Great service Highly recommend…read more Knowledgeable Clean and friendly Definitely will be back

If I didn't live so far away (40+ miles) I'd make this THE go to place for my 2019 Honda CRV. I was…read moreon the tollway, going with the flow of traffic at about 70mph, when I suddenly heard an awful, terrifying, loud metal screeching sound coming from my car. When I was able to exit the tollway & pull over to a safe side street, I looked at the under carriage & found that the metal skid plate that covers & protects the underside of the engine, had come loose & was dragging & scraping the pavement. Knowing that issue creates dangerous sparks & other problems I decided to call AAA. Lucky for me, the tow truck driver suggested Charlie Car Care, and took me & my SUV there. The staff took my car immediately, reattached the skid plate with new bolts, and had me out of there in under an hour! Their price was very reasonable! I expected to pay 3-4x more, so was super pleased when they told me the price. The waiting area is nice & comfortable too. In addition to all that, the staff is super friendly. Madeline and Moises are excellent at customer service. Just like the other reviewers say...they are really professional & very friendly. All the staff members deserve 5 stars! If I lived 40 miles closer, I would definitely go back again. I HIGHLY recommend this business anyone that needs help with their vehicles.

I find Fernando to be honest. He is not afraid to show and explain the issue. Compared to going to…read moreMidas for the same repairs I have saved over 3000 dollars. He seems knowledgeable. The only reason I did not give him a 5 is because I am still a new customer and time will determine the true value.

Absolute crooks!!! Do NOT trust this company. Extremely rude manager who lies to your face and is…read moreextremely arrogant!!! Charged me over 9k aed for a full service, returned car with scratches and permanent scuff marks on paint work then had the arrogance to say it wasn't them!!! Failed to provide a receipt for new tyres and refused to do so! Didn't even have the decency to clean the vehicle! DO NOT trust this company. They should be shut down!!! ALSO NOTE that any response from the workshop will just be false!!!

Dominic and John are great to deal with. Alwsys kept me in the loop on what they found wrong with…read moremy F150. More than fair pricing. Would recommend them. Jay A.

Still have not received an apology from Dominick for the way he had treated my mother and myself…read morefor mistakes he made. We still haven't received an apology for calling us names. I haven't received an apology for his negligence to hear either of us out and completely talking over us. There was no apology for antagonizing me into a screaming match due to the excessive talking over. I would be more than happy to update my reviews if he takes accountability for his mistakes and refunds my elderly mother on the money he forced her to pay for a tow that we had not asked for. He lied to 4 about this situation. His behavior was completely unacceptable and unwarranted. I highly recommend to not do business with him unless you want to be verbally abused. Again, if there is a proper apology I will update my review. Until then he will continue to get 1 star reviews from me until he recognizes his wrong doing.

We trusted Rich at Ace Transmission and he completely cheated us. We were on the fence regarding…read morewhether we should put a new transmission in my 2012 car or cut our losses and invest the $7k in a new car. Rich said that the car seemed to be in good shape and if we weren't having any other issues, his recommendation was to fix it. After we pick up the car, he tells us that the muffler has some holes in it but thinks maybe they can be welded. Upon taking the car to a muffler shop, we're shocked to learn that the crossmember (underneath the car) is completely rusted with several holes. The new shop cannot believe that a reputable transmission shop put a new transmission into this car, as it's unsafe to drive and the engine can fall out at anytime. I reached out to Rich last week via text to allow him the opportunity to respond before posting this review. When I picked up my vehicle at the end of October, I was happy and ready to write a 5 star review. I had no idea we had been swindled.

I got a quote $2500 for a used trans from Nick, who claims to be the manager at Ace Transmission…read more Once I brought my car to the shop the price was raised to around $3700 because apartently Nick just discovered that it was a dual clutch trans, but how did he not know that after doing the research he said he did before originally quoting me the $2500? He didnt get back to me until the next day with the quote! I had 2500 but not 3700, so my car was there for 1 week while I tried to come up with additional funds. I made them fully aware of this over the week and Nick said it was fine. I couldnt come up with the money so I showed up and pulled my car out of there after said week. The crew members there started pushing my car out of the shop and I noticed that they all ignored me when I told them to start the car and put it in reverse since my car drove in reverse just fine despite the trans issues. I didn't think much of it then but after the car was towed back to my residence I noticed right away it didn't start and that the battery was dead. My battery was just fine before I brought it into the shop as I have just purchased a brand new battery in May. I had to wait til the next day to call about this they had just closed. I called the next morning and asked why my battery was dead and Nick told me it was because I left the car at his shop for a week and they left it "on the rack", which apparently kills batteries. We go back and forth, him blaming me for the battery being dead because I left my car at his shop for a week which apparently needed to be on a battery killing rack the entire time. Very confusing. I ask for Nick's boss and he tells me there isn't one. Eventually he hands the phone over to another guy who I met the day prior, and refuses to give me his name. He tells me he wants proof that the battery was bought in May and I told him that he isn't getting proof and I want my car back the way it came into their shop. I told him that Nick already admitted to me that they killed my battery and the guy im talking to DENIES THAT NICK SAID IT! I ask him for his name again and he tells me that I don't need to know his name. I tell him i want to speak to the owner. At this point he puts the phone down, him, Nick and the other guy out in the shop that i met the day prior converse. I hear nothing but insults, how its my fault and that I have too much time on my hands to pursue this, the guy out in the shop referring to me as "that asshole" and eventually Nick, admitting that he heard me tell him to start the car and put it in reverse as they were pushing it out of the shop, saying "that's kinda how he got me" so it's easy to guess that they were completely aware that they killed my battery and tried to hide it by not starting the car in front of me and just ignorning my request. They hung up on me afterwards. This was by far the worst experience I've ever had with a mechanic. In still trying to find out who owns Ace Transmission so they can hear about this.

Super amazing people. Came early and stayed late to help us out after dealing with some real jerks…read moreat a different towing business in Schaumburg.

We appreciate the quick service when the car didn't start. Turns out it was a switch that wasn't…read moreturned off. The shop didn't find it initially either. That isn't the issue though. One of the guys working there, after he finally found the issue, said to my spouse "it's nothing we did, it's the nut behind the wheel" Seriously? That's how you treat customers? Remember, it's not just fixing a car that is professional, it's also how you talk to and treat your customers.

The employees at Precision Motorworks exude professionalism and honesty which is so refreshing at…read morean auto repair shop. I had a 5 star experience from start to finish. Heat went out in my car. I was presented with a complete diagnostic analysis and given options. When I had to leave my car overnight, they even offered to drive me home. I will only use Precision Motorworks for car issues in the future! Highly recommend.

From the owner: Import vehicle maintenance and service. Providing quality parts, certified technicians, and an…read moreunwavering commitment to the highest levels of care to our customers.

I dropped off my truck and he told me couple days and I called the following week the same till I…read moregot someone else to do my transmission

i recently had my 2004 crown vic tranmission go bad on me i took it to several transmission places…read moreand i got a lot of bad information . i couldnt get a honest answer .i was recommended tbt tranmission couldnt be happier , they took the car in had it back to me in a couple of days the car is running great price was right on point and cheaper than i was quoted at other shops . tom was very responsive to my phone calls and i would highly recommend them .

They have rebuilt two of my vehicles transmissions. Nice people to deal with and Gabe a fair price.read more

Love Tom great guy and great place of service at a reasonable price. Have never had a problem with…read moremultiple vehicles taken there. Always upfront about everything and gets the job done.

If I could give this business more than 5 stars I would. I fully expected and was prepared for a…read more$1K or more bill for my E-150. I drove out with under $200.00. They have earned my future business. I am a small business owner and fully support McLean auto Repair. They are truly no pressure, honest and fair priced. I highly recommend them! Thank you McLean Auto Repair.

A few months ago I took my 2002 Honda Civic into McLean Auto Repair to have a really bad oil leak…read morediagnosed. It took awhile for them to adequately clean the engine in order to make a determination, but they did what no other shop had been able to do; they found the real source of the leak and documented everything with photos! A complete analysis of the car was done which demonstrated that the car was really not worth fixing given the age and miles. I was very impressed such that I will be taking my other car(s) to McLean Auto Repair in the future. Highly recommended.

Rob is the best. He has been taking care of my cars for the last 10 years. He is reliable, honest…read moreand extremely knowledgeable. I recommend A to Z to everyone . A huge thumbs up!!!

We are very happy with this company. We dropped my car in for the air conditioner to be repaired…read more Robert was wonderful. He explained everything thoroughly. The price was reasonable. The service was wonderful. When we picked up the car, Joy was very friendly and knowledgeable. We definitely recommend bringing your car here for service.