Tony and PJ did an awesome job. I recommend them for any aftermarket part to be installed .read more

I Called the shop and asked how much to get a muffler welded onto my Engine [estimate 45.00 + shop…read morelabor] Then when I brought my **Bicycle** into the shop to have them Weld on a YZ80 muffler onto a Header to be mounted on the 2 stroke motor. The estimate went up to $120.00 *Including shop labor*. But His welder was out sick, So they had someone else work on it. It sat at their shop for 2 weeks waiting on the welder to get better. by the time the 3rd week rolled around Monday morning I was on the phone and the gentleman on the other end of the phone said he had another mechanic that new how to weld. Would I be all right with him doing the work, I said yes. 3 days later I was told I could pick it up. The Mechanic that worked on my Ride, He's such a Idiot! The welds are blobs and balls & pitted. Worst welding I have ever seen from a Newbie Welder! I had spent 20+ hours getting that Muffler to a Mirror finish and 3 separate coats of High Temp Gloss Black Baked in the oven at 300 degrees for 2 hours and wet sanded after each time before the next coat. It looked like a Black Mirror I loved it! The Welder decided on his own to re-paint my Muffler to it's original flat black using HTP and charged me 2x times the price of A can of High Temp Paint. The Mechanic was using the paint to cover up his poor job of welding. On top of this I was charged 157.29 for him to weld my Muffler & Paint my Muffler. Yes I took a Bicycle to a Motorcycle Mechanic to get a Motorcycle Muffler welded onto a 2 stroke motor for me. I've got over $2,000.00 into this ride. I was shocked at what he did to my ride and the price I was charged, I'll never send anyone to them.

Exceptional customer service keeping my car going until they realized it was the battery that I had…read morebought before..thx guys

I purchased top-of-the-line windshield wipers but they were not working properly and driving the…read morecar was problematic and dangerous since we were having lots of rain. The next morning I returned and manager Ray was absolutely wonderful! He found a different pair of wipers, installed them for me, and they worked perfectly on our older vehicle. He also refunded the money for the original wipers I purchased. Such kindness and outstanding customer service!

Fator's is the best. They have done nothing but go out of there way for me every time I walk…read morethrough the door. I will always be a loyal customer.

We were all set for a multiday ride and noticed first thing in the morning a small leak underneath…read morethe KTM 450... Called this place they were open right on time had exactly what we needed super conveniently located professional and nice people! Oh and they let us use a couple tools as well as some Loctite :-) thank you!

They are always so helpful. The customer service is amazing and Cooper and Gabriel are awesome. All…read morethe employees are great.

The part that I need is both accessible and legal for me to use and the person who answered told me…read morethat I would have to go to the dealership to have the work done. This is false. I don't understand the reason behind it but I don't appreciating it. I can't in good conscience receive a place that spreads misinformation to its customers. I prefer to spend my money in the type of establishment that operates on their integrity.

The employees of this store have been there "forever", so if you want consistent service with folks…read morewho know your face or your story or your needs, head into Napa Auto on California Street at Shasta. I have had really good and exceptional help from both Chuck and Debbie; Debbie for example did a major research for me both times I needed help... it's so fitting they are both Legends in the industry, selling and backing up a Legend battery... Thank you!! Thank you both!

I went in to get minimal help and minimal, rather no help is what I got. It would have taken 5-10…read moreminutes for someone to really help me, my day off so don't have time to go back and forth. Lazy is my summation, sorry.

I'm really sad to have to write this negative review. AutoWorks has been working on my Tesla door…read morehandle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said may really sad I have to write this negative review. AutoWorks has been working on my Tesla door handle since my first appointment on February 3rd. They said I needed a new door handle (which turned out to not be the problem)I paid in advance for the full repair. My car was in and out of their shop 6 times and they were never able to make the repair. I was unable to open my driver's door, kind of a problem I finally said maybe I need to take it to the Chico Tesla service center, Tory at AutoWorks agreed saying they were frustrated. Tory agreed to fully refund me my money, now two weeks later they are gosting me. I am super disappointed in their unprofessional behavior. I have been very understanding and patient inspite of having to bring my car in 6 times and leave it and make transportation arrangements. AutoWork advertises they are proficient in working on Tesla's, I would strongly disagree with that. Tesla in Chico was able to make the repair, it was not the door handle that was the problem.

Autoworks tried to determine why our locking system wasn't working on our 23 year old Toyota. They…read morehad the car for several hours and couldn't diagnose the issue. But they didn't charge us! And they made a suggestion as to what we could do to fix it! Thanks guys!

Needed a battery for two motorcycles and Brandon E helped me out, he was very knowledgeable and…read morefound a battery that worked perfectly. I will come back with all my battery needs. Thank you!

Excellent products and service. They also have the best prices in the area plus they give veterans…read morea 15% discount. Location is very convenient. Next week I plan to take my motor home in and have the batteries replaced. The employee or owner that I dealt with was very knowledgeable about their products and was open to sharing his knowhow.

I have recently moved to Northern California and was looking for a place that I can trust with my…read morebaby V and my dune buggy for parts and shop work. You just can't trust just anyone with something that has been in my family since 1969, ya know? Trust me when I say I have found that perfect place in WOLFGANG INTERNATIONAL!

These people are terrific! They will do their very best to take care of customers. They helped me…read moreget a part that I had searched for days on the internet trying to find. They shipped it the same day, for a very fair shipping charge, and I had it in three days. They literally saved me from a real disaster with my motor home. THANK YOU!