We had a pool shipped to us from Pool Factory. It arrived on the pallet all bundled together. The team at Elephant Pools unboxed every item and installed the pool. They worked hard and efficiently, were super kind and helpful, and knowledgeable. I would definitely recommend them to anyone looking for help with a pool. read more

Elephant Pools - Pool - Pool & Hot Tub Service Near Me

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It's rare to find such a good company. I began by wanting to replace my pool liner, but as I worked on the 32 year old Lomart pool, it became clear that I had gotten all I could from it. Kelsey got me a new 24 foot round pool and installed it. It took one day to put in, and he came back to hard plumb it when I got the parts. One of the pieces was cracked, so he came back that day and fixed the problem. I've had that happen with PVC, there can be a tiny crack that doesn't show up until there's water pressure. That tells me that the follow-up service is excellent. I removed the old pool myself and partially cleared the area for Kelsey, Mark, and Jason to work. They arrived about 1/2 hour early and were gone by 4:30. They partially filled the pool and cut in the skimmer and return. Overall, they did an outstanding job. I'm loving having a pool again. I would recommend them to anyone, anytime. read more

Elephant Pools - Pool & Hot Tub Service Near Me

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Its very hard to find companies that do above-ground pool work, and especially so if you actually want it done right. Elephant Pools, led by Kelsey, and his crew of pros definitely fit the bill! They took a pallet drop-shipped to my house and a few days to transform my 20-year-old rotting pool into something of beauty! Honest, reasonable and hard-working, they were very attentive to detail and made sure to clean up after themselves. Definitely recommend. read more

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New liner install today The crew was awesome and did the job like it's supposed to be done. In 100' heat on a hot deck. Overall great experience read more

Elephant Pools - Filing it up - Pool & Hot Tub Service Near Me

Elephant pools were easy and quick. They had our semi in-ground 15 x 30 pool installed in 2 days. As first time pool owners they explained the maintenance process and the functionality of the skimmer, filter, and pump. Kelsey is thorough and gets the job done! Highly recommended!!! read more

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Kelsey installed my above ground pool about 3-4 years ago. We needed to replace our pool filter/pump and get a new liner put in as well. He installed everything perfectly. I highly recommend him for any pool needs and especially above ground pool stuff. He is your dude! read more

Kelsey said i will be in good hands. Indeed, I was. He got my pool up. This is a used pool to which we were told to be 15x33. I called up and looked for installers, and found Elephant pools. On the day of install, Kelsey has been measuring the truss. Then, he found out we actually got a bigger pool. The work has to stop as the liner we got from Kelsey was for a smaller pool. But Kelsey (and Elephant pool) is a man of his words. He was able to come back two days after and finished all the install. He was very information and helped us a lot. read more

Elephant Pools - Above ground pool - Pool & Hot Tub Service Near Me

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Even though the pool that they gave a quote for was not in our budget. We wanted our pool to be put in ground about 3 feet. They would have to take down some fence, dig, sand down etc. it was going to cost close to 20k. So we decided go a different route. We were definitely looking for something cheaper. Overall this company is very knowledgeable, measured our yard and was very informative and professional. If we had the budget, I may have hired these guys from the picture they sent. It seems like they do a really great job. read more

Living in Long Beach and finding a pool company to replace my above ground pool liner was proving impossible! I came across Elephant Pools but I didn't think they would be willing to come this far but they did! I am so incredibly happy with my new pool liner and skimmer basket. It only took a few hours and it's ready for swimming! read more

Elephant Pools - New heavy duty liner - Pool & Hot Tub Service Near Me

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Kelsie is the man! We bought a DIY pool kit from Leslie's and had no leads on an above ground pool builder. My father in law and I struggled to put this thing together and restarted several times before I decided to make another search. Kelsie responded quickly and was able to get to my place in two days. He built the entire 15x30 pool in a day and came back to install the filter early the next day. I highly recommend Elephant Pools for any above ground pool construction you need read more

Elephant Pools - Pool & Hot Tub Service Near Me

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I had Kelsey help me to get a quote for my pool, my above ground pool Kelsey knew the measurements of the pool. He even knew how the pool looked. He came to my house in person.He gave me a price and I decided to move forward He came on Thursday to start the job. I seen them arrive to my house. A couple of minutes later they start leaving. He texted me and said I'm sorry but it's going to be more money. I told him why he gave a dumb excuse. And have in mind people! he came to my house and looked at the pool parts and everything. My kids came home to no pool all because he wanted more money. I even agreed to the extra 1000 dollars. And he didn't answer my calls all day or text. I'm so upset and frustrated. I don't recommend this company. Don't waste your money or time read more

Kelsey and Tom have been wonderful. Super professional, on time, detailed us all the way thru the process. They traveled a good distance to service us. Built a beautiful above ground pool that we can now enjoy all summer. Thank you so much. We are extremely happy and would highly recommend. read more

Highly recommend. Tom and Kelsey have both been great. Very professional, respectful and friendly. We were on a budget with our above ground pool installation but they never made us feel less than. Both were extremely helpful and informative and honest. We had lots of questions since this was our first pool and they were patient and gave us great advice. Don't hesitate to use them. read more

Our above ground vinyl pool liner bit the dust, and since this was our first time dealing with it, my hubby and I thought we could easily replace it - it's gotta just be like changing a giant trash bag, right? Nope. The answer is no. It is not like changing a giant trash bag. Being a homeowner makes you dangerously confident in DIY. So we got about 1/3 of the way (removing the old liner) and that's when we realized we were in over our heads. We didn't realize how complicated it would be by having to keep things in tracks, all the while the cylinder is flopping around. It was just a cluster-F. We decided it was time to call someone before we ruined the pool completely. I found Elephant Pools and gave them a call and was able to get them scheduled for a week or two out. They came out on the day they said they would and the two-man crew were great. They worked hard, and our situation was a complicated one - they had to completely take it down and rebuild it from scratch in order to ensure integrity of the assembly. They replaced some of the weathered parts (which I didn't expect at all so that was awesome), and were done within a couple hours. I was so relieved to see it all put back together and ready to be filled! We will will definitely be keeping these guys on our list of go-to's. These guys are honest, and made sure I was completely satisfied with the results. No matter how trivial the detail. read more

March 27th we had our pool install and ground level my backyard was a disaster uneven areas rocks, mini twigs, rocks dead grass nite and day difference now they did a great job and I highly recommend using this company for your pool installs or issues very nice people. read more

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About 10 years ago, when we purchased our above ground pool system, I knew we were not able to do this install. I came to Yelp and looked for a contractor, Elephant Pools had amazing reviews. They did not disappoint! My husband contacted Tom at Elephant Pools to install our 16ft. x 30ft. above ground steel wall pool. Very fairly priced. it was done and filling in just 2 days. We are still pleased with work performed, how clean the work site was left and how nice and professional that everyone was. A few months later there was a problem with an irrigation line that was capped. It ruptured under the weight of the pool, created a problem with the sand under the liner (mmm husband...lol). They responded so promptly. Had to re-level the sand, reinstalled the liner, and the son even repaired a pin hole leak we didn't know that was there! Side Note: So when the instructions say REMOVE all irrigation lines, they mean it! About 2 years ago, we developed a few leaks in our liner, there was no question on who we would call, Elephant Pools! I believe it was Blake that did the liner replacement, again professional and clean. I have recommended them when ever anyone asks. Like I stated above, they are professional, show pride in the work and they also teach along the way - priceless. read more

Elephant pools came and installed our above-ground pool about 2 weeks after we contacted them...in July! They arrived on time. They worked hard for two days to install our 40x16 pool. It was no small feat. They were efficient, professional, and friendly. Trent was quick to follow up on a quick correction we needed done. He wax willing to call me back with some follow-up questions I had. I'm very happy with their work. I highly recommend them. read more

Had them out on June 8th they arrived on time and did the work in a timely manner. Kelsey, Conner and Hemet were very cordial.Tom was extremely helpful with what chemicals to use in our above ground pool and has allowed me to call him with all my questions. I highly recommend... read more

If you have any pool needs give Tom and Blake a call at Elephant Pools!!!! Not only are they fairly priced, they do an awesome job! Tom and Blake answered all of our questions, they showed us how everything worked, super efficient clean and most of all friendly. I am super HAPPY with my new pool and they had it completely installed in just 2 days. You will not find a better pool installer anywhere guaranteed! Give them a call 951 697 8020 ask for Tom you will be glad you did read more

Elephant Pools - The guys from Elephant Pools - Pool & Hot Tub Service Near Me

Chose this company to set up our pool because of their reviews, but now I just can't believe how scandalous and unprofessional Tom was. Made an appt for 8am then said they'll be here at 9. 10am said they are not coming because the street is being worked on and it's closed. (There's 2 ways to get in and they didn't even call or try to get the job done) called Tom and he called me ridiculous because I said they didn't even try to attempt to do the job or call me. read more

Thank you so much! It took me forever to find someone locally to replace my above ground pool liner. Tom came out literally the next day after speaking with him to give me an estimate. Gave me a great deal and had his team come quick to replace my liner. Kelsey did an Amazing job! We couldn't have been more pleased! If your looking for a new pool liner Elephant Pools is the place to go! Thanks again!! read more

I have used this company with all of my above ground pool needs since 2006. They are amazing. Trent just replace my liner and skimmer assembly, and it came out perfect. I would give this company more than five stars if I could. They go the extra mile to take care of their customers. Honest and dependable!!! Thanks again guys! read more

Trent and his crew were amazing. He answered all my questions (and there were a lot, lol). I was hesitant about the cost at first, but it was worth every penny. That's back break work that they do. I even have him coming back to build our deck. I highly recommend his company. read more

They were awesome. Knew exactly what to do, got in and went to work installing our 24' above ground pool. It's nice when a contractor does exactly what they say they are going to do. I would have them back in a heartbeat. Well done Elephant Pools!!!! read more

Tom, and his guys are amazing! We couldn't be happier! Not only their quality of work, but they take care of everything you need to get set up. Tom is so helpful from start to finish. Never owned a pool before, so I did not know what to expect. These are the guys for anything pool related. Above and beyond what I expected! Thank you Tom! read more

May 11, 2017, I just had my liner replaced by Tom and his crew. Awesome job. Fairly priced and they kept me in the loop the entire time. I am very pleased with this service. Thanks guys, we are going to have a great summer in our beautiful pool. Fast forward to July....pool has developed a leak. Not sure why, waiting to see what happens. Hoping good customer service continues. read more

Had our pool installed yesterday by Elephant Pools and they superseded our expectations! Arrived nice and early and got to work immediately and did not stop until the job was done. I am talking grass removal, all the painstaking work of having to level the ground perfectly and set up of a 21 foot round above ground pool! Trent and the boys were polite and super efficient, cleaned up job site wonderfully after done. Made sure we knew exactly how to operate our new pool and also took the time to write specific notes about how to take care of our pool. Very pleased and highly recommend! read more

Elephant Pools has exceeded our expectations on every level! From the very first contact until the job was finished, Tom and his crew have been professional, courteous, meticulous and have done every single thing they promised they would do! I made multiple changes to the original job and they took it all in stride. I was extremely impressed with their work ethic, attention to detail and their professional manner. Our pool and especially the deck turned out amazing. I could not be happier with the results and I would highly recommend Elephant Pools to anyone! Thanks guys! You knocked it out of the park! Karen Dazalla, Rialto, Ca. read more

I am only leaving a 1 star rating because it will not allow me to leave none. I called about a repair to my vinyl pool on Tuesday. I called again on weds saying that I had found two more holes in my deep end of my pool, so I called him and he said that was fine and he could fix the deep end holes on thursday. Thursday came and no call so we called and he said he couldn't come until today at 10. Well it's 10:30 and no phone call no show. So we called him again and he said his deep end equipment isn't working and hasn't been working since WEDNESDAY. Knowing full and well the whole time, but still made the appointment. I would not recommend any one using his services as in my opinion this was very rude, disrespectful and very unprofessional. He was also a major asshole while on the phone and didn't really care that essentially he screwed us over. WORST SERVICE EVER. read more

Elephant Pools is the best! They transformed my mess of a pool into a luxurious oasis. They removed the old liner, created a sitting ledge/steps, installed the new 100% USA made liner and did it quickly and professionally. Tom the owner made us feel like we were personal friends of his. He is honest , straightforward and will not try to sell you something you don't need. I am very picky and the work they did surpassed my expectations. Thank you Elephant Pools! read more

I have a vinyl lined in ground 15 x 30 pool. I was given Elephant Pools number by my neighborhood pool supply store. I had been unable to get a new liner for years as I couldn't find anyone that replaced them. Tom came to my house the same afternoon that I called him. Gave me options and I was able to pick out the liner I wanted. We chose the grey liner. Three weeks later they were at my house to install the new liner. Tom and his crew were there on time and were very professional and got the job done and water in the pool within hours. Blake came back the next day to put the finishing touches to getting all the wrinkles out. Everyone was very personable and wonderful. Tom came back a week later to check on things and told me how to take care of the pool. Love this Company and would recommend to everyone! read more