with my questions and concerns, I was told she operates as her own separate business and that they could not help with concerns related to her work or clients. Since I booked through the salon, it was disappointing to feel that no one was willing to take responsibility for helping resolve the issue. The experience quickly became overwhelming as this was my FIFTH time back within one week, I was given answers such as "I don't know," and I felt the front desk had essentially told me I was on my own. I specifically asked the front desk staff to help me and provide answers; I never demanded a refund. I also apologized to everyone in the waiting area as I began to have a panic attack. I was sobbing so hard I could barely catch my breath. Another customer at the salon kindly stayed with me outside for about 30 minutes until I calmed down. I also reached out to the salon owner to share my concerns, but instead of feeling heard, I was described as causing a "commotion" and "aggressive," which was hurtful given how respectfully I had tried to address the situation. The technician did eventually refund the cost of the eyebrow service, but only after offering to redo my lamination for the 3rd time in one week (not healthy or safe) multiple return visits and a significant amount of time and effort on my part. During my last visit, she said she had "done a lot of work" on me and explained that my brow lamination was more of a "straightening" of my brow hair. My brows are naturally straight, so this would not have been necessary. I wish that had been discussed before the service or at my first follow-up, not after five visits. If my brows were not a good candidate or the results were expected to be limited, I should have been told upfront. While I appreciate the refund, it did not make up for the repeated trips, poor communication, and emotional distress. Based on my experience, I cannot recommend this business, and I hope my review helps others make an informed decision before booking.

I am extremely disappointed with my experience. I paid for $700 Botox services and did not receive…read morethe promised results. After noticing the lack of effectiveness, I contacted the business multiple times to address the issue and seek a resolution.(called at 5, days at 10 days and then seen at 14 days) At 14 days I was given 5 units and paid for 4 more units. Despite making several good-faith attempts--including returning for follow-up visits--the customer service was poor and dismissive. My concerns were not taken seriously, and I was ultimately refused any corrective treatment, refund, or reasonable explanation. The response was " You are full of drama and do you want my lawyers phone number?" $700 for Botox is a good amount of money to not have satisfactory results. Botox is a medical aesthetic service that requires accountability and professionalism. Unfortunately, this business failed in both treatment results and customer care. I would not recommend their services to anyone expecting ethical practices, proper follow-up, or responsibility for outcomes.

I visited this wonderful establishment via and Yelp Event and boy am I glad I did... such kind and…read moreinformative staff. I loved how dedicated they were to truly help each individual with their particular needs. I received a mini facial and I'm looking forward to eventually scheduling a full facial. It includes head, neck, and hand massages, to name a few. I get full body massages a lot and I think this was more relaxing for some reason. It's really funny because I don't even like people touching my face! The owner and staff do everything to make you comfortable and calm and they do a great job of it. I definitely recommend checking this place out.

Came here for a mini facial and 1:1 consultation to this cute family business. The vibes are so…read morecute and calming. The rooms where the facials and massages are done are very clean and have a calming aura to them. When I was getting the facial done, it was definitely very soothing, I fell asleep. My face felt soft and I did see a glow even after just a mini facial for refreshing. The owner is also very sweet and knowledgeable about the various things you can do to build a daily routine that works for you and your skin. Would definitely come here again.

From the initial phone call to Patty to the touch up visit, my experience with Lasting Looks has…read morebeen wonderful! I was inquiring about having micro blading done on my eyebrows. Patty explained the process, told me about her background in the field and answered any questions I had. I knew by the end of the conversation I would feel comfortable with her doing the procedure. I was not disappointed! Years of over tweezing had left me with sparse, barely there eyebrows. I am so happy with the outcome and would recommend Lasting Looks for any services offered there. Head to toe skin care services. Just ask and she probably does it!

I had eyeliner and brows done in 2013 and refreshed in August. I also had my ears pierced…read more Wonderful. I LOVE IT and highly recommend Patti and staff to anyone. Can't say enough good about this place.

Queen of skin!!!! Nadine is truly an incredible person that knows SO MUCH about skin. The first…read moretime going to her, my skin was irritated by all of my at-home concoctions, and worst of all, I had so much acne that would NOT disappear. During my first appointment, I accepted that my face wouldn't be perfect overnight, but chose to abide by whatever she asked, and WOW it was so worth it! After 6 months of treatments, my skin feels and looks incredible. It's hydrated, healthy, and glowing everyday. I 100% recommend Nadine. Trust her, trust the process, trust the healing potential of your skin!

Really love the time Nadine spends with me in my one on one treatments and consultation. You can…read moretell that skin care is truly her passion. The treatments are amazing and I love that she will customize them to your specific needs and issues. I have gone twice now and plan on becoming a regular customer!! Great experience!

welcoming & professional! Emily will make you feel so comfortable & you'll leave feeling confident…read more& beautiful!

First I would say it was easy to get an appointment. Great communication through text to remind me…read moreand text when I got there bc of Covid. Heather was great at keeping me updated and what to do. Holly was by far the best! This wasn't my first time, but she explained everything where she was putting everything. I had Botox and lip filler. She was very caring and sweet about my bruising. I bruise easy and already prepared her. She gave me cream to try and help with the bruising. The prices were great. I highly recommend and will be going back there again!! These girls rock!!

Spray tan that not only went on uneven, but many spots were very inconsistent. The parts that did…read moreactually get tanned, lasted not even 24 hours. My daughter requested a refund and was told moisture and PH levels and hormones are factors. Other establishments' spray tans didn't turn out like this. She was offered a complimentary spray tan and was denied a refund. Unacceptable. 5/18/26 update: Update they wrote they want to speak with us about our unacceptable service at their business , yet never reached out after asking us to provide a phone number...buyer beware!

My girls wanted to get a spray tan for Prom. I went in there to inquire on what I had to do. The…read moremanager told me that it was $35.00 per session or if I wanted to pay $50 to a month. So, I opted for the $50 for a month. She told me all the wrong information. It is $80 per month. Do not go there they rip you off. Worse customer service. The manger gives wrong information.

I went to Micky to have two skin tags removed that I have had for years…read more Absolute wonderful experience! Very clean and modern facility. The experience great and no pain at all during the procedure. Micky made sure I was comfortable and that I did not need a break during the whole process. Very professional and knowledgable about all of your skin care needs. 10 star review. Do not hesitate to have any skin care needs done from a true professional that has so many years of experience! You will love the entire experience and i guarantee that you will return to her for all of your needs for skin care!

My service with Micky was phenomenal! This was my first facial treatment and my skin just felt…read moresmoother and cleaner. Coming out I was more relaxed. I believe I'll try one of her enhanced services next.

Olivia's Corner is a hidden gem in Lemoyne. Easy to miss in a nondescript building on Market…read moreStreet, Olivia's Corner is bound to offer something for everyone. I have been going to Olivia's Corner since January for hair removal treatments, and I can't say enough good things about Olivia and her salon. Olivia came highly recommended by a friend who researched many options in the area for hair removal treatments before choosing Olivia's Corner. Olivia's education & certification, professionalism, and reasonable prices are evident in the results both of us have seen from the treatments.

Olivia is fantastic! I had really bad nails from an autoimmune disease - lots of cracking,…read moresplitting, etc. She did a fantastic job on my nails - they look beautiful!!! And no chips!!! And she is just so pleasant to be with while she is doing your nails!!! I would highly recommend her if you want excellent service and a great manicure, pedicure, etc. she does it all. Thank you Olivia!

Papillon is a newish salon in the area and is actually also Panache West (sister salon or Panache…read moreIn Harrisburg). This was my third time to the salon. A Groupon and coworker recommendation brought me to it initially, but then I ended up booking my bridal hair and makeup with them too. I think they're still getting used to being a full service salon and trying to create their own identity as part of Panache but under the established Papillon name that is familiar to the West Shore. Cat has done my hair twice and is thorough with her work and receptive to my ideas. Lindsay did my makeup and it was perfect for our wedding! Great location next to excellent restaurants and the farmers market is an added bonus. They're a little pricey, but good nonetheless.

The salon itself is very lovely inside. The front desk associate was friendly and professional. My…read morestylist just seemed to be going through the motions. It may have had something to do with me using a Groupon, and her not expecting a good tip of the original price? She didn't engage in conversation at all and was just sort of dismissive. I requested a very simple cut (layers and angles to frame my face) and showed her photos. It took far longer than any cut I've had before, so I actually had to leave while my hair was still fairly damp in order to make another appointment. I didn't realize til hours later that she gave me zero layers. My hair is straight and thick so it just looked flat and heavy at one length. I went to another stylist and she agreed there were no layers nor angles whatsoever and fixed it up for me at a much cheaper price. I'm not sure why it took and hour and a half when nothing was really done aside from taking 2inches off the length. This place has a nice atmosphere, but the service itself wasn't even worth the Groupon price.

Hands-down, the best massage I have ever had. Amy was thoughtful and took the time to really delve…read moreinto my specific needs. The 90 minute relaxation Reiki massage that I had was amazing and I'm so grateful that I added on the foot scrub and the cat nap. I live in Camp Hill and she is so centrally located at serenity. After multiple massages over the years from many different massage therapists, I can't speak more highly about my experience with Amy at Serenity.

Best skincare and wellness center in central PA Recently remodeled,Beautiful! Under new ownership…read more You will be greeted by the sweet and sassy Mitzi when you enter the salon. Sherry and Andrea have been working here 30 plus years. Aubry is the new esthetician. Services include, nails, hair, and facials. They Carry Kevin Murphy product as well. New nail artist Marisa does beautiful work. I have followed them for 30 years!