I've been living at the Waterstone apartment for about three years, and I must say I really do…read moreenjoy living here. The management and maintenance staff is very kind and considerate. Voltan is one of the men on the maintenance team he come in very professional get the job done clean up behind himself and he's gone..Voltan good job!!! So if you're looking for somewhere to stay come on over to Waterstone and let's be neighbors

Waterstone at Brier Creek has an excellent, professional and quick responding maintenance staff.read more

Such a poor experience Between getting the run around,…read moredealing with pest like roaches and moving into a place that was filthy-- pictures and email for proof I would NOT recommend this property Not to mention in the 6 months I leased form the place they've had 2 people from their resident team leave, meaning new untrained misinformed employees only made matters worse worse! Giselle was unprofessional they will scam you out of money. Beware! Also I have emails as proof of lack of communication

My husband and I have been living here for the past 2 years and have loved it! It is an older…read morecomplex, so that can come with its own quirks, but management has been GREAT with any requests, issues, questions, etc. They are super responsive, helpful, and friendly. Which I believe truly makes all the difference. Any time we've had maintenance issues, bugs, or anything else, they have been quick to help. They are also constantly improving their amenities and doing renovations/updates. I believe they got new management right around when we moved in and it has been a purely good experience with them. They are also intentional to remember your name and what unit you are in so if you see them in the leasing office it is always a personal experience! It is also a quiet neighborhood and a great location. Needless to say - we have loved it here and would definitely recommend living here!

The staff here was very helpful in touring and showing my numerous rental options. They actually…read moresay down and helped me with the application which is all done on an app ( like most places do now a days). Usually other places don't care to help and just have you pay the hundreds in fees and wish you luck. They helped me figure out how to get the app to work and were quick to get me back results. The follow up afterwards was great. The amenities are wonderful, the staff is helpful, the apartments are nice, the neighbor seems safe, and it's in a nice location.

So we have been here just about a year and I am still pinching myself. I can't believe we found…read morethis apartment complex and am so happy we did. Letitia was the absolute best in getting us situated and has been a joy since then. We moved from out of state and it was a big process but Letitia made it seamless, we are so grateful to her. Freddy and now Jose and the maintenance staff are attentive to their jobs. Anything that needs repair you can count on this maintenance team to fix it within the week, barring unforeseen circumstances. We love the way this complex is managed and maintained from the landscaping to the monthly community events it's amazing. The gym and pool are the best of the amenities too. We have great neighbors and I love the sense of community here. I also love that we can have our dogs and I thank the management company for that .so Thank You! Not every complex takes all breeds. Needless to say, we will be renewing our lease this September Cindy B

Update 8/2014 - We've lived here for years and while I can still say the staff is nice it seems the…read morequality of tenants here has gotten pretty bad. We've had to call the police non-emergency number very often this year due to extremely loud crashing and music very late in the night/extremely early in the morning. Cans are strung up in trees for neighbors to shoot at and we've had wet trash dumped in our empty trash cans when we've left it out for pickup. If you're a quiet person and can't get a top floor apartment here you may run into problems. ----- I've been living at Artisan at Brightleaf since August 2012 when I moved to the area from several states away. I originally found the apartments through recommendations from friends who had switched from an apartment complex next to the Briar Creek shopping center, and chose Artisan at Brightleaf after personally touring it and many others in the area. At the time, Artisan was completely brand new. Many of the apartments were still being built, they were still working out exactly what they would offer in certain services, and some of the landscaping was not complete. I expected there to be issues with construction noise and possibly other mixups - after living in Atlanta, GA for several years I've become very sensitive about getting some quiet and respect. None of my worries happened. They were very smart about keeping construction under control and I was surprised to find it complete as I never heard the noise! The landscaping was completed and beautiful, there were never any issues with billing, nothing to complain about whatsoever. Through my months of living at Artisan I've only had one real problem with a neighbor who developed an obsession with playing dubstep as loud as possible. Here's where I have advice to anyone sharing a wall with neighbors - there's not much apartment staff can do when you don't let them know and you don't try to record any proof. I let staff know about the neighbor, recorded a little video just in case, and the issue was dealt with wonderfully quickly. It feels good to know that the people who maintain your living complex honestly do care about you. Artisan has trash pick-up from your front door Sundays through Thursdays (which is FANTASTIC, I've never even heard of this service before!) and there is a large trash and recycling deposit area that is an easy walk away. All of my maintenance requests were handled quickly by very respectful and kind maintenance staff. Originally packages were held at the front office, but it seems that now most packages get delivered to your apartment. I've never had anything but pleasant interactions with staff, both on and off the complex. The gym and pool areas are top-notch and kept very clean - which is important when you're sharing equipment and grills with many other people! About those grills, by the way, they're by the pool and feature minifridges. The staff is great about hosting events and food trucks that keep the community involved. The complex is extremely safe (again, I used to live in Atlanta, so this was extremely important to me) and I've never felt uneasy - each apartment even gets two locked doors, one for the porch and one for the main entrance! The apartments themselves are designed extremely well. I'm definitely no decorator, but every guest (including family and "in-laws") have given me compliments about how nice the apartment is. So far I've seen the smaller one-bedroom and I live in a larger two-bedroom, both have kitchens that flow into the living room and a fantastic amount of storage space. All of the appliances are new and electric (you'll be hard pressed to find gas in an apartment) and work perfectly despite all of the food-related trauma we put them through. We're never at a loss for electrical outlets and since completion of construction there have not been power or internet outages (Time Warner) in the area. I've fallen in love with RTP and have been recommending these apartments to anyone looking into the area. If you're thinking of checking them out yourself, don't be afraid to leave a message at the front office asking for what the monthly special is, as they seem to love running themed promotions. *An edit of things I forgot to add in the initial review: - There is a monthly pet rent addition of what I believe is $10 per pet. The complex is very pet friendly with many dog waste stations and a small dog park. I personally have two cats who love to sit on the well-sized windowsills - In my experience the majority of people at Artisan are professional adults, young adult couples, and families without young children - I use Verizon and reliably get 4G throughout the complex

If you're moving here, by God you better remember to give them a 60 day notice when you move out…read morebecause they absolutely will fuck you in the ass with the extra charges. My lease ended on 8/05 and I gave them notice on 6/24. So they extended my lease to 8/24 (2 extra weeks that I didn't ask for) and charged me the month-to-month rent price of $2000+ for the 19 additional days (mind you, I was already moved out before the 19 additional days even started) which costed me $1873 and they charged me an additional $360 for leaving a few drill holes in the walls. Assistant Manager Deborah Kelly is a narcissist and will play in your face. Had the nerve to laugh at me while I was explaining to her how this isn't right. Also don't expect the maintenance staff to handle your requests in a timely manner. Save your response, I don't care to hear your bs excuses. Do better by the residents that shovel money into your pockets.

"The Height of Urban Luxury" ???…read more Southpoint Village can only be referred to as a "luxury" apartment complex in the same sense that jumping out of a 10th floor window can be called a way to exit a building. As of this writing, it is Memorial Day Weekend and the pool, which is supposed to be open year-round, is empty and nowhere near ready for use. The only community grills are locked inside the fence alongside sun-bleached, grimy furniture that evokes a long-forgotten roadside motel. In keeping with that aesthetic, at least half a dozen abandoned cars are scattered throughout the parking lot. It is inconceivable that management hasn't noticed these cars. As my photos show, some lack license plates and have flat tires. While the units are spacious in terms of total square feet, the layouts are poorly designed. Massive dining areas cut heavily into the living rooms, and in most layouts, the kitchens are cramped. The fake wood floors are impossible to get clean, and the hot water tanks are too small if you happen to have long hair or simply enjoy a good shower. As for the appliances, they are beyond terrible--it's as if someone traveled back in time and raided a warehouse in the Soviet Union. The staff are personally very nice, but it does not substitute for their incompetence. Aside from failing to prepare the pool for summer or address the abandoned vehicles, their communication is abysmal. To announce a mandatory maintenance entry, management bypassed email and the community app entirely. Instead, they opted to post a single paper printout at one specific office entrance. Because of this, I was getting out of the shower when maintenance knocked a few times and immediately began unlocking my front door. In any other complex this wouldn't be an issue, but these doors cannot be deadbolted from the inside to prevent staff entry. There are a lot of apartments within a few miles of here. If you want luxury, or the guarantee of privacy, I suggest you look elsewhere.

We had scheduled a tour of this complex when we were in town looking to relocate to the Chapel…read moreHill/Durham area. When we arrived, there was nobody in the office, in the middle of the afternoon on a Friday. We finally met up with the leasing agent, who informed us there were no elevators on the property. My husband, who is a wheelchair user, was unable to even see the unit she had available and she then went on to tell us that some of the amenities were down a flight of stairs. Considering this property was built in 2006, this is literally illegal. It is fine to have some units only accessible by stairs, but the common areas MUST be accessible per the ADA. This was a very short tour and I will probably be reaching out to the management company as well. This is absolutely unacceptable in 2023. Besides that, there was nothing special about the community, and we were not even shown the pool area, or other amenities. It was all under renovation so hard to tell what was construction and what was just the state of the community. Fine if you want the bare minimum with a mall in your backyard, but if you want anything above that, look elsewhere. I cannot support a company that doesn't abide by the laws for equal access.

I moved to this community towards the end of November and have not been that satisfied as there…read moreseem to be negative things happening back to back. I would say there's no such things as a perfect community, but this community has alot of work to do. Issues Below: - First issue= onboarding was moving in, the 2 staff members that I was working with kind of left me in the dark, which I had to keep following up with the community (I should've taken this as a red flag) - There has been an increase in dog poop throughout the community (I've stepped in poop at least 3 different times in different areas) - The call box doesn't work and beeps often throughout the night - Repeatedly come across someone dog peeing in my building if that's in the elevator or/and the hallway carpet - The leasing office staff is slow at giving updates/being responsive, which isn't good - I've been dealing with a water leakage that seems to be forming into mold for over a month, I continue getting the run around/no movement still; I've also spoken to the Property Manager, Susana, about this matter and told her that I plan to go to corporate (she's even promised to give me a call last week as I've been to the office about 5 different times, and haven't received 1 call from her; today her + the male worker acted clueless which isn't good as they manage the property and the residents come first especially safe, especially coming from someone that has asthma and has dealt with growing mold in the past; I've been told by staff to put in another entry request + to continue stopping by which is very inconvenient - There are 2 doors in my building that always jam, + another door has a hard time closing when the temp. changes - Susana refused to give me her business card and didn't provide her full name on a sticky note she gave me when I asked for both # and email address of hers + of corporate (she made a comment, "They will just transfer me to her" in such a way as if you won't get far - I told the staff that I was not happy - I was told by some residents that the community rarely fixes things/this is just how it is here - Limited parking at night - The brick with the community symbol/name on it needs to get power-washed - I was told there would be a theater room available at the beginning of the year by a staff member, but still no movement - I've asked for the pool access code and still haven't recieved anything - There's been a rusty old back sitting outside of the community in front of a building with no movement that I emailed about (not a good look) - Thin walls - Marks on the walls - Carpet has been lifted up 2+ weeks and haven't been replaced - Amazon workers have a hard time getting into the packaging area; I've been told by a resident to get my Amazon packages sent to Whole Foods to pick up - Valet trash doesn't always come when they're supposed to: I've been told that they're moving on with a different company as it's been an issue here, but I've seen little change - I've seen some grill at least 3 different times from their porch which I think is a fire hazard as flames and smoke was going up (Attached are a few examples, if needed I can point out the different areas in the community) I'm sure there's more to talk about but I have not though about having to create a list. I will be contacting corporate this week through email and phone. I now have no interest with attending future events or letting staff interact with my dog moving forward.

The Aster is a very upscale complex with both apartments and townhomes to choose from. My wife and…read moreI have been here for three years and really love the place. It is a quiet complex and the neighborhood is walkable and near the greenway. Staff host parties for the residents periodically and these are fun to attend and help build the friendly community that is already present at The Aster. Regarding amenities, there is both a conventional pool and a lap pool, which is very nice. The exercise room is incredibly well-appointed with various pieces of equipment to choose from. All of the equipment is top-notch and is kept in good repair. They offer garages for rent or reserved parking spaces if you're interested. The apartment buildings also have electronic keys to provide additional security for residents. Overall, it's a fantastic complex and if you're looking for a safe, quiet, friendly place to live, I highly recommend it.

I lived at the Ashborough for 4 years (2016-2020), and I would highly recommend it. The apartments…read moreare updated, spacious, and clean, and the staff are incredibly friendly and willing to help out. Milton and Veronica are extremely personable and willing to listen to any issues you run into, and if they can't help personally, they always know exactly where to direct you. During my time, I always received timely responses to any maintenance issues (I rarely had any - a fridge broke once, garbage disposal clogged, etc). The gym is a great bonus - it could use a bit of an update, but its nearly a fully-stocked exercise room (all it needs are some barbells and it'd be a full work-out space). I lived close to the pool which was an added bonus, as there is a real sense of community when the weather gets warm. This place was a perfect location for my commute. For two years I worked in Cary, 1 year I worked in Durham, and 1 in Raleigh. My commute was never longer than 30 minutes, and for Downtown Raleigh in particular, it only took me 10 minutes. I've seen some posts about cockroaches being an issue, but I can honestly say I've not had that problem. Management sprays every month, and as long as you keep good hygiene habits, you shouldn't have an issue. Overall, this complex was a great stepping point for me as I moved to ward my goals of home ownership, and I'll definitely miss the convenience and sense of community (prices aren't bad either!).

I've been here for over a year now and it's a great, well maintained place. The apartments are…read moreaffordable and decently sized, our unit has a very large balcony as well! Good storage, laundry, dishwasher all in the unit. Pool, gym and office you can use, along with food truck and holiday events they are kind to hold for the community. They are VERY good for keeping things maintained and cleaned, and any pest control. Our air conditioner died and they sent someone within a few hours of reporting (they use a nifty online system to report any issues, pay rent etc) and it was fixed immediately. It is super loud outside most times because they're always busy cleaning or fixing something. I swear if there isn't a leafblower going there's something else, before winter they were sanding down bits of sidewalk you could trip on. But, while intrusive at times, I'd rather them be on top of things and be noisy than not, and I don't think most people would notice as much as I do since I'm here all the time. Parcels and retrieving them can be a bit of a pain unfortunately. They do not get delivered to your door, but are held in a room at the front office. They have to sort it all and they actually photograph and text/email that you have a parcel. While I appreciate it, I'd be much happier having my mail just come to the door instead of getting it much later while waiting for this. Especially during busy holiday times where they are clearly overwhelmed with the mass amount of mail. I have had a few parcels "misplaced" which they did eventually find thankfully. All in all a great place, I've lived in more apartments than I'd like to and this is by far the best and well managed.

My grandmother and I have been residents of Town Station Apartments since 2018, and to say that all…read moreof the staff there are exceptional would be an understatement. From the moment we moved in, Susan greeted us with a warm smile, and offered genuine hospitality and helped match us with the perfect apartment to best suit our needs. She has been the longest working member on staff at Town Station and her dedication and level of commitment to taking care of residents is remarkable. She is truly a gem of a person and a joy to all residents. The entire team consisting of Tracy, Susan, Lisa, Pete, Manuel and Orlando are not only efficient and friendly, but also incredibly knowledgeable about every aspect of what it means to run an apartment complex. We especially want to extend a huge shoutout to the maintenance staff at Town Station! Throughout our time here, the maintenance staff continuously demonstrates a remarkable level of professionalism and promptness. Whether it's a minor request or a maintenance issue, they respond quickly and effectively, ensuring that our living space remains comfortable and inviting. Their friendly demeanor continues to make it easy to connect, which adds a personal touch to our experience each time. In addition to being highly skilled, the staff at Town Station Apartments truly embodies a sense of community. They often organize social events for residents, fostering a welcoming atmosphere where neighbors could come together and connect. We feel like we're not just residents but actually a part of a thriving community, all thanks to the effort the staff put into creating a positive environment. Since Tracy's arrival at Town Station a few years ago, there has been a continuous positive improvement with the upkeep of the vicinity and an abundance of social activities for residents to take part in. Town Stations not only offers great amenities, but even more importantly a safe and convenient location, and our neighbors are a pleasure to reside next to. Here at Town Station, you can truly see all of the love and care that each and every staff member pours into the apartment complex. Their willingness to go above and beyond to ensure our comfort was evident in every interaction. Overall, we couldn't ask for a better team to enhance our time here thus far; we can truly say that they are one of the main reasons we have continued to renew each and every year. Their dedication to exceptional service truly sets Town Station Apartments apart and makes an apartment complex feel more like a home each and every day.

I absolulty love living here at Town Station Lofts. Been here for 3 years and dont plan on moving…read moreanytime soon. The staff is wonderful , very helpful and informative on everything. The Maintance stafff is wonderful! I have no complaints about Town Station Lofts. Susan is Awsome!! Love her!!