I want to thank Maria at Royal Pools. She went out of her way today to find me the exact gaskets &…read morefittings l needed for my Hot Tub, and saved the day. I installed them when l got home, and no leaks. Pleasure to find Maria, thank you. Greg

My wife and I have been seeing Royal Pools and Spas at the Dutchess County fair for years both of…read moredreaming that one day we would own a bullfrog hot tub. We finally purchased our new bullfrog tub in June from their Poughkeepsie office and had the pleasure of being their new salesman Darius first customers .without a doubt Darius and Leslie were both professional and knowledgeable about the the sale of our hot tub.. we are glad we picked royal pools and spas in poughkeepsie!

Mark provided excellent service and recommendations when opening the spa. He provided a thorough…read morecleaning service and his prices were beyond reasonable. Highly recommend

Amazing. Not only cleaned our new in ground pool but also explained the pool and the functionality…read morethat our contractor had failed to do.

Was told by another pool guy that I had a leak in the line from the filter and that I should call…read moresomeone to locate the leak. Once it was located, he could come back and fix it (quote $4 - 5K to repair). Called PV Pros to come out to look for the leak. The service tech, Justin, told me there was NO LEAK and that the filter just needed to have the air released, which he did. Filter operates fine. After the 7/4 storms, the pool water turned green. Not inviting to swim in. After trying a few remedies that didn't work, I called the store and Tim suggested I bring in a H2O sample to figure out what the problem could be. After he did the test, he told me it was metals in the water and gave me the correct additives and explained how to fix the problem. Following those instructions now. Tim also said that he will do another H2O test next week to make sure everything returns to normal. I don't know whether PV Pros rate is/was competitive but when you have a positive experience with a company, sometimes any extra cost is well worth it! I will now have PV Pros do all the servicing on my pool.

When on the search for a pool company to service our pool on a weekly basis, we first looked into…read moreRainbow Pools as we have used them for a variety of services, but they had a lengthy waitlist. A quick Yelp search and Request-a-Quote later and I found Precise Vision Pros who quickly responded with what I felt was a reasonable quote for summer services. I really love this company. I've had some issues with other folks that have serviced our property in the past (we rent out our home and do not live close by) but this summer has been a breeze with Precise Vision Pros. They are always prompt to respond to my emails and are so courteous when it comes to processing payments. While they do ask that you pay half up front, I had arranged services well in advance of the summer and they kindly allowed me to pay that deposit in early May rather than February. Beyond the amazing Sara with whom I've been in regular contact about services each week, I must note the quality of services overall. Each time we've visited, I'm happy with the water quality and vacuuming. They are always on top of any incoming weather that might affect the pool and arrange visits accordingly. I also love that they provided complimentary critter life savers (floats that save lives of unsuspecting frogs and small animals that might have fallen into the pool). Sadly, I'm moving after this season, and I'll really miss working with this company. They really were lifesavers for us this summer!

Absolutely top notch service. I called and was scheduled…read morefor spa pool water and in just a few days all was completed. I'm impressed with the quality of customer service, very knowledgeable about my new pool, the price was very reasonable as well.

Responsive and fast. I received a return call the next day (not like some others i wont mention…read morehere), and he showed up when he said he would. Nice clear, clean & affordable water. Thank you!

Another amazing opening where the pool water is blue. Put the system on.Added additional water and…read morethe chemicals. We were swimming in it the next day. He comes over weekly and checks are chemicals. If we're low he adds it in,while cleaning out skimmer and take his time to brush the walls. Best company we've found. His prices are fair for all extras he throws in.

STAY AWAY!!! I originally called this company in 2021 for a new liner. They came to measure my pool…read moreand had to come back a second time to remeasure again because something was not right. Both times when they came to my house they just walked into my backyard - did not knock on my door or anything, which was very rude and unprofessional. After the second time measuring, when they eventually came back to install the liner, the measurements were off. Our liner kept popping out and leaks were happening. I called and called and never got a response back. It took them a whole year to come back to fix my liner and all they did was place pins to stop it from falling (2022). Did they fix the leaks? No. I've been calling multiple times again to fix the leaks. It is now 2023 and nothing was fixed. They take your initial money and then dump you. You don't get a response from the workers or the owner. They completely ghost you after taking your money. One worker answered my texts about scheduling a time to come fix my leak. He set up a time with me and then on that day said he was too tired to come and didn't show up. He said he would come the following day but guess what, no call and no show. If you're looking for headaches and problems, make sure to give this place a call. Otherwise, save yourself the trouble and money and call a more respectable and professional company.

This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

We couldn't be happier with our experience with The Pool Boss! From our very first meeting with…read moreChris through the final touches, the entire team was professional, knowledgeable, and genuinely cared about making our vision a reality. The communication throughout the project was excellent, the workmanship was top-notch, and every detail was completed with care. The finished pool exceeds our expectations and completely transformed our backyard into a beautiful space for our family and friends to enjoy. A special thank you to everyone at The Pool Boss for making the entire process smooth and stress-free. If you're looking for a company that delivers exceptional quality, outstanding customer service, and truly stands behind their work, we highly recommend The Pool Boss. We couldn't be happier with the final result!