We were referred to Rapid Dry by our plumber after discovering a pinhole leak in our bathroom that…read morehad created a significant mold issue. Rapid Dry was hired to remediate the mold situation, which required the complete demolition of our vanity and much of the drywall. After the remediation was complete, we worked with Rapid Dry to renovate the bathroom, including removing a fiberglass shower enclosure, and creating a new tile shower. All the service associates that worked on this project where very professional and courteous. Their work was excellent and they left the premises very clean after each step of the way. The end result is a beautiful new bathroom and tile shower that we love! We highly recommend Rapid Dry Cleaning and Restoration.

I've been a customer for over 20 years and have never been disappointed. They arrive on time. Do a…read moregreat job. Professional. Personable. Clean up then out the door. Their prices are the best in the valley. Matthew is my favorite time after time. I recommend Rapid Dry for anything from carpet cleaning to clearing a disaster area flood. Simply THE BEST CHOICE. PERIOD!!!

Zeke did such a great job with framing and repairing a wall! Eric was very polite and patient with…read moreus. They did a great job and that definitely deserves a 10/10! We will continue working with you!

They responded to my upstairs flood in no time at all, and this was after hours. The remediation…read morecrews did an excellent job and returned my rooms back to normal. Very friendly and knowledgeable employees.

We use Roto-Rooter to instal a sink in a classroom upstairs at International School of Beauty. They…read morehad to cut through the walls and bring water from downstairs. Needless to say was a complicated job that required skilled plumbers to complete successfully. And was a great success! We have great water pressure, the job was done fast and clean and did not disrupt our business at all. Many tanks to Hugo and the team!

Bait & switch price gouging is the name of the name with this business. They will attempt to charge…read moreyou 2-3x what other licensed plumbing companies will charge for the same service. Deceptive sales tactics. Absolutely do not hire these people.

Five star was a very professional team and punctual timing. Reasonable priced. I would recommend…read moretheir services and would use them again in the future. I had two rooms shampooed and cleaned.

Oh wow, I had a situation where I needed a carpet company. So I called the one I figured was the…read moreclosest to my house. I needed them RIGHT AWAY! And they were so responsive! Wow, they were there in less than an hour, they handled the job. And it was even after hours. I couldn't believe it. I would totally recommend these guys to clean carpets or for an emergency when I had some water that needed to be removed. They were so professional and easy to work with. Thank you 5 Star. For sure you guys get 5 Stars from me!

In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Very professional, easy and quick communication. They went above and beyond to help during a…read moredifficult time for the family. I would highly recommend! They restored the master bedroom, moved the furniture, cleaned the floors and walls, installed new carpet. The room is in perfect shape now. Dan responded immediately every time I reached out to him. Thus company will get the job done.

2nd time using Clean it Right Carpet Care, and very happy with the results. It was a short notice…read morerequest and they managed to fit us into their schedule. It was a small project (2 rooms) but he worked like he was his most important project. I'll be using them again, and again. So should you.

Mike was super professional and helpful. He coordinated everything via text and calls. He sent the…read moreestimates in writing. He sent the invoice for payment. Jorge was a great estimator. He measured accurately. Sergio was a great installer. He did the whole job solo. Amazing. The service requested was performed well. The price of the job was fair. Overall I can recommend them for all your carpet needs.

Roto-Rooter was a very disappointing experience. They advertised interest-free financing, but the…read morefinancing approval process was unnecessarily delayed due to issues between the financing company they referred me to and my application. I was told the delay was because they couldn't understand the pay period shown on my pay stub. The fun is they approved the financing without providing any additional documentation, so the whole purpose was delay the process to help Roto Rooter to charge the full payment. Also they offered the adjustment when financing was approved but never hear back from them. It was a rip off. Because the financing wasn't approved in time, I was pressured into paying the full amount upfront since Roto-Rooter said they couldn't wait for the financing to be completed. The entire process felt frustrating and misleading. After the work was completed, I obtained quotes from another plumbing company and learned that I had been charged nearly twice what the same root cleaning service would normally cost. Based on my experience, I would recommend getting multiple estimates before hiring Roto-Rooter and carefully reviewing any financing arrangements. I felt overcharged and would not use their services again.

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

Alex/Vortex makes the process a breeze. It is a quality service. Alex responds promptly to both…read morecalls and texting. Scheduling is easy and relatively flexible, as well as contact with delivery and pickup (able track arrival via text). Pricing is great and the billing/invoice system is very user friendly (keeping records easily available). I highly recommend Vortex and will be happily using them again for my needs.

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