I've been on two FTLO trips (a winter trip to Budapest, Vienna and Prague and a summer trip to the…read moreGreek Islands) and have loved it so much that I know there will be more. Manolis was the guide on my most recent trips to the Greek Island and he made the trip so special in so many ways--from great recommendations any time we had free time, to going out of the way to arrange for a coffee pickup or a reservation at a greek napkin dancing spot we saw one night out, to just being able to chat about anything with anyone and fostering a great group dynamic. The trip itinerary was amazing, a lot of sun, sea and delicious food balanced by experiencing fun nightlife--it was a much needed nervous system reset and a dreamy escape from everyday life. I really can't say enough good things--if you're on the fence, go for it!

Just got back from Belize. Great trip! Everyone got along great and had an open mind. Erin did a…read moregreat job having everything organized and communicating with everyone on when and where you needed to be. Cave tubing was really cool. You will not get bored with the guide David! He is a character. Highly recommend you take the golf cart to Bliss beach for the afternoon when on Caye Caulker. The snorkeling. What can I not say? Swimming with sharks was awesome! Water is crystal clear and WARM! Saw turtles, sting rays, sharks, and lots of fish.

Joe was great. I called him needing a visa to china. Scheduled appointment the next day. He said it…read moreusually takes 30 days to get them returned (online says 30-60 when you google it). 30 days was fine for me planning ahead so it was fine. 2 weeks later he called and said it was all ready to go. Couldn't have been a simpler process for me and I would recommend him to anyone that has a need for visa and passport services.

Great experience! Joe is personable and super on top of things, and turned around my passport in…read moredays. Definitely worth seeing him for any passport or visa needs!

When traveling The service personnel at LAX airport in Los…read moreAngeles were helpful, especially Maria Miranda, who saw a person with difficulty walking and drove the person on a motorized cart to the gate. Extremely personable and thoughtful.

We had to check out of our AirBnB at 11:00am and our flight didn't leave until 6:30pm. Since this…read moreplace had a 5-star rating, it was a no-brainer, and it did not disappoint. The place was around the corner from where our Lyft driver dropped us off. It was clean and the attendant helped us check our luggage and even provided us with suggestions of how to spend our time. We opted to check out the Santa Monica Pier and had a great day. When we returned to pick up our bags, a very courteous woman helped us, and even gave us each bottled water. Great experience. Highly recommend!!!

Such a smart way to store luggage! We had a checkout of 9 am and a flight at 8 pm. We were able to…read moreenjoy our last day without our bulk luggage! Felt secure and was very easy and affordable. Highly recommend.

I'm on bus 48696 and our bus driver is nodding out!! We started talking to him to get his attention…read moreand ask him if he's tired and he complained, "you'd be tired too if you did this all day!" What the heck!! Good man but obviously over worked.

Would not use their services again. Horrible communication skills and zero customer service. They…read moredo not respond to email and over the phone I frequently received the response of "I'll call you back in 10 mins" never to receive a call back. It took two weeks to resolve a simple problem. Upon complaining to their management, I received the response that "you are not our only customer". When you don't have any issues with your itinerary or trip, one can easily brush that type of comment off, but if you have an issue that jeopardizes your trip, that type of comment sends a person over the edge. When I am on the phone with a reputable company I feel I should be the only customer who has their attention. They used that comment more than once and it took a lot to not completely lose it. They eventually addressed the issue, but it took two weeks of persuading and several phone calls. Something that could have taken a day to correct, dragged on for weeks with lots of headaches.

What can I say about LAX that hasn't already been said?…read more The Los Angeles International Airport is the largest airport in the region with the most flight options due to the number of airlines/routes. It also tends to offer lower priced domestic and international tickets, in most cases. For this reason, there is always a high volume of people who pass through LAX on a daily basis. So, plan accordingly! Although I have arrived less than 2 hours before departure to an international flight, I do not recommend it. Sometimes I've barely made it to my flight due to long TSA lines. If you plan to dine/shop at LAX, give yourself an additional couple of hours. Service is not always timely, so you don't want to be stuck waiting to close out a check or waiting in line to be rung up. Lastly, keep in mind that some dining/shopping options might be available in a specific terminal or in arrivals or departures and you can't easily go in between these areas. All in all, LAX is a powerhouse and with it comes good and bad. Keep your expectations realistic and give yourself more time than you think you'll need in order to have the best possible outcome while you're here. Happy travels!

This is probably one of the worst airports to fly out of. It's constantly busy. It's hard to get in…read moreand out. The parking prices are pretty high starting out at $60 per day. If you have the choice, I would fly out of Burbank, Ontario or Long Beach. The wait times for TSA are really long and super strict. Make sure you check the TSA guidelines to ensure items you bring are allowed on your carry-on bag. Empty water bottles are allowed. You can fill them up after getting checked by TSA. There are refill stations near the bathrooms. I would avoid buying the food at the airport since it's so expensive try to pack a snack or have a meal before.

Can't comment on how they are when you have problems during your trip. But for case of no issues…read moreduring trip, I had a nice vacation experience through them back in 2015. Bought a LivingSocial voucher deal and used it to book my vacation to New Zealand with a 1+ day stopover in Honolulu. Package came with hotel stays, flights, car rental, and pickup/dropoff between hotel and airport, so I only needed to plan what to do, where to go and when, and what to eat. I bought the package for that flexibility in a trip rather than one with tours all set up for you as I like to DIY. The hotels were decent and one was interesting being a motor inn. And the one in Honolulu was also interesting in that it offered DVDs for watching in your room, the DVD player is a PlayStation (or PlayStation 2, I forget), and you borrow the DVDs from their lobby. A car rental wasn't included for Honolulu, I separately booked that for my trip.

Thank you Jacey for assisting us with our honeymoon package to Tahiti, Moorea and Bora Bora!…read more She was able to accommodate our situation. Coming from Honolulu, we did not want to waste time flying out to Tahiti from LAX. She was able to book flights via Hawaiian Airlines (our request). She also was able to accommodate our budget while still allowing us to stay at an overwater bungalow (as requested). Our time in Moorea and Bora Bora was unforgettable, and we still talk about how awesome of a time we had there. Also, the response time via email from Jacey was prompt. Will book a vacation package again in the future!

I came to AAA three times in one week. The DMV system was down each time. That's no fault to AAA…read morebut it kept it kept happening. So I asked one of the people theree I said hey can I just call you next time? And if you said yeah tell are getting 4 stars because she seems as bothered as we about it. So one thing just go in and just be patient everybody's kind there but I didn't get anything done that time but I have in the past so they're pretty good and the staff is very friendly

Today 5:29 PM Hello, I am your AAA virtual assistant. Good…read morenews, PAMELA! Your AAA technician will be arriving in just a few moments. Please be prepared to meet them at your vehicle or Are you freaking SERIOUS????!!! I kept getting callSssss after 6pm from a tow truck driver and I just KNEW it had to be a mistake because why are they calling me after all these hours??? I know they must be making a mistake. I told the driver off telling them they were making a mistake and to stop calling me. But I pulled up to the meeting hall and there is the lady in her car with the wrong type of tow truck FIVE HOURS LATER????!!!! Are you guys for real?!!! I contacted AAA around 1pm!!! You had this woman waiting ALL DAY??? That's ridiculous and completely unacceptable!!! She did not have a phone, so l wouldn't leave her until the tow was confirmed for pick up at 2:51pm.!! This is sad. Very terrible service!!! Their response: Sorry, I'm still learning. Could you please rephrase your response? Would you like to help us improve our chat experience? HELL YEAH!

I love this travel agency. Jose is amazing, He always helps me and my family to plan all of our…read morevacations. We been coming here for at least 10 years. I highly recommend Jose if you are planning your vacations, he will make sure you get the best deals on Hotels and plane tickets. Very satisfied.

A relative booked through this travel agency for her 10 year wedding anniversary. We were given the…read morename and phone number to contact in order to make reservations. I actually stopped by in person and talked to Jose (travel agent) He gave us all the information we needed for our trip. I called every pay check to make a small deposit and made the remaining payment towards the end. Through out our engangment he made our travel arrangments very pleasant and was very helpful. I now plan to make future travel agents with him.