Recently had a small job to put a spoiler on back of my 2018 Lexus ES350 which they did and it was done correctly and on time and I truly appreciate all that they did to make sure it was right plus they overcame a few difficulties which they took care of. This was the third or maybe fourth job they have done for me and as always, what a great professional work they did and always everything look better than new Thanks Hazelwood for all you did. read more

From checking in car getting estimated properly to a quality repair. Couldn't ask for anything more. Stayed in touch all the way thru . Went over my vehicle with me on day of delivery,which by the way was day he said it would be . Also had car detailed when I arrived. Grade A Expierance... read more

Easy to schedule, relatively quick, fair pricing & most importantly - they did a fantastic job. Thanks!

I'll never know if they do good work, they made it clear they didn't want my business! Brought my car in for a rock chip on the hood, he said they don't work on Audi's because they can't get parts but no parts are needed to do a paint repair, he also wouldn't even be bothered to give me a recommendation to someone else, very weird experience. read more

They do really good work and, if you're asking people "in the know" about who they'd recommend, Hazelwood's is going to be mentioned. They do not take State Farm insurance, so that may be an issue. read more

These guys have worked on 4 separate vehicles for me and have always done outstanding jobs. I would not take my cars anywhere else in the area! read more

Loved this place! Everyone was very friendly, an estimate happened quickly, and the service was fast. On top of that, as a woman, I am always going into body shops or dealerships with my walls up and game face on, but I didn't feel disrespected or talked down to in the least. I felt comfortable and felt I was being treated like every other customer! The final cost was also less than the estimate, which made me incredibly happy! The work they did was perfect, and I'm so grateful everything went smoothly! read more

Really pleased with the work they did on my truck. Would definitely use them again. Plus, when I went to pick it up they told me they didn't have to do everything they thought they might and charged me $277 less. Which was nice considering I wasn't using insurance. read more

Absolutely rude and terrible to deal with. Lonny i think is the owners name? he was an absolute jerk on the phone. I would never go back.

Had a great experience at Hazelwood's. Someone hit my brand new 2016 KIA Optima on the right front fender. Brandon gave me a great quote which was anywhere from $200 to $500 less than competitors. Franklin KIA recommended them and I now know why - Great job. My fender was on backorder from KIA due to the fact the car was new, so Brandon had a little extra work involved tracking down the part and staying on them until the part arrived at Hazelwwods. Regarless they got the job done. I was worried about the color not matching becuase car colors nowadays are so different, but they NAILED it. It looks like it was a factory paint job and the have a lifetime guarantee. I would definitley recommend them to anyone that needs bodywork. read more

Hazelwood's Body Shop - Damage now Fixed. Excellent Job! - Body Shops Near Me - Franklin, Tennessee

This place is garbage. Do not go here. They don't care about anything but your money. Quality of work is awful.

This business is great to work with. Straight forward information. Prices seem fair and job completed on schedule.

The only auto body shop that will ever repair my car. These guys are the most sincere, authentic, transparent and honest folks you may ever come across. While they are incredible people, the repair work is just a phenomenal. They stood up to insurance adjusters trying to cut corners and made sure I was taken care of. I unfortunately had a near totaled SUV repaired by them twice- one year apart and it looks brand new. These are the men that stand up, shake your hand, and introduce themselves. I CAN NOT recommend enough. read more

We met Brandon and the boys down at Hazelwood's Body Shop by accident and without boring you with all the details of how it happened I will just jump right into it. A totally locally owned business that still hasn't been buried by the huge corporate blob. Their customer service was fantastic. I really felt like these guy knew what was going on and they were in my corner. The repair was done when they said it would be and when I had to take it back the following day with a little issue I was having, Brandon took my vehicle back in and made it all right. In this day of online purchases and self checkouts it's a real pleasure dealing with a genuine human being. Someone with a heart and compassion for what you're going through. Hazelwood's is a real pleasure to work with in today's faceless cyber world. read more

These guys are awesome! I was referred to see them to fix a door that was damaged and not closing all the way. The guy took a look at it and said I think I can fix it. He came back 5 mins later and it was totally fixed. I tried to pay him but he wouldn't take anything! I will definitely be coming back for any issues. read more

I would strongly advise against using this shop. I took my truck to them for a small dent. The quote was over $1,900. Before getting this quote, I was going to pay for the repair myself as I thought it would be $500. When I saw this quote, I decided to submit it to my insurance. The insurance company estimated the damage as less than $600. When I contacted Hazelwood, they said they would get more money from the insurance for the repair. About a week later, Hazelwood said they repaired the truck and that the bill was equal to the insurance quote. Since I had a $500 deductible, this meant that I now had my first claim on my insurance for less than a $100. Now, I'm applying for a new policy on a new vehicle and I'm being told that the new policy is going to cost $300 more a year because of the claim against my policy. If Hazelwood had given me a fair quote from the beginning, I would not have had a claim against my policy. Now, because of Hazelwood, I received less than a hundred dollars from my insurance and am going to pay $300 more a year for several years. Furthermore, I felt the repair was just so so. I would not use them again. read more

I brought in my ford focus to get the bumper repaired. Spoke with the manager and everything was handled with ease. The job was beautifully done! I'm very pleased with their service and reliability. My relatives have brought in their vehicles before, and Hazelwood has never disappointed us. read more

Unbelievable service provided by these fine gentleman. I could not have been more pleased with them. It is the only place I will bring any of our vehicles and the only place I recommend to others. If you need work done on your car or truck, do not hesitate to bring it to Hazelwood's! If there was a separate rating for integrity, I would give five stars as well. Over and above and beyond expectations. Just can't thank them enough. read more

Had a bumper repair on my Lexus Is250 and Hazelwood did an awesome job. The work was right on price and schedule and the quality of the work was outstanding. The bumper actually looked better than when I purchased the car used..I highly recommend Hazelwood for your body shop needs. read more

We brought our SUV here after another driver hit the front of our car. It looked really rough. Hazelwood's was on the list that insurance provided, and I went with it because of its positive reviews. The shop did not disappoint! Our car actually looks better than new at a very fair price. read more

I was in an accident 2 years ago, and Hazelwood's was on my insurance approved list. Went with them and had an excellent experience. Last week I went back to them because I noticed paint peeling on the roof of my car and wanted an estimate for repairing/painting. They gave me an estimate, but also told me to first check with the dealership because they had heard that my car's manufacturer was having possible recalls on paint. Called dealership and sure enough, my color paint has been peeling and they are deciding on whether manufacturer will pay for repainting. Hazelwood's did not have to tell me to call dealership. I knew nothing of it, and it possibly may have cost them money...but it did not cost them future business. Their honesty and integrity have secured a customer for life..and I will tell anyone who will listen to go to them. Top notch company with top notch people. read more

Got rear ended while sitting at a red light. Was able to get a quote from Hazelwoods in as little as 10 minutes. Went home did some research on the price of the parts. Called up Hazelwoods and asked if they gave a discount if you don't go through insurance. They knocked 10 percent off my bill. Had my car looking like new 2 days later and even buffed out some scratches that weren't part of the accident. Love it. Would definitely go back here again. read more

Friendly guys. Fair price. They're popular for a reason, ie you may have to wait a day or two for them to get you in.

I give this Body Shop the Best Vote in Middle Tennessee! They have taken great care of me, my family and close friends for 17 years... anything from a scratch to a new front end! From the minute you get there, they have it going on.... they will represent you well with the Insurance companies, get your rental folks out there and then deliver in a timely manner... perfect work! Every time or they make it that way.... Integrity at its Best! Like Father, Like Son! 5 Stars! ***** KDorroll read more

They said they didn't get a new part in to replace my bumper that looked like crumpled foil. The only explanation for how new it now looks in just two days is magic. These guys are magic. read more