If you are in the Phoenix area and do not get a massage from Petko, you are truly missing out. It was unreal.

Came here for a couple massage with my girl as a birthday present for her. She's had massages before. I haven't. Ever. I guess I was the last male to have one because every time I mentioned it. That it was my first time. Everyone looked at me kinda funny and said "really"? Not in a bad way though. I was feeling kinda trepidatious. Because I didn't know what to expect. So my girl kept talking me through it. Which helped. We get there. Elements is next door to a Starbucks. In a typical suburban strip mall. But don't let that put you off. When we walked in we were greeted by Ashley where we filled out some basic paperwork. The inside of the lobby was very calming and zen-like. "Zen" music pumping through. Comfy seats and a couch. Water available. Greeted by our therapists, Candace and Desiree, who were very nice and knowledgeable. Discussed what issues I had and what she was going to do. Everything from any injuries or problem areas. Me? Pretty much my lower back, left knee and left foot. My girl focused on upper body; shoulders , traps and back. Got undressed to my comfort level (underwear on) and she got down to business. Started on my stomach where Desiree went to town on my feet and calves. Excellent pressure. Since I was a newbie she used medium pressure to all of my areas. Perfect. She then worked her magic on my lower and upper back. My shoulders, arms and hands. She then had me turn over and worked in my upper pectoral area. I guess I had a lot of tension in my traps so she manipulated my arms with pressure on a specific part of my pec to release the tension in my traps. Hurt at first then Boom! Tension released!!! Holy wow!!! She worked on the right side first and then my left. I've never felt anything like that before. It was amazing!!!! I am now a believer in the power of a good massage. First I thought it was just a luxury thing to do but after today I really feel the health benefits from a good, sorry, GREAT massage. So THANK YOU!!!! to Elements Massage Desert Ridge and Ashely, Candace and my massage guru Desiree!!! We. Will. Be. Back. read more

just returning from this place. The most shocking experience I have ever had at a massage. I booked a 90 min trigger point and deep tissue massage. I was given an appt with someone called JW. He takes me to massage room, does not bother to ask how much pressure I am comfirtable with. nevertheless i explain my trigger points in upper back. he is abrupt, avoids eye contact and simply informs me he will start from the foot and do my trigger points last. then leaves me to change. returns a few minutes later and starts working on the leg with a LOT of pressure. I tell him about having had surgery on the knee 2 months ago and that its still sore. he does not acknowledge it. then he is putting way too much pressure on the calf and thigh so much that it brings me to tears. I tell him this is hurting. his response" well this is the least pressure I use so let me find someone else" and leaves the room. informs me a minute later that there is no one else. I dress and leave. This was a pathetic experience and no customer should be treated this way. He could've checked about extent of pressure and worked on my problem areas first . In the past massage therapists have been empathetic and accomodating and enquiring about how it feels and if anything needs to be done differently. This was ' my way or the highway". Never again to elements massage at desert ridge. read more

My mom and I went in for relaxing massages. Becky and Michelle were wonderful, and Jessica at the front desk was super friendly.

I am beyond satisfied! So I've been a member with Elements Massage for over a year and get massages regularly. I usually attend a specific location because it's walking distance but they happened to be booked the day I wanted (I scheduled last minute). I ended up going to the desert ridge location because they had the availability for the service I needed (Himalayan salt rocks) and I am so pleasantly surprised. Although I arrived a little too close to the scheduled session (I didn't know I had to fill out paper work as I am a member) Beth was so kind and patient with me. She walked me through the paperwork so I can get it done in time. She was so sweet! Jennifer is who did my massage and she was not only excited that I was a new client of hers, but that she was able to use the Himalayan Salt stones as they're her favorite. And WOW I've never had such an experience with salt stones than I did with Jennifer. I was getting upset with myself for dozing up, hoping I didn't miss the much of the experience. She worked from literally head to toe and applied the perfect pressure for me. I'm so grateful I came across this location. Thanks Beth and Jennifer read more

I haven't had a massage since before Covid. I prefer a very deep deep tissue massage the deeper the better. I contacted Elements at Desert Ridge and the Manager Angela suggested two different people for what I was looking for. I have had hundreds of massages but never found a massage therapist that could go deep enough or target my knots on my small frame. Barbara was so fantastic even Amazing and I think she might be the best massage therapist I have ever had. Even better than the hotel spa's I went to in the past. Everyone at Elements at Desert Ridge is friendly and helpful and again Baraba has 25 years experience and can do anything. She is Amazing. read more

Elements makes it easy to schedule and check in- the location is clean & neat. My therapist Zaida was fantastic- she understood what I wanted and did a great job executing. I've left a few massages feeling no better, sometimes worse when I left - I left Elements feeling fantastic and relaxed. Definitely will return soon and request Zaida! read more

This may not be the nearest Elements for me, but I go there quite frequently since I always get wonderful massages with whoever book. The waiting area is very relaxing and welcoming. Totally worth it to have a monthly membership with Elements...discounted services and a birthday gift. read more

Jennifer is the one and only massage therapist that has been able to not only been able to get me to relax within 90 minutes, but also does a terrific overall job with deep tissue massage that focuses on the areas that i need worked on. She's been a Terrific listener and it really shows that she is serious about her work and she genuinely cares about making you feel comfortable and leave completely relaxed. I've seen Jennifer 3 times in the last two months and can't wait for my next visit. Thank you Jennifer! read more

My husband and I visited Elements using Groupons - he got 90 minutes, I opted for 60 minutes. He had Maria, I had Lentron, we highly recommend both! Check in was simple, rooms were clean and pleasant. There was no pressure to buy a membership. We will go back next time we're in the area! read more

Ruby did an amazing job working out the knots in my neck and shoulders. She did a wonderful job with deep tissue and hot stones.

I've been here a few times, but this review is specifically for Jennifer. She is one of the best therapists I've seen, and definitely my favorite at Elements. She was very focused and did all she could to help me feel better. Highly recommend. read more

John did a great job today! In town on vacation. Spa was better priced, convenient and prompt. John is very experienced and knows how to give a proper massage, I feel great! Thank you. read more

I had a massage December 8 at elements. My massage therapist name was Barbara. It was hands-down the best massage I've ever had. I've been getting massage all my adult life so that says a lot. She really checks in to see how you're feeling if the pressure is right and what else she could be doing that you would like. Unfortunately, I don't live in Phoenix. Otherwise I would be a regular customer. I'm certain to return the next time I visit Phoenix. Also, Beth and Jess at the front desk were very helpful and wonderful. I highly recommend this place. read more

JW is the man! Especially if you need deep tissue. By far the best deep tissue massage I've ever had. I've never been able to find someone who does enough pressure but he did it no problem. Not to mention, he really listened to what I asked for which I've had trouble with at other places. He also took some time at the end to explain how to stretch to alleviate pain which I really appreciated. Location was clean and quiet. Front desk was great as well especially Leonie who was so nice and helpful. They even got me in same day which I was so grateful for because I've been in so much pain. I'll definitely be back! read more

I had my second massage with John today. I am obsessed! He listens to my needs and is always so thorough on the areas I need it most (lower back and shoulders/neck). Would highly recommend! The girls up front are always so sweet as well! Great job all around, keep it up! read more

Brooke was amazing! Was happy to hear she moved to Moon Valley, I would have canceled my membership if one of the front desk didn't tell me where she went! Such a kind and observational therapist, she listened and asked me questions relevant to what was going on in my poor shoulders and neck. She gave me some stretches and a list of tools to order to work on my back between my sessions. Thank you Elements for taking care of your clients. read more

I have been going monthly for a massage the last 4 months with Jennifer and she is great! She always makes sure I'm comfortable and asks me if the right amount of pressure is ok. She always shows me stretches and encourages me to stay hydrated too after every session. I always feel relaxed and she hits those hurting areas so I walk out feeling better. read more

I have been a member of 2 different Elements but since I moved to North Phoenix, I started coming to this location. Every massage has been really good but my last massage with Jennifer was beyond AMAZING. I felt relaxed, slept really well, and will definitely be back and ask for her. read more

If you need a stellar Deep Tissue or have former/current injuries, JW is the man to see here. He's incredibly educated and talented and always gets the best results! Hands down the best therapist I've seen in years. Becky gives a wonderful Swedish and can adapt to my needs if I need more or less pressure depending on my needs that day. She also is adamant on making sure that you understand how to take care of yourself between sessions to make your session results last til next time! A really relaxed atmosphere at this clinic, never feel rushed or pushed to add on things I don't want (CBD and Cupping are WORTH the add on though) read more

I love this location. Although parking can be challenging sometimes. Jennifer is AWESOME! Listened to exactly what I needed. One of the best massages I've had. read more

Love this place! Always great service. I walked in one day when I was having a hard time breathing. Within 30 min of my massage, I was back to normal. Turns out I had a rib out of place. hahah Highly recommend this place and I will be going back. read more

Hands down probably the best massage I've ever had. Booked a massage day-of and was able to get an hour in with Lentron. This man has magic hands and gave what felt like a sports massage - exactly what I needed! The neck massage was amazing and I left feeling completely relaxed. I will definitely be back and asking for Lentron! Shout out to the guy at the front desk, I'm sorry I didn't ask his name. Talk about great customer service! You guys are awesome - keep up the great work. read more

Jennifer & Robert are so good at this location. Hands work like magic, i got my pre-natal massage from them. Baby and I were in for a treat. The positive vibes really sooth my soul. I am a first time mom dealing with anxiety and massage therapy was a such a blessing. She not only assisted me to calm down & relax but the knots in my shoulders and legs massage was worth it. I highly recommend getting a massage from Jennifer, her recommendations of using body pillow and feet elevation also helped later at home when I am about to sleep. Thanks again for your service. read more

If you want a massage this is the place to go! The therapists are amazing. I recently saw Barbara and I couldn't be happier. Plus Kayleigh in the front was so helpful! She asked all the right questions and I got exactly what I needed! Thank you Elements Massage for all you do! read more

Had my first massage here today with Desiree. She was amazing!!! Listened to everything I wanted, made sure the pressure was good and I was comfortable, and did some great stretches! I will definitely be back to see her again! read more

Walked in the door to a friendly greeting from Jessica at the front desk. She made sure I was comfortable and ready for my massage. Jennifer was my therapist for this visit. She made me comfortable as well. Making sure to ask questions to make sure I had the best experience possible. Head to toe great massage. Looking forward to my next visit. read more

Jennifer is a wonderful therapist. She goes above and beyond to make you feel great every visit. I had some problems with my scapula that usually take s couple weeks to heal, one session with Jennifer and I was good t read more

I had the most amazing experience today throughout the entire process of booking the appointment to the massage and leaving with a smile on my face. They treat you like family. Jeremy and Letron rock!! They need a raise. So helpful and happiest I've ever been with my visit. Thank you for hiring amazing staff. read more

Jennifer was wonderful. Went in with specific needs, all were addressed and I relaxed as well. I will definitely be back. Great location, staff was extremely professional and friendly. A great experience overall. read more

The receptionist, Beth, very professional and friendly! Five customers entered the reception area for massages as three customers were leaving their sessions while I was waiting for my massage therapist. Her timely coordination with the therapists and management is first class. Beth handled everyone with style and grace! I was greeted warmly at the door by my therapist, Becky, for my two hour massage. We discussed focus areas and overall general massage for my wellness program. The full body massage and focused areas were all worked on during the session. Becky's use of moderate to deep tissue pressure was perfect for the focused areas. She left notes, care recommendations, and her available work hours for my next massage. Becky is amazing! read more

Excellent place and enjoy it very much coming here twice a week! Very friendly host at front and place is one of the most clean and professional studios I have been to and I go to a lot but top notch service! read more

Jill is a miracle worker!!! I absolutely loved my massage. I have received many massages and this was one of the best. She worked all of my sore muscles and talked me through making sure I was comfortable at all times. The reception area was also very warm and welcoming. I will be back! read more

Elements in Desert Ridge was amazing! Everyone at the front desk was extremely nice and helpful. I had a pregnancy massage with Barbara. I am very picky with my massages and she was BY FAR the BEST I've ever had. I really enjoy a deep tissue and she just knew my body so well and everywhere I needed it. Please go see Barbara!!! I felt like I was floating after. read more

Best Elements in the area. Beth at the front desk is awesome and Jennifer as well as Becky are both amazing therapists! Book today. You won't be sorry! read more

Great massage with Jennifer! She goes the extra mile to make the experience better than what you expected. I added the aromatherapy option to my massage, and she took some effort to set things up in such a way that I could smell the oils throughout the massage. I had not been to this location before, as my wife signed up here a few months ago and recommended Jennifer highly. The staff at the location are very friendly and thoughtful. The waiting area (and treatment rooms) are relaxing, clean and upscale. Can't wait to go back! read more

John S. He was amazing I would refer him to everyone ..if you go into the elements in desert ridge definitely ask for him hands of gold .... Thanks John.... read more

A real deep tissue massage from a licensed massage therapist. Taffy was absolutely amazing. She helped me relax but also helped me better myself with deep tissue work. The staff was very professional and knowledgeable. I trust Taffy and even booked my next appointment already. read more

Always an awesome experience here. Friendly staff and clean facility. Ask for Jennifer - she is the best!

My Husband and I are visiting from Michigan. We came here today for a couples massage. From start to finish it was a superb experience! Staff was courteous and friendly. The massage therapists were both very very good. We do this on every trip we go, and have had some not so pleasant experiences. So NOT THE CASE HERE! I could have laid on that table all day!!! Excellent service!!! read more