Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

I originally left this dealership a 5-star review after buying my brand-new Frontier Pro-4X. My…read moresales rep Justin was great. I'm changing that review to 1 star because what happened after the sale was a completely different story. The review pattern makes sense to me now. Most of the 5-star reviews are about sales. A lot of the 1-star reviews are about service. I did not understand how real that split was until I needed serious warranty work. According to Nissan Consumer Affairs' own records, my truck spent 33 days out of service at this dealership alone (not including the additional time it later spent at another Nissan dealer). They did attempt repairs, but once they could not solve the major warranty issues, management put a path forward in writing through Nissan Consumer Affairs and then later reneged on that written agreement without notice. I escalated through management, BBB, and Nissan Consumer Affairs, so there is no misunderstanding and no lack of communication. Everything is documented. When I pursued the BBB route, the dealership responded by changing the story, denying what had already been documented, and publicly presenting a version of events that was flatly inconsistent with the written record. What made the reality impossible to ignore was this: another Nissan dealership (the one Nissan Consumer Affairs sent me to after DeLand Nissan declined to continue) later verified the same issues and began major repairs under Nissan oversight. That should tell you exactly where the problem was. If you buy here and plan to service the vehicle somewhere else, you may be fine. If this is the shop you expect to stand behind the vehicle after the sale when serious warranty issues come up, buyer beware. If you want the paper trail, search "BBB DeLand Nissan" and click "Complaints."

I will NEVER bring my car here for service again. I brought my car brand new in 2020, Nissan Altima…read moreand never had issues until after they completed service on my vehicle. I had $850 worth of service done on a Saturday then literally on Thursday (less than a week) my car stalled at a stop light and would not move. Brought it back in and now they are quoting me $1,000 to fix. There was no apologies, no resolve, no accountability. Just deflection and POOR service. Also, I brought the car in at 7:30am and it is currently 1:50pm and my car still isn't ready and no updates. Horrible! Avoid this location if you can. 0 stars, I do not recommend at alll.

Drove over two hours to do a straight trade--my bike for a boat--after confirming the details in…read moreadvance. When I arrived, they rode my bike for a "test ride," but then refused to allow a water test of the boat they expected me to trade for. That's not how fair deals work. If you expect to test someone else's equipment, you should be willing to provide the same opportunity. Wasted time, gas, and effort dealing with this place. I would strongly recommend getting every detail in writing before making the trip.

The owner of this company is the most dishonest person I've ever done business with. The brakes…read morewent out 3 days after I purchased the vehicle. The car isn't safe to drive and now needs $1500 brake line replacement. The owner persuaded me to conduct the transaction under the table in cash. He handed me the title with the previous owners information and told me "write whatever you want on the title" DO NOT PURCHASE A VEHICLE HERE WITHOUT A MECHANICS APPROVAL!!!!

Heather and Kyle in the Service department are the best. A-Team! Purchased my 2024 Tahoe here and…read morethey take care of me every time. Friendly, Knowledgeable, Efficient. Cameron the service technician also awesome!! Well Done!!

I came to this dealership after talking to a wholesaler friend of mine who had seen a 2021 Low…read moreMileage Jeep Gladiator on Carroll Chevrolet Used Car lot. We were greeted and after asking to speak with Casey the Used Car Manager one of the salesmen went to get him after telling us to make ourselves comfortable. After a cordial introduction the vehicle was brought around to the front of the dealership so we could check it out and we were offered a test drive which we did after going over some details and doing a full inspection. Although this vehicle wasn't the exact fit we were looking for everyone here was very professional and accommodating and they went out of their way to make sure all our questions were answered before we shook hands and left the dealership. This was a very pleasant experience and I'd definitely return again if I find something on their lot that interested to me...

We love our new Tacoma truck! Thank you to Alex for his expertise in knowing what we wanted…read more Bruce was a rock star salesman! DJ made the paperwork easy. What a great experience.

They do mark ups , they advertise a price that is low but when you ask for out the door price, all…read moreof a sudden they mark it up with dealer fees, accessories... etc. look AT THE ATTACHED estimate WENT FROM $27999.00 TO $34000.00

I cannot say enough great things about this dealership. Juan Restrepo was incredible he helped me…read morewith great respect, listened to my question and answered them all. The people working there always had a big smile on their faces. I would highly recommend this dealership.

I have a warranty issue with my 2024 Kia Sportage…read more I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10.

Just wanted to give another 5-star review to this dealership. The employees here are so friendly…read moreand knowledgable about Mitsubishi. Appointments are easy to make online and they do try to get you in-and-out as soon as they can. What I appreciate is that every now and then, they come in the waiting room and update you what's happening with your vehicle. They also offer complimentary car washes! My car is always well taken care of here. Special thanks to Omar who has been working with me since last year. I literally only come here if he's taking care of my Mitsubishi. He's very professional and welcoming, to me, his coworkers and the rest of the guests that are also getting their car serviced. Love this place, love my Mitsubishi! Nothing but good to me.

This dealership has gone WAY downhill over the years...it's gone from bad, to worse. Calling the…read moreparts department was an extremely frustrating experience from start to finish. I was spoken to with an attitude and made to feel like I was bothering them simply by asking a question. Mind you, I work at a shop myself and was trying to locate a part for our customer. There's no excuse for treating customers this way, a little professionalism and respect would go a long way. Management should seriously consider retraining staff on customer service because the current level of service is unacceptable.

I had a wonderful experience buying a car. The sales rep Danny Woodmore listened to what my…read morepreferences were and recommended a car that fit my budget and preferences perfectly. The entire experience from the manager to the paperwork processing was an excellent memorable experience without pressure and without surprises. I highly recommend this dealership.

I was recently at Coggin Deland, the experience I had with Rashna, she was my sales advisor, her…read moreknowledge and expertise was amazing. I will definitely go back again and I will tell my friends and family.