Eliane's very thorough, expert deep cleaning of my apartment was fantastic. Given that I've been significantly mobility-impaired for more than a year (after a spinal-cord injury and major surgery), which has made it very difficult for me to do effective, thorough cleaning myself, Eliane's first time cleaning my place (just last week) had a major positive impact on my quality of life. My place was a legitimate disaster when Eliane showed up; she was professional in her appraisal, and gave me a new quote that was reasonable, given the immensity of the project. When she let me know that she and her helper were done, and I took a look at the results, I literally started crying with relief and gratitude. I explained to her that now I can have friends over again without embarrassment, and can cook simple meals, etc. To top it all off, she was extremely kind and empathetic about my unexpected crying fit.... I look forward to having her come and clean my apartment regularly now. And if she can do such a fantastic job on my place, I imagine she can do an amazing job on other folks' places, too. Thanks again, Eliane! read more

I've been a customer of Eliane's for over 10 years now. Before I was introduced to her, I struggled with finding a cleaner that I can happily stick with . She's always communicative, consistent, and solid work. I know I can always count on her for a clean house. Price is also very good for the quality of work she and her crew provide. read more

Great work and very responsive! I'd definitely recommend Eliane to anyone looking for a home cleaning.

Eliane had been helping my wife and I for almost 5 years. From the beginning Eliane demonstrated a professionalism and dedication that won our trust, and we've never considered hiring anyone else. I highly recommend Eliane for any of your home keeping needs. She arrives with a helper - always on time, and always ready to get started. Eliane takes feedback and will work around your needs. Since we first started with Eliane we've moved, and she was gracious enough to continue working with us even though we are further away. My wife and I had two children since we first started working with Eliane. She has always been warm, and loving towards our kids, and they get excited when they know she's coming over. Give her a call, and let her know what you're looking for. I understand it's hard to trust people into your home. I'm positive when you meet Eliane you'll see that she is a perfect match for your needs. Thanks for reading! read more

Eliane's work was much appreciated to clean our house upon moving out of our rental home--she did a fantastic job & communicated clearly about what the cost & timing was. Highly recommend!!! Thank you Eliane! read more

Elaine and her team did a fantastic job. The house is now sparkling clean. Very responsive, reliable and reasonable rate.

Eliane and her team do a great job. They are good at communicating and receptive to requests for improvement. I have used them for many years and was very happy with their service. read more

We've had Elaine and her crew clean our house 2x a month for the past year. They do a great job, are always on time and responsive to requests. We've been impressed with the services and the pricing is very reasonable. Highly recommend! read more

Fast forward 6 years and I am happy to report Eliane has cleaned three different places I've lived in the Bay Area. She has literally NEVER missed a day of cleaning, even when she needed to travel! While she was gone she had her well trained team continue to clean my place just like always- texting the night before to remind me that they would be there. I had her take a week or two off during Covid when I was nervous, but after a couple weeks she came back with gloves and masks and made me feel completely safe with the way she was cleaning. I am only leaving her now because I am moving out of state! Thank you, Eliane, for a job well done! read more

Elaine and company have cleaned our two room townhouse several times in the last year. They're considerate, communicative, and set very clear expectations. The first time they cleaned our place I was riding the high all week! read more

Eliane has worked for my parents for nearly a decade and for me for the past 3 years so she is officially part of the family. Eliane and her crew do a very thorough job cleaning, without misplacing my stuff, which drove me crazy about my last cleaning service! She is an excellent communicator and sends reminder texts before each appointment. She is open and willing to schedule adjustments or extra cleaning tasks. I have been delighted with her service and have recommended her to many of my friends. read more

I found Eliane and her team on Yelp and requested a quote for a one-time move out clean via their website. I got a response pretty quickly with a quote and set up a time & date for her to come by. She asked me to provide some cleaning supplies for her which I found strange, but when I told her that the apartment would be completely empty she said she could provide said supplies. Note that I wasn't there in person for the appointment (my roommate was) for the following experience. I e-mailed her with my roommate's number the day before our appointment and told her to please call him if she was running late. We had an appointment set at 9am and at 9:30 we hadn't heard anything, so I called their main line (no response) and then e-mailed her. At 9:45 she called my roommate and e-mailed me that she had given her helper the wrong address, and showed up shortly after. First off I'll say the cleaning was done decently well. There were some lingering stains on the shower floors and water stains on the glass shower doors but nothing super crazy. However our roommate let us know that apparently cleaning windows was an extra cost so that was not done - I would assume that for a move-out clean everything would be included. This was also a letdown as our apartment was a corner unit so two full walls of the apartment were floor to ceiling windows. Overall Eliane's team did do a decent job cleaning, but unfortunately I did not have the best experience and wouldn't hire them again for the price. read more

I've used Eliane twice. The first time her helper came, and he just did an OK job -- he did miss several areas. The second time he did a very good job, but it took a very long time -- over 6 hours to clean my 2 bedroom, 2 bath. Eliane's pricing is odd. She gives you a range, but then both times when the helper arrived, she said it would be over that cost range. Moreover, she was much more expensive than our usual cleaner (Lotus Cleaners in Oakland), and you have to provide all cleaning products. I also find it odd that she only accepts cash... read more

We've used Eliane for years and we are very satisfied. Her team delivers a consistently excellent service coupled with great communication and scheduling flexibility. Strongly recommend! read more

I called based on Yelp reviews, and have always had great luck with that. (Thanks, Yelp) Eliane herself is wonderful. She's professional, punctual and does a great job. She has another woman who she works with who is also amazing. She is kind, thorough, spends a great deal of time on every room, so that it all looks pristine when my kids and I get home. Let's face it, lots can go wrong when folks clean your house. Stuff like that just doesn't happen with Eliane's Service. No surprise broken heirlooms, house left unlocked, nothing that makes me grab my head and say "OMG I could have done this myself better and for free!" like I usually do. Prices are fair and communication is good. If there's something extra to be done, I communicate that in advance or in the confirmation text exchange that happens, like clockwork, the day before the appointment. Definitely trustworthy, hardworking, and fun. They're great people. read more

Eliane and her team of helpers have been helping us with a bi-monthly house cleaning for almost half a year now. We've been very satisfied with her services. Some of the pros include: -a shiny clean home - vacuums, mops, dust & clean & disinfects surfaces, organizes our messes. -almost always on-time & provides a txt to remind us they will be coming. -friendly, considerate and responsive to feedback. -trustworthy and am able to leave her my key when I"m not home. I highly recommend Eliane's cleaning services. read more

I was wary of finding a housecleaning service on Yelp, but after reading the reviews, I took a chance...and I'm glad I did! We're new customers and have been pleased with the results of her hard work. She brings the equipment, you provide the cleaning supplies. Eliane and her staff are courteous, detail oriented, and thorough. Eliane has excellent customer service skills and is trustworthy. She always has a smile and a positive attitude, which is a nice bonus when you have someone taking care of your home. I highly recommend her services! read more

Eliane has been cleaning my apartment for about six months. I'm very happy with the work she does! She and her assistant are very fast (I have a one-bedroom that isn't all that big, but two people working together makes it extra-quick) and efficient. The apt is always in awesome shape after they leave. She's very flexible on day/time and easy to get a hold of. I recommend her for housecleaning! read more

We have two kids, two cats and a well-loved kitchen. After reading all the Yelp reviews, we decided to try Eliane Cleaning Services. They do great work and are very quick and friendly. She is busy so we don't have a standing appointment, but we make it work. read more

I'm SO glad we called Eliane. We're new customers and feel compelled to talk about what a good experience we had. Eliane showed us trustworthyness... she pays attention to detail and had a great attitude while we pointed out our expectations. We plan on keeping her for a long time. :) read more

Eliane did a wonderful job. I was moving out of my apartment and it was empty but the floors, bathroom, and kitchen needed a lot of cleaning. It looked just as nice as the day I moved in (which is saying something considering how much pet hair and dust had collected behind my furniture. I would highly recommend. read more

Awesome awesome awesome. So far I've had them come by twice, first for a deep cleaning and once again today for a follow up appt. Both times they got the job done fast and better than anyone I've ever hired. I decided to ask them back on a regular basis which is something I never thought I'd do (thinking only rich people do those sorts of things...not musicians!) but it's such a reasonable rate and it's sooo worth it. Yay clean! read more

Eliane is fantastic! We first hired her to clean our business (a 3k sq. ft. retail space), and she did such a great job we've since hired her to clean our home as well. Her team is punctual, thorough, respectful of personal property, careful around pets, and most importantly leaves the place sparkling clean every time! We've tried other Bay Area cleaning crews and never been so satisfied. Highest recommendation! read more

Eliane and her helper did an amazing job with my move out clean. She was very easy to get in touch with quick to respond. It was a fair price for the work done and the apt was spotless. read more

Eliane and her team have been cleaning our house for several years now. Eliane is very communicative by text and puts up with our house even if we haven't got it ready for cleaning. They are always prompt and do their best to accommodate when I ask for a one-off change in schedule. Thank you, Eliane! read more

I don't understand all the stellar reviews...perhaps I just had a bad experience. I would certainly hire the person who actually cleaned the place, but wouldn't work with Eliane again. She didn't remember the initial appointment we made, despite having sent me several text messages about the appointment. Then she had to cancel the appointment a few days before it was scheduled. We did find another time that worked, but then she sent several more text messages just to "make sure I was going to be there on time." This was pretty insulting, given the fact that she was the one who originally cancelled the first appointment and didn't remember when she had scheduled it. When I met with the person who was going to clean the place, I was put on the phone with Eliane who told me that the price would be higher ($100 more than quoted)...saying I had a 3-bedroom house. We have a 1 bedroom house, with a small office and a bonus room downstairs. Eventually she gave in and agreed to the highest end of the range that she originally quoted. Eliane asked for specific cleaning supplies to be available, but I still had to run out during the cleaning and get even more cleaning supplies. Then, at the last minute I was asked to pay cash. Ugh. So...I would never call her again. read more

I've hired a number of cleaners with good reviews on yelp, and this was by far my worst experience. Another woman (not Elaine) came to my apartment for a "deep cleaning". I didn't have her preferred cleaning product, even though I made sure to have everything Elaine had requested ahead of time, so I went to the store and purchased the cleaner she wanted. Well, I was charged $240 for her to clean my 1 bedroom apartment, and it was nowhere near a "deep cleaning". She spent only 3 hrs doing a light cleaning, she used bleach on everything, including my wooden dressed (wtf?), and was a total premadonna, not wanting to scrub the floor where the litter box had been, even though I'd taken it out ahead of time. She even told me she'd have to charge extra to help me put clean sheets sheets on my guest bed. Riviera Cleaners was much better. They charged $160 for 4 hrs of cleaning with 2 people, and they were much more respectful and did a better job. read more

I found Eliane on Yelp a couple months ago and I'm so glad that I did! She was able to schedule a deep cleaning for my apartment just a few days later and now comes regularly every other week. Eliane is professional, trustworthy, and does a great job...I love coming home to a spotless place! She sends me a text reminder the day before she comes and always remembers to lock up when she leaves. I highly recommend her service! read more

Eliane is great. She's been cleaning for us for over a year, and does an excellent job!

I had to do a short-notice move-out a few weeks ago, and I was determined to get my full security deposit back. So I needed a good job done, within less than one week. Eliane was able to schedule me 4 days after I first called. She requested several cleaning products, which I purchased. She came on time, with a helper. They were both fast and thorough. Eliane deep-cleaned 5 bedrooms, 3 baths, and all of the kitchen. The floors and all surfaces, including inside cupboards and drawers, looked GREAT. When the landlord came and did her walk-through, she looked everywhere and she approved the cleanliness and I got my deposit back in full. Eliane was cheerful, friendly and VERY efficient and thorough. I recommend her most highly. I would hire her again. read more

I have a big, hairy dog, a full-time job (with a commute), and no time to keep a 2 bedroom, 2 bath house as clean as I would like. Yesterday, Eliane and her crew came for their first visit - a deep clean. Not only was the obvious cleaning done (dusting, wiping down appliances, etc.), but there was a LOT of deep and detailed cleaning that really surprised me: the range hood and the cabinets were wiped down, the little hard to reach corner of the shower stall door was cleaned, tchotchkes were thoroughly dusted, both sides of two sets of patio doors were cleaned . . . even the dog's crate was cleaned, for crissakes!! Eliane is easy to get in touch with and very responsive, and her helpers are cheerful, efficient and polite. I'm so happy to have found her and will look forward to their monthly visits - she is really amazing. If you're looking for help cleaning, give Eliane a call. read more

Eliane's cleaning service is spectacular. I made one phone call and my apartment has been spotless for nearly a year. They begin with a thorough deep clean that rivals the standards of five-star hotels. From then on, I set a schedule and they have kept it flawlessly with no missed cleanings. They send a text-message reminder the day before a cleaning. I am extremely happy with their service and I strongly recommend them. They offer a top-notch service at a fair price. I could not ask for more from a cleaning service. read more

I have never hired a maid...but I knew I needed one. I called Eliane and she was super flexible regarding time. When I came home.....I think I was in shock! I literally yelled out loud, "NOW THATS WHAT I'M TALKIN ABOUT!!" It was so beautiful, so clean, so everything you would possibly want. She made my apartment look like a 5 star hotel and even made a rose at the end of the toilet paper!! I felt like I was in heaven. I am so glad I found her. Now my place will always look stunning....thank you , Eliane! read more

Eliane and her helper just started taking care of our apartment and we came home to a very cleaned and smelling great place. They did the finest details, even our dog's beds and vases were cleaned. Great job. Very pleasant and polite. She had great references. It's a go for us! read more

If you are looking for a great affordable cleaning service you want to call Eliane! We just began a regular bi-monthly service with Eliane and couldn't be happier. She is very reliable and easy to communicate with and the house is looking fantastic! Stove, fridge, floors, window sills, behind furniture... everything... all clean and no dust! She also has been very open to customizing our cleaning service to fit our needs, which is really great and as I mentioned before she is really easy to get a hold of and talk with, so you can be sure the work you asked to get done will be complete. She speaks perfectly fine english and has pride in doing a good job and pleasing her costumers. We also have a dog (a very friendly loving pit mix) which was not a problem for her at all. Reliable, affordable, and all around great cleaning service! Thanks Eliane for making our home so enjoyable! read more

I usually hire a cleaning service once a year to do a deep scrub and reach the areas I can't. Eliane's cleaning service did a phenomenal job. The staff was accommodating, on time, and left the place spotless. They were able to clean an oven and bring it back to like-new condition on the inside. Often overlooked areas like the ceiling fan, light fixtures, and the windowsills were cleaned as well. The team has a great eye for detail. I finally found a cleaning service to use again and again. I would highly recommend them for moveout cleaning too. Their rates were reasonable. I also appreciated the text the night before reminding me of the appointment. Great follow-through. read more

Eliane seems to own and operate the service. She speaks good English but from my experience not of her maids do. She wanted $250 for a first cleaning. Two women with limited English showed up. I had asked for one and I expected a fee of $90. These are the sort of problems one has when dealing with people who speak another language. I had fired my previous maid service for similar issues. I am willing to pay top dollar but for that I expect a maid who speaks good English and I don't want to pay a premium for a 'first time' cleaning. read more

Eliane is phenomenally responsive - she texts as a matter of regular practice, including sending a reminder note the day before she's set to arrive. I absolutely love this about her. She also takes great pride in her work, and appreciates feedback to ensure her clients are 100% satisfied. My husband and I (who have had to come to terms with the fact that we are not the best cleaners, hence our decision to enlist a professional) both love coming home after Eliane and her staff have been there... to enjoy dust-free countertops, shiny fixtures, and even toilet paper roses on the rolls in each bathroom! She even insists on bringing her own vacuum that's purportedly better for pet hair (we have one small dog). Eliane is also incredibly warm and kind - she showed great concern for me when I was home sick one day (and assured me it was no problem to "work around me"). She's pretty great. read more

This is now May. Eliane continues to be an amazing housekeeper and I highly recommend her services to you. She is hard working, honest, punctual, dependable and very clean! Thank you Eliane! read more

We needed a move-out cleaning in a hurry and Eliane rearranged her existing schedule to accommodate a tight window for us. She is friendly, professional and accommodating -- made the entire process stress-free for us. Very grateful to her for making it happen! read more