My experience with ordering over the phone was easy. Unfortunately, I do not remember who I spoke…read morewith. She reassured me that my request was no problem. She let me know price point, explaining what the spray would look like and a base price to judge what would work. I asked she could send me a picture of the flowers and I was so pleased with the results. The price was very reasonable. I would/will use Zimlich in the future for my Mobile family.

I have ordered from this family owned and operated florist on several occasions over the last…read moretwenty years. This florist has never let me or my giftees down. The most recent contact I had was when a close family member's dog had suddenly passed away at the age of 15. A dog. This dog was very well known and extremely well loved to the point he was practically a sibling. I called to order sympathy flowers, and half way through the order I began to cry. Not just a sniffle, but a real cry when thinking about how dependent his owner was on that lovable,dark fluff of fur. Despite how silly I felt for crying over a dog, the lady who took my call treated me with the utmost dignity and respect. She was patient. She was kind. She truly understood. She didn't treat me any differently when I explained we were on a tight budget. Looking back now, she truly was amazing! Not only was the customer service outstanding, but the bouquet received by our family was reported as "outstanding". But I didn't really need that feedback, because the quality of the flowers over the last couple of decades has always been top notch from this florist. In closing, I appreciate this business and hope they continue with the same business model. We have many family members in the area and take great comfort in knowing our heartfelt emotions will be always be expressed perfectly through flowers through this company. Thank you, Zimlich!

My mom ordered these for my graduation as a surprise. They are so stunning and they smell amazing!…read moreShe said the staff were so helpful and nice. I highly recommend Bay Flowers!!!!

I trusted this florist shop with their "Designer's choice" option. They delivered this gorgeous,…read morefull-bodied assortment of fresh flowers. It's perfect. I cannot recommend this flower shop enough.

I ordered the $75 designers choice bouquet as a gift. Following the instructions in the order…read moreconfirmation, I called on the date of pickup. Their rep was immediately hostile and said she did not have any order under my name or the recipient's name. She spoke as if it was my fault she could not find the order. She eventually found it. The picture shows what was provided on pickup. These are obviously grocery store flowers. They had no smell and generally looked cheap. Maybe this is personal preference, but the colors clash really badly. The hydrangeas look like their stems were stuck in dye to make them this shade of blue. For $75, this is incredibly disappointing - especially when I could have gone to a different florist and received a florist-quality bouquet.

This company charged me $200 for old dead flowers ‼ No arrangement or design , they were just…read morethrown in a vase , flowers, look nothing like the advertisement... they shouldn't even be in business with the mess that they provide and then want to label it a floral arrangement never again will I ever use this company and every chance that I get they will get a negative review

I wanted to send a dear friend a birthday gift of flowers - many years ago we had our photo taken…read morein a field of yellow flowers in Daphne, AL ... so I asked them to create a Bouquet of just yellow flowers in memory of that day- They did a beautiful job !

The ladies at Beckham's are always so helpful and friendly when I walk in. Probably because I look…read morelost most of the time. Stopped in to order a corsage for a Daddy-Daughter dance I was attending and didn't really know what to order. They made some great suggestions and had me hooked up super quick. We had a great time at the dance and my little princess was so excited and so beautiful. Thanks Beckham's!

Great service and beautiful flowers! I have used them for my holiday tables and gifts to friends…read more They will even deliver for you!

Lack of design and friendly customer service. When I called to ask if I got the same bouquet she…read morewas very defensive and said "there's 32 roses!". There were 32, but lacked design.

Thank you for the beautiful casket spray, it was even more beautiful than we expected. Absolutely…read moregorgeous. Outstanding customer service.

Amazing customer service! Great prices and they have something for everyone. They have super cute…read moreteacher gifts and first day of school items.

The service has always been amazing!! And no one in my family has ever been disappointed with a…read morebouquet from this establishment!!

I understand there's an issue with the supply chain & definitely don't expect things to be perfect…read morebut I did expect them to be comparable when the woman from here called me 5 minutes after I placed my order online to tell me there was nothing close to make the arrangement I ordered & she would create an "artists choice" it was garbage. Why not remove things from the website? This store is basically the Wish.com of floral stores.