I have had multiple bad experiences at this nail salon. The last time I went, I brought four…read morefriends with me, and the service and communication from the staff were terrible. Because of that experience, my friends decided they would never return to this location. Additionally, there were extra fees that were not communicated to us beforehand. Today, I decided to give them another opportunity. I scheduled an appointment for 6:45 PM, but when I arrived, my nail technician was just starting to work on another customer. He then told me my wait would be 20-30 minutes, despite having an appointment. I am very unhappy with their service and the rudeness of the technicians. I highly discourage people from going to this nail spa..

Under new management and the service was amazing. Young new owners, and they are really putting a…read morelot into it. Nice, fun & friendly and up to date with all the latest trends. Reasonably priced. Danny greats and makes sure everyone is taken care of. Henrry was my nail technician. Best pedicure ever and my nails look wonderful. Quite a team. I've been to several salons around here, I finally found my place.

I love my nails everytime I come! Great customer service. This is my go to spot. So clean!read more

Stopped in on Saturday to make an appointment for dip powder, pedicure and nail art...nail art…read morebeing the most important service I was looking for. Gentleman put me in the books for 5pm Wednesday with Donna. Arrived 4:55 and waited until nearly 5:15 before inquiring about my appointment. The girl checked and yes, I was in for 5pm. I asked if I should reschedule and she said she could at least do my pedicure. I asked if Donna was still going to be able to do my nails and nail art and she assured me yes. After the pedicure, I had to wait another 15 minutes and was passed off to yet another person. Meanwhile Donna had taken 2 other people during this time, neither of which were in the salon when I walked in, nor were they in the appointment book when the girl had checked my appointment. As the girl was finishing my nails I once again asked if Donna was going to do the nail art. This time I was told, no...next time. Sadly, there will not be a next time.

GREAT experience Clean and nicely decorated…read more Perfect music and volume My pedicure was perfectly done My appointment right on time I'd give it 20 stars if I could

Check in process I…read morehad made a website appt for 2 pm on Sunday and got there a few mins early. The person at the check in desk couldn't find my appt until I showed her my confirmation. Then said , "ok". I sat for 20 mins and finally went up to the desk to ask how much longer. She said, the person was running late. I asked how late and was told probably around 3 pm. I said why didn't someone tell me when I got there and she said she just found out. She made no attempt to help or find someone else. I said I was leaving and she didn't say anything. Disappointing

Love my clean bright white almond shaped acrylic fill nails with the unicorn iridescent shine! 2nd…read morevisit, so far so good! Thanks Marcy for helping me reach my nail goals and making them look fabulous. My nails were so weak and peeling in layers when i saw her a month ago. I wanted almond shaped then but my nails were stumps! I didn't know they'd grow so fast. Best part is I know this new look will last a while.

Thank you for the wonderful manicure and pedicure. I moved…read moreto Sunrise Dec 2021. Since then I've been jumping from one nail salon to the next with horrible experiences. Until I saw these great reviews about MARCY! My daughter used her services first and arrived home like "Mom, you are going to love her!!!" Indeed, I'm a keeper, Marcy from now on you are mine! LOL! The pedicure was relaxing and the shape of my nails looks great. The products have amazing quality because one week after my nails look like the first day! Marcy, you make sure every client is happy with your work, which is wonderful customer service. People: Don't keep looking & call Marcy!!!

Amazing manicure today! Very friendly and welcoming staff. My nails turned out awesome!read more

I LOVE the Polish Lounge! It's always immaculately clean…read more The vibe is great. And each of the techs are professional, very talented and do amazing work. From the moment you walk in and are warmly greeted to how you are checked in on throughout your time here, there is nothing overlooked--including a beverage of your choice which after a long day or week--who doesn't enjoy? I've been coming here for four years and I never have had a regret or bad experience. Do yourself a favor and make an appointment.

All Cory was amazing. All was good and above. Neat and clean. On time…read more Massage a plus

Diana is amazing! I go only to her and I book all my appointments for the entire year with her in…read moreadvance. She books up fast!

Actually this place is in Sawgrass Mills right near Marshalls. I've been going here for years for…read morenails and waxing because it's close by, ok quality and reasonable price. However, after my experience last night I may have to reconsider - after all, there are a ton of nail places out there. Anyway, an important part of my story is that I recently converted MH to pedicures - it took 10 years and was not easy! He really liked it the first time - I was very surprised and pleased. I think a big part of it was the hot water soak. However, the hot water was nowhere to be found when we went at 6pm yesterday. Getting a pedicure in cold water is tolerable but definitely NOT preferable. Evidently they had run out. Don't ask me how this is possible in a business where it's so important. When I brought this up to the receptionist (and de facto manager) she blew it off. Not very customer friendly - in fact a bit combative and challenging. Not to mention that we both had the shortest pedicures there - of all the people in the chairs, it seemed like we were in and out before any of them. Plus he decided to get a manicure too just to see what it was like. Once we got out I was shocked to see I could still push the cuticles down with my nails - after all, isn't that what a manicure is for? I hate to be nit-picky (no pun intended!) but honestly! I wanted to go back and remedy this but was overruled. I may go back, but it will be to talk to the regular manager. It's ok if you happen to be by and need services urgently - as long as it's not in the evening. Not unless you're a fan of soaking in cold water.

I went into this nail salon at around 6pm as I had an hour to wait to go home. I asked for a…read moreFrench manicure. The manicurist asked me if I wanted a pedicure. I asked how long it would all take and was told 45 minutes, so figured I would go for it. I was rather upset when she told me my fingernails were too long for a manicure (?!) and chopped half of them off, leaving me with about 1.5mm of nail on each finger. Then the water in the pedicure was cold. Not nice. Next the manicurist asked me if I wanted this cheese-grater type thing on my feet, I said no, she told me I needed it and used it anyway. Finally someone came in wanted a bikini wax, so she left me mid-pedicure and went off to do the waxing. Not impressed. On to the manicure. I noticed she pulled out this odd drying machine and I said, I want regular polish ok, nothing special. She tells me it is regular polish and that this is just to dry the nails. I realise as I am looking at the nail polish bottles that this is UV drying gel nail polish, not regular polish. I ask her how do I get this off and she says just with regular nail polish remover. I was not convinced. At the end of all that I did not give her a tip. It cost $55, which I was not expecting as it was advertised around $30 outside. She looked aggrieved that I did not leave a tip. I finally left at 7.30. Yes I was there 1.5 hours. I am now one hour into trying to remove this nail polish. It is a mess. After less than one week, it peeled up from the bottom of each nail. Peeling it off damages the nail. Trying to use nail polish remover, you have to scrape and scrape to get it off. This was the worst manicure and worst service I have ever come across. I do not recommend this salon.

If you want BEAUTIFUL NAILS run to this nail salon! They do amazing acrylics with gel! Ask for…read moreErica or Sky they both do amazing work and highly regard the customers requests. I'm very picky about the shape and length of my nails and both Erica and Sky were attentive to making adjustments when I asked. I will definitely be continuing to go there and i highly recommend this spot! Seriously a hidden GEM! Check out their Instagram for my nails and others too! https://instagram.com/naturalnailsdavie?igshid=YmMyMTA2M2Y=

I love this place. My mom and I have been going here for years! The staff is so sweet and they…read morealways do an amazing job. Jenny and Sue have been doing our nails for years and we would absolutely recommend. Erika the owner is so sweet. They always treat us like family. I couldn't recommend this place enough!!

I just paid $65 which includes $20 for gel polish and less than an hour later 2 of my nails were…read morelifting 1 had completely fallen off,...and yes I'm talking about the gel polish. Naturally I returned and requested my $20 back, because the gel polish was trash. Instead, they wanted me to waste more time in their establishment by allowing the same unskilled technician to redo my nails. All I wanted was my refund and go on with my day. They said there was nothing they could do. So I said "so it's just bad service", and the guy behind the desk said "yes". Seeing their star rating now, I understand.

Today's visit was everything I planned for, and more! I know that especially in the summer, we…read moreladies like to get our nails and/or pedis done ahead of a busy Saturday; so I made an appointment a few days in advance with Kelly. I arrived a few minutes early but the timing was just right because she ran the hot water in the foot spa for me while finishing her other client. I love to sit & soak while getting my shiatsu massage. The salon was clean and tidy as usual, and, they added a new drying station. As I was drying my toes, a rainstorm hit us hard in that area. I don't know how much, but in a 20 to 30-minute window of time, the parking lot quickly flood. All of a sudden, the owner surprised me with a golf-size umbrella and offered to walk me to my car. I was so taken by her kindness--who does that these days! We walked together slowly, balancing on the outer rim of the grassy median so our feet wouldn't get wet. It was awesome! Needless to say, Nail Depot in Sawgrass is great! Stay tuned...I'm letting my nails grow!

I love my French tip done by peter. My husband and I got pedicures and it was so relaxing.read more

I came across his nail salon on Yelp and realized it was about six minutes away from where I live…read more It was my day off from work on a Friday and I decided to give them a call to see if they take walk-ins. A nice lady answer the phone and she informed me that they do take walk-ins and ask what time I would like to come in and I told her pretty much as soon as possible and she told me that someone would be able to see me right away. I arrived at about 11 AM and was greeted and asked to put in my phone number and a minute later an employee came to walk me to the chair get a pedicure. I will say upon walking in the place look very nice and neat. They had a little bit of pictures and decor on the walls. Peter did my regular manicure and regular pedicure. Peter was super nice and usually employees don't make too much conversation, but Peter made me feel welcomed and comfortable and we talked pretty much throughout my whole session. It was a great experience my nails turned out great. Peter gives great leg massages. Thank you to Peter for teaching me a bit about Vietnam.