Seriously the nicest guy ever and did a great job! I will be calling him back for future tile jobs…read more Very quick to respond, happy to help. A++

Vito worked with my parents when they had a incorrect shower install. Inspections never caught it…read moreand they had an immediate leak. He tore everything out and fixed it all up for them and was the nicest person to work with. Beautiful work as well! Highly recommend.

I had a great showroom experience at this store and after a bit of a hiccup with the first…read moreinstallers, had a fantastic outcome with Erick when he installed the tile!! Erick's attention to detail and quality of work was fantastic. Had he started the project, I no doubt would have given this a 5 star rating. The only thing keeping me from a 5 star is that Erick wasn't here from the beginning to do his excellent work from day one.

All the staff is very helpful and their selection is very good. One piece of our stone was broken…read moreduring shipping and they replaced it in 2 days! I recommend them highly!

The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

Got soapstone countertops and a great installer from them who fabricated the soapstone kitchen…read moresink! And front desk lady kaylynn went above and beyond to source special quartz i was looking for since i only needed a small piece !

Looking for the worst experience purchasing tile? Pick Brekhus. I've built and remodeled several…read morehomes before and this was the worst experience, from beginning to end. At one point I even received an empty/blank invoice. The biggest failure- the sales rep, in trying to make a quick sale failed to disclose the extra tile wouldn't be available for return should I have extra. Yet, and curiously she did mention a restocking fee for the tile returns?!?! So when I tried to schedule a return of extra tiles, imagine my shock that they would not take the tiles...and the best part, they blamed me for the oversight. Ridiculous. If you need tile, I've got loads of it.

We had a handyman come in to upgrade our bathrooms for us and after one night the tile was moving…read moreand the grout cracked. We reached out to Mark for a quote and he came by and looked at the work and gave us good pricing. We were hesitant to go with another person we didn't know to do the work, but because of his reviews we booked him. I am so thankful we did! Him and his son Taylor removed the bad tile work and put in new tile with quality parts. The tile is absolutely gorgeous and is professionally laid. Mark and his son Taylor were very friendly, respectful of my house and clean. I would absolutely recommend Know How Tile.

I was looking for estimates for some tile work and trying to decide whether to do the project at…read moreall. I contacted half a dozen companies and told them my situation. Mark responded in a timely manner, asked me some questions to get a better sense of what I wanted, and gave me what I believe was an honest, fair estimate. (That wasn't the case with other companies that responded. I'm quite wary of the person who had no questions for me about the project and gave me a ridiculously low quote that I think would barely cover the cost of tile let alone labor and installation.) Still debating whether to do the project now or later, but Know How Tile is my #1 choice should I decide to go for it.

Roger was great to work with. The quality of work was outstanding…read more Great price. On time. Clean. I highly recommend using Davis Tile And Stone.

I was in a bad spot where a different company made a terrible mess of a remodel job in my shower. I…read moreposted the job here on Yelp to get someone to fix it. Roger reached out almost immediately and scheduled repairs. He did the estimate and Jeremy did the demo and retiling. They were able to come out the next day to do an estimate and then in two days they were finished the job. The tile job was perfect and matched my existing shower walls. Everything looks great and my wife and I couldn't be happier with the quality of the work. Both Roger and Jeremy were real professionals, incredibly responsive and understanding of the whole situation. I couldn't recommend them highly enough.

If you want any tile or grout work, you must hire the grout medic. They do 150% on their projects…read more We had them paint the pan of our 48 year-old shower and seal the tile in the shower. It looks brand new. We would never use anybody else.

Grout Medic technicians do a stellar job. I have had wall and floor file cleaned twice by them, and…read moreboth times the work made the shower areas look brand new. I would use them again in a heartbeat! The only downside, and it's a minor one, is that the office will drive you absolutely nuts with repetitious emails and voice messages.

WARNING: This company does not accept returns. We purchased stone that ended up being too heavy for…read moreour project and never even unloaded it from the truck they loaded it into. Despite the product being untouched, they refused to take it back. Be sure to understand their return policy before purchasing. I would recommend working with a company that stands behind its products and offers reasonable customer service when issues arise.

They absolutely do not care about customer service, we bought $2000 of stone matching it to their…read moredisplays, when we got it home it wasn't even close in color! Our contractor took pics and stopped working to show us how it did not come close to matching, when we asked to replace it with a closer match, Ginger the manager refused to exchange it! We weren't asking for a refund, just exchange and make it right.

Scott has completed several projects for us and as usual he does it with perfection. For our living…read moreroom project, he installed tile on our main floor making certain that the floor was correctly leveled. He also installed stacked stone on our wall. We brought him back for our basement remodel. Wow! It's gorgeous!

If Yelp would let me, I would give Scott with Tile Perfection 6 stars!! He does amazing high…read morequality work yet very reasonably priced. He installed ledge stone to our fireplace. We will most definitely be calling him for more tile or stone work. We highly recommend him.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.