Great store with so many great gems! I got two vintage luxury bags plus a few accessories and can't…read morewait to come back.

The owner of this store is an absolute treasure of a person. The store itself is a fun treat for…read moreone to spend hours looking through so many interesting, beautiful, unique items. I walked out with a beautiful leather coat for only $25, a real steal at that price! You will find so many pieces from different eras and people of any age from young adult and older can find something pretty neat in here. This is a Petersburg gem.

The people there are super helpful and they have dresses that are size inclusive and at different…read moreprice points.

This is the dress I ordered, while they didn't have the size in the store, I was "fitted " by the…read moreemployee. After trying on several dresses, this dress made me feel so pretty! Which is new for me, as I'm a new cancer survivor. When I went to pick up my dress, EXTREMELY excited, it was too small, I was told it was an easy fix, they could just put in a corset, which would change the dress. Disappointed, but seeing no other option, I took my dress to be altered, and they cannot put in a corset, they will have to change the whole dress! BTW.. 6in off! That's a huge difference! You need to either train your staff, to measure correctly, because as customers we put that faith and trust in you, or when YOUR TEAM MAKES A MISTAKE, you right it!

Great shopping for special occasions or just finding something different. Located in nice area…read morewith plenty of security and lights. The clothing and accessories are so unique. Customer service at the registers is outstanding

I Have A Complaint on the Regional/General Manager from Maryland. I am trying to reach the…read morecorporate office with a complaint. I just got off the phone with the Regional/General Manager from K&G in Maryland. Nothing was resolved by the Regional/General Manager of the White Oak store. Just a bunch of hot blown air to the customer. He promised me something out of the store as a compensation for the hardship that I faced in his Richmond store and then when I asked him about it later he acted like he knew nothing. You, see, apparently he is not in Richmond but in Maryland. I see why the subordinate leadership in Richmond is just as bad as he is. K & G needs better leadership. I faced a very difficult time over the years dealing with the manager in the Richmond store. She is very rude and follows customers around the store and makes the shopping experience very uncomfortable. Because of this I have not been in the store lately because I am in fear of harassment. I hope that someone from the corporate office reaches out to me soon so I can fill you in on what was promised to me in compensation for the Richmond store management and employee behavior. I am truly dissatisfied to have been lied to by the Regional/General Manager. This review only shows a little bit of the problems with your Richmond store.

They just moved to this location, which is so much closer to me and had a great experience! The…read moreowners, Tamika and her husband, both greeted me as soon as I came into the store. I had a great conversation with them and they were able to point me to the place where I could find some work clothes. They have a variety of clothes and shoes for any age for boys/girls. I was able to find some really cute shoes and cardigan for my interview and they have great prices! Tamika said they also deliver to your home and most places throughout the U.S, which is the first thrift store I've seen deliver to your home! Overall, amazing experience. :)

I had an amazing time shopping here, the customer service was excellent. Ms. Tameka does a very…read moregood job at making her customers feel welcomed and at home. With everything they are starting, I can't wait to see the new opportunities they will be providing for those like myself.

This shop has so much more than I thought upon first entering…read more I thought it was only high-end kitchen and home decor items as they had a ton of glassware and crystal and decorative tablescape pieces including a ton of seasonal Halloween (super cute) items. It actually has fancy women's clothing (think older classy lady clothes and dresses for formal dinner and casual formal wear) with leather bags, jewelry, home decor. There is a large children's and toddler section on the entire other side of the store with books, clothing, toys, diaper bags, etc. I spent almost an hour inside and found a beautiful discontinued Kendra Scott necklace I purchased for myself and a few other home decor pieces I'm thinking of adding to my collection. They ladies inside were busy wrapping gifts nearly the entire time I looked around so they didn't pay any attention to me and they weren't as schmooze to me as they were to the older couples inside so it's hard to tell if they just counted me off because I'm in my 30s or not but when I went to pay they made pleasant enough small-talk so as not to keep me from coming back, plus I enjoyed being able to roam around and take everything in on my own without hovering. It's pricey inside - several of the pieces are in the hundreds of dollars. But it's beautiful and I saw so many unique things; it's a great spot for gifting.

We found beautiful dresses in their many catalogs. We had them ordered to the store for the entire…read morewedding party. They were the BEST dresses I've ever wore in a wedding. She did the alterations but they were a little too tight for me but other than that A++ If you want the beautiful up to date dresses look at all of her catalogs and have it ordered to the store. You won't be disappointed!

Great service, wonderful dresses! Will be returning for another dress! They have a wide variety,…read more love them!

Love NR but not super happy to have such long lines at the register and tons of floor people. Let…read moreme clarify-it is the holidays and it's nice to see people out shopping on a Thursday afternoon!! Store was FULL of shoppers. And seemed to have plenty of staff! But only had two -then finally added a third cashier. All while there were literally groups of staff on the floor and behind the counter. People were leaving the line (that had DOZENS) because they were waiting SOO LONG! And, there were groups of employees gathered within sight of this very long line that was snaking through the store. Just thought Mgt would want to know -it wasn't a good scene!! Lots of loyal NR customers that wanted to spend money-and not enough cashiers to help !!

Enough parking available within the plaza, no need to pay. The store itself was well identified and…read morevery clean. I feel like Ive seen better selection of purses at different locations, their home section was too small for me. Their beauty aisle was definitely worth my time (face and skin products) but the nail polish options is not what im used to. I had to look for it to find it on a column and it was just 3 colors and not the brand i was looking for. The staff was cool and made sure to let me know where some of the cool items were so I can keep buying.

Horrible store. Don't waste your time. Customer service was even more awful than the dresses. Cheap…read morequality and rude service.

From the owner: Visit House of Glam Boutique for all your Bridal, Prom, & Red Carpet Events. House of Glam is a…read moreVeteran Owned Business in the Heart of Olde Towne Portsmouth. We specialize in Bridal, Evenings, Tuxedos, and just about any and all Event wear to include Quince and Debutante Ball gowns. House of Glam services all 7 Cities in the Tidewater Area. Our Downtown Boutique offers Bridal Gowns, Prom Gowns, Bridesmaids, Shoes,and much more.