I stopped in Hendersonville Opticians today. After looking over the attractive selection of frames…read moreand selecting one, I mentioned to the owner Jimmy, that I had had cataract surgery for both eyes about two months ago. He immediately asked me if I had Medicare and, when I responded in the affirmative, he recommended that I go to another store that he knew accepted Medicare. It should be known that although Medicare does not have an eyeglass plan, they do cover necessary eyeglass prescriptions for patients who have undergone cataract surgery. I probably would not have not this had he not told me. Since moving to this area of North Carolina, from out of state, my wife and I have been amazed at the ubiquitous honesty and kindness of the North Carolinians we have met. Jimmy was no different. On top of everything else, upon noticing the broken pair of glasses clenched in my hand, he offered to repair it for me and refused our attempt to pay him for this. We're glad to be living here.

I Recently had new glasses made at MyEyeDr here in Hendersonville, NC. After they did an…read moreadjustment I was having problems seeing. I stopped at the nearest optician Hendersonville Opticians in Laurel Park Jim McCall looked at the glasses and said they had reinstalled the lenses on the wrong side!!!! Only took him a couple minutes to correct the major mistake made by the people at MyEyeDr. James W. McCall at Hendersonville Opticians came to my rescue again!!!

It's special when one can find a full service optometrist office with plenty of frames and styles…read moreto choose from. I came with a frame issue and I was treated like a regular patient. Unrushed personal service is greatly appreciated. I will be back for my next vision visit.

I am not in the habit of leaving reviews. This is one of the only times I've ever done so…read more Dr. Jacobs is fantastic! I'm 63 years old and he gave me the most thorough and professional eye exam I've EVER had. BUT!!! The reason I am leaving a poor review is that my eye exam was 7 weeks ago to the day and I STILL do not have my glasses. I was promised them the week after my exam. I find this wait time unacceptable and I will not be going back.

Broke my glasses! Trifocals so I really need them. No back up. In Black Mountain NC called the…read moreEyeglass Lady. She had me come right over, fixed them, adjusted them and in minutes my glasses were better than when I got them new. (No charge) Thank you Eyeglass Lady. Happy Holidays!

Super nice on the phone. She was out of town, so she recommended another service which turned out…read morewell for me. I appreciate her help.

I went here when I lost my glasses rafting. I was on vacation and didn't have a spare pair of…read moreglasses, nor did I have my prescription. I walked in without an appointment, and was able to walk out less than 2 hours later with a new prescription, a new pair of glasses and a pair of prescription sunglasses for under $500. The staff at the vision center and the attached Lenscrafters were very efficient and friendly. All of the equipment was very modern which made the whole process fast and painless. i was very satisfied overall. Probably a bit more expensive than going to Walmart, but well worth the extra!

What a great experience! Dr Greene is just awesome!! That…read morewas the most extensive eye exam that I've ever had. Dr Greene was friendly, knowledgeable, and very helpful.

I have been going to Dr. Brooks for many years now. My husband, and (so far) 3 of our kids also…read moresee Dr. Brooks. We adore her. She is knowledgeable, professional, yet personable, kind and caring.

I had mediocre experiences with the last 2 providers I went to locally, so decided to try this one…read morein hopes of good service. As I require yearly exams, I was looking for a long term relationship. Booking an appointment was typical of this area - was 3 weeks before I could get one. The staff was a bit slow to check me in, despite my having printed and filled out all the paperwork before my arrival. At no time did either of the women at the desk offer their name. The woman who did the "pre-exam" also didn't give her name, and was brusque, running me through the typical "read this" series quite rapidly. My wait to see the doctor wasn't long, and Dr. Lesley Brooks was the only person to introduce herself. After doing the exam, I inquired about contacts for regular distance, as I wear bi-focals and would like the option to not have to wear glasses 24/7. The doctor was amenable to this. The staff determined that they did not have contacts in my RX, so I'd have to come back when the were shipped in, and I expressed a desire to have a "refresher" on contacts as I'd used them quite a few years ago, and wanted to be sure I remembered putting them in properly. Approximately a week later, I received a text saying they were in, so I called for an appointment, which took another week. On arriving for this appointment, the wait was about 10 minutes, the staff again was not very friendly, and basically sat me down with the contact samples, took them out of the box and gave them to me. The "instructions" from the staff were near non-existant and consisted of "there's a sink if you want to wash your hands" and "you can use your pinky if you want". After struggling for about 5 minutes, I succeeded in finally getting them in, and although I had tears streaming down my face, and was NOT offered a tissue. I realized as I was leaving, there was a dispenser on the bench, right next to the staff person but I couldn't see it!! One might hope either of the staff members present would have made the simple effort to hand me one. I was going to leave with the contacts in, but the woman who'd given me the "pre-exam" on my last visit said I couldn't leave until she was sure I could take them out. She was NOT the person who was "instructing" me, but was working at another bench the whole time, and up to that point never even looked at me. What really soured me was that although the woman who booked the contact appointment mentioned a fee, she didn't give me an amount. When I was leaving, I was charged $60.00 for "CL FITTING BASIC" and another $50.00 for "New CL Wearer Training". At no time was I given a "CL FITTING" that I was aware of, and to charge a total of $110.00 for someone to WATCH ME put contacts in was incredible. There was no assistance of any kind, and for neither person to even offer me a tissue was just astounding. Although the Doctor herself was nice enough, I can't give this office a good recommendation. Their staff seems uninterested, uncaring, and apparently it's all about usurious fees for no help at all.

Came here because we were visiting from out of town and my son's new glasses were slipping off…read more Everyone was so friendly and helpful. The doctor took his time and made sure the glasses were fitted properly. We are so grateful for your kindness. Thank you

Mr. Bowen and his staff are experienced, knowable and up to date on the latest eye wear products…read more Everyone was polite, professional and friendly. The prices of my new frames and lenses were outstanding. I can honestly say without a doubt, he is the best in the business.

I assisted my ninety-three year old mother into AEA's macular degeneration department. I was…read moreappalled to observe that none of the technicians inserting the numbing drops into patients eyes had medical gloves on to protect the patients or themselves. I asked why. The young tech curtly replied, "We sanitize our hands before and after the procedure!" This same tech was using her keyboard, mouse and a pen!" Her long hair wasn't contained either! She gave the hand sanitizer one brief squirt, then grabbed the door handle before repeating the eye numbing procedure again on another patient! It was appalling! This should not be going on in 2025!

Absolute worst practice I've ever experienced. Should have checked their low rating before…read morescheduling with them! Had an appointment with Dr. Shannon Ardaiolo in May. Showed up and was told that she "wasn't in this week" and that her assistants should have called to inform me. Arrived for my rescheduled appointment this morning (3 months later!) to be told AGAIN that Dr. Shannon Ardaiolo "wasn't in the office this week." Appears she needs better office assistants that will inform her patients of her frequent schedule changes to prevent clients from showing up to no avail. I will be changing to Carolina Ophthalmology where a friend recently had surgery and a wonderful experience with Dr. Robert Park. Steer clear of the repeated headaches involved with Asheville Eye Associates.

I went in for an issue with my eye, not going to lie I was a little worried. Dr.Cone was amazing!…read moreShe explained exactly what happened and how it happened then assured me it's common and will be ok. I had a question about my prescription and called the office, it was nice I got an answer right then instead of like most places having to wait for a callback. From the time I entered the door to the time I walked out my experience here was phenomenal. I will definitely use them again and would recommend anyone else to use them as well!!

Dr Mcneely is honestly the best experience I've ever had with a doctor. He is kind, intentional,…read moreand he doesn't settle when it comes to providing you with the best care. 100/100 recommend I have keratoconus which is rare & the worst. Most doctors gave up on my eyes but Dr Mcneely didn't. He goes above and beyond to help me. But even more he is a good man & he treats his patients as friends

This practice took care of me during a vacation emergency. So very helpful, worked me in for a…read morequick but comprehensive exam, and put the contact lenses in my hands that I needed. I am very grateful for such professional and above-and-beyond service.

Really enjoyed my visit here. It was really easy to get an appointment, staff and Dr. Morse were…read morereally friendly, and easily found a pair of frames next door with Lenscrafters after my appointment was finished. The technology they use here is really advanced, and is really helpful in managing my long term eye care. I will definitely be back!