The design assessment , product management was exceptional…read more Stacy Doan was accommodating and helpful in providing extraordinary products and services to my home project. The Wagner teamwork is outstanding. I will go forward with the Wagner Floors as Stacy performed to know and understand the process and design especially for my home. Thanks Wagner Floors. Dean and Tina in Lakewood. ​

I would not recommend this company…read more I chose them because the scope I discussed with the account manager included replacing my flooring and installing a new vanity I had already purchased. I verbally confirmed that scope with the account manager and paid an invoice that included a line item for that portion of the work. Despite that, the installer arrived without all of the necessary materials and informed me he was not comfortable installing the vanity. To be clear, I have no issue with the installer declining work he wasn't comfortable performing. What I do have an issue with is being told afterward that vanity installation was never included, despite it being discussed with the account manager and being a major reason I selected this company over other bids. The installer himself encouraged me to request a refund for that portion of the project, but the company only provided a partial refund ($180). As a result, I am left with an unfinished project, a sink currently being held up by a 2x4, and the need to hire a second contractor to complete the work. What should have been a straightforward bathroom update has turned into a major headache. By the time the project is finally finished, I will have spent significantly more than the original quote, despite choosing this company because I believed they would handle the full scope of work from start to finish.

As one of the other reviewers said, these guys use subcontractors of varying quality. They had to…read morerefinish the floor 3 times because the owner insisted on sending the same crew back each time (which makes sense if using a fixed-price sub - keeps their profit intact). I communicated my concerns professionally (and almost apologetically) with the owner as we went, but I'm not sure that any of them were addressed directly with the crew - rather they were just given basic instructions at the start of each day to fix the problems from the last go 'round. I'll give them credit for trying to make it right, and the floor looks a lot better than it did when they started, but it still wasn't 100% at the end and they didn't want to listen to any more complaints. A list of items specific issues that as far as I can tell were never communicated back to the crew: - The first thing the crew leader did was take a dump in my bathroom, without asking, and made this a daily ritual. - They didn't bother to cover anything up before sanding - no sheathing between rooms, no covers over the vents - so dust was everywhere in the house. At least I had the good sense to turn off the HVAC, but still had to change the air filters several times before they finished the job. - They sanded/buffed the carpet, trashing it where the carpet meets the hardwood. - Stain was applied in some places across grain / boards rather than same direction leading to stripes (1st attempt), and inconsistently leading to dark splotches (2nd attempt). - They used my ladder (from the garage) without asking. - They left gobs of topcoat around trim and puddling elsewhere. - They did not take the time to use filler properly after the second attempt - there are dark spots around nails, knots, and where sanding was rough. - Hand sanding was quite rough in several areas leading to dark stain, especially around trim, cabinets, toilet, etc. And they didn't thoroughly clean or screen before coating in several places, leading to dirt and debris in the finish. - Stain spatter was left on the wall from brush work and flinging wet towels. The sinks were a left an absolute mess. - There was no real cleanup to speak of and patches of grass are dead in the front yard where they cleaned stain off their tools and equipment. - The "suicide cord" they were using to connect to 240V was a fire and safety hazard. After attempting to share my last round of concerns (not asking for them to redo it again but rather just trying to share some of the issues for future improvement), Anthony told me to stop looking so closely and asked, "You gonna blast us on the internet?" indicating his level of concern. For a website that touts their high level of professionalism and reputation, the crew did not reflect it. If I wasn't a professional contractor myself, then this might have been a traumatic experience. And if I knew the crew and could have hired them directly, then I would have undoubtedly paid half as much... but then they might not have redone it 3 times (especially because I would have kicked them out after the second attempt). I never asked for a discount, and one was certainly never offered. I'm leaving 2 stars because on Yelp that means it "could've been better" but for the price I paid to go with the "pros" I regret not giving one of the other bidders a chance.

Update:  It's now been 2 months since my wood floors have been resurfaced, and I'm very happy with…read morethe work.  The crew brought out the natural wood grains, and they show beautifully.  Also the hardener is fantastic.

We hired Elevated Flooring Services to refinish our floors over spring break. They did an excellent…read morejob. The whole process was seamless and done in the timeframe Patrick told us. They not only refinished the floors but also fixed a few areas where we took out some railings and tied the new wood planks in seamlessly. Would definitely recommend them to anyone looking for hardwood floor work.

Our floors look beautiful. The experience was great: prompt reply and service, and really…read morecompetitive price wise.

We've had issues with our home's original hardwood floors since we moved in with splinters and…read morecracks. We finally decided to repair them and reached out to ASA- they gave us a no-nonsense quote for installing new floors and did so with a fast turnaround. We couldn't be happier with how they turned out and love the final product.

These floors didn't look this good when my house was built in 1931! They look just stunning. We…read morehad the floors refinished but also new wood laced in to cover the no-longer used HVAC floor vents and for the most part you can't tell. We had a problem, that was not the crew's fault, when our fridge ice maker line leaked after the application of the first finish coat. They were great and got it taken care of, re-sanding and refinishing the affected areas. The only issue was communication, especially early on. Be sure to coordinate with the managers so that the plans have been communicated to the crew before the work starts, and stay in touch with the managers. Once I engaged with them it was quite responsive , and most importantly the work is fantastic. We will be enjoying these floors for decades.

This is my second experience with Simply Floors and just like my first experience this one was…read moreflawless. Since I had purchased carpet from them before I knew exactly what I wanted when I walked in the door. Kimberly was incredibly helpful finding the same carpet that I had purchased before but in a different shade this time. It just happened that the rep for the carpet I wanted walked in the door just as I was looking at the sample. He quickly answered my questions and I was convinced I had the right carpet. Kimberly was great, she answered all my questions, measured the house, and sent me the estimate. I esigned the contract and payed the deposit online. Just as the first time, two amazing installers showed up promptly on the day that was scheduled for install and they spent the 2 days that were scheduled to do a fantastic install. I don't think I will ever need flooring again but if I do I will without question go directly to Simply Floors to take care of any flooring needs.

We purchased our home from the previous owners, who had these floors installed by Simply Floors…read moreabout five years ago. Unfortunately, they are already falling apart throughout the house. Whether it's due to poor installation, poor-quality materials, or both, the flooring has not held up as it should for such a significant investment. Given the amount the previous owners paid, this level of durability is extremely disappointing. We now have to replace the floors much sooner than anyone should reasonably expect. We will be using a company that stands behind its workmanship and products with a warranty and quality that extends well beyond five years. Based on the condition of these floors after only five years, I would not recommend Simply Floors. A few photos below but it's all over the main floor you can tell they were not installed properly as they are all popping up. And yes I know the warranty was not transferable I just wanted to post so others know the quality to expect before making such a large investment!

I'm so glad to have found these guys! Their prices were reasonable, they communicated well, and…read morethey showed up when I needed them to so I could time their work with my kids spring break! The floors look spectacular! Thank you! Thank you!

Grinding our concrete floor and applying a coating was a difficult, nasty job. But, these folks…read moredid it and the results were tremendous. We would definitely use them again.

This was my first time going inside the Floor and Decor in Highlands Ranch and I will definitely be…read morecoming back. I was there to make a big order as I'm remodeling my master bath and Zac Wells was so helpful and knowledgeable he made the whole experience a breeze. I was feeling a bit overwhelmed but helped me figure out what I needed, he was very courteous and professional! I highly recommend this place!

Love Floor and Decor, specifically the county line road location in Highlands Ranch. We've bought…read moretile there over the years for multiple projects and have always been pleased with the selection, pricing and customer service. Most recently this month, Tony helped us pick out trim pieces and grout to go with the tile we selected for our new kitchen backsplash.

I'd like to make a very enthusiastic recommendation for Darkstar Hardwoods! Russ and team just…read morefinished our hardwood installation and refinishing project, completely changing the look of the main level of our early 90's home (think orange floors). The kitchen was refinished and hardwood was extended into all adjacent areas, with perfect lacing-in so it all looks seamless. Russ was extremely easy to work with and communicated well along the way. He also made great recommendations for things we hadn't considered. The team was always punctual, all areas were cleaned at the end of the day, and pricing was extremely reasonable. The results are amazing and are of the highest quality. The team takes pride in their work and it shows. Darkstar Hardwoods sets the bar very high for flooring projects!

Darkstar did an incredible job refinishing our hardwood floors. Finish is beautiful! Russel is…read morefriendly, professional and responsive. Plus, he provided us with recommendations on long-term care, etc. expertise that helped us not damage the floors after completion. Highly recommend!

It started out good with the estimate, then went downhill from there. Don't ask them for details,…read morethey don't like it. Simple things like: how long will the one room job take, what time does the crew start and finish, can you please put down a protective cover on the newly installed floors that are in the rest of the house). Also, none hardwood floors in the rest of the house are glued down, why are you gluing them (we installed the same hardwood in another room, so we know how to install, just want to know what and why they are suggesting glue and how they proceed). I indicated I was ready to hire. They tell me they are available one week then come back and say a different week. Then we I ask about it, they tell me they are having scheduling issues and are not available at all. Wow, don't waste my time and I won't waste yours. Jenee

I have just finished getting estimates from flooring professionals to have my kitchen floor…read morerefinished. I can't say enough good things about this team. Kelsey and Jason provided excellent customer service, very fast turnaround's on estimates and were Able to educate me about the process. I would highly recommend reaching out to this team if you were in need of such a service.

We had a handyman come in to upgrade our bathrooms for us and after one night the tile was moving…read moreand the grout cracked. We reached out to Mark for a quote and he came by and looked at the work and gave us good pricing. We were hesitant to go with another person we didn't know to do the work, but because of his reviews we booked him. I am so thankful we did! Him and his son Taylor removed the bad tile work and put in new tile with quality parts. The tile is absolutely gorgeous and is professionally laid. Mark and his son Taylor were very friendly, respectful of my house and clean. I would absolutely recommend Know How Tile.

I was looking for estimates for some tile work and trying to decide whether to do the project at…read moreall. I contacted half a dozen companies and told them my situation. Mark responded in a timely manner, asked me some questions to get a better sense of what I wanted, and gave me what I believe was an honest, fair estimate. (That wasn't the case with other companies that responded. I'm quite wary of the person who had no questions for me about the project and gave me a ridiculously low quote that I think would barely cover the cost of tile let alone labor and installation.) Still debating whether to do the project now or later, but Know How Tile is my #1 choice should I decide to go for it.