Absoutely horrible customer service!! Deceitful Unprofessional Unhelpful Absolutely horrible DO NOT RECOMMEND!! Theh technician was late mulitple times for schduled appointments. He didn't even show up once. The customer service team is unporefessional on the phone. They can't give you answers. They just argue and yell at you. HORRIBLE!! read more

A fabulous experience with Steven, the owner of Elite Appliance. This family run business is ELITE! I called to schedule and literally received a call back before I hung up the phone. Brandon gave me several options all based on my availability. Prior to the appointment I received text confirmation and text reminders. When Steven was on his way I received his location via text so I knew his exact time of arrival. So we were off to a great start. I love an organized business- especially one that I am not worrying about following through. So I was already impressed and then Steven walked through our door. Immediately he earned our trust. Not only is he an affable guy but confidently explained the issue with the dishwasher and said he would order the part and could be back in a few days when it arrives. On the return trip he once again was on time, quickly repaired our dishwasher- no muss, no fuss. Just like I anticipated. Elite Appliance is on my gold star list and I will use Elite Appliance in the valley. I never questioned the cost of the repair because I had faith in his business ethics. When people trust your brand they won't question the price. So true. You can't go wrong with this wonderful company on the mountain. read more

I highly highly recommend this company. They are awesome. Steve came out and checked out my dryer and told me it was an electrical problem. We got that fixed. Then 2 weeks later our washer went out. Again we called Steve and he came out and told us the problem. He really knows his stuff and a GREAT guy. If you use anybody else for appliance repair you be making a big mistake. read more

My oven had a code come up and was not working. I called Elite Appliance and they were able to come out the next day for a service call. The service call fee is also approved to the repair if you choose to go with them. They were honest and upfront about the price and sent me screenshots of what it was all going to cost. I would defiantly use them again if I have any problems in the future! read more

I had Steven from Elite Appliance Repair come to my home yesterday. From scheduling to a repaired LG Dryer everything was excellent!! Not only did Steven fix the dryer but he took the time to explain all the nuances of our particular dryer. If I were to have another appliance stop working, I would certainly have Elite Appliance in my house again. Thank you Steven!! read more

I left a message and heard back from Brendan within 20 minutes. We made an appointment and Steven, the owner and repairman was there, on time, and knew exactly what the problem was in minutes. He made an appointment for the following week--this during the Christmas/New Year holiday season. Again, he arrived on time, was gone within a couple of hours, and left our freezer running like new. Service like this is rare these days, and I'd recommend this company to anyone needing appliance repair. Awesome! read more

Strongly recommend: Proficient service, very reasonable rates, and nice and polite staff.

One of the service gems here on The Mountain! Steven is Awesome: Friendly, Reliable, Professional and VERY knowledgeable! We have used Elite Appliance on several occasions (appliances just don't hold up like they once did......) and the service has been consistently outstanding!! The staff are polite and courteous and make scheduling service a breeze. Once scheduled, they maintain consistent communication to ensure you know when you are scheduled and when the technician is on his way. Seven explained the repair needed and total cost in detail before ordering parts or completing the repair. We HIGHLY recommend!! read more

Steven is a PRO - VERY knowledgeable, efficient and honest! Did an awesome job diagnosing and repairing our LG washing machine! Great price too! We highly recommend Elite Appliance Repair! read more

I just had the best experience with Elite Appliance Repair. I have been having issue with my washing machine going off balance and I called and Steven came out and knew exactly the problem. He showed me the price of the part he was going to order and his price for labor. He ordered the part right then and scheduled an appointment with me to install it a week later. He was on time and very polite. He is such a great guy and I really enjoyed talking with him. There were no surprises. So nice to have a great company like this on the mountain!!! Will recommend to anyone with confidence. read more

Came when promised. Steve is Always pleasant and knowledgeable. Highly recommend Elite

I contacted Elite Appliance Repair to schedule a repair of my LG dryer. They were very accessible and scheduled my appointment in a very reasonable time. Steven (the owner) confirmed ahead of time, showed up on time, and completed the repairs quickly and efficiently. He was friendly, professional, and courteous. Steven is one of the very few who will work on LG brand appliances. I very highly recommend Elite Appliance Repair. read more

Checked out dryer, wasn't able to fix problem but was very up front with options. Technician was helpful what to buy, fee for service was reasonable. read more

Steven at Elite Appliance Repair replaced my fridge compressor for a great price with fast friendly service! Definitely would and do recommend! read more

Wow! Such quick response and thorough service from Elite appliance repair. Steven was a total professional. I will use Elite again and recommend their service to my friends. read more

Elite Appliance is great. Very responsive and although our washer could not be repaired, he gave us great advice on buying a replacement. Very honest businessman. read more

I have had the most amazing experience with Elite Appliance Repair- I have multiple rental properties and Steven the owner has personally taken care of each of them! Fantastic customer service from start to finish every time. We appreciate having a reliable company up here we can use regularly! read more

Steven came out to fix our older model refrigerator and it runs better now than it ever has. He came out to the house quickly, walked us through what the issue was and how he was going to fix it, and gave us a fair price. We would 100% recommended them and we will be using them again in the future. Thank you Steven and Elite Appliance for getting us back up and running! read more