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    Electronic Express

    1.7 (7 reviews)
    Closed 11:00 am - 7:00 pm

    Services - Electronic Express

    Auto electronics installation

    Auto electronics repair

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    2 months ago

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    Charles H.

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    5 years ago

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    10 years ago

    Employees are extremely rude. Between 3 and 5 staff followed me throughout the store upon entry seemingly due to my skin color.

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    Charles H.

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    8 years ago

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    6 years ago

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    10 years ago

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    8 years ago

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    D T McCall & Sons

    D T McCall & Sons

    2.4
    (28 reviews)
    $$

    Want to start by saying, i love DTs. This was my 1st time shopping there but my parents have bee…read morebuying there since the 80's. i'm 37. so, at least 30 years. this last visit was a 5k purchase; refrigerator, oven, dish washer, washer & dryer combo, microwave & couch. Tim was the gentle whom helped. He was nice, kind & seemed to really helped us! day of delivery: the 2 gentle, again were great! the wrong microwave was brought and since it was an upgrade, for which we were reminded repeatedly, we shouldn't complain about that. even though it doesnt match color scheme but really not to big of a deal. then there is a small but noticible dent on the front panel of dish washer, again things happen & it is small. 3rd, washer & dryer wont be coming for another week, to the day. pushing my gas people back, not to mention the weeks pay to the contractors & so forth. yet again, cool. i understand in remodels things get pushed back or wrong items sent ect. 4th. the entire left side of the refrigerator was riddled in dents! so many that i was going to have to build a cassing, to hide the dents, costing more money. i go to DTs the following day, on jefferson st, cookeville. this time my father & i spoke to Ben, whom was unhelpful, not friendly, arrogant and so rude that my father just took a set, afraid of what he may say. Ben repeatedly asked me what i wanted & that it wasnt his fault & i needed to correct myself. i actually apologized & reiterated that i knew the he, nor Tim, noe the two delivery boys were responsible! then Ben took it upon himself to look up each item and tell us the retail cost. as if we should shut up because we has $40 taken off. (forgot to mention that) what Ben didnt know, is that dad & i had done our research and we could have bought all 6 items from 4 different stores and saved almost 1k. i let Ben know this. Dad finally spoke up & said the only reason we were here was he'd been doing business foe 30 plus years & thought getting everything at one place would be easier. Ben basically said he wasn't going to help & that Tim's days off were Sun, along w/every1 else & Tuesdays & for me to make ANOTHER trip up there. wasnt able to come the following day, wed but came on thur. Tim suggest getting a new refrigerator. i had no choice but to agree and wait another week for it. altogether, the two weeks of waiting has added additional 4k to my budget & Ben's attitiude will not be forgotten! i write reviews, all the time & never have wrote one like this. nor have my Father & i been treated so rudely before. especially after spending 5k+.Again, Tim was calm, and listened. while Ben seemed as if we were taking up his time & became aggressive in his tone and his stance. being an openly gay man, there was no need for his tone or aggressiveness & was trying to bow up on me, like in high school! when i did come in to talk to Tim, Been was there. i said hi & tried making pleasantries but was again meet with a hatefull, downward look and a unwilling reply! my father felt so insulted, that he would come back with me. i had to bring the carpenter!! i doubt we'll be back, especially if Ben is there! that really sucks, after 30+ years of good service & quailty! but these past 2weeks, dealing with DTs has not been easy, very confusing & almost feels as if we are being ripped off or at the very least played with! My regards to all, especially Ben with his unwanted, unwarranted & welcomed behavior. Sin Justin W. Burgess

    I ordered a console after seeing the one I wanted in the showroom. What was delivered was not what…read moreI ordered in the first place. Although they stated that they would exchange it, the second delivery was the same as the first. It was just like the first one which was NOT THE COLOR I expected. Talking with the salesman about this was a lost. He told me that I was 'stuck with it' and that the store was not going to change their mind. I see nothing acceptable about this and do not see why I have to be 'suck with' an item which does not meet my expectations nor can be used for the purpose intended. If you ordered a stove and received a desk instead, would you be happy with it? I intend to report to the BBB too!

    Electronic Express - electronics - Updated June 2026

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