The service and communication was excellent. John explained the work to be done and even…read moreguaranteed the work. When I asked if I should schedule annual cleaning, he said I did not need to and that cleaning every 2 years was sufficient based on my usage. Honest, professional and a good value for the work done.

John was prompt, efficient, informative, and communicated very well. I'd highly recommend his…read moreservices!

I was preparing to move to a new home as a tenant. I was concerned about an enclosed area in the…read moremaster bath that revealed significant mold. The landlord dismissed my concern, so I hired Advanced Clean Air Solutions (ACAS) to test for mold. The lab results indicated troubling levels of mold. Long story short, the problem has been solved, although not without time delays and repeated test failures by the mitigation company. ACAS was on top of the problem every step of the way. They were technically sound, very responsive, stayed in touch through the entire process, and deeply knowledgeable about the field. They are impressive, credible, and honest. I would not even consider hiring another company to handle such an important project.

The entire process was fast and thorough. Very professional. Sid made sure I understood the mold…read morereport and referred me to a contractor in my area.

We had our ducts cleaned and our air-conditioner and heater serviced by Richard and his team…read moreyesterday and were extremely pleased with the service. The team did an excellent job! The receptionist was very pleasant when I called to make an appointment; I had never had my ducts cleaned (sadly) and she quickly had Guillermo call me with a quote. I also really appreciated the text message reminders of our service appointment. I found this company to be very professional. It's so amazing to deal with such pleasant and proficient people!

We have purchased two units from Econo for my office. Both times they beat the competitors…read moreestimates and delivered on time. Owners is involved to assure positive outcome.

Ernest came the same day our heating stopped working - a cold rainy day. He fixed the problem and…read morecharged exactly what he quoted. I will not hesitate to use him again. Highly recommend!

Had ongoing problems with or split system AC. It was more of a "Spit System" spitting out lots of…read morejunk and debris. The original installer, Marshall Air, cleaned it once but it didn't help. I tried for a few months to get them back out with no luck. So I researched and found Advanced Air. They serviced both of our AC units, replaced a fan in one, and there's been no problem since.

McCormack sent man to clean my dryer vent. He said he wanted me to have his cell phone number. A…read moreshort time later a section of the vent fell down and I called the number. When the duct had been put back in place, I discovered that I had been given the number of A-1 Appliance. Fraud.

McCormack HVAC recently installed a high-efficiency Samsung HVAC unit at our residence. It was a…read morechallenging installation and the McCormack team did a great job meeting the challenges as well a promptly returning to our residence to fine tune the system. We highly recommend this firm.

I had to search a bit to find a Santa Barbara local furnace repair company and I'm so lucky I found…read moreJ&J. I asked them to come and service my furnace. Nothing was obviously broken but it need a checkout and some duct work. Mission accomplished! Jeremy (one of the J's in J&J) was friendly, outgoing, on time (or called/texted with updated arrival times), and knowledgeable. His prices were competitive. An interesting tidbit of information about him is that he is a certified chimney sweep as well! Who knew that was a thing? I will definitely call J&J again should I need help with my furnace or AC.

Based on the existing 5-star reviews, I called J & J Heating to give me a quote for closing off a…read moreheating duct before my kitchen remodel, and for an opinion on my gas fireplace insert. Jeremy came out and cleaned my fireplace insert, so it now looks almost new. He told me what I could do to make it work better for me, and he also checked out my heating system, including inserting a new filter. Jeremy is one of the nicest service providers that I've ever had at my house! Given that I am in the process of collecting bids for my kitchen and bath remodel, Jeremy also provided me with the names of contractors whom he recommends and has worked with. He will be following up with a quote for the additional heating system and fireplace insert work. If you need anything done to do with HVAC or a gas fireplace insert, look no further and call J & J now!

Fantastic service.. Great personality…read more Joby was absolutely amazing! Thank you so much!

Paid the service technician at the time of a repair. When I requested an invoice, it shows that I…read morewas overcharged over one hundred dollars. My emails to their accounting department went unanswered, they claim they didn't receive them (BS), so I called. I received an email from a manager(?), to which I responded with the information - again. Again, no response from this company going on over two months now. If you hire them, insist on an itemized invoice before you pay . Also, their service call rate seems to be higher than their competitors

We got three estimates, and Crocker, Refrigeration, Heating and Air seemed the best, and…read moresurprisinglywas the cheapest. They arrived on time, friendly, helpful, polite, and finished the same day on time, leaving us with a beautiful system. The filters are super easy to clean, and everything works really well. Very happy with them, and our new heating and air-conditioning system.

I am writing to formally lodge a complaint regarding the air conditioning system we recently…read morepurchased and had installed by your company in January 2025. As senior citizens who moved here from Canada, we wanted to ensure our home would be comfortable in the hot August weather, which is why we arranged for the system to be installed well in advance. Unfortunately, when we needed it for the very first time this month, the system failed to operate. On the first warm day (86 degrees), I turned on the unit, and it did not work. I reported the issue on a Friday and was told a technician might come on Saturday or Sunday. After hearing nothing further over the weekend, a technician finally arrived on Monday. He informed us that the brand-new condenser -- which had never been used -- was defective. He further explained that because the part was manufactured in China, it was not reliable. While we were told the part is covered under warranty, we were also told there is no timeframe for when the replacement will arrive. As of today, it has been over a week since we first tried to use our $6,000 air conditioner, and it still does not function. We are left without any assurance as to when the system will be repaired or replaced. The warranty may very well runout before we have a opportunity to use the Air conditioner. This situation is unacceptable. A business transaction works both ways: we delivered payment in good faith, and your company was supposed to deliver a working product. If my payment check had been defective, you would not accept excuses about a warranty and "uncertain timelines" -- you would charge me fees and demand prompt correction. Yet, I am now expected to wait indefinitely with no functioning system despite having paid in full. I am deeply concerned that I may have purchased a "lemon," and I believe Crocker has failed to provide the level of service and accountability customers deserve. The warranty may run out before we have an opportunity to use our air conditioner. If the replacement comes After the summer heat, what are the chances it's going to work when we need it next summer and at that time it will be out of warranty.