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    Elegante

    5.0 (4 reviews)
    Open 11:00 am - 10:00 pm
    Updated 1 month ago

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    Ask the Community - Elegante

    Atwater Street Tacos - Mexican rice

    Atwater Street Tacos

    3.3(11 reviews)
    1.6 mi

    Food doesn't miss. Different and better than the template Tex-Mex places, but still humble and…read morepriced appropriately.

    What we got that was correct, was good. Staff was friendly etc. From that experience we'd go back…read moreanytime. However, they gave us an item completely made wrong. Ordered grilled steak, no peppers, no onion. What I got was shredded chicken, with onion. LOTS of onion. My little girl can't eat onion at all. I couldn't just take them off, she still couldn't eat them. I wrote them on their website, even filled out their survey request. I got an email saying they refunded me for the incorrect item. Great. Had I not noticed, she'd have eaten onion, that she CAN'T eat. Not because she doesn't like them, she can't. When you're selling food, you should ALWAYS make sure it's correct. Food allergies can be deadly. While I appreciate the refund for the item, that's kind of expected. I didn't order that. She couldn't eat it. It should be refunded, not not for my inconvenience as the email suggested, it was an inconvenience but we got the wrong item, she couldn't eat. You'd think with the importance of the possibly of possibly death, from a food item it was made clear she couldn't eat, they'd be a little more apologetic. If you want good Mexican food, great place to eat, however just carefully check your order. If you get something that was completely wrong, with an item that could kill you if you ate it, but they still included on that completely wrong item. No worries, if you're in the hospital or dead because you may not have caught it, rest assured, they'll refund the price of that item for you or your grieving family for the "inconvenience". Sad part is we loved what we got, that was correct. I'd have ordered again already a couple days later. After this? Nope. No concern in the email about the health risk from eating the onion. Here's your refund for the price of your quesadilla that you didn't order, and could have killed your little girl. I'll never go back. EVER. Anyone who asks, I'll definitely tell them about my experience as well.

    Photos
    Atwater Street Tacos - Tequila selection

    Tequila selection

    Atwater Street Tacos - Chicken quesadilla

    Chicken quesadilla

    Atwater Street Tacos - Soft serve Margarita

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    Soft serve Margarita

    Elegante - mexican - Updated May 2026

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