Ernest came the same day our heating stopped working - a cold rainy day. He fixed the problem and…read morecharged exactly what he quoted. I will not hesitate to use him again. Highly recommend!

Had ongoing problems with or split system AC. It was more of a "Spit System" spitting out lots of…read morejunk and debris. The original installer, Marshall Air, cleaned it once but it didn't help. I tried for a few months to get them back out with no luck. So I researched and found Advanced Air. They serviced both of our AC units, replaced a fan in one, and there's been no problem since.

Honest, professional and reliable, Brian has a great crew and did a fabulous job renovating our…read morebathroom. Could not be happier!

Refreshing!! A construction company that delivers on what they promise. On time and on budget…read more Great experience! Brian was consistent with communicating project status and any hiccups along the way. I will call BDS again and would recommend them to anyone who is looking for a professional and honest company. Tell them Todd sent you. :)

The crew that worked on our equipment were very knowledgeable and explained things to us in terms…read morethat we understood. After past nightmares they were a breath of fresh air. I highly recommend this company for your refrigeration and air conditioning needs!!

WOW! FIVE STAR SERVICE here on Labor Day, no less!…read more On Sunday, Labor Day weekend, our central air just shut off and the thermostat went dark during the as-advertised heatwave. I called my regular HVAC folks who are an hour south of us. I really like them and they've been great. They returned my voicemail, a few hours later, but the news wasn't good. Even after calling guys in from vacation, they just couldn't get to me. And, of course, we had some dear friends from out of town spending a rare weekend in our home. So, I poured through Yelp, Google, and my own address book and reached out on Sunday to anyone and everyone HVAC I knew. Couldn't locate a soul that could come out while we sweltered. A tech from our regular company was kind enough to text me some possible solutions, which we tried to no avail. We needed a tech at the house to troubleshoot. Around 5pm, Tony, the owner of Beyond Heating & Air texted me. I don't remember how I'd gotten his number, but I'd called and left a VM. Tony texted to say he'd just landed on the East Coast and apologized for taking so long to get back to me. He was warm and friendly, but the news was the same. They didn't have anyone on call who could get to me and generously recommended two larger competitors in town. I texted back the next morning and thanked him for the referral. In reply, he said he'd ask and see if one of his techs, Greg, might be willing to take another call on Labor Day Monday. "I can't promise anything. I apologize again. I know it's a heat wave." Within about 10 minutes, we got a call from Greg who was on his way over! Under promise, over deliver. Definitely one of the best ways to make a customer happy and not let their expectations exceed what you can meet. We were a little ecstatic. Greg came and conquered. Within a half hour or less, he'd figured out what he suspected was the problem, and turned out he was right. There was a condensation drain pan that had become clogged and caused auto-shutoff to kill power to the thermostat. He cleaned and tested and will return tomorrow with a small part and our home is now getting cool again. The best part about this whole experience is people. It seems clear to me, that Tony really believes in customer service. He cared about someone he'd never met, someone he'd never worked with. Just a name, just a voicemail. He was an outstanding communicator from the time he was back in cell range. Greg was affable, knowledgeable, and it was a relief to have an expert there so we could stop guessing about what was wrong and how long it was going to take to repair. Nobody loves having to pay holiday rates for a service call, but we're so grateful to have our house at a reasonable temperature again, we'll gladly do so. At first I thought the company name was kind of funny. I chuckled and thought, "What is BEYOND heating and air?" Haha. But now I know. It's PEOPLE. It's people you can count on who really seem to care about people like us who need them. It's an attitude. It's a work ethic. It's the standard of excellence they approach their work with. It's above and beyond the call of duty. You can guess who we'll call the next time we need help. We're beyond happy we found them. Thanks, guys. ~

Never called me back with an estimate. Told they would I called them when I heard nothing and they…read moretold me they were working on a bid bad customer service. Did not even tell me he was not interested.

I love ranch hands. They are knowledgeable and professional. Very efficient and friendly. I would…read morehire them again in a minute.

These guys are amazing and totally helped me out of a jam! I drove my mobile grooming van off from…read moremy clients house with my electrical cord still plugged into my clients house and it ripped out my cord from my electrical box mounted in the back of the van , these guys helped me immediately and I was back to work within 30 minutes they didn't even want me to pay them!!!! I did of course because I was just so grateful ! LIFESAVERS 5 STARS I'd give more STARS if I could !

We have been using services from Home Furnace and Air to maintain our HVAC for many years. Recently…read morethis company installed AC in our duplex and we couldn't be more pleased with the quality of the service. This family owned business is professional, prompt and friendly. I found the owner, Brad to be a pleasure to work with and he went the extra mile to assist us. Everyone we dealt with from the office to the technicians are excellent. I would definitely recommend this company.

I've worked with Brad several times over the past few years - both installing a new furnace and…read moreservicing it annually. His office managers were always very communicative to schedule a time for Brad to gauge the scope of work. Brad was on time and took the effort to talk through what the issue was and what he recommends as a solution. One instance it was just a fried circuit that he replaced through the warranty, and recommended a $5 surge protector to prevent the issue from happening again. His pricing was fair, and he even recommended an asbestos removal company - which his team coordinated the work for, taking the burden off me. Overall, Home Furnace Co is a great local SB company, and Brad is a stand up owner that you can rely on. I'll continue to use them as my as my furnace needs arise, and I'd recommend you do the same!

We booked a time-sensitive appointment for today, partly based on reviews praising Cuyler's…read morepunctuality and reliability. He never showed, and calls and texts went unanswered. We're now forced to book a Saturday appointment with another plumber at a higher cost. The no-show disrupted my work schedule as well.

I don't usually write reviews but will make an exception for the great service provided by Riviera…read morePlumbing. Had an issue at a rental in Goleta so had to solve long distance quickly. The matter was handled quickly and the tenants were satisfied- all I needed. And at a fair price to boot. The after service communication was helpful as well. All-in-all will be my go to plumber for the future.

Joe is a treasure to anyone, but especially to someone relatively new (4 years) to Santa Barbara…read morelooking for the "go to" contractor in any particular area. Responded promptly to my initial contact, through multiple visits and calls (I am an engineer) worked with me (lots of knowledgeable suggestions and recommendations but never pushing anything on me) to come up with the system best for my needs. Ended up at the low end of four bids from HVAC contractors. Complete replacement of old HVAC system with state of the art heat pump system, removed all of the old duct work and installed the new system with meticulous attention to detail, making sure everything was just right. At the end of the week, a bit sad to see him go. That's when you know you have the right person looking out for you. I would use SB Heating and Air 100 times before even thinking about looking elsewhere. You can't go wrong here.

Joe's amazing. Reached out and he was there the same morning and had the problem taken care of in…read moreless than 30 minutes. I'll happily reach to him again if I have any issues.