As one of the other reviewers said, these guys use subcontractors of varying quality. They had to refinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance. read more

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with the work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic. read more

WE used Proworks Flooring to refinish our maple floors. Jennifer came to see them with Dan. They decided what needed to be done for the floors and about how long it would take. Dan, Amy and Pat came and did an awesome job. Not fast, fast doesn't work for refinishing floors. They were very thorough and explained each step. Dan and Amy finished it all up and actually cleaned much of the dust away. I love Dan and Amy, they work long and exact for us. Our floors are now beautiful and smooth. Jennifer always checked in with us and made sure that I liked the finish . read more

I contacted ProWorks to replace some trim and look at a small floor repair at our rental house, and they unfortunately no-showed on me. It was human error, but I ended up leaving work early, waiting at the house for 45 minutes, and they put me completely on the wrong date. It was a bummer because I was scheduled so incorrectly that they didn't even realize they missed my appointment until I called. I know things like this happen, but I was on a tight timeline while the house was vacant and was really depending on them to come through. I didn't end up rescheduling with them because I couldn't take the risk of a no-show again. read more

Proworks was fantastic. Jennifer is very organized and easy to work with. Anthony has over 30 years in the floor industry and will know right away what you will need to bring your floors back to the original look. Dan and Amy also have over 30 years experience and their experience shows In their work. They did bring back my floors to a new look. The price and workmanship exceeded expectations. I wouldn't go anywhere else. Rich D. read more

ProWorks Flooring - Flooring Near Me - Highlands Ranch, Colorado

Friendly, solid knowledge of repairs, I thought the invoice for the work - both times - to pay was fair, good communication.

ProWorks Flooring is truly Amazing!! We requested having our hardwood floor in the laundry room repaired because of water damage. They responded quickly treating us as an important customer (even though a small job!), replacing and refinishing the hardwood resulting in EXACT matching of grain and finish...all done quickly and with competitive pricing. AMAZING!!! J. Murdock read more

We love our new floors! Pro Works was great to work with. The whole team from start to finish was outstanding. Kudos to Jennifer, Anthony and Marco. They were helpful and very upfront when an issue arose. They stayed in constant communication and kept us informed throughout the process. Everyone was friendly and easy to work with. We would not hesitate to recommend them for any hardwood flooring needs. read more

No company is perfect, including this one, but I'm very happy with the finished product. The price was fair, the work started on time and they went above and beyond in doing exactly what they said they would do, which is hard to find these days. I definitely recommend Proworks for all your flooring needs. read more

High quality service. Super friendly and fair. Can't go wrong here. Interviewed plenty. These folks are the best.

These guys did a really great job at an excellent price. They refinished our old red oak floors. Anthony was great to work with. He was on site at the start and finish of the job and communicated what was going on. And the refinishing work looks great. I would highly recommend Anthony and ProWorks Flooring. read more

ProWorks Flooring - Flooring Near Me - Highlands Ranch, Colorado

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I am extremely happy with the floor installer Louis who did an excellent job with high quality of service and professional which the new LVP Flooring looks great .Thank you Jennifer and Anthony at Proworks. Bev read more

ProWorks Flooring - Kitchen area - Flooring Near Me - Highlands Ranch, Colorado

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These guys are the best of the best! They have worked on fixing deep scratches on my hardwood floors twice now and they come out flawless!! They are super easy to coordinate with, very responsive, quick and Price is right ....what more could you want?! Thanks guys! read more

I requested an estimate for replacing our carpet padding. Scheduled it a couple weeks in advance, morning of I'm told the guy got held up at a job. Okay fine it happens, they rescheduled for the next morning and he showed up. I was told I'd be emailed the estimate in a couple days. It took a couple weeks and they profusely apologized for how long it took due to a simple oversight. The job was able to be scheduled shortly after getting the estimate, which was fair. The work They did was phenomenal and it was done quickly as well. During the install we pointed out they forgot to do part of the install and it was done and fixed in 10min I would highly recommend them despite getting off on the wrong foot. They will do their best as long as you try to maintain contact with them. read more

I ended up going a different direction with my flooring choice, and Jennifer could not have been more understanding and gracious when I cancelled an order for screening and coating the existing floors. Wonderful customer service! Thank you! read more

This is an amazing company from start to finish. I would give them a 6 if I could. They are extremely careful and make sure the customer is happy with each step of the process. Anthony, Marco and his two assistants are stellar. Wouldn't use anyone else. read more

I'm a commercial development Director of Construction, so, pretty critical. The water gremlins damaged our oak floor on the main floor. Pro-Works refinished most of the Oak and replaced the Oak in the kitchen with tile. I can't speak highly enough about them. Jennifer and Anthony were great and always available. Great, friendly, timely staff. Excellent value for high quality work done quickly. Highly recommended. Mike McGee read more

They were amazing! Anthony, Jennifer, and the rest of the team were super professional and responsive, and handled everything from start to finish! read more

Very professional and great communication from start to finish about the schedule and the process. Pricing was comparable to other quotes I got, but I chose to hire ProWorks due to how professional and easy they are to work with. They did sub-floor repairs and new flooring in my living room, dining room, kitchen, and hallway. They got it done on schedule and for a slight extra cost, I was able to get their help in hauling away an appliance and moving my furniture and belongings after they were finished. My home now looks beautiful! read more

Very professional and good communication. Quality is lacking. It looks good from a distance. One thing I didn't realize going into my hardwood flooring project is that they use subcontractors, meaning you can get this job done for a lower price for the exact same product if you shop around enough. It also means the people quoting you aren't the people doing the work. I went with ProWorks because I liked their communication while quoting the project and their price was competitive. When the actual doers of the work arrived, the language barrier entered the equation. A lot of debris ended up on the floor when our floors were sealed and you can see and feel it. I think this could've been avoided or minimized if they had told us to close up the house for that final cleaning and finishing step. But we had all the doors and windows open and it was windy and probably made it difficult to keep it clean. They never said a thing about closing up the house and we have zero experience doing hardwoods so it never occurred to us. Also, we had existing hardwoods that were refinished and feathered into the new floors. The refinishing quality is not the best, see photo of gaps left in the old flooring. I might use them again for a flip if they're the low price, but I wouldn't use them for my own home again. read more

ProWorks Flooring - Refinished hardwood flooring - Flooring Near Me - Highlands Ranch, Colorado

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ProWorks refinished wood flooring as part of a water damage restoration. They were prompt, professional and had effective communication. The price was competitive and the staff competent. Recommended. read more

They did an amazing job to replace our floors. The work was done timely and professionally. The price was fair and the communication with Jennifer was seamless. Jennifer was super responsive and communicative. Can't be happier with the end product! read more

Approx 1,000 sq ft. Removed tile and carpet, installed finish in place walnut wood floors, finished, replaced baseboards. The project went very well. They put hardwood on our ENTIRE main floor. There were less expensive estimates but it was certainly worth the money. The installation went smoothly and with few issues that were all taken care of quickly and with no complaints from Proworks. They had to make a few touch-up trips which wasn't a problem at all. Bonus - they take credit cards (that's a lot of miles). The floors look beautiful and they took care of the job from beginning to end - moving out furniture, demo, install, finish, baseboards and clean up. Highly recommend them. If you have a dog, be advised - you have to get soft claws. read more

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We moved into a new home and wanted our dinning room floor (which was carpet) to be hardwood so the kitchen hardwood floor flowed right into the dinning room. Anthony and Mark came out and let us know it might look a little off to have an older kitchen floor with a new dinning room floor but gave me prices on both options - just the dinning room or refinishing the kitchen floor at the same time as the dinning room. No pressure just gave me the options. I'm glad we chose to refinish the kitchen floor at the same time because now everything looks perfect. Those guys work hard and are very fast! Jennifer who runs the office was very responsive to all my questions and texts before and during the process. The final cost came in right on point with the estimate and most importantly, the end result is great. I would not hesitate to use ProWorks again. read more

Working with Jennifer, Anthony, and Jose was a true pleasure! The entire team was extremely responsive and did an outstanding job on our floors. Not only did they finish the floors exactly how we wanted to them, they did the job in 5 days. If you need your floors done, this is the company to choose! 10/10 stars all around! read more

ProWorks Flooring - Before and after - Flooring Near Me - Highlands Ranch, Colorado

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Our floors look amazing, we are so happy with the end result. Jennifer, Matt and Anthony are incredible to work with as well. I couldn't be any more pleased with the process, service and end result. THANK YOU for turning our horrible blonde floors into beautiful new hardwoods!!!! read more

We are so pleased with our new hickory hardwood flooring. We replaced all of the carpet on our main floor with this hardwood. A fairly large job that covered 1200 SF. From our initial visit with Matt, we felt very comfortable choosing ProWorks. Matt took the time to help us understand our options which was so helpful. He recommended 3 places to shop for the flooring, so that narrowed it down for us. Jennifer was so nice to work with in scheduling and coordinating our project. ProWorks also works with a moving company to move all our furniture to the garage and move it back in at the end of the job. The install team was excellent. Many thanks to Anthony and his team of excellent installers. Highly recommend ProWorks! read more

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ProWorks Flooring stepped in after another business walked out after the first day on the job. I can't say enough about the quality of their work and professionalism. They were reliable and treated my home with complete respect. I recommend Anthony and crew for any of your flooring projects. read more

We have used ProWorks Flooring twice. One for a full hardwood floor install five years ago and again recently for a refinish. They are responsive, helpful, and professional. Jennifer is great at setting expectations and managing the process at a high level. Anthony, their project manager, is on top of things from the start through the finish. Cannot say enough positive things. If you need someone to do your floors these folks are it. 10/10! - Mike C read more

We just booked these guys and are so pleased by the experience. They did our neighbors house recently so we know their work is excellent but they went to great lengths to help us find and source the exact flooring we sought. Kudos also to John at Lumber Liquidators in Littleton who was amazing on this and got us a great deal. read more

We found the ProWorks Flooring service team to be very professional and efficient. Price was very competitive. I would highly recommend them for sanding, staining and any other need you may have on your hardwood floors. read more

They did a great job installing our new hardwood floor. They took care of everything: moving and replacing the furniture, removing all the carpeting, and installing a beautiful floor. Randy and his crew were very thorough and professional. Jennifer in the office answered all of our questions and concerns. The movers were also very good and quick. We would use them again. read more

Had them install hardwoods several years ago in the home we had just purchased. Initially we had some issues with how the floor looked. They agreed and re did the floor. Since then, it looks great. 4 out of 5 stars. read more

We had pro works install our floors we ordered from lumber liquidators. As far as quality of install goes they are top notch. We have a curved staircase so they had to hand bend thin strips of walnut to male it look right and the end product is great. There are a few spots where the floor is not totally level but this is most likely due to the subfloor being uneven. Looking back I would have ordered raw wood from ProWorks and had them install and finish for a more polished look. Customer service was helpful throughout and their price was competitive. I have referred friends who need work done as well. read more

Came for bid on time. Good communication. Started on time, finished early. Did a few extras at no extra cost. Owner came back to inspect. Excellent job. Recommended. read more

We used Proworks to refinish our main floor and put new flooring in the bottom and upper floors of our house. They did a fantastic job for us. This was a big space and they knocked it out right on schedule. They also worked with our hvac technician on moving our registers so they could be flush and not on the wall. The floors look beautiful and they were very easy to work with. I highly recommend Proworks! read more

This company is excellent! Good communication and quick, efficient, and skilled workers. My new floors are simply amazing and they finished them sooner than expected. Competitive pricing makes this a no brainer. Hire proworks for your next wood floor project! read more

Installed wood flooring in several rooms and stairs. Worked it into wood flooring already there. Installed tile in bathroom. All was done on time and I was kept updated. The results are beautiful. Price was inline with other estimates I got. Would hire them again. read more

We had carpeting in our family room and soft pine hardwoods throughout the rest of the first floor. They removed the carpeting weaved in matching hardwoods, sanded the entire old flooring and then refinished all the floors. Additionally, they put in new up to date baseboards. They did an absolute fabulous job matching the wood and the workmanship on all the work done was very good and good attention to details. All people we were in contact with are very friendly and listened to what was needed. The only room for improvement was we had some scheduling/coordination issues but all worked out well in the end. I've put in a fair amount of hardwoods and this was best experience so far. Highly recommend and would definitely use again on our next project. read more

ProWorks just installed hardwood on our stairs and they look beautiful. They did a fantastic job. We highly recommend them if you are going from carpeted stairs to hardwood. read more