Recently l spent 6 days in the hospital for unar urinary…read more track infection. This stay was the best care i ever received at this facility. The Nurses were like Angels, treating me like i was a king. This was the best care I have ever received at a hospital.

DO NOT COME HERE IF YOU ARE NEURODIVERGENT!!!…read more I WAS ABANDONED AS A PATIENT!!! They will treat you with anger and disrespect. They are in no way, shape, or form capable of dealing with people who are neurodivergent. They are giving me hell for having mutism and a hard time talking. I asked if there weee social workers and was told to sit down. I was then given a severely hard time while stammering and having difficulty with speech due to a neurological disorder for not knowing the difference between a social worker,!outreach, a caseworker, etc. I said I wasn't okay, needed someone, and needed to call my husband to call them to get help. Since then, I was told to sit in a chair in the back for SIX HOURS. No doctor to go over results. No nurse. Nobody telling me why I'm in this chair for five hours until a nurse finally told me they were getting a social worker. That's it. I am freaked out and crying. I am twitching like a rag doll due to spasms I have nobody seems to care about. I am in pain from the jerking. There is nobody. I am thirsty, finally walked out due to lack of care to have the social workers I waited six hours for to magically appear. UPDATE: The person I asked for a social worker from caused me to be placed on a 5150 by lying and claiming I said I was going to harm myself today. This never occurred. I asked for a social worker as I am disabled and did not feel safe being alone and wanted additional care outside of the hospital. This occurred Feb 23, 2026 at around 11am to 12pm. A social worker cleared me just to later learn nope, the hospital isn't done traumatizing me yet. DO NOT COME HERE IF YOU ARE NEURODIVERGENT!!!

The Kaiser Permanente Pharmacy in Wildomar has a phenomenal Employee that stands out as a model…read moreemployee that goes on and beyond her call of duty her name is Michelle along with all the supervisors and all their Pharmacist that works this location this entire crew goes on and beyond the call of duty. The experience that you get when you walk into this location gives an inviting atmosphere from start to finish. The Employees gives vibes of a neighborhood Pharmacy giving excellent service to each customer across the board and it is genuine, heartfelt, and such a phenomenal experience they provide reliable service with a focus on efficiency and patient care. Staff members are knowledgeable, courteous, and willing to answer any medication-related questions. Prescription refills are typically processed quickly, and the facility is clean and well-organized. Occasional wait times can occur during peak hours, but overall, it's a dependable pharmacy offering convenient service for members just like me . Careless Latrice Jonesy

Kaiser ALWAYS comes through for me! Peace of mind knowing that all my medical info is centralized…read moreand all their specialties can communicate with each other internally. They're very proactive about helping me prevent medical issues.

Outstanding medical building. Doctor is here, mammogram done here, great pharmacy and Vision…read moreEyecenter!

I have been a patient with Kaiser over 20 years however, it is so hard to get an appointment within…read morea 20 day radius. They always wasn't to give you a video appointment when I have lung and respiratory issues. A video call is not going to work.

This is a new Kaiser building that had opened back in June. It's located on Wildomar Trail & the…read moreS-15 Fwy. If you're driving down south 15, you can see it right off the fwy. There's a big lot and plenty of parking. There are a couple of EV parking spots here as well. The building is spacious on the inside and has a much better design than the Keller Rd location since this one has more open spaces and doesn't feel so crowded w walls everywhere. Upon walking in, there's the self check-in kiosk that you can walk up to. However, if you don't have an appointment or just getting labs done, you'll need to get in line and check in with a real live human. There is a small coffee shop inside w light snacks if you need caffeine, tea, or a snack. The pharmacy is also nice and roomy, and the wait isn't very long. There is one nurse here I'm not a huge fan of, and she was the one I got today. I won't state her name for the sake of discretion, but she is NOT a pleasant nurse at all!! If you work in healthcare, you should be more compassionate and caring when talking to your patients!! If I come back to this location, I'll be requesting a nurse other than her since she isn't delightful at all!! The configuration of this location wasn't well-planned out either. You can't turn left and would have to turn right then another right at the light and make a U-turn from there to get out. That's so inconvenient, not to mention highly inefficient!! Make an exit on the west side of the parking lot for easier exit! I'd give it 5 stars but nurse B is the reason why I've deducted 1 star.

Pharmacy is a joke. One bottle of ibuprofen. I check in. 4 people in the pharmacy. I'm still here…read more45 min later and now 25 people here and being served ahead of me. A total joke.

My wife was diagnosed with Stage 4 breast cancer that has metastasized through out her entire body…read morewhich is causing tremendous pain to her bones. Her palliative doctor has prescribed her methadone for that pain and her treatment as effective we experience the judgement of some pharmacist that she must be a drug addict. The pharmacist S-A-N-D-R-A at Wildomar was extremely rude and refused to look up the availability at their own pharmacy making my wife feel even worse. She left my wife in tears. My wife has been dealing with this pain for over 11 years. Every other pharmacy that we deal within the Kaiser network are great but today seeing my wife in tears just killed me. Please do better SANDRA you are in a industry that should show some compassion.

The worse experience I had at a Kaiser pharmacy in 35 years I been with them waited for an hour…read moregot on line 3 times and service is bad they don't even care when you complain or say something for sure not using this pharmacy ever again.

I would recommend this business because of the type of care, care quality, and office quality, even…read morethough they are only open week days.

Dianna was so nice when she answered the call to book an appointment. We have been going to this…read moreoffice for many years, and no issues. They are a very busy clinic and even though I know they are booked solid, they take their time to listen to any issues and I don't feel rushed.

I woke up early today with terrible chest pains and I was short of breath, so I have spent the last…read more6 hours in the Rancho Springs Emergency Room. I was having a lot more symptoms like being dizzy, blurred vision, slurring my speech and a few other things. In triage my BP was very high in the 190s and over another high number I believe in the 130s. My heart rate was extremely high too, so the triage nurse who was just the sweetest lady called out a stroke emergency. 2 amazing doctors and at least 5 nurses surrounded me on the gurney like a Nascar pit crew. They immediately put in an IV, injected me medication and took my blood several times; as well as an EKG. I was given 3 different MRI's and chest X-rays almost as soon as I came in. Everyone was so kind in MRI room. The lady who operated the MRI machine even prayed with me twice. I'd like to add that we had first gone to Inland Valley Hospital and they were horrible to us this morning. I told them I was have chest pains and stroke like symptoms. They did not even pull me up for triage hearing that and I had to wait at least 5 minutes. They did not call a stroke code and just pushed me back into some weird ER patient only waiting room for a little over an hour. There were at minimum 20 patients in weird little room complaining they'd been waiting over 3 hours after also being triage and saying there were only 2-3 nurses on duty. That's when I decided speak up and be my own advocate. I just got up and exited; telling the triage nurse on my way out that I was going to another hospital. Thank God that I did! Last thing I have to add is that my doctors are extremely competent and seen well educated on cardiac and stroke events, but they have the best bedside manner! They were so great at Rancho Springs that 1 of my doctors walked my husband over to get a coffee! Now that's great service!

My 83 husband fell. I thought he probably broke a bone in his arm so we went to the ER. Check in…read morewasn't bad but it was twice as long as their website said, so about 20 minutes. Once we got checked in we were in a packed waiting room with children throwing up in bags. About 30 minutes later they called him back to the triage room and did an EKG. Then they took him for Xrays & C-scan. Then back to the waiting room and called him back for blood work and admin registration. . Then back to the waiting room. Over 2 hours and no one told us anything. I went to ask the status and the check in desk said he needed to do a urine sample. So he did and back the waiting room. Almost 5 hours total and I ask if they had any results. She said well nothings broke but the doctor likes to talk to the patient after all the labs and test results are in. I ask if we could just go home and somebody can call us. That was yesterday afternoon about 4:00pm today at 3pm still waiting. I just called the ER and they said sometimes urine test take a couple days. I ask so would we still be sitting in the waiting room waiting for the doctor to tell us something. I am so ticked about how they treated my 83 year old husband and how they handle sick people who are mixed in the injured patients. It's no wonder the flu and Covid are so bad. This is unbelievable and needs attention. After 5 hours we decided to go home but they did absolutely nothing to help my husband's pain no meds, no wrap or sling. They said I could do that myself if he thinks it'll help.

EXCEPTIONAL CARE - TRUE ANGELS ON THE 3RD & 4TH FLOORS…read more I cannot say enough incredible things about the care my grandmother received at Loma Linda Medical Center - Murrieta during an incredibly difficult time for our family. 3rd Floor - Day Shift | 2/2/26 A heartfelt thank you to Grace, RN and Nilo, PCA, who exemplify what compassionate, patient-centered care truly looks like. From the moment I arrived, it was clear my grandmother was in the hands of absolute professionals who genuinely care. Grace is the kind of nurse every hospital should strive to clone--knowledgeable, calm, attentive, compassionate, and incredibly thorough. She took the time to explain everything clearly, answered every question with patience, and treated my grandmother with dignity, warmth, and respect at all times. Her bedside manner is truly exceptional. Nilo was equally outstanding. She went above and beyond in every way--attentive, kind, gentle, and always one step ahead of what my grandmother needed. She treated her like family, not just a patient, and that meant everything to us. Her compassion, professionalism, and work ethic did not go unnoticed. Together, Grace and Nilo made an incredibly stressful hospital experience feel safe, human, and comforting. They were attentive without being rushed, professional without being cold, and compassionate in a way that simply can't be taught--it's who they are. 4th Floor | 2/6/26 I also want to recognize Kristina, RN and Ivy, PCA for the exceptional care they provided when my grandmother was transferred to the 4th floor. They were fully aware of the very difficult situation we had been going through, and from the moment they stepped in, they brought compassion, professionalism, and genuine kindness. Kristina was attentive, communicative, and reassuring--ensuring my grandmother's needs were addressed promptly and explaining everything clearly, which meant the world to our family during such a stressful time. Ivy was just as amazing--always gentle, patient, and attentive, treating my grandmother with dignity and care at every interaction. In the middle of what has honestly been a nightmare, these four caregivers were a bright light. Their empathy, dedication, and humanity did not go unnoticed. If leadership reads this, please know that Grace, Nilo, Kristina, and Ivy are true assets to your hospital and deserve recognition. Because of them, my grandmother received not just medical care, but genuine kindness, patience, and respect--and that makes all the difference. Thank you from the bottom of our hearts.

This review is an update for their incompetency and diabolical billing practices of their ER. We…read morehave never had a visit that we haven't been sitting and waiting for hours on end, even with a baby with a non-stop bleeding gash in his head that ended up needing 5 stitches. They had us sitting and waiting for a few hours. This last time I came by ambulance with my kid after a motor vehicle accident. I kept refusing treatment and said multiple times that I didn't need medical attention. I was never brought back, did not have any tests done, was not seen by anyone, yet I magically received a $2k bill from the attending doctor that evening. All I did was sit in the waiting room waiting for my kid for 5 hours, yet they "discharged" me with bogus brochures on what to do after a car accident. They didn't even submit it through my insurance and do you know why? Because I was never a patient on that day and did not fill out any paperwork nor get checked in with my info. Guess who else got a $2k bill? My kid. The one who was seen by the doctor, received scans and treatment. I'm going to let my attorney take care of it which they are advising to contest the bill, there are a bunch of crooks here! Don't come here if you can avoid it less you want to be saddled with a bill for services supposedly rendered that you didn't even receive!

I can't believe that this Medical Group only has 3.8 stars…read more This Medical Group is amazing. The whole place starting with the front office goes above and beyond. Thank you ladies in the front office. The medical assistants are classy, helpful and kind. But most of all there's a treasure there named Ryan Rowan PA-C. I've known and been a patient of his for almost two years and there's no one in the world as caring or capable as this PA. He's the best Dr. I've ever had. He's thorough, smart, educated on all topics of illnesses. He cares about you. He makes you feel special and he spends as much time as you need with him. He doesn't run in and out in a hurry at my expense or other patients expense. This place deserves 6 stars Thank you Ryan and I feel blessed for knowing and having you for my Dr. God bless you and I wouldn't want any other Dr in a million years! Best care possible! Oh, and I have a plethora of medical problems and I've yet to have Ryan not know how to handle it and refer me to good specialists. You'll not be disappointed, I promise!

Bio identical Hormon Theropy is not for every one . Ryan Rowen is a very nice guy and good…read morelistener. I don't believe that he knows and have enough knowledge . he just work with trail and error . I was eight months there going conservative approach and saw many side effects . Each time that we change the dosage, another issue occur. From unwanted hair to skin texture to weight gain . So good luck. I hope it works for you guys and if it did not , don't feel bad . it's not worth all time and effort and money . My approach : work out strength and flexibility and walk daily Eat Perfect nutrition . For sleep problem ; Magnesium glycinate 400 mg every night. For vagina dryness get the right insert from your gynecologist and you'll never be dry . Sexual desire use Macca supplement

The entire staff treated me well: from the front office to nurse who took my vitals and finally my…read morePA Ian. He was knowledgeable and thorough and I liked his recommended treatment plan. Thank you all very much!

The wait is nothing but "accelerated". They called us to go back to the clinic because they had a…read moreroom, but still didn't take us for another 40 minutes. They took us to get vitals done- no one smiles or greets you or tells you what they're doing. Worst urgent care I've ever been to.