We needed to install a new WiFi extender. After spending literally over 2 hours on chat with 5…read moredifferent "live agents" (I'm sure they were bots), we were greatly frustrated. So today went to the Xfinity store, thinking we would have to purchase more equipment. Not the case! A terrific employee named Marquel (who I'm sure has assisted us previously) was able to figure out the issue, give us clear instructions, and save us from an additional expensive purchase. Wonderful service! We are very grateful. Ask for him!

Utter incompetence. Cannot answer basic questions about business lines, dismisses requests, forces…read morecustomers to chase people instead of people chasing them. They are simply a consumer up sell factory with little interest in doing anything to solve problems.

Terrible company. technicians have screwed up our installation appointment 3 times now and we don't…read morehave internet for 46 days! it's laughable how painfully bad they are at their jobs

f I could give 0 I would.....call center phone customer service...horrible. Speeds.....horrible…read more Get xfinity/Comcast! Faster and much more customer service oriented! 19 year customer and 3 atrocious experiences led to cancel which they are wanting is to pay for a full month of coverage even though they would cancel when we requested....horrible horrible services!!

These guys get it. I switched my business voip from a national provider that was charging what i…read morefound out were outrageous fees - George and his team have given us better service at lower rates - what more could you ask for in a telecom provider? Thanks!

We use PCS for our small business needs. They have exceeded my expectations with the features and…read morecustomization they have offered to provide more than just a phone system and service, but a true solution. The products they installed definitely make my daily procedures more efficient and more effective. Their customer service and technical support is very courteous and quick to respond as well. I would highly recommend them to other businesses, big and small.

Quick stop! Brought in my new screen protector for my Android phone and they were kind enough to…read moreput it on within 5 minutes. No waiting.

Worst retail experience ever. My wife went in to buy an iPhone 16e 64 gigabite (lower-end model)…read moreand was told that they did not have any. Was upsold a 16 Pro Max 256 gigabite - at twice the price of a 16e. Took them 2 hours to set up her phone. I went back the next day to discuss options for a phone that suits her needs and fits our budget. There are 16 e's on display. No greeter, understaffed. Waited an hour before a rep.even bothered to acknowledge me Four reps on the floor, 3 working, the 4th standing around ignoring people. One hard bench to sit on - not available. I was so irate after standing for an hour being ignored that I walked out. We were T-Mobile customers for 8 years. No more. The manager is welcome to look me up on the camera and/or pull our sales records and give me a call. male, senior, tortoise shell glasses, dark pants, suspenders and beige collarless shirt. Was in on 9/27 from 1:30 until 2:30. Standing in the corner next to the iphone 16 e's that you told my wife you did not have. I told you not to apologize to me for intentional conduct and then walked out. You upsold my wife a 16 Pro Max after her phone was lost/stolen.

Wonderful company; with the highest level of customer service. I have utilized Technolink for a…read moresmall law firm since November 2023. Deb quickly and seamlessly got our team set-up and trained. Brian has assisted us with several service orders to make changes. He is prompt, professional, and an absolute pleasure to work with. In a day and age where tech issues often slow down the pace of business, Technolink doesn't skip a beat.

Wonderful service, great quality, and the great value. Considering signing monthly contract was…read morethis wonderful company.