I just paid $65 which includes $20 for gel polish and less than an hour later 2 of my nails were lifting 1 had completely fallen off,...and yes I'm talking about the gel polish. Naturally I returned and requested my $20 back, because the gel polish was trash. Instead, they wanted me to waste more time in their establishment by allowing the same unskilled technician to redo my nails. All I wanted was my refund and go on with my day. They said there was nothing they could do. So I said "so it's just bad service", and the guy behind the desk said "yes". Seeing their star rating now, I understand. read more

Nail Depot Sawgrass - Gel polish completely gone smh. - Nail Salons Near Me - Sunrise, Florida

Today's visit was everything I planned for, and more! I know that especially in the summer, we ladies like to get our nails and/or pedis done ahead of a busy Saturday; so I made an appointment a few days in advance with Kelly. I arrived a few minutes early but the timing was just right because she ran the hot water in the foot spa for me while finishing her other client. I love to sit & soak while getting my shiatsu massage. The salon was clean and tidy as usual, and, they added a new drying station. As I was drying my toes, a rainstorm hit us hard in that area. I don't know how much, but in a 20 to 30-minute window of time, the parking lot quickly flood. All of a sudden, the owner surprised me with a golf-size umbrella and offered to walk me to my car. I was so taken by her kindness--who does that these days! We walked together slowly, balancing on the outer rim of the grassy median so our feet wouldn't get wet. It was awesome! Needless to say, Nail Depot in Sawgrass is great! Stay tuned...I'm letting my nails grow! read more

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I did my gel x set Friday afternoon by Sunday it already lifted. Waist of $75. I should have known something was off as the product she used did not resemble what the used at my regular location. read more

Nail Depot Sawgrass - Nails - Nail Salons Near Me - Sunrise, Florida

The technician that always does my nails is Kelly and she does a wonderful job. She listens and also gives good ideas.

Horrible place. Nail technician was so rude for just a regular PEDICURE. I asked for a specific color and she pointed to the rack and said I needed to get up and pick the color myself, while my feet were already soaking wet in the tub. She was very rude even after that and my pedicure took maybe 10 mins max, not relaxing at all. The polish looks horrible and it's not precise at allWaste of $ read more

Ugghhhh was my regular nail place but last time I went (last Thursday) for a mani & pedi, I used the new Latin girl I think her name was Jessica anyhow today is Saturday and here's my nails - she was not good...so beware! Didn't even last 3 days!l, seriously!! read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

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Customer service needs more important, don't accommodate people when they make a reservation and don't honor the customer's time. Then talk about the customer in their native language as if you don't know they are talking about you. read more

This place was great! Nancy did my nails and she did them perfectly. I just moved here from LA and was worried I wasn't going to find someone that can do them well but she was great. I showed her a picture from their own reviews and she did it exactly. I will definitely be coming back. read more

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The worst bad customer service and left my eyebrows looking bad. Not recommended should of never went there

I'm speechless. I went in for a gel manicure, not only did they not completely remove the last dip manicure I got there (that only lasted a week) they just kept adding more coats to cover it, so it's uneven in it's texture and the french line bleeds into the pink. Very sloppy. Never returning. Looks nothing like what I asked for read more

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Takes his time lets you soak your feet. Then the paraffin wax he lets it actually work. Other places put it on and take it right off. This is the best read more

I have been coming to this nail place for a LONG TIME & at least once a month with my daughter to get tips and dip for $35!! My daughter is 10 and she's been getting her nails done since she was 7 with Daniel. I show up today and they decide to change pricing and told me that it is now $45 and that Danny was not there today. I showed them my receipt from the past and they were completely rude and not accepting to anything. We have always seen Daniel & I wish he was there today. They just lost two customers as I always spend $200+ when we come here. Nope, not again. Told her I'll come in when Daniel ia there to let him know we are no longer a customer. I took a picture of the rude lady because she was absolutely RUDE to my daughter who is just 11 years old. I asked what her name was and she would not give it ti me. She's stared at me and my kid lol - I WILL NEVER STEP FOOT IN HERE AGAIN!!! Absolutely disgusting attitude from her and another nail technician. Neither one of them are professional. read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

Asked for a simple gel manicure with French tips and it did not come out nice. The lady was rushing through the whole thing and it shows. Find another salon this one is not good. read more

I receive service from the older Asian man, and he was very much rude to me in the middle of me talking and letting him know that my nails were very much hurting and tender due to the last product on it he told me mid sentence. OK whatever instead of finishing up my services, getting my nails painted again I paid for the removal and left. I told the front desk young man the service I received and he said OK that he will handle it. read more

Went here for the first time and i thought this spot was a pretty good for a mani and pedi ... and a reasonable price . I even tried a new nail design trend in gel and I thought T.j did a great job ... I anticipate coming back again and doing a dip ombré by TJ . .... thanks for my gel mani design and pedi I also suggest trying out tiggy too! She did a great great job as always read more

Nail Depot Sawgrass - Gel nail design by T.J. - Nail Salons Near Me - Sunrise, Florida

They not only had bad service but they were rushing and being from out of town I went with my family and had an Appointment but they not only made us wait an hour but they don't value there new customers just value regular customers. Not going back. read more

Nail Depot Sawgrass - Cut on many nails. - Nail Salons Near Me - Sunrise, Florida

This place never heard what is service! They overbook customers and the tech do not have time to finish them up. The manager is a rude beach and most of the employee make conversation with each other in foreign language which is very rude. The place is filthy and not sanitized. Good by there are plenty of other salons that will be happy to take my money! read more

I love my nails. Couldn't had a better nail color selection. Update: I still love the shape of my nails. Even though I had to get a polish some where else. I would come back with the nail polish I want to use. read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

Where do I start... I will start by saying that Nial Depot is very overpriced, $$$ terrible customer service stands out also. I went for a change of color and one nail repair, nail repair they had done poorly. They charged me $99.00 for gel toes and a change of color. I wouldn't mind paying the $99. If they have done both feet and hands from scratch, but at this point their charges are just abusive. I will be reporting to the BBB better businesses bearou. read more

I suffer from neuropathy due to chemo for colorectal cancer 8 years ago, even though my podiatrist didn't know did a fantastic job and caused minimum discomfort for the sensitivity of my toes.. very experienced on this art.. thank you... read more

Just DON'T. Terrible customer service. Most of the techs now cannot do nails. The manager KIM will not offer any refund and you'll have to argue to try to get some sort of service to make up for the poor job that is done. I went for a pedicure and manicure. The technician doing the pedicure, Daniel, painted my nails so chunky that after an hour+ it still did not dry and ended up with smudges and holes. The "hot towel" on the legs came after the lotion and during the nail painting... what?! And the sandals were not put on. They put on the cheap spa sandals and then told me to put on my sandals after the polish was applied. The acrylics are a joke. All my nails are different lengths, they are so thick that they look like pebbles, the matte nail polish was NOT evenly distributed, the nails were so chunky and thick with acrylic I had to chip it away from under my nails. My cuticles and nails were not manicured. No. As soon as I sat, he sanded my nails and applied tips. The ends of my nails don't even have polish! Management must have changed because the service is HORRIBLE and EXPENSIVE for what? A crap job and a nice chandelier to look at? GO ANYWHERE ELSE unless you don't care about your nails. Then go there. read more

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Worst place ever!! Don't ever go there! They don't care about their clients, they are rude and and don't do the services the right way!

I used to love this nail salon. Anna did great eyebrows and no matter the tech you'd get a great mani pedi. Prices rose w Covid as we all knew. They got bought out by nail trix and all new techs, not the same level of serv read more

My co-workers recommended this place to me as I am recently relocated from Arizona. I tried it out less than two weeks ago. Yesterday, the color of my two index fingers came off. I had the DIP manicure. I am so upset as this never happened to me before in Arizona and I had the DIP manicure about 6 times already. While there I made an appointment for next week Saturday, giving me 3 weeks out, I guess I have to go back sooner. So upset!!!! read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

I always have a good experience when I go to Nail Depot. I normally see Daniel he does a good job and is always on time. Win Win for me.

This nail salon is great! The staff are very professional and friendly. Prices are good and the salon is always well kept. I have been coming there for years and I recommend them for anyone who wants nail spa services. Nancy and Daniel are my favorites however I love alot of them. They do a very good job. read more

I absolutely love my nails. I gave a photo to my tech and she literally made them better than my inspo pic. It was my first time coming here but I felt very accommodated and will definitely return. Reasonable prices for a great job done. read more

Nail Depot Sawgrass - What I got - Nail Salons Near Me - Sunrise, Florida

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Only reason I went here is because I live so close and I will never go back ever. Been to many places and have had lots of pedicures and this was one I could've did without. Salon is nice but the service is not that good, pedicure was a little rushed and after I left and got home I had to return because the polish was still not dry after almost 2 hours. They did change the polish for me after saying I should've got gel instead. read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

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Great service ! Minh is one of the best there he took his time to complete my mani and pedi, the place is very clean and organized highly recommended read more

Just went there for a pedicure as I often have. The price has always been $28 with not only the little pumice stone for callus but MOST important the grating tool that takes off the callus. I asked the gal to use the tool and she insisted it would be $5 more. I asked another operator in the shop. She said 'you pay whatever she wants.' NO CONSISTENCY. I also brought my own polishes. A guy that works there (perhaps one of the owners) was arguing at the checkout with another woman that was dismayed with what she was charged. She was also a returning customer. He yelled at her to get to out and not come back. He raised his voice and told me the same thing. So I said to him I PROMISE I won't be back (and I would pass info. on to my friends). Of course decided not to have my eyebrows waxed as planned and the gal did my pedi didn't get a tip. Customer service the worst I've ever experienced and they should be reported (and I will) to the health dept. as the place has gotten so dirty since I've been. Save your money and your sanity and DON'T go there. Ruthless crew! read more

I love coming here. Everyone is so friendly, not only the staff but the customers. The shop is very clean, neat, organized and have a variety of colors to choose from. Besides all that's listed it's not very expensive which is a plus. My favorite nail technician is Dee, she's super awesome and fun to talk to. read more

Nail Depot Sawgrass - I love pink - Nail Salons Near Me - Sunrise, Florida

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Peter was very good with my nails he detailed it with passion. I highly recommend him. Thank you so much .

I have been coming to Nail Depot at Sawgrass for the past couple of years now, and their service never ceases to amaze me. The receptionist kindly greeted me upon entering and inquired about the services I was interested in. After a short wait, Nancy took me over to start with my pedicure. It's pleasant seeing the level of cleanliness the salon offers. As you're seated in the massage chairs, they put plastic liners on the spa tub mixed with sanitizing and moisturizer tablets for your feet to soak in. They do offer beverages upon request. After soaking my feet, the nail technician Nancy tended to trimming my nails and cuticles before apply oils and having my feet soak briefly again. She then followed up with an exfoliating scrub on my legs and buffed away any calluses with a pumice sponge. Nancy then rinsed and dried off my feet, before applying a soothing blue gel to my legs prior to wrapping my legs with warm steamed towels. Afterwards the tub was drained, she assisted me in getting my sandals on and went to work on applying the coats of polish. Per her recommendation I had chosen a pale pink titled 'ballet slipper' #60 from the DND brand and I am most definitely pleased. Once finished she showed me over to Brian the technician who would be doing my manicure. I had gone in for a full set along with the pedicure. Brian greeted me in a friendly manner and I showed him the example of how I would like my nails to be done. He suggested a more square tip, for the style I was looking for and I agreed. There was light conversation as he went ahead and started to do my nails. Brian made sure to not only make me feel welcomed, but checked in often with me to make sure my nails were coming out exactly as I wanted. The overall atmosphere of the salon was nice. There was soft music playing in the background, and it wasn't too busy. When it was time to pay there was no issue with processing my payment or applying a tip on the card, which some salons don't allow. Both my manicure and pedicure came out amazing and I definitely would recommend this salon to anyone looking to get their nails done at an affordable price. I will definitely be coming back again. read more

Nail Depot Sawgrass - Acrylic Manicure done by Brian with Gel Polish, Ballet Slipper #60 from DND brand. - Nail Salons Near Me - Sunrise, Florida

4/16/2022. Called today ask if I could make an appointment was told they are busy ..ok I'm ok w that I understand ..she asked me what I want to get done ..pedi and fills ..she says we're busy but you can come and wait ..ok I'm right on the corner of flamingo and sunrise .only waiting for light so what I was there real quick ..I walk in I'm told they could do pedi not fills ..then why was I told to come in and wait !!!??? Am I missing something ? ..I went to another salon read more

I was in the area and decided to give Nail Depot a try after the salon next to my house gave me a baaaad nail job. They told me it was a 10-15 minute wait which was a-ok with me. Fast forward to a bit longer of a wait and out comes Marion. One look at the cube blocks that had been bestowed on me from Elite Nails and Spa and Marion sprung into action. Quick with that file and to know exactly what I wanted! She was laid back, attentive, and I left the salon feeling super happy and confident. She is the Beyonce and Michelangelo of the nail game. Today marks 3 weeks since I've seen Marion and I can't wait for my mani/pedi later today. I would have seen her sooner, but she's always booked! And, ya know - life. read more

I walked in several times on the weekend and had varying levels of quality service. The first time I made an appointment they clearly didn't actually schedule it and I waited 20 minutes for just anyone to be available. My nails were just okay and I had the time so I wasn't too upset. I made a second appointment and specified a technician since my nails did not last from my prior visit. My dip was cracking and lifting. Once again it seemed like making an appointment was a waste of time. 10 minutes after my appointment time the technician allegedly scheduled takes someone who was already waiting when I got there. Poor customer service and mediocre products. They have no respect for people's time and are unapologetic about it. read more

This is by far one of the best nails spots I ever been to. I only go to Brian when I go he is definitely one of the best nail techs I ever encountered with in my life. He do funny he makes sure your nails comes out better than you would imagine, and whenever I leave I'm never unsatisfied with my nails I highly recommend if you go see Brian or Amy they are the best I ever encountered you will not regret going here read more

Nail Depot Sawgrass - Nail Salons Near Me - Sunrise, Florida

ABSOLUTELY RUDE !! Terrible customer service . I walked in and asked if someone could simply take off my acrylic nails & she looked at me rude as could be and said " no " .. I then asked what do you mean no ? She said everyone is busy , not even offering me to sign in and wait or anything .. ( which I gladly had expected todo with no apt ) I walked out & will NEVER return !! I went a .7 miles down the road to FNF nail spa & was very pleased . read more

I came in asking for specific service kept asking the same questions wasn't getting my question answered they kept asking if i wanted services at all i said yea just give me a minute and they kept rushing me never again will i come here if i ask a question i don't want a rude response i'm asking for the convenience of myself especially if i'm paying for it. i'll just continue to got o the one i've always liked just wanted to try a new place my friend mentioned good service. This was the worse possible service. read more

So I usually go to a nail salon in Weston but it's a little bit of a commute for me to go back and forth so I decided to try a nail salon closer to where I live. I went to Brian he's the manager of the salon he's very nice my nails looked great but two of my nails broke in a matter of 3-4 days. I went back to fix the first nail and Brian did it no problem. When I came back to fix the second time he was out of town..the receptionist was very rude had an a bad attitude. The people were speaking in their language and obviously talking about me not only to mention they wanted me to wait an hour an a half to fix a nail after i had already spent the money and time doing it a couple of days before...just over all very unprofessional and rude. read more