2 weeks of pain and now I know why.... Dr. Waite is a hack. I had Dr. Waite pull two wisdom teeth 2 weeks ago. For the past 2 weeks I have been in pain with signs of infection. Being that his office told me that it would take 2-3 weeks to heal I wasn't too concerned. Eventually my wife convinced me that I needed to go to our local dentist to get it looked over. The pain was getting worse instead of better. Long and behold, my dentist found the problem. The surgeon left a massive piece of tooth behind and stitched right over it. As my bone and gums started to heal the old tooth was getting pushed out of the incision! read more

Elgin Oral And Maxillofacial Surgery - The tooth that was left behind that my dentist had to remove. - Oral Surgeons Near Me - Elgin, Illinois

Do not go there !!!!! Dr Odin front desk Karen was very arrogant just because I went there to set up an appointment . Very disrespectful about just answering some of My questions read more

My daughter had her wisdom teeth pulled by Dr. Waite today and the experience was horrible. He is cold and has no patient emapthy/care. I should have read the reviews. When I called and spoke to the office manager about an issue all she did was defend, again about them and no concern for the patient. read more

This place was awesome! I highly recommend it for any dental needs. I got my wisdom teeth removed here very recently and I was made aware the procedure wouldn't particularly be favorable and I may be in discomfort for a few days. My procedure was extremely easy and I was back on my feet two days after having my wisdom teeth taken out! Stage was all amazing and Dr. Waite was awesome and very helpful! I highly recommend this surgeon!! read more

total incompetence in front-/back-offices. they accepted a charge to my stolen credit card. obviously my name doesn't match the patient's name but they didn't care. total sh*tshow for staff. read more

THE BEST ORAL SURGEON. I got all four of my wisdom teeth pulled out. And no pain at all, second day i couldn't even believe i got my teeth pulled out. I do not have a high pain tolerance at all. He is great at his work!!! I was very fortunate to be referred to him! read more

I had surgery here the other day to remove all 4 wisdom teeth. I'm 23 and it was the first time in my life I've ever had to be put to sleep, so I was extremely anxious going into it. However, the nurses, staff, and Dr. Waite were all very professional and made me feel very comfortable. I was able to relax and they did a great job with the surgery. I just wanted to say thank you to all of them for how great of a job they did making me feel comfortable. I definitely recommend Dr. Waite and his staff at Elgin Oral and Maxillofacial Surgery. read more

Took my teenager here for wisdom teeth removal. Dr. Odin Waite and his entire staff did a great job. Process was flawless. Minimal pain for my teenager. Highly recommend this business for their services. read more

Unprofessional office staff. I called and confirmed that dr waite had my daughters xrays and when we got there after waiting 30 minutes they said they didn't have it and needed to have them taken. I called my dentist and had them send it for the second time. After a few days I called them to question the consultation fee and they called me back saying they were cancelling my daughters procedure because they couldn't take the chance of me offending the office staff. They don't like to be questioned about billing or information that they should have. My parents also had an issue and going to someone else for the work that needs to be done. read more

Not to sound cliche.....but...... Dr. Odin Waite is a phenomenal Doctor in every sense. First off, the setting is very professional and welcoming. All the staff is nice however some people are working hard so others may perceive that as rude but in all actuality, they're not. The the Doctors Assistant Asks you what you need and want as a Patient. The doctor comes in and makes sure He does an amazing job with whatever service your asking for!!! Extraction in my case. Fair prices and very good after care. And don't go off the bad yelp reviews because those were written before this doctor ever bought this place....therefore negated. I really really would recommend this doc for any procedure you need that is his forte! read more

I was calling various oral surgeons in the area since I had all 4 wisdom teeth that needed to be removed before I started school. This was the office that was recommended to me by my dentist and was the office with the earliest consultation date. The staff was overall very friendly and explained everything very well. The consultation and x-ray was to be paid that day and on day of surgery half of the total payment was required. We did have a little miscommunication as far as what insurance would cover and what it wouldn't. I was scheduled for surgery within about two weeks. Day of surgery went very smooth. I didn't need stitches so I was left with "black holes" and not advised to flush them out, which is a little confusing since food continues to get stuck in them? The doctor wasn't overly personable and necessarily wanting to get to know me but he was nice. Whoever I had in my room with me before surgery, one of the techs/nurses, was AMAZING! She talked me through everything and we chitchatted before the doctor came in and I felt much more comfortable. The doctor was the one who inserted my IV and he must've dug in my vein because I was left with a pretty big bruise. I know I'm a hard stick and people have trouble finding my veins but I could tell he was digging and even with the laughing gas it was a bit painful. I don't remember closing my eyes and just like that it was over, as painless and quick as could be! Overall I had a good experience and would recommend this office. read more

Not sure why this place has such terrible reviews-- I got my wisdom teeth pulled November of 2017 and the staff was fantastic. Did not have to wait a long time, they were so informative and great, and followed up right away about insurance. I would recommend this place to anyone! read more

We paid the out of pocket requested for the January procedure and were told the rest would be covered by insurance. Since it was the beginning of the year, we had no reason to think otherwise.The office billed our insurance incorrect billing for procedure that were not actually done on the day so that our insurance denied the claim. I had to figure out the problem by calling the insurance and then the office in February. The issue was not resolved until October though I was never notified by the office that the issue I thought was resolved in February was not resolved. The office took no responsibility for the error, told me they were doing me a favor accepting my insurance and filing it. When I asked to speak with the doctor, he refused but then did have the time to listen on speaker phone while his office manager read out of the file about what billing transpired. When I said most business account for mistakes, he said "I am a surgeon. I don't make mistakes!" His arrogance and his office's lack of competence took away our decision as to how we want to spend our insurance benefits and cost us $2500 out of pocket rather than $1000. They ONLY care about the money, not the patient! Interesting that his office manager said this is the ONLY case of insurance problems when Natalie S. had the same experience!! And Jennifer G's was even worse! read more

I have seen dr Bennett before at this practice before he retired. He was great. I go to get a tooth pulled today and the front desk lady; Mary was huffing and puffing and said hold on I'm in the middle of something. Not even a hi or anything to someone whose anxious. Then she says they don't have the X-ray or referral and better hope I can "guess" what tooth it is. I'm so upset and to call my dentist in the same building. He calms me down. I come back and another lady at front desk is with Mary. I tell her she was rude and upset me. The other lady looks in my file and finds the referral and notes in a second. Hands me a Kleenex and it super nice. The tooth pulling was fine and dentist and nurses were good. But this front office staff is rude. I won't go back. I hope they do something about the rude incompetent office staff read more

A new doctor bought the office and he's great. The staff is nice and they take insurance, finally.

Dr. Waite & his staff were so kind and knowledgeable. Would definitely recommend for any of your oral surgery needs.

TERRIBLE! Could not be any less interested in patients needs. No Personal concern for patients. Incompetent office staff that give incomplete information causing major problems. read more

Let me begin by saying that I would have given this office zero stars had that been an option. I am currently in a dental emergency. I have an impacted wisdom tooth that is causing me great amounts of pain and facial swelling. My family dentist referred me to this office because I am in need of an oral surgeon. I have already contacted my family dentist and highly recommended they discontinue referring patients to this office, unless of course they want their patients to be treated with complete disrespect, attitude, and overall rudeness. The experience began on Monday morning when I called to make the appointment. I told the receptionist on the phone that my family dentist referred me because I have an impacted wisdom tooth. The receptionist responded, dripping with attitude: "Well, we have to first see you ourselves and do x rays so are you calling to book an initial consultation?" I said, "well, yes I need an appointment." She responded by saying, "ok then the cost will be $195 for the consultation and x rays." Every time she spoke to me it was as if I was an idiot and I was being scolded. I should have known this was only a window into the future of the experience that was to follow. The appointment was made for Thursday afternoon. In the mean time, the swelling and the pain only worsened. I broke down and went to my family dentist to get the x rays out of the way and to get on antibiotics and pain meds. When I went in for my Thursday appointment, there was one woman ahead of me. Her appointment was at 1:15 and mine was 1:30. I overheard the woman talking about a wisdom tooth issue also. She was called in and within three minutes, she was storming out. Then I overheard the receptionists trash talking the woman behind the desk. They were laughing and making fun of a patient. I almost wanted to walk out right then but I have an emergency and didn't want to wait any longer. Then I heard the receptionist laugh and say, "oh geeze, she forgot to fill out the back part." I then realized she was talking about me and I was only a few feet from her. She called me over and told me I forgot to flip the patient info sheet over and fill that out. I arrived at my appointment 15 minutes early at 1:15 and was not seen until 2:00. People walked in after me and were called before me. Finally they called me in and led me to a room where I was told I had to watch an informational video on the removal of wisdom teeth. It took about 5 minutes and then the dentist Came in. He was in the room for no more than three minutes, never really examined me, only told me the cost difference between having one wisdom tooth removed or all four. Horrified at the ungodly amount to remove all four, seeing as I do not carry dental insurance, I said it would just have to be the problem tooth then. He immediately agreed to book another appointment for that and wisked me out to the reception desk to set it up. He told me the cost to remove one wisdom tooth would be $385 and the cost to remove all four would be almost $2500. The receptionist then asked me if I wanted to book the appointment. Now, my face was swollen and I was having trouble speaking so I said, "yes, as soon as possible please." She told me the soonest I could have it done would be next Thursday, an entire week from then. I agreed since I was desperate. She then printed out a sheet with the time and the cost. When she went over the cost, I stopped her and asked if there was any way we could break it up into payments. She responded with attitude by saying, "well, you should have discussed that with him!" Then she tried to hand me a pamphlet on a financing service. I said forget it. I have never heard of an office that doesn't work with you and treats you like a penniless pauper when you even mention payments. Then she got pushy and started asking me how much money I could possibly come up with the day of the surgury. I got upset at this point and said, "well I guess I will have to pay all of it now won't I?" She snapped back at me with, "I was going to talk to the doctor on your behalf so how much can you pay?" I was fed up at this point and said forget it, I would pay it somehow. She then told me I owed $85 for Ithe visit which lasted maybe 15 minutes, nothing was done accept that I was treated with rudeness, attitude, and disrespect. Do not use this office unless you want to be treated as such. read more

My 1 month old son had been having trouble eating due to a tongue tie. Several doctors had suggested that I get his tongue tie clipped to correct this problem. At first, I couldn't bring myself to have a procedure like that done on my baby, but after weeks of struggling with feeding and growth issues, I agreed to do it at the strong urging of my son's pediatrician. When I brought him in to the office, Dr. Finger questioned me condescendingly about why I thought it was a good idea to have this procedure done, and continued to make me feel terrible about bringing my child in for a procedure that I was nervous about in the first place but had been assured by several doctors would be best for my baby. "I'm giving you one more chance not to go through with this" and "I really did not want to do this procedure" are not comforting words to a new mother- or anyone sitting in an oral surgeon's office, for that matter. I went through with it, and cried in the waiting room for how he had made me feel, as though I was torturing my son for no good reason. Guess what? After the five minute procedure, my son is now eating 100 times better! He is happy and getting healthier every day. I'm happy that everything worked out, but an open mind and a little bit of compassion would have gone a long way! read more