I had a bad experience my last filling. There was projectile vomiting and numbness all day. Had 2…read morefillings and a rebuilt tooth and went well..

Very friendly staff and they make you feel comfortable. Dr Ballard does excellent work.read more

Don't judge a book by its' cover! When someone recommended me Affordable Dentures for my implants,…read moreI was very skeptical at first. First because I didn't know that they are actually "Affordable Dentures and Implants", and honestly I couldn't be happier with the results. Came in for my first consultation, and had an appointment for 10:30am. I arrived at 10:30 exactly, was greeted by front desk staff, and taken care right away. Not even 15 minutes later I was already called in, and met Dr Cauley, who did the initial exams and explained me what the process would be for the day, step by step. Once done with images, Dr Cauley gave me my options, and explained what was the cost related with each one of those options. Decided to go with the implants, as I had waited a long time for that, and finally fell comfortable with a doctor. The whole process was divided in three different surgeries, and during all my visits, I had a great experience with no complaints or complications. Pros: excellent dental services at a very reasonable cost. Clean environment, modern equipment, and friendly staff. Cons: none.

If I could give less than 1 star I would. My experience with Affordable was terrible. I went in for…read morea consultation and everything was great. I paid 12K in advance and waited for the molds to be completed. I called several times to check status so I could schedule surgery. No return call. Finally talked to someone 3 weeks later and scheduled surgery. 8:30am the day of surgery I received a call from Sherwin, the office manager telling me there was a problem with my insurance. From the day I paid to the day of surgery was 6 weeks. This was the FIRST time we spoke since he took my payment. No pre surgery call to discuss my concerns or to explain the procedure. I got a text asking where I wanted pain meds sent. Once I called the insurance company, I called back several times (25) to make additional payment so I could still have surgery that day. I was left on hold for 68 minutes; no return call was ever received. I finally spoke to the front desk and was informed another 11K was required up front to have the surgery. This came directly from Dr Neil. No offer for financing or payments even though I paid 12,000 in advance. Needless to say, I did not have surgery, and I am so thankful. If this is how Sherwin and Dr Neil run the office, I am terrified how my surgery would have gone. I did not feel like they cared about me as a person let alone a patient. Everything happens for a reason. Watch for red flags and act on them

I just started going here after many years of avoiding the dentist. I went in with anxiety, afraid…read moreof being judged. The staff was friendly and welcoming. I worked with the dentist on a plan to get my whole mouth healthy. I feel comfortable going here and confident that they will do a great job on my smile.

so thankful for them. I had a very small chip in my tooth. My current dentist said they couldn't…read morefix it and there was nothing I could do for it. I googled cosmetic dentist and this popped up. So happy I found this place, they gave me my smile back!!

From the second I walked in the door, I was greeted with happy smiles to calm my nerves, I mean who…read morewants to be at the dentist. Not that decor matters but that office waiting room is right out of Architectural Digest, stellar. I knew likely a root canal was likely going to happen and sure enough, it happened. Dr. Kotz and Gracie were phenomenal, in every aspect. Let me tell you about the window in that office, it was another calming factor to focus on clouds and trees. Checking out was a breeze and met with another happy smiling face. They are sure to give you estimates in advance, so no scary surprises. If you want a window and satisfying experience, choose this office. You will absolutely not regret it. And read the book in the waiting room that contains all the lovely and considerate "thank you" cards/notes, it will only validate why you are there and you breathe a great sigh of relief knowing you picked the right one. Thank you again to the entire office!

This office is the best. From start to finish with their office staff and their wonderful nurse,…read moreCaroline and Dr Kotz who took such good care of me yesterday. My anxiety level was through the roof and they we're very aware and very calming. Best experience for a root canal ever. Thank you, Tri-County endodontics. You guys are the best.

when my dentist retired I found Dr Smith. Dr Smith created two veneers for me and is so easy to…read moreget along with. very professional and friendly. im glad I found him and his entire team / practice.

From the owner: Smith Custom Dentistry, led by Brock Smith, DMD, is a comprehensive dental practice in Charleston,…read moreSC, specializing in general, cosmetic, and restorative dentistry. We offer personalized treatments, including dental crowns, dental implants, All-on-4 implants, routine cleanings, and more, to restore and maintain your smile's health and beauty. At Smith Custom Dentistry, our approach combines advanced techniques, quality materials, and customized care to deliver results that last. Dr. Smith is dedicated to understanding each patient's unique needs and only recommends treatments that align with their goals. Contact us today to learn more or schedule a consultation.

Dr. Rink was wonderful. He was understanding and really had empathy…read more He was very informative. I did not feel rushed, or uncomfortable. Even after I left he and his staff reached out to me with any questions I may have. I felt very comfortable, the office is lovely, tea and coffee available. I was very impressed with everything.

Wish I could give same review as I did years ago. But now, his exorbitant high prices has forced…read moreme to shop around and find another highly qualified dentist. Good luck to Dr. Rink and his new staff.

Great dentist!…read more Front desk staff is very friendly, doctors are knowledgeable and very polite. No complaints

Wonderful experience!…read more For someone who has always been fearful of the dentist, the staff there makes you feel very comfortable! The receptionist Jenn Smith is always a friendly face and if you looked up customer service I think there would be a picture of her in the dictionary!

Simply the Best , Dr. Ammon's and her team make you feel like family. Professional on all levels!read more

The entire team is educated, experienced, compassionate and very professional. I'm a retired…read moredental assistant with 45 years in the business and I'm so comfortable with this group that I am relaxed during my appointments. But of course they pamper me and spoil me. If you are looking for great dentistry this is the place! Cheryl Ford

I have been getting some extra work on my teeth recently so have been back to this office often…read more The care is top notch and they are always kind, professional, and efficient. Dr McPherson is wonderful!

Everyone I dealt with was incredibly nice, and I appreciated the thorough cleaning and exam, as…read morewell as the detailed explanations of any issues they spotted. However, I have some serious concerns about this practice otherwise. In addition to experiencing multiple botched procedures (a filling that resulted in permanent sensitivity, a veneer replacement that was prepped for the wrong tooth the first time around, followed by a finished product I only later realized was a replica of...the wrong tooth, and a questionable experience with a bite guard fitting)--my greatest concern is that I believe the practice positioned elective and/or wholly unnecessary procedures as critical to my health as a means to make money. In fact, I am deeply suspicious that they may have drilled one or more of my healthy teeth --which is a disturbing thought under any circumstance, and even more so given one of the fillings resulted in permanent sensitivity on a tooth with no issues before the procedure was done. What on earth would lead me to believe this? For starters, there was a pretty startling difference between the exam I had with my previous dentist--who gave me a glowing review of my teeth--and my first exam with Peninsula, where I was stunned to learn I had developed FIVE cavities in the roughly 12-18 months between the two appointments, which was more than all the cavities I had in the prior 30-odd years combined. That said, I knew I was overdue for a dental appointment, and I had been less compliant with daily flossing after having recently had a child, so despite my surprise, I didn't think too long about it. After the poor report and an impassioned pitch from the hygienist about my need for orthodontics if I hoped to maintain my dental health and facial structure (all news to me), I was sent home with a prescription toothpaste and a follow-up appt for fillings and a bite guard fitting, which went more or less as expected. At the three-month follow-up, imagine my surprise when, after using my prescription toothpaste and loyally brushing and flossing, I was told I had a new cavity since the last appt, and that there were several other spots they were watching closely. Again, I was scheduled for another three months out for a filling and cleaning, and in between, I also saw them for a less-than-ideal veneer replacement. When I was told YET again that I had a new cavity at that next appointment, I expressed my utter shock and dismay about my deteriorating dental health, despite following cleaning guidance to a tee, and never having had any such issues before. The hygienist suggested maybe the bacteria or amount of saliva in my mouth changed on account of the medication I was taking, or due to hormone fluctuations, and the dentist attributed it to the deep grooves of my teeth--which didn't exactly put my mind at ease, despite sounding feasible enough. At the time, I had an appointment scheduled for the braces they strongly encouraged me to get. But after the botched veneer, the sensitive filling, and the seemingly inexplicable spate of cavities that continued to develop between each appt, I felt increasingly uncomfortable with and suspicious about the entire situation, and I never returned. It took me a really, really, really long time to make an appt with a new dentist after my experience with Peninsula, and I was nervous about what he would find given how overdue I was for an exam, and how awful my reports had been at Peninsula. I finally got back in the chair again today, and was relieved to receive another glowing report and lots of compliments about my teeth and the care I take of them. Interestingly, neither the hygienist or the dentist saw any indication of cavities or any "areas of decay" that Peninsula was monitoring, nor did either make any suggestion about my need for orthodontics, despite the practice offering the service. After a very thorough exam, cleaning, and fluoride treamtment--during which I received numerous compliments about my teeth--they stressed the importance of me wearing the bite guard I already own, and told me to come again in 6 months for a regular cleaning. I am happy to find a dentist I trust in the area. But I left feeling more dubious than ever about my experience with Peninsula, which I gave two stars on account of the friendly staff and nice office. Given I have no solid proof of malfeasance, I will leave a sliver of room for the notion that I found Peninsula during a moment of rare and acute dental dysfunction, and the the massive amount of dental work they completed or recommended was on the up and up. But it strikes me as unlikely.

Can't say enough good things about the team here. I hadn't been to the dentist in a few years and…read moreneeded to get some work done but it was totally judgement free. Front desk is amazing, answered all my questions and explained my coverage vs out of pocket expenses. The office is clean and comfortable. The Team does fantastic work - as I had a cleaning, had to get a crown put in and got a night guard scan, they explained each procedure and made sure I was comfortable along the way.

Steer clear! If "0"…read morewas an option on the rating scale, Smile Generation's Dentists of West Ashley would receive a "0"! My husband and I were each treated rudely and aggressively by a member of the staff on 2 separate occasions. When I complained to the parent company, Smile Generation, I was ignored by 4 different representatives. In our opinion and personal experience, this company has no interest in or regard for its patients. Dentists of West Ashley is a relatively new office. My husband and I both received the introductory $59 cleaning and X-rays. The staff was pleasant and friendly. Its original dentist was wonderful and extremely knowledgeable. When I needed a crown after my filling fell out, he provided it skillfully. As a result, my husband scheduled his next cleaning. When we arrived, the office manager told him the cleaning technician was ill, and that she had called and texted my husband several times early that morning to inform him. He looked at his phone - there were no calls or texts from the practice or her. She argued with him. She asked that he reschedule. We have no car, and had taken the bus to the office, so we were expected to turn around and get back on the bus to go home. In addition, the weather was terrible that day. We weren't happy. Our original dentist had already been transferred out of the practice so the new dentist volunteered to provide the cleaning since we were already at the office. My husband was very unhappy with the cleaning, so unhappy that he scheduled a cleaning with a different practice soon after. We understand the new dentist who provided this inadequate cleaning has already been released. After the cleaning, the office manager told my husband he would be required to pay the full amount. He balked. Not only was he never informed that the tech was unavailable, he was stuck with a bad cleaning. In addition, she presented the charges as soon as he walked in, which included full X-rays - he already had them in the $59 special! She also expected him to pay for the dentist consult. She finally adjusted the charges, deducting the X-ray charges and the consult fee, and reducing the cleaning fee. Dealing with her was not pleasant - my husband uses harsher words! Days later, when he received an online survey about the service, he gave a bad review of the below-par cleaning, the office manager's attitude and the fact that he received no prior notice that the tech was unavailable and, therefore, had no opportunity to reschedule. Moving now to my own unfortunate interaction with the office manager . . . After my husband's awful experience, we decided not to use Dentists of West Ashley again. We ran into the cleaning technician who told us that the new dentist was already gone, replaced by yet another dentist who he felt was really well qualified. The office manager was still at the practice. I recently had a root canal and now need a crown. Crowns are expensive so I obtained quotes from several practices. My original crown at Dentists of West Ashley had cost less than the quotes I just received, so I called the cleaning tech for an office update. He said the office manager was still employed, and that she was the only person who could provide a quote. I called Dentists of West Ashley for a quote. I did not identify myself. I just wanted the price to compare. Big mistake. I asked the office manager for a quote. She put me on hold. When she came back, she informed me we needed to talk about 'the last experience'. She brought it up. She proceeded to justify her behavior on the day of my husband's cleaning. I was in the room during their conversations so I stopped her to remind her what actually happened that day. Our discussion became heated. She referred to the bad review. I told her I wanted to speak with the doctor for a quote. She said the doctor does not give quotes. She never gave me a quote, and finally threatened me by telling me our call had been recorded. I said, "GOOD!" I called the parent company, Smile Generation. I called 4 times and spoke to 4 different reps about the clash I had with the office manager. I asked for a callback from a supervisor each time. I received no response to any of my calls. The last rep told me the number I called was the billing department, so I asked her to file a complaint about the office manager. I also told her, if I did not receive a callback in 5 days, I would write a review. The 5 days have passed. No callback. And obviously no interest at all in speaking to me about an office manager who just cost them over $1,000, as well the future business of two former patients. Has this office manager been contacted by the parent company? Has management spoken to her about her behavior in attacking me over her past behavior? Not only does staff change often at Smile Generation/Dentists of West Ashley, but, in our experience, the company does not regard the patients it serves. Steer clear!