Electronic Express

1.0 (1 review)

IT Services & Computer Repair, Electronics Repair

Closed • 10:00 am - 4:00 pm

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Sherry O.

69

83

8

3 years ago

I wanted someone to come to my home to hook up a DVD player. First he said "To come to your home we normally charge $100" I said OK... with an open ended pause. I told him it would be a bit awkward to take my large screen TV off the wall and bring it to his shop. He had a totally disinterested attitude. Then he told me that normally it just took a cable to connect it and it would work. I said I tried that and it wouldn't work. I said I didn't have a remote and needed it working. He said without the remote, it might not play. I said, do you have remotes to hook up? He said NO, very flatly. I said I guess you don't want the work and hung up. I guess this guy does not want to get off his couch and make money. AND if he is in this business, it seems to me that he would stock universal remote controls. read more

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Electronic Express

3.5

(13 reviews)

Unbelievably rude help.... after waiting months now for a behringer part that I was quoted 130.00…read moreon, I get a second unit in that needs one too and call to see if any hope exists of getting one in. First person Stacy tells me to get the part number and I have another call come in and ask if she'll hold a few seconds while i tell them I'll call back. literally 10 seconds later she's hung up on me. So I call back..wade through the message and the lady tells me Stacy is busy at the counter now...she can 'help' me. I explain that the part number I read off we've been waiting for and SHE changes the whole story to 'we never sell parts'. Calls me a liar for claiming that I was quoted and have waited a a few months now. Accuses me of being 'rude' for saying that's what happened..hangs up when i say 'but you're calling me a liar'. Great PR people. Great PR..... so what do I do now? i call Behringer and the lady I get there acts like she's standing right by the other lady. Talks over the top of me and tries to divert me to another service center who will probably tell me the same thing. Sorry done being baited and switched on for the day.

Customer service is the worst! No questions answered just kept copying and pasting same response.read more

S and S Electronic Repair

5.0

(1 review)

My microwave magnetron went out. Panasonic told me S&S was the service provider, 100 miles away…read more Called, told him my issue, unfortunately he did not have the part in stock. Told me he would order it and it would take a few days to get it in. Called me a few days later when the arrived. I drove down and dropped the microwave off at 10:45, was told it would take a few hours so i left to visit a friend nearby. Got a call 45 minutes later telling me the work was done. Labor less than 40 bucks, a lot cheaper than a new microwave. Outstanding service, wish he was closer to Knoxville. But I wouldn't hesitate to make the drive again if need be!

J and S Computers

5.0

(6 reviews)

Knowledgeable and friendly. Won't waste your time promising things they can't deliver!read more

This guy is great!! He is fast and knows his business well ... wonderful experience taking my…read morelaptop to him...

NerdsToGo

5.0

(5 reviews)

I got the dreaded Microsoft "your computer is infected call this number now " and the computer…read morelockup Drove to nerds to go in a panic with visions of my accounts being emptied out. Paul looked at it reassured me it would be ok and proceeded to not only fix the issue but showed me what to do to prevent it from happening again He walked me through downloading bitdefender and explained some of the things I needed to know about Google, Microsoft, and excel Absolute professionals I spent time talking to Milan and he is a great person. Wonderful story which was very enlightening THIS IS THE ONLY PLACE YOU SHOULD TAKE YOUR COMPUTER TO FOR SERVICE I WOULD GIVE THEM 10 STARS IF I COULD!!!!!

Thanks for the quick diagnosis ! They didn't charge me because they didn't fix anything; they gave…read moreme an honest opinion and diagnosis.

National Electronics

5.0

(1 review)

National Electronics did an excellent job repairing my Pioneer Analog Receiver/ Amplifier so I can…read morestill play my vinyl albums.

From the owner: We specialize in television repair, car audio (installation and repair), small home electronics…read morerepair, and have a surplus of premium pipe tobaccos and an extraordinary selection of cigars.

Pro-Audio Workshop

5.0

(1 review)

I brought in my MPC live for repair and now it's practically brand new. Works perfectly.read more

From the owner: Taking care of all your pro audio repair and rehearsal needs, at the best value, at the best price.read more

Cardinal Computer

4.8

(13 reviews)

All I can say is "WOW"! I was in the store two times today to get help with my technical trauma due…read moreto old age! They should be voted the best customer service in Cookeville! The guys that helped me were awesome and solved my problem in just a few minutes! And their prices are more than reasonable!

They are amazing and thorough and explain everything very well. It is obvious they want to help as…read moremuch as they can. (Thank you Devon for saving my life during finals season.)

Midstate Termite & Pest Control

5.0

(3 reviews)

They are awesome. Never seen one bug in the house after 13 years of service..They show up on time…read moreno matter the weather.

Three months ago, we relocated from So Cal to TN. One of my biggest concerns about relocating here…read morewas all the new bugs and critters. I had Midstate come out initially, right when I moved in and they've been out a few times now. My favorite tech is Vincent. You could say he understands where I'm coming from. The service has been superior and pricing is very fair for what is provided. Sharon, in the office, has been very gracious in welcoming me to tge area and making sure all of my critter issues are taken care of. I highly recommend Midstate!

Plateau Pest Control

5.0

(3 reviews)

Judd was the man who sprayed my condo. He couldn't have been more thorough and polite.read more

Sam Morgan! That's all you need to know about pest control! Sam works for Plateau Pest Control,…read moreand let me tell you, he is every bit as good as he's honest! While my home was being built here in Crossville, he presented me with a plan to keep out All kinds of bugs. It wasn't cheap, but neither is what Sam does! His people went stem to stern and when they saw that my crawlspace was sealed up, his people said that they'd take off a chunk of money as now that area didn't need so much attention. Others might have done it anyway just for the money. Plateau Pest control has one more loyal customer. We now are signed up for a quarterly service that they come out every 3 months to do their thing, and we do enjoy seeing all of those dead bugs, "outside" not inside our home. Give them a call, but ask for "Sam." You'll be glad you did.

Hard Rock Landscape

5.0

(2 reviews)

Hard Rock has helped us over the years develop our front and back yards. From replacing shrubs and…read moretrees to installing a stone walk in our back yard, capping entrance ways, stump removal and numerous other projects. Brandon has helped my neighbors also after they saw what he's done in our yard.

I'm extremely pleased with the stonework that Brandon and his team did for us…read more As a career construction worker and project superintendent, I have quite high expectations concerning professionalism, communication, and honesty. Hard Rock landscape met and exceeded all. Not only was he here the day after I called him, but he gave me an on the spot quote for the work, and was there to do the work two days later. There were some weather issues, but he kept the lines of communication open and we always knew what was going on. In spite of the minor delays, the final bill was just as quoted. All said, I would recommend Brandon as an exceptional value.

Tri Star Plumbing Solutions

4.4

(8 reviews)

We hired Anthony to replumb our house which he did. No problem. But when it came time to come back…read moreand finish the job he made the appointment and was a no show...all week long until we didn't even get a return message from him so we had to hire another plumber to finish the work. Very poor form, bad business and poor show of character after we had been good customers who sang his praises and referred other work to him. Never again.

We needed major re-design in our laundry room which involved extensive plumbing work. We had…read morecontacted other companies. Some came out and didn't want the job and others never called us back. Not only did Anthony pick up his phone when I called, he and his brother Brandon actually came out the same day and spent a lot of their time from their busy schedule to consult with us. Anthony and Brandon were actually able to come and do the work the next week! I was shocked thinking we would have to wait weeks for them to work us into their schedule. They both did VERY thorough and complete work and were even so kind and gracious to work on another plumbing job we had after finishing the laundry room work. I highly recommend them for any plumbing need. We are so glad to have found a reputable and dependable plumber!

Electronic Express - itservices - Updated July 2026

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