We had an outstanding experience with Elegant Flooring Factory Outlet from start to finish. Our contractor found the flooring we needed and connected us with Andrea, who made the entire process effortless. She was extremely polite, professional, and attentive, and she went out of her way to coordinate a delivery date and time that worked perfectly for us. The flooring was delivered straight into our garage without a single hiccup. The transaction was smooth, simple, and incredibly convenient. On top of the great service, the pricing was very affordable, which made the experience even better. We are thrilled with both the product and the service we received and will absolutely do business with Elegant Flooring Factory Outlet again. Highly recommend! read more

Elegant flooring went above and beyond to get our flooring ordered and delivered to us. We highly recommend them! Customer service was amazing and communication about the order was flawless. We had our floor installed today and it's perfect! Price was great also! read more

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Great quality product and great price. Andrea was incredibly helpful communicative and got us our flooring quickly and efficiently. We will absolutely do business with this company again. read more

Don't hesitate to order your flooring from Elegant Flooring!! Everything went so smoothly and the price was lower here than anywhere else.. and not just in Texas. I am from Arizona and even with the added shipping costs the price was better. Also, Andrea is amazing. She kept me up to date on all the happenings from order to ship to arrival. I was slightly nervous being from out of state but after a call with Andrea, I felt better and I am so glad I did. I highly recommend!!!!!!!!!!! read more

I stumbled upon Elegant Flooring when searching for stores who carried the specific brand I was looking to buy. From that initial outreach to the completion of our whole house installation, Andrea went above and beyond. She provided fair pricing and industry expert advice as well as a compassionate, friendly and sincere relationship. I would order again from them in a heartbeat. Prior to this I had dealt with local showrooms or big online stores who seemed to purposefully make pricing and options difficult or complicated. They made it seem like I was bothering them if I asked for different options to fit our budget. Not with Elegant Flooring - Andrea patiently answered all of my questions, helped provide quotes quickly and offered ways to save like on shipping. We seriously would have put off this flooring project a couple of years, or not done it at all, had it not been for the ease and helpfulness Andrea and Elegant Flooring provided. Thank you for helping transform our home into something more beautiful! read more

Thank you so much Andrea! We love our new floors! Andrea made the process so easy. She was very knowledgeable and detailed in her instructions. Since I have never done this before, she was very patient with me and brought up things that I hadn't thought of so I would be prepared throughout the entire process. Her "can do" attitude was really appreciated! During our entire renovation project, this was the easiest transaction. Awesome job, and again, we love the porcelain tile throughout our entire house! (Still getting the house back together so it's pretty much a mess everywhere but here is a cleared space ) read more

Elegant Flooring Factory Outlet - Flooring Near Me - Fort Worth, Texas

As a home builder, I have worked with Andrea with Elegant Flooring on 2 projects now and I am extremely happy with their work! We were in a time crunch and they came all the way to Austin the very next day. They have excellent communication and are extremely knowledgeable. Elegant Flooring makes the customer the #1 priority. I will definitely be calling them again for my future flooring needs. read more

I have used Elegant Flooring for 2 major projects and both times the results could not have gone better. My most recent project (March 2025) involved the purchase of all materials to replace the flooring in my house with luxury vinyl plank (LVP). Daniel and Andreea made this process easy--from the initial selection of what I was looking for (style, specific needs/concerns, etc) and came to my house to ensure the measurements I was provided by multiple installation contractors were accurate and sufficient. They offer a WIDE selection of styles, so you'll find what you are looking for. Their showroom is located in a business warehouse district, but don't let this distract you...you'll get direct attention and pricing is excellent, something you might not get from the large retail box shops. They do not do installation, so you'll need to find a contractor, but you can find them pretty easily by using one of the various contractor location services. If you are considering new flooring, give Elegant Flooring a look. I cannot speak highly enough about friendly professionalism Daniel and Andreea will provide you! read more

Excellent communication through out the process coupled with the best pricing I could find. Shipping was excellent as well as they personally followed up to make sure everything arrived damage free. read more

I worked with Andrea from out of town to find a discontinued product that I couldn't find anywhere else in nearly 20 different states. They had one more shipment coming in that was spoken for. She promised to call me if anyone canceled and she followed through on that promise. That alone is worth five stars. Her exceptional customer service continued through the order process and even helped coordinate delivery with my local freight company. I was a little nervous buying from out of town but the company and Andrea delivered! Five stars all the way! read more

Excellent selection and advice. Very competitive prices on good quality products. Easy process from start to finish.

This was one of the best experiences I have had in a very long time. Andrea is amazing! She answered any questions I had very quickly but she did such a great job of explaining everything and giving me such a great price, I hardly had anything to ask. To have a company go out of their way to treat you so well, give you top notch advice and products, all while still saving you money, it is just unheard of. Please consider using Elegant Flooring for all your flooring needs and I promise you will not be disappointed. read more

We had the best customer experience with Elegant Flooring! I'm not one to write reviews typically but found it necessary due to the exceptional process. We live in a different state and wanted to extend some of our flooring but the type of flooring was on back order near us and we reached out to Elegant Flooring and they helped us every step of the way. They maintained open and very good communication when they sent us a sample as well as the full shipment of our flooring. There happened to be a few big snowstorms in Texas and across the US during the process and they still maintained great communication. I would highly recommend this company! - Catie read more

This is a small business owned by a husband and wife who will go the extra mile for you and are lovely to deal with. Having picked out flooring for my home here in Los Angeles (floor destroyed by a waterline leak), I found that no one local had it available on my contractors schedule. I went online and luckily found Elegant who were able to get the material to me here in a timely fashion. And when the shipper misplaced part of my order Andrea went to work and found everything and made sure it got here. She was responsive and quick to act through every step of this process. And so nice to d! Daniel & Andrea of Elegant Flooring really came through for me. I highly recommend buying your flooring here, even if you aren't from Ft Worth area! read more

Elegant Flooring goes above and beyond for their customers. Their responsiveness and dedication to their family owned business definitely puts them in front of any other company. Plus, estimates are easy to read with hidden fees or surprise charges, scheduling is always reliable, quality control at every step, and communication throughout the process. I'll be recommending them to my friends and family! read more

Had the pleasure of working with Elegant Flooring Factory for one of my projects located in Louisiana. The website is user friendly, Andrea was wonderful to work with on ordering, & the delivery ran perfectly smooth. These are great people and great service. I look forward to working with them in the future. read more

I am very happy with the results of my order with Elegant Flooring. I received the estimate promptly and when I made changes, they were quick to reply. The estimate was less than their competitors! My materials were accurately ordered which made the process easier when picking up from the warehouse. I highly recommend Elegant Flooring as they are very easy to work with and responsive. read more

Elegant Flooring Factory Outlet - My beautiful floor! - Flooring Near Me - Fort Worth, Texas

I bought laminate flooring from this company when I was renovating my condo. They had excellent selection of thick laminate that looks like real wood and I always get compliments on my floor. Now, 7 years later, my flooring is still like new. There are no chips, no scratches or no fading. I also want to thank Daniel for the excellent customer service. When installing the floor I ran out of the flooring and had to get a few extra planks. I didn't have the time to wait for shipping as my contractor was already working at the condo. Daniel arranged for me to be able to pick up extra flooring in warehouse in LA and I was able to finish the flooring the next day. Overall, my experience with this company has been wonderful and I would use them again for future projects. read more

From day 1, Andrea has been extremely responsive. This was my first home project and I really need good guidance along with the right product. Andrea did not just care about the business but also cared if it was done right and customer satisfaction. Thank you so much for all the help and getting me great deal on the wood floor I was looking for. Will def come back for all the future flooring needs. read more

We recently moved into an older home in Southern California and decided to do a remodel to include new flooring. Having done quite a bit of research beforehand we knew exactly the floor we wanted. We go a price from our contractor which seemed high so I did a google search on the exact flooring and luckily came upon Factory Direct Hardwoods ( now Elegant Flooring Factory outlet) website. I requested a price quote and was surprised to find a substantial material savings. The savings was a welcome perk but the real plus was the customer service. Dealing with Andrea from start to finish was a pleasure and she went the extra mile to ensure everything worked out as planned, even finding a friend of hers in So Cal to make the delivery when the flooring factory loaded the pallets incorrectly. Thank you Andrea for going above and beyond for us. If you're looking for the best price and personal service look not further, you won't be disappointed. read more

These people are knowledgeble and trustworthy!! They educated me on the different floors so I could make the best choice for my needs. I called around and visited several different floor stores in the area, but known could come close to Elegant Flooring's price or customer service. This is a family run company and they are so very kind. They delivered the flooring to my home themselves exactly when and how much we had agreed upon. I will order from them again when I have future flooring needs!! read more

Really appreciated the clear communication, quick response times, timely and professional level of documentation when it comes to estimates, invoices, and payments received, and most of all, their friendly service. They were also flexible when we needed to change our order from pick-up to delivery. No damages to any of the products we received. Thank you Andrea! read more

I highly recommend this company. I submitted a request from their website for a quote for engineering wood planks. I was promptly contacted by Andrea who was courteous and knowledgeable. She was able to provide me quickly a price and placing and paying for the order was easy. I mentioned that I would be driving from Austin to Fort Worth to pick up the boxes. Andrea stated she had connection where the boxes could be delivered to in Austin no shipping costs. Andrea was in constant communication updating me and within a few days the boxes arrived and the planks were beautiful. Her customer service is impeccable. Thank you for a stress free experience. Denise H read more

Very reliable and fast service. Replied to my request right away. Can't say enough good things about them.

Generally speaking, I am a fan of shopping locally. When my local flooring purchase became impossible, I turned to the Internet to source the product I was interested in from another store. I began calling around, and when Andrea picked up the phone, I knew I had reached a kind, professional, super competent, honest retailer who would handle things with integrity. (The absolute opposite of what I was met with in my local, face-to-face transaction.) Additionally, the price of the product I was interested in was better through Elegant Flooring! Placing an order from another state created a little trepidation, but Andrea communicated *every* step of the way, going so far as to go to the distribution center to send me photos of my extremely well-packaged shipment. Elegant Flooring honestly deserves more than five stars for the way I was treated, the smoothness with which my purchase went, and the quality enterprise that it is. If and when the time comes to purchase flooring again, I will absolutely reach out to Andrea and her husband who have made a loyal customer of me, despite being a thousand miles away. In this day and age, it is a rarity to find someone who would handle a stranger's transaction like they were dealing with an old friend, yet that was what I found with Elegant Flooring. I cannot say enough good things about this company and recommend this family business wholeheartedly. read more

I have used this company several times. The service from Daniel and Andrea is exceptional. I would highly recommend them. And the floors I bought from them I have used in 3 homes and absolutely LOVE them and get many compliments on them!! read more

Elegant Flooring Factory Outlet - Flooring Near Me - Fort Worth, Texas

These folks have always been helpful when I am looking for flooring. The fact that they are always quite competitive in pricing is an added bonus. read more

Excellent customer service. I found their cost was better than a local company so I ordered and had shipped since I live in another state. It arrived quickly, there was one damaged piece, shippers fault, but that was taken care of promptly and a new piece was shipped out to me, I received it in two days. Thank you for the outstanding service read more

This has been a great experience!! I found a floor that I loved and got a quote from someone else that broke my budget. Found Andrea online and it has been like working with an old friend! Not only did she give me a great price, she is great with communication and a joy to work with! My floors are just being installed now so I don't have a picture yet but I will update once the house is back together! Highly recommend! read more

Andrea & Daniel are the BEST!! Absolutely the best prices in the area and awesome customer service. Very honest people, Andrea goes above and beyond by trying to find solutions and give recommendations not based on personal gain. We have been buying from them for several years now and never failed, always the best! Their team did the installation once and their prices were reasonable and the installation was quick and professional. If they carry what you need, look no more, buy with peace of mind. We highly recommend this family business and we will be using them again. read more

Our experience was great from beginning to end. The entire staff was very knowledgeable and our floors came out just beautifully. We also had our stairs and a small landing done, something not every Company wanted to tackle. Price was also very good. Would highly recommend Elegant Flooring! read more

They installed about 1,000 sf of tile that looks like wood and it came out awesome. Thin grout lines and very straight lines. Very nice and professional crew. read more

Nice and good service until you buy. After that the service is terrible and they don't honor the warranty. Please be sure to get any statement of warranty in writing before you buy. Also beware of the wood names they use as they may be misleading e.g. they may call something walnut just because its finish is walnut in color. read more

Found this store while looking for a Lumber Liquidators in the same area. Walked in right before 7 pm and was immediately impressed with the floor which consisted of many of their hardwood/laminate samples. Had previously gotten estimates of $3500 to install hardwood or $1800 to install 8 mm laminate in a 315 sq ft room. Inquired about some of the samples installed on the floor and was told they were all 12 mm laminate. Found a color that coordinated with my cabinets and was shocked to get a quote of only $1300 to install it. Showed the rep a photo of my cabinets and he agreed that the color I picked was the best match. Asked him a few more questions (details about installation) and was impressed with his knowledge of the many types of products and ratings. He explained the installation process to us and I was sold....when asked when he could do the install I was pleased when he said "tomorrow morning by 10". I explained that it would be ok if it was a little later (since by this time it's after 7 pm) but he said no, I have a team and a back up team...they should definitely be there by 10 and they were. Less than four hours after they arrived I had a very professional, 12 mm laminate installation and the product has a 25 year manufacturers warranty. I will definitely be calling them back to do more rooms in my home! read more