I have had multiple bad experiences at this nail salon. The last time I went, I brought four…read morefriends with me, and the service and communication from the staff were terrible. Because of that experience, my friends decided they would never return to this location. Additionally, there were extra fees that were not communicated to us beforehand. Today, I decided to give them another opportunity. I scheduled an appointment for 6:45 PM, but when I arrived, my nail technician was just starting to work on another customer. He then told me my wait would be 20-30 minutes, despite having an appointment. I am very unhappy with their service and the rudeness of the technicians. I highly discourage people from going to this nail spa..

Under new management and the service was amazing. Young new owners, and they are really putting a…read morelot into it. Nice, fun & friendly and up to date with all the latest trends. Reasonably priced. Danny greats and makes sure everyone is taken care of. Henrry was my nail technician. Best pedicure ever and my nails look wonderful. Quite a team. I've been to several salons around here, I finally found my place.

I've been in here 4-5 times over the past two years. This nail salon is located in a small strip…read moremall about 2.5 miles from the Sawgrass Mills Mall. The salon is clean and modern. I think it's cute how they sometimes have French pop music playing. There are large screen TV's on each wall, usually tuned to HGTV. My extent of nail maintenance is a pedicure every 4-5 weeks, a basic mani every 8-9 wees and gel nails one a year. An older woman gave me a pedicure the other day, OMG, best massage ever!! She was also METICULOUS when she was cleaning up my cuticles. She did a really nice job painting my toes too. I had opted for the mid level pedi, which I think is $29 at my time of visit. I love that they give you three different options of lotions to pick from. I think it's lavendar, cucumber and something with honey. I believe the least expensive option is $23 and there is one that is more than $29. Overall a nice spot for a pedi!

Donna,.. Absolute trash business owner. She's the only one that answers the phone and literally…read moreasks for a name and number and books your apt,... only to screw it up every single time. Have made numerous apts for them to over book and leave me hanging.. 3 separate occasions where I make an apt, am told okay when I walk in, I wait 30 minutes after the apt for them to tell me they have overbooked the apt and "some one else" will take care of me when they become available. Not a single care about customer service and couldn't care less if you ever come back.

I love coming to any Toi spa location but this location is just gorgeous and the staff is very…read moreattentive to detail and making sure you feel comfortable with whatever treatment you receive. I work on my feet a lot so I was get a foot massage with my foot pedicure and I also like to sit alone in a corner so I can enjoy it and they are never against if you want to move to a different seat but if you are booking I would recommend putting it in the booking notes. They also have an extensive treatment menu including Russian manicures which are the new trend in the spa industry. They also offer complimentary drinks with your service. My tech was Camilla and she was amazing and very detailed I also loved her cute rubber duckie hair clips.

This is my favorite Toi Spa in the area. The interior is so zen like and relaxing. The staff are…read morealways friendly and service is great. I have never had an issue getting an appointment with one of my favorite techs. The last time I was there I was looking for a fall color and my tech suggested a new brand set they had just received. She even helped me pick out the perfect color for my skin tone. It turned out gorgeous and that brand is now my go to. Plus it's in a convenient location with plenty of parking. You can't go wrong.

Love my clean bright white almond shaped acrylic fill nails with the unicorn iridescent shine! 2nd…read morevisit, so far so good! Thanks Marcy for helping me reach my nail goals and making them look fabulous. My nails were so weak and peeling in layers when i saw her a month ago. I wanted almond shaped then but my nails were stumps! I didn't know they'd grow so fast. Best part is I know this new look will last a while.

Thank you for the wonderful manicure and pedicure. I moved…read moreto Sunrise Dec 2021. Since then I've been jumping from one nail salon to the next with horrible experiences. Until I saw these great reviews about MARCY! My daughter used her services first and arrived home like "Mom, you are going to love her!!!" Indeed, I'm a keeper, Marcy from now on you are mine! LOL! The pedicure was relaxing and the shape of my nails looks great. The products have amazing quality because one week after my nails look like the first day! Marcy, you make sure every client is happy with your work, which is wonderful customer service. People: Don't keep looking & call Marcy!!!

Love this nail salon!! They make you feel very comfortable and taken care of. Love Tramread more

I LOVE the Polish Lounge! It's always immaculately clean…read more The vibe is great. And each of the techs are professional, very talented and do amazing work. From the moment you walk in and are warmly greeted to how you are checked in on throughout your time here, there is nothing overlooked--including a beverage of your choice which after a long day or week--who doesn't enjoy? I've been coming here for four years and I never have had a regret or bad experience. Do yourself a favor and make an appointment.

All Cory was amazing. All was good and above. Neat and clean. On time…read more Massage a plus

I made an appointment for a specific time with Julia and was even texted twice to confirm I was…read morecoming--only to show up and find her already working on someone else. Completely unacceptable. I was told to wait and ended up sitting there for over 15 minutes with zero urgency or explanation. Clearly, appointments here mean absolutely nothing. If you're going to double-book or ignore your own schedule, then stop wasting people's time with pointless confirmations. This was incredibly unprofessional and disrespectful. Don't bother booking an appointment here unless you're okay being treated like a walk-in.

Actually this place is in Sawgrass Mills right near Marshalls. I've been going here for years for…read morenails and waxing because it's close by, ok quality and reasonable price. However, after my experience last night I may have to reconsider - after all, there are a ton of nail places out there. Anyway, an important part of my story is that I recently converted MH to pedicures - it took 10 years and was not easy! He really liked it the first time - I was very surprised and pleased. I think a big part of it was the hot water soak. However, the hot water was nowhere to be found when we went at 6pm yesterday. Getting a pedicure in cold water is tolerable but definitely NOT preferable. Evidently they had run out. Don't ask me how this is possible in a business where it's so important. When I brought this up to the receptionist (and de facto manager) she blew it off. Not very customer friendly - in fact a bit combative and challenging. Not to mention that we both had the shortest pedicures there - of all the people in the chairs, it seemed like we were in and out before any of them. Plus he decided to get a manicure too just to see what it was like. Once we got out I was shocked to see I could still push the cuticles down with my nails - after all, isn't that what a manicure is for? I hate to be nit-picky (no pun intended!) but honestly! I wanted to go back and remedy this but was overruled. I may go back, but it will be to talk to the regular manager. It's ok if you happen to be by and need services urgently - as long as it's not in the evening. Not unless you're a fan of soaking in cold water.

I went into this nail salon at around 6pm as I had an hour to wait to go home. I asked for a…read moreFrench manicure. The manicurist asked me if I wanted a pedicure. I asked how long it would all take and was told 45 minutes, so figured I would go for it. I was rather upset when she told me my fingernails were too long for a manicure (?!) and chopped half of them off, leaving me with about 1.5mm of nail on each finger. Then the water in the pedicure was cold. Not nice. Next the manicurist asked me if I wanted this cheese-grater type thing on my feet, I said no, she told me I needed it and used it anyway. Finally someone came in wanted a bikini wax, so she left me mid-pedicure and went off to do the waxing. Not impressed. On to the manicure. I noticed she pulled out this odd drying machine and I said, I want regular polish ok, nothing special. She tells me it is regular polish and that this is just to dry the nails. I realise as I am looking at the nail polish bottles that this is UV drying gel nail polish, not regular polish. I ask her how do I get this off and she says just with regular nail polish remover. I was not convinced. At the end of all that I did not give her a tip. It cost $55, which I was not expecting as it was advertised around $30 outside. She looked aggrieved that I did not leave a tip. I finally left at 7.30. Yes I was there 1.5 hours. I am now one hour into trying to remove this nail polish. It is a mess. After less than one week, it peeled up from the bottom of each nail. Peeling it off damages the nail. Trying to use nail polish remover, you have to scrape and scrape to get it off. This was the worst manicure and worst service I have ever come across. I do not recommend this salon.

The service here is amazing. The people who work here are very friendly and knowledgeable…read more They have the best manicures and pedicures in davie. They do a very good and thorough job with the nails and they turn out very nice. They also have amazing pedicures. I have only been here 3 times and every time it was very pleasant. The vibe here is awesome. Here's a tip: If you are getting a pedicure, ask the specialist to turn on the massage setting on the chair. Then you can enjoy a back and neck massage while getting a pedicure. I learned that the 1st time i got a pedicure and it felt SOOOOO nice. They have truly went above and beyond in this business. It's expensive but it is worth it for a treat.

I love this place. My mom and I have been going here for years! The staff is so sweet and they…read morealways do an amazing job. Jenny and Sue have been doing our nails for years and we would absolutely recommend. Erika the owner is so sweet. They always treat us like family. I couldn't recommend this place enough!!

Today's visit was everything I planned for, and more! I know that especially in the summer, we…read moreladies like to get our nails and/or pedis done ahead of a busy Saturday; so I made an appointment a few days in advance with Kelly. I arrived a few minutes early but the timing was just right because she ran the hot water in the foot spa for me while finishing her other client. I love to sit & soak while getting my shiatsu massage. The salon was clean and tidy as usual, and, they added a new drying station. As I was drying my toes, a rainstorm hit us hard in that area. I don't know how much, but in a 20 to 30-minute window of time, the parking lot quickly flood. All of a sudden, the owner surprised me with a golf-size umbrella and offered to walk me to my car. I was so taken by her kindness--who does that these days! We walked together slowly, balancing on the outer rim of the grassy median so our feet wouldn't get wet. It was awesome! Needless to say, Nail Depot in Sawgrass is great! Stay tuned...I'm letting my nails grow!

I just paid $65 which includes $20 for gel polish and less than an hour later 2 of my nails were…read morelifting 1 had completely fallen off,...and yes I'm talking about the gel polish. Naturally I returned and requested my $20 back, because the gel polish was trash. Instead, they wanted me to waste more time in their establishment by allowing the same unskilled technician to redo my nails. All I wanted was my refund and go on with my day. They said there was nothing they could do. So I said "so it's just bad service", and the guy behind the desk said "yes". Seeing their star rating now, I understand.

My wife has been coming here for a little over a year and has been very happy with her nails. A…read morevery clean salon and they are super warm and welcoming every time you walk in. The owners are very professional and accommodating. Any time my wife has a design to recreate, the salon masterfully delivers. They have such attention to detail and make sure you leave satisfied and happy, which she does. Highly recommend them and their services.

For someone from Miami to go all the way up to Lauderdale for a manicure and pedicure is a…read moretestament to how good a place can be. Lien was my nail therapist and I wouldn't trade her for nothing in the world. She's super friendly and does an exceptional job. Not as large as other places but very focused on what they do. They send you text messages and also will call you about your appointment, very professional. Prices were in line with everyone else if not slightly cheaper considering the work performed. My nails are feeling smooth as glass and looking great. Thanks!