I hired them to remodel a couple of rooms and replace my flooring, and I couldn't be happier with…read morehow everything turned out. Scott was super helpful throughout the process, and Kandy really made sure the final steps and closing went smoothly. I love the results!

I think they are extremely dishonest. At first they sounded good and caring even if their price…read morewas almost 3 times more than other companies they assured you they do good job but once the job was done they get you for more money

Had to call on Roto-Rooter again for their service because our kitchen sink was clogged and our…read moreattempts to unclog it ourselves was getting nowhere. Unfortunately, it was on New Year's Eve Day and I was surprised that they actually had an appointment available. The technicians Ivan and Christian were phenomenal. They actually had to come out early the next day to finish the work but they did a wonderful job!

The Good: These guys were super fast to respond for my…read morerequest to replace my water heater. Communication was good and a serviceman was there pronto. Everyone was nice, knowledgeable, and professional. The Bad: They are really, really overpriced. I checked with 3 places before taking a bid. These guys were 50% more than the middle bid and over double over the low bid. The Decision: If I was having an absolute emergency and needed someone to handle a plumbing problem like 5 minutes ago then these guys might be a good choice. If I am taking my time on a getting bids on a project that there is no rush on, I'd probably skip this one.

Five star was a very professional team and punctual timing. Reasonable priced. I would recommend…read moretheir services and would use them again in the future. I had two rooms shampooed and cleaned.

Oh wow, I had a situation where I needed a carpet company. So I called the one I figured was the…read moreclosest to my house. I needed them RIGHT AWAY! And they were so responsive! Wow, they were there in less than an hour, they handled the job. And it was even after hours. I couldn't believe it. I would totally recommend these guys to clean carpets or for an emergency when I had some water that needed to be removed. They were so professional and easy to work with. Thank you 5 Star. For sure you guys get 5 Stars from me!

In short: if you are in Palm Springs / the Coachella Valley area and reading this while having just…read moreexperienced a flood, forget any other "big name" flood response crew. You are not going to find a better team than this. Dan's team is exceptionally skilled, organized, respectful and most importantly FAST- and I wish I'd found them sooner! Full review: When our tenants called about a flood at our rental property in Palm Springs, I panicked and did what I thought was the "safe" move: I hired a big-name local flood response company with decent (but not amazing) reviews. Six days later, the house was somehow still damp. Progress felt slow, and even my insurance adjuster strongly suggested that I do my research when choosing the company to do the repairs once the house was actually dry. I knew I didn't want that first company doing the actual repairs. I turned to Yelp looking for someone who could move fast, work cleanly, and understand the insurance process; someone who could get the job done with attention to detail, given how much attention we'd put into our home initially, but somebody who could work super, super fast. I thought I'd message AVA Flood Restoration and just get a second opinion on how the drying was going. I was on my way out to dinner and Dan (the owner) said he could come over later that night. I was already impressed, but wanted to wait and see what he'd say. Dan came over right at 9pm as promised. He told me that for a house of our size it simply didn't have the right amount of dryers, and that the house should have already been dry given it had been six days. He told me he had a team ready to go that night if needed, but that either way, he could assure me he could work with speed and attention to detail, and had experience with other homes where design was a key element. I slept on it, and the next morning, fired the other company and hired Dan. He took over from the other company right away, brought in about double the number of dryers, and was candid that the prior team had cut corners. That transparency was a huge deal because at that point I just wanted the truth and a clear plan. He handled explaining what had happened to my insurance company so insurance could just pay his team directly rather than me having to act as a middleman. From there, the pace and organization were night and day. Beyond drying, Dan's foreman, Kody, led the rebuild and he's genuinely skilled. New flooring, drywall, electrical and plumbing repairs, cabinets, paint... the whole scope. The crew was also incredibly consistent: they were there every day between 7-8am, and if I had questions they took the time to explain what was happening and why. The #1 reason I'd recommend Dan is communication. I'm a millennial, communication is everything to me. Dan is truly next-level. He responds to everything, is always a phone call away day or night, and he texts frequent updates so you're never left wondering what's going on. A lot of contractors say they communicate well. Dan actually does. Three weeks later, our house was back together and our tenants were back in, honestly better than ever. They made a pretty awful experience as good as it could have been - an enormous thank you to all of you: Dan, Kody, Mike, Derek - while we hope we never have a flood again, if we ever do need a contractor for other work, we absolutely know who to call. By contrast, our neighbors up the street had a similar pipe burst a year prior, and it took them six months to get back to normal dealing with other slower contractors who just didn't prioritize them. If you're dealing with flood damage and need someone who will show up, follow through, and move with urgency, Dan and AVA Flood Restoration are the real deal.

Our whole community is grateful for the owner of Ava company to travel to the flood devastation in…read morewaialua on his own time to help. He did it out of concern for people and knew his expertise could give us a hand up , instructing what to do and how best to approach the massive flood damage on Oahu. He pushed mud and cut drywall and gave us proper advice and most all he gave us hope and a renewed respect for the generosity shown by others . Integrity is most important in my business decisions and I saw his high level of integrity , although brief , clear as day . Mahalo Nui Dan Ashley End of the road/ house with ducks

Had three carpets cleaned and Mike did an excellent job we have used him before and will have him…read morecome again when needed.

All good so far. Had some stubborn stains and they look pretty much gone. Came on time and finished…read morewithin an hour window.

While the plumbers may be competent, the corporate office engages in unethical behavior and takes…read moreno responsibility for their conduct. I paid for services at the time of completion and about 10 days later received a Notice of Pending Lien for other work which was quoted but never contracted for. When I called the corporate office the person who had signed the letter was rude, refused to issue a retraction and apology and "hung up" the phone. My recommendation is to not use this company and find a reputable plumber with ethical business practices. RotoRooter doesn't deserve a one star rating.

I cannot say enough great things about Daniel, Albert, and Daniel's supervisor! From start to…read morefinish, the experience was nothing short of stellar. Daniel came to replace my shower connector and ended up replacing the entire system--and WOW, what a job he did! His attention to detail, professionalism, and skill were beyond impressive. Albert was also fantastic--efficient, knowledgeable, and so courteous. You could tell this is a team that truly takes pride in their work and genuinely cares about the customer experience. And a huge shout-out to Daniel's supervisor for leading such an outstanding crew. It's rare these days to find a team that not only knows their craft but also delivers with such integrity and respect. If you're looking for a team that goes above and beyond, look no further. These guys are the real deal Call Roto Rooter and ask for Daniel. Micheal F Palm Springs, CA 92262