From start to finish, Moriah is a true professional! She knows the hotels, attractions, and…read morelocations. I would recommend her services to anyon! She'll give you smart, attentive service no matter what time it is!

We booked a cruise through Mary Pond. It was a group Alaskan cruise. This was the best cruise! Mary…read moretook care of all of the details, directed and advised us on available excursions and dining. She even went so far as to provide a few extra goodies for us in our staterooms. She went far above what I would expect! Will definitely be booking with her again!

It's our second time here for applying for our kids passports, and they are great. They thoroughly…read morecheck your paperwork to make sure everything's there so that everything goes smoothly.

A nice young gentleman was helping with my passport submission for my daughter and I. He was super…read morecool and chill. He answered all my concerns and was very calm and patient. The service was pretty fast and processing fees go to their department. I would recommended them to others, just be ready with the right information and documents that you need. Come with a blank money order for the right amount so they can tell you how to write on it properly.

Hilda helped us plan a Milestones trip to help us celebrate our 60th, 50th, 45th, and 18th…read morebirthdays, and a vow renewal in Punta Cana at the Dreams Onyx Resort. Hilda helped us plan the trip, provided detailed information about the resort, and took all the worry out of booking flights. Hilda effortlessly provided excellent customer service and communication for our more than 30 family members and friends by setting up Zoom meetings to discuss packages and setting up our payment arrangements. Hilda is very knowledgeable and answered all of our questions and concerns. Hilda is always available and responds quickly. On our way home, our flights were delayed, and we called Hilda; she quickly assisted us with rebooking our flights so we could make it home. Hilda takes all of the worry of planning and makes the process very smooth and easy. Thank you, Hilda, for helping us plan a beautiful vacation. I don't know what we would have done without you.

Hilda went above and beyond to help me with my travel plans. I had gotten myself into a snafu by…read morebooking a complicated airline ticket myself online, and when I reached out to her for help, she immediately figured out what I needed to do to resolve it. Hilda was very responsive and gave me the best travel advice I've ever gotten. I will be booking with the TravelStore from now on!

Had a great time first bus trip. Took my wife and mother in law to Giants game…read more Had a lady bus driver and the best Chaperone. Easy very comfortable bus had lots of room for our plus size buts.

I absolutely love that best tours and travel has so many options for day trips out of Fresno. I…read moreenjoy not having to drive or worry about parking. This is the perfect option for me if I'm traveling solo or with a friend. They make it so easy with pick up and drop off locations in town. I have gone to San Francisco, Moro bay, Avila beach, Monterey, and multiple trips to Yosemite. I always have the best time. I bring my snacks and sometimes a whole picnic feast on the bus. I can nap, read, or listen to music to and from the travel locations. They even stop for breaks to and from location for food and restroom access, they also have a restroom on the bus for convenience. The prices are very reasonable and the staff is very professional, friendly, always helpful, and super knowledgeable. Also, make sure to bring cash so you can tip your driver. I will continue to do day trips with this company and I am excited to see what new locations they add for future adventures.

Kristi is phenomenal! My wife and I had booked a trip to Mexico in April and we weren't feeling…read moregreat about our resort literally less than a month before we left. We contacted Kristi and she gave us a some amazing recommendations to resorts that she and her clients had visited and LOVED! We chose the El Dorado Royals resort and we couldn't have been happier. We had a small issue with the location of our room due to noise when we got there. We got in contact with Kristi and in a matter of hours we had the operations manager of the hotel contacting us to move our room. I'll tell you I will never travel without consulting Kristi first. It definitely helps to have someone on your side helping to guide and support you should something go wrong while you're traveling. We are already planning a couples trip back to Mexico next April and have already asked Kristi for her help!

Kristi has planned two fantastic trips for us. She always recommends places she's seen herself and…read moregives great advice about each destination. You can tell she loves her job! Always a please to work with.

Amazing Perfect Travel Agent/Host for gamblers. No one's better than Gamblers Express!read more

BEST EXPERIENCE EVER! Went to Harrah's / North Kansas City Dec 8th 2017. David and Rocio took…read moreexceptional care of every detail of my trip and treated me like a VIP......... All my "fun" trips with be with the Collins team

We Scheduled a Trip to the Azores with Lorraine for 5 people and It was a challenge from the start…read moremainly caused by communication as well she seemed to have an attitude with me every time I questioned her about anything. The seats booked were in the wrong order, as well as she booked tickets without booking seats on a flight, not sure why but you normally book seats when you book the tickets. We had a wonderful time on our trip and the hotels they booked were Spectacular! The The Activities that were booked were great as well and all the people used were very good and we enjoyed them and had a great time. The biggest issues were that the itinerary we were given was lacking information like the name of the and number for the company that was picking us up from the hotel and transferring us to the airport. In this case the driver was 20 minutes late due to being at the wrong hotel and we had no way of contacting them or the company. Also the plan was to have us picked up 2 hours before our flight out of the country and that should have been arranged for at least 4 hours prior, we almost completely missed our flight due to this mistake, we were scrambling and rushing, of course we were relying on our agent for this and it made for a terrible ending to an overall wonderful trip. Needless to say I would not recommend Lorraine or Altour for your trip booking in the future.

I highly recommend Dana, I have used her for both domestic and international travel and she is…read moreawesome! We hit a couple of snags travelling home from Australia, and she was very helpful, very responsive and I am very thankful that I chose Dana! Dana offers a far superior service than I have ever received from a Travel Agent.

My husband and I were overwhelmed at the prospect of planning our first trip to Europe, so we…read moreenlisted the services of Elite Global Journeys, and I can say in all honestly that they exceeded our expectations. They worked with us every step of the way, giving us tons of options and tailoring the trip to suit our interests, energy level, and budget. They were also there for us when we were actually abroad: any snafus or travel hiccups, they were just a quick message away on their app. Their clear and timely communication made everything so much less stressful than it could have been. Every boutique hotel, tour, and recommendation for restaurants and activities were perfect and extremely high quality (and we had a pretty jam-packed agenda!). I would be remiss not to mention that this is all at the tail-end of the pandemic, where covid restrictions were constantly changing and different in seemingly every country/airport. They helped us be prepared for every possibility. As fate would have it, we both got covid days before our trip and had to cancel. Not only did Craig and his team cancel our entire trip and help us get our refund from the travel insurance, but they worked nonstop with us to reschedule our entire itinerary for the following month (in the very busy summer months!!). So, needless to say, the quality of their service was absolutely worth the price, and the trip experience they put together for us was priceless.

The help in planning the trip was flawless but the extra touches in hotel accommodations and…read moreprivate tours was an unexpected bonus.