Im not sure why this place is so low rated but i had an amazing experience! i bought my wedding dress here and the customer service was absolutely amazing. Ana was so kind and helpful, the pricing is also reasonable as well they have beautiful high quality dresses read more

Do not go to Eleganza Bridal or event space! I repeat do not go to to Eleganza anything! If I could give 0 stars I would have! I purchased a tiara from this establishment. It cost $281. Only to find out it was no exchanges or refunds. Because, it was missing stones and wasn't the right purple. You have to call them because, they are never there! You have to wait for them to come. Even though they close at 8pm. I went at 4:45pm Having customers is a honor. Not for Eleganza they treat you like trash after you make a purchase or have an issue! I will tell everyone not to support them! They said they would call me and no call. If you look below others have said the same thing! Which I knew the wouldn't call! Do not purchase from Eleganza! read more

Eleganza Bridal - Tiara - Bridal Near Me - Las Vegas, Nevada

Found 3 different numbers through online profiles and none were answered. Went an hour after the "Open" hours posted and had to leave because they were still closed on a Saturday morning. read more

I loved this place. Great prices for rental for tuxedo. My son looked so handsome in his tux. Will be returning for all my tuxedo needs! read more

Eleganza Bridal - Bridal Near Me - Las Vegas, Nevada

If i could leave negative reviews i would. I came in the first time with my sister and my experience was great ! Graciela was a sweet heart and was extremely helpful and she even offered me payment plans. I paid my down deposit and got my sisters dress ordered. Well yesterday i got a call stating they didn't have the dress in that color. I said okay and we went in today to pick a different color. Once i got there the door was locked. So i had to call so they could open the door and the first time she said this isn't a store and hung up. The second time she said oh okay im on my way. Once i got there in there the lady working was extremely rude. She asked why we were there and i explained the situation and she said " ok.. so look for a new one " already have to a bad start. I state we can't find the dress in the catalog and she said well just look through all the books. No once coming over to help us find the book. Well eventually we decide on a color and she calls the owner to see if it's available and apparently it isn't. So I'm annoyed with her attitude and we can't find another dress so i ask if we can just get out deposit back. And she rudely puts up a finger a says " hold on" . She gets off the phone and says " well there's this dress but it's only in these three color and throws a book onto the desk. I look at her and she says " so what do you want to do." And i told her give me my money back. Walked away and left. She ruined the whole experience and i will never EVER come back. read more

Me encanto el servicio!! Además ellos se están haciendo cargo del gran día de mi hija! Sus quince años. El vestido súper lindo material espectacular, la tienda súper limpia y ordenada, y el salón súper lindo grande y elegante. 100 por ciento recomendado. Aquí no nos estresamos porque ellos se hacen cargo de todo. read more

Eleganza Bridal - Bridal Near Me - Las Vegas, Nevada

If I could give zero stars to this place I Absolutely would!.. I cannot believe how unprofessional and how horrible the service here was! they have completely ruined my wedding lying about having my dress ready in time lied 3 times! One can only be so patient... it's been a wedding nightmare to deal with them if you are doing a wedding or quinceañera please go somewhere els! these people do not know how to do business they will bring out the wrong colors and not have anything ready on time I gave her a picture of what I wanted and this is what she had ready three days before my wedding day! I am appalled I came in a moth before and was assured it be ready on time I am horrified I lost a total of 400.00 no refunds I highly recommend not to do business with this place read more

Eleganza Bridal - The dress she had ready three days before the wedding day - Bridal Near Me - Las Vegas, Nevada

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The 'fitting' rooms are actually RESTROOMS. So if you go in and try a dress its probably contaminated with biohazard. If you are over a size 4 please do not go here. The staff are fat-phobic, unprofessional, rude, and ignorant. Me and my sisters came here to find a prom dress size 14. As soon as i walked in, none of the staff greeted me or my sister. The staff stares with judgement and they don't want to help you if they know you aren't going to fit the dresses. So, do yourself a favor and find another better Dress Shop. read more

Never will comeback, never will recommend this store. They dont deserve a star. This is the nastiest business you will encounter with. They will say anything to sell their items . And the lady that do alterations dont know shit. read more

I would recommend every body should not go to this store for tux or dress rental. they are so so terrible and the woman at the reception is so so rude. I did pay the deposit for 6 months ahead for them to make a new tux with my size as the material i chose, I paid the most expensive rental $205 for the tux rental. and they just let me get the tux 2 days before my wedding. I did not have time to go there and try the tux. My sister went there to get it for me. But they gave me the tux that i could not wear them. The paint has a hole just in front. The shirt is not white, like too old and turned to yellow. I did pay $205 for the tux and could not wear it. I brought them back to return and show them that all still new, I did not touch or wear them because of the paint tear, has a hole. the women at front desk just told me that no manager or boss here, she was so rude to tell me that because I did not try it before I pay. So it's my fault. she has nothing to do with it. I did not expect she would give my money back. But her attitude and her face with voice.. like it was my fault...So every body should not come to this store and tell no one come if you don't want to lose money and could not wear the clothes and also have to stand their attitude. They are so mean to customer. Please avoid this store! read more

Eleganza Bridal - Bridal Near Me - Las Vegas, Nevada

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I would leave a 0 star if I could. First of all they refused to refund us for the dress we ordered. We needed the dress by a specific date and they assured us we would receive it on time. They ordered the WRONG dress and we were already cutting it close to the date. So we preferred a refund but they refused. We lost out on $230.00 HORRIBLE SERVICE read more

Amazing amazing amazing! Dresses are all so beautiful. We came here for my daughters senior prom because she wanted something unique and not something a lot of girls would be wearing. The customer service was top notch. Good communication, they were able to alter my daughters dress in less than a week and it fit her perfectly. All the dresses are high quality and I would highly recommend buying a dress from here. We will be back in a couple years for my youngest prom. All the women working the store were kind and professional. Thank you read more

Eleganza Bridal - Dress before alterations, picture doesn't do the shimmer justice - Bridal Near Me - Las Vegas, Nevada

***BUYERS BEWARE***VERY OVERPRICED AND NO RETURNS**** DONT GET TAKEN ADVANTAGE OF LIKE ME****After shopping all day for a maid of honor dress for my daughter to no avail, tired and hungry with 2 toddlers we came across this dress shop on the drive home. After scouring through the racks we found a few dresses that although not so great looking she tried on because the wedding is close and we were getting desperate. After being told to try them on in their dirty bathroom, my daughter ended up liking one that was a little big for her, size meduim. The cashier informed us that she had a size small on the mannequin and she took it off the mannequin for my daughter, it was a little dirty along the bottom but i figured we could have it drycleaned before the wedding. Now me knowing a little about dresses since my mother in law is a retired seamstress, i figured ok this one is prob about $60. Getting to the register they had some swap meet style jewlery so i asked my daughter shall we get one in case we cant find anything else. So the cashier rang up the dress and the necklace set and it came out to $250!!! I knew i could get the necklace set for about 5ish dollars at the swapmeet so i decided to put the necklace back. Now against my better judgment, i bought the dress because like i said we were getting desperate and the website said there were 30 day returns with unworn items. The cashier then rolled up the dress into a ball and threw it into a shopping bag like they do at Ross, no garnment bag, no nothing. I was given the small receipt that the card readers give. Getting home my daughter tried on the dress for my mother in law and she said "What that is not a 200 dress it looks like something for a sunday brunch! The liner doesnt even go down the length of the dress and is very poorly made and its dirty. What were you thinking." I was thinking that the wedding is close, no one carries her small size, and its too late to have anything ordered, like i said before we were getting desperate! Long story short i tried taking the dress back during business hours and not only were they closed but when i called the store i got a text back saying im sorry but i can't talk right now. When I texted back asking when the store would reopen because i had a return, they rudely responded with there are no returns all sales are final and proceeded to argue with me over text going as far as sending me a picture of their receipts with the policy written on them and highlighted in yellow, which i did not receive. LADIES AND GENTS DONT WASTE YOUR MONEY AND TAKE YOUR BUSINESS ELSEWHERE. I am now stuck with this cheap looking dress i spent $205 on, maybe my daughter can wear it to Sunday brunch!! read more

I absolutely loved this place and the service most of all!!!I am sooo glad I found them everything was beautiful I loved how fast the service was and how they make u feel right at home I literally can cry she was so good to us !!!I really recomend this place she doesn't put no pressure or commitment on u and gives u the best service!!! THE BEST PLACE I FOUND!!! read more

Definitely don't recommend and will not come here again!! I found a dress i loved on their online page for my daughters baptism and when i went in person to order it they didn't know what i was talking about and gave me catalogs to choose from!! I found another dress i loved and they charged me $324, which i didn't mind because the dress looked like it was worth that much. i left and they called me within 2 hours that the warehouse that they get the dress from did not have the dress till October. I didnt mind it and went in person again to choose a different dress (I live about a 30 minute drive from this place) after choosing a different dress they assured me it would arrive in 1-2 weeks!! The price stayed the same but to me the second dress did not look the price they were charging. It looked way cheaper !! Exactly 2 weeks later they called me to let me know the warehouse didn't have the dress and if i wanted to choose another one or get a refund!! After 2 attempts of getting a dress i was not going to go for a third time!! read more

so far, my sister and I went in to look at dresses for her sweet sixteen. They have a huge selection of dresses even though the store itself is small. The dresses are comparable to places like Promgirl. The ones we looked at were fairly reasonable, ranging from $100-$200. I haven't ordered or anything but the lady told she would do measurements and alterations would be free. She needs three days before ordering, so make sure you have time! read more

I went here to get my bridesmaid dress. We found one in a catalog she had and ordered it. It took exactly 1 week to get there and it's gorgeous. The woman is doing alterations (only a little hemming needed in the front) and I'm picking the dress up today. I'm very satisfied and would recommend anyone looking for formal dress to go here. They have beautiful dresses and in house alterations free of charge. read more