Very rude , unprofessional when talking to , not very helpful , government who in charge of this…read morefaculty need to re-exempt this case worker and need to do audit at least twice a year to make sure they conduct toward people who coming for are getting getting help without being treat un professionalism .

I do NOT recommend this office. However, people who need help HAVE to go here. The employees know…read morethis. They are getting government benefits so they DO NOT CARE about important paperwork that needs to be submitted like ORIGINAL DOCUMENTS or CERTIFIED DOCUMENTS. They do not care about wait times WHEN YOU HAVE AN APPOINTMENT. They do not care about respect or responsibility. HOWEVER! This is how our government works! Just letting you know what you are in for. BTW: wait time WITH an appointment is at least 1hour.

They come off extremely arrogant and egotistical, with a side of gaslighting! They should have to…read moretake classes on how to help victims when they are in a state of distress. I won't ever turn to them again to help serve and protect me! Huge waste of my time!

Wicked friendly officer. Always nice when you can speak to…read moreofficers and have a normal funny conversation. Give respect get respect. Had to get my prints done for my ccl. Also pay my water bill here and never had a problem.

Carmella is the best! Super sweet and down to earth. Pray that you get her as an examiner!read more

The woman was very knowledgeable and pleasant to speak to. I have cognitive issues and she was…read morepatient with those.

This is a wonderful hidden gem in Dundee. You'd miss it if you weren't looking for it…read more I'm a huge fan of libraries, because my wife worked in one while we were dating, and this one is smaller and simpler, but still a warm environment. You should stop in and take advantage of this library... after all, your taxes are paying for it! :)

Being a cardholder has its rewards. I recently discovered that with my account, I can now access a…read moregood number of training courses through LinkedIn Learning (aka no pay-wall)! This will definitely help with my desire to keep current on technologies needed for my job. I love our library but I sometime get jealous when I visit other libraries and see what technologies and other accoutrements they have that I wish our library had. Unfortunately, the masses of our community can't spare a weekly coffee run for that to happen so we make do with what we have. The staff is always helpful and one usually get you what they need within a few days if the library itself does not carry it. And, like one of the other reviewers mentioned, they always have fun activities planned to encourage both kids and adults to visit the library more often. Keep up the good work!

I went to the customer service office at 195 south Randall road. On 3-5-26. The lady behind…read morecounter said nothing can be done to stop them from giving me other people's mail. Was no help at all. Terrible service and mail delivery

Javi was fantastic--so kind and incredibly helpful with my passport. I get nervous going to the…read morepost office because I never know how long I'll be there, how much it will cost, or exactly what I'll need, even after researching. Today was one of those days with unknowns, but Javi made the process easy and stress-free. I hope he's always there when I need to go!

Loudest library I've ever been in, and I've been a lot. The 3 staff members wouldn't stop talking…read moreto each other. Went on for over an hour. I could still hear them even in one of the private 'study' rooms. Frustrating, as I needed to prepare for an exam.

It is a great place! I appreciate it as a go to place to do homework sometimes. I appreciate being…read moreable to print for a low fee. Everyone is so helpful. I like that there are more activities for the kids. My only wish would be if they could get more material on hand.

Ive come here once for the baby play area, Never again! Whilst it states that the area is cleaned…read moreevery day before closing this is simply not true. We came here on a Wednesday morning right after opening and the entire area is filthy. This was definitely not cleaned. I took pictures of the wipes after cleaning one or two objects and its gross. Kids put these toys in their mouths. Y'all have to do better and actually clean the area!

Staff was available to answer questions. Craft items were laid out & ready for assembly. Directions…read morewere easy to follow. Cool self-directed craft that did not disappoint!

This buliding has the County's Government offices. You can go here for any information: building,…read morerecreation, services, volunteer work. The building is pretty big, and hard to miss. It is located in a large shopping center. It is open all days except Sunday, so the palce seems pretty dead on Sundays.

First, the good…read more This a newer, beautiful facility that's easy to navigate. My 7yo still likes to come in and do the scavenger hunt. Books that I request usually arrive pretty quickly, and having a library van drop books on my front door is absolutely spectacular. The library summer reading challenge has been a great way to show readers how to access resources like audiobooks, e-books, Library of Things, and research portals that many of us don't even know exist. Now, the ugly. I have two issues. First, I assume the collection is based on what patrons request and what circulates. If it is a reflection of our culture's tastes, it's saddening. There is so much poor quality, tasteless literature in this library collection, especially the YA section. If I'm looking for a classic, it usually gets shipped in from a library outside of Dundee. It makes me sad that our taste in literature is so trashy that we don't even carry high-quality, enduring classics (especially children's classics) at this location. I am not a book burner. I do not favor censorship or banning books. But I DO want high quality literature for my family. That isn't visible amongst the junk and the twaddle. The other issue is the fact that, consistently, when I walk into the library, whether I'm alone or with my kids (who do behave), not only are we NOT greeted, but no one even makes eye contact. There are two librarians that are friendly, but I rarely see them. The librarians that are usually there do not look up, do not smile, do not say a word when we walk in. If we need help with something and approach them, I get the impression that we're interrupting whatever it was that they were doing. Please, librarians. You WANT citizens to want to come to your facility. It has so much to offer. It is a wealth of resources for the unemployed, for researchers, for the curious, for kids, for anyone looking for information (and knowledge -- and maybe even wisdom). Please act like those people are actually welcome. Please, administration, be more discerning when you hire and train your staff. Please hire people who love their neighbor, who want to help, who approach patrons, who want to form relationships with local families looking for good books, who are excited about story time and read-alouds, who love kids.

From the owner: Our library's mission is to provide equal opportunity for all to learn, explore, imagine, create,…read moreand connect in a welcoming environment.