I brought my SUV to Sammy's, at 815 Hillsborough Ave in Tampa, for a small repair of a hose. Two…read moredays later, it breaks. I'm stranded in traffic. I take it back to them and 3 more things need to be fixed. They kept my car for 3 weeks. The day after I got it back, there were more complications than the original problem. I've taken my car back about 10x now. Each time they say they can't find the issue or can't hear the massive noises it makes. I drove with them and, like magic, the noises appeared. I brought my car to them Friday, They were supposed to call me at 2 or 3pm. No calls and when I try to contact them, they NEVER ANSWER THE PHONE! Today I went to their shop with a male neighbor of mine. The owners brother raised his voice at me in an attempt to intimidate me and was using profanity to deflect from their horrible work. He even stated how his brother commented that I just want to come and complain. I don't know anyone who decides to wadte the time in their lives to sit for hours in a filthy auto shop, just to complain. He also LIED about the parts they were supposed to replace. They should have fixed a head gasket, radiator hoses, and the timing chain. Sammy's brother, Jose, said they replaced my raidiator. WHAT FOR, WHY?!!! Long story longer, my car is still not fixed, I'm out $1,600, I have no money left to fix my car. The engine is about to die. I'm now about to take them to court. NEVER TAKE YOUR CAR TO SAMMY'S...EVER!!!

I really want to thank Sammy, Pablo, Jessica, and crew for the outstanding service! Pablo promised…read moreme "Rockstar service" and that is exactly what I received. I had issues with my AC unit not blowing cold air. They diagnosed where the AC system leak was and fixed it fast at a very fair price. I'm very happy I took my care to Sammy's! I highly recommend them! Thanks so very much once again!

Mavis never leaves us hanging. Wonderful service, friendly staff. I cannot say enough about their…read moreprofessionalism! The prices are competitive and the service is top notch. I have done oil changes and car inspections at Mavis and they do not disappoint.

5 stars every time. They are honest, fair, and have personally saved me thousands. Real…read morecommunity-type shop. If you're new to the area and want good honest work I highly recommend stopping by.

My car started to make a noise and overheat. I called ahead to verify that they could take my…read morevehicle. I was greeted by Bernadine, she was very sweet. I explained my situation. She handed everything over to Richie and he said he would take a look at it. They were so kind to offer me a ride back to work such sweet people! I was visiting from Orlando and needed to get back home that same night. Richie called me back with a diagnosis and quote. The part I needed was on back order. Richie was able to create a heating hose fitting and get me back on the road the same day! He quoted me a good price for the work. Didn't hurt that he collects Camaros as I have a Camaro and knew I was in good hands! THANK YOU SO MUCH RICHIE AND BERNADINE! Drive straight back to the second row of shops if you're lost.

I checked out this spot because of the good reviews on Yelp. There were good reviews…read more My experience was different. At first it was difficult to get information over the phone and to schedule an appointment. Apparently there was one person who may have the expertise for my Subaru. Maybe there was another reason, who knows? When I was there I asked very direct questions based on my limited knowledge of my car's issues and a previous estimate from the dealership. I didn't get direct answers and basically was told they'd have to work on the car to get the full picture. I made the mistake of sharing a written estimate. They basically recommended a lot of work which would require me to spend about what was on the previous estimate from the dealer, but not the exact same work. I was primarily concerned with anything that would effect safety and just being able to depend on the car not breaking down. They recommended new tires because of rot. I hadn't seen any rot but I took their word for it. They also did some suspension work, less than what I was going to get done at the dealership. I think they wanted me to buy tires through them also but that wasn't happening. After their work, I got my car back and got new tires from Costco. I still spent a lot of money. The quality of the work was good but the service, exchange of information and overall experience wasn't good. I know a few things about cars, I just don't work on them anymore because of all of the new technology. I think I know enough to know that I probably spent a few hundred dollars more than I needed to. Good quality work but not the value that I anticipated based on the reviews.

After a rear end crash I brought my car to Allied. They did a great job and we're so helpful and…read morecourteous. My car looks great.

They keep your car too long and they usually break something else while trying to fix the main…read moreproblem. There quality of service is not the best.

I was recommended this business by my roommate. I was able to Whatsapp the owner for a quote and…read moreget service the next day. It was done in one hour and at the exact price. The people and shop were great. Brakes and rotors done for a third of the dealership price. Can't be that service and price!

I rarely leave negative reviews, but after multiple bad experiences with this shop, I feel…read morecompelled to share my experience. **After I left my review, I checked other bad reviews and found that it's not the first time they quote a price and then change it, work isn't completed properly and their failure to follow through on commitments! PLEASE, PLEASE do yourself a favor and read other negative reviews for additional information.** -Long read- I brought my vehicle in for an AC recharge and an alignment. Before bringing the vehicle in, it was quoted $80 for the AC recharge and based on the services discussed, I understood my total bill would be approximately $200. I waited at the shop for my vehicle to be serviced. When the work was done, I was quoted $290. Only then was I informed that an additional service had been performed because the system would not hold a charge. My concern was not that additional work was needed, but that no one contacted me for authorization before increasing the cost as I was sitting in the lobby and readily available for communication the whole time. The alignment experience was even more frustrating. After leaving the shop, I immediately noticed that the alignment warning light was still on, the steering wheel was off-center and the vehicle was pulling to the left. I returned right away and explained the issue to Ricardo. I was told that the alignment technician was at lunch and that I would need to wait or come back another day. When I explained that not only do I live and hour away, I had to get to work and that I did not feel it was fair for me to absorb the inconvenience of correcting work that was not completed properly the first time, I requested a refund so I could have the alignment corrected elsewhere. My request was denied. I was told that alignments are not always done correctly the first time and may require multiple attempts. As a customer, I find that explanation unacceptable. A vehicle should be test-driven and verified before being returned to the customer. Unfortunately, this was not my first negative experience with this shop. Several months ago, I brought my vehicle in for AC diagnostics on a Friday. I specifically told both Ricardo and another employee at the front desk reception that I worked multiple jobs that weekend and absolutely needed access to my vehicle after hours. Both assured me that leaving the vehicle accessible for pickup would not be a problem. When I arrived close to midnight to retrieve my vehicle, it was locked inside the shop. When I contacted Ricardo, he informed me that no one would come to the shop to release the vehicle and that I would have to wait until the next morning. He then explained that the vehicle had been locked inside for "security reasons". I communicated to him that had that information been communicated to me beforehand, I would have made different arrangements or chosen another day for service. Instead, I was left scrambling after midnight to borrow a vehicle from a friend and later had to arrange for someone else to pick up my car because my work schedule prevented me from retrieving it during business hours on Saturday. My biggest issue throughout both experiences has been the lack of communication, failure to follow through on commitments and what I felt was rude and dismissive customer service. I understand that mistakes happen. What matters is how a business handles them. It has been an extremely frustrating experience and Ricardo was extremely unprofessional! Unfortunately, based on my experiences, I will never return and I cannot recommend this shop!!

Bennette's Auto Repair is a mechanic shop on another level. I have done business with many…read moredifferent auto shops in my lifetime and in contrast, the service is literally like night and day! For starters, the customer service is consistently top of the line. If for some reason they miss your call, they call you back promptly even if you didn't leave a voice message. I've found most mechanics to be terrible at answering their phone at all. The ones that do answer are very short with you and seem inconvenienced if asked more than 2-3 basic questions. In comparison, these guys are friendly, enthusiastic, and actually helpful! They work with your schedule as best as they can and even recommend the best local businesses for work they don't perform i.e. auto body shop. Don't just take my word for it; do yourself a favor and call them; even just to get info regarding your specific need. From the initial phone call, you'll see what I'm talking about. Even more importantly, Bennett's Auto Shop is honest and operates with integrity. My very first experience with them was when my car started making an alarming rattling sound while driving on the highway. I was sure it would be a minimum of several hundred dollars in repair. Bennet made a way to fit me in the schedule toward the end of the day, took the time to jack the car up, and saw that a simple loose screw was causing all the racket. He was completely transparent, and even showed my husband what he had found. How many of you know that the majority of places nowadays would have slapped you with a large bill and you wouldn't even be informed of the simplicity of the repair. With that being said, we weren't even charged for the service. If you're looking for a place that you can trust, you've found it! This place holds themselves to a higher standard and they conduct business with a spirit of excellence. I highly recommend Bennett's Auto and I'll be referring anyone who is in need of a mechanic, as It's truly one of a kind!

Replace blower in my truck charged 625 00 dollars ac…read moreblower.over priced wouldn't recommend them.

This review is by Larue Terry:…read more I took my vehicle which is over 20 years old for repair. Yes they kept it awhile but when I got it back, they not only repaired my vehicle but added a few extra touches and did not charge me for the extras. AAROn was excellent and very accomodating as was the owner Larry Brazil. I am very happy and would go back and refer them to others. Thank you guys for a good experience.

So if you blink one to many times you can pass this place. From the outside looking in you can…read moremostly see the buy here pay here dealership. But to the side of it there is a little trailer where the office is at. This place is not like your other chain auto repair shops. And to be honest I was a little concern dropping my baby off here, but I couldn't ignore the good reviews that it had, and well hell I always believe never judge its book by is cover. I rolled in with out any appointments in the AM on a Friday and they where able to take care of me right away.

Been in the car business for 60 years in Tampa this is one of the most expensive shop I've been to,…read moreI would say if you could go to the franchise dealer

I rarely post reviews but felt the need to post on this company. I own a Mercedes and any time I…read moreneed to have work done it is overpriced and time consuming. After being recommended to V W Moters, I had my car towed to this company because it wouldn't start. The owner quickly troubleshooted and fixed my car within the same day. I required 2 new batteries and when I picked it up later that day, it started back up with no issues. The prices were also fair and reasonable compared to what a Mercedes dealership would have charged me. Fast forward a few weeks and I noticed my brakes were going bad and called last minute on a Friday for an estimate. Although closing within the hour he asked me to bring the car by for an accurate estimate. Turns out my brakes were so bad that they were metal on metal and he didn't feel comfortable with me driving off with my car in this condition. Since I have no other form of transportation I was offered a vehicle to drive if he could not get the parts in and car fixed by the following day when they close at noon so that I could get to work on Monday. Very grateful for this kind gesture but I declined since I live close by. My car was ready by 10 am the next day and again, the price was fair and much cheaper than the dealership. I highly recommend this family owned business. Everyone there is super nice and professional. The prices are fair. The work is reliable. I will continue to bring my vehicle here in the future for any car related issues as well as referring my friends who are looking for a trustworthy mechanic.