I want to give a MASSIVE shoutout to Shane! If you need any service on ANY motorcycle Shane is…read moreTHE MAN TO SEE! I recently borrowed this Himalayan from a friend to ride the Lost Coast BDRx. The bike needed new tires. There is no need to screw around online trying to "get a deal". The very BEST way to get new rubber is to just call Shane at 5303382096. Elite Motorcycle Don't waste your time (and his) with garbage "deal" tires you find on some discount site. I did that. Due to our past service relationship on my bike he agreed to put them on. Well they were defective. So not only did I waste his time I jeopardized my whole trip. Shane was able to order the proper tires and install them in time. Always professional, always reliable, always a great price. There is ZERO reason to go anywhere else. Thank you Shane for helping me on this amazing journey.

Excellent Mechanic and a Gentleman at that, Very Knowledgeable Mechanic, Very Helpful…read more I brought my tires to Shane's old Shop and had him change the front and rear tires and spin balance on my 2007 Honda VTX1300R I was plagued after new tires were installed with Customers 45 degree metal Valve stem with Rubber base. My rims are thick but flat they block easy access to the valve stems so the stems come out at a 45 degree angle. I was just trying to reinforce that curved part of the stem for long term use, (preventive maintenance) I noticed after a few days the tire would look low so I would check and the have to use the rechargeable tire pump to bring it back to desire pressure. I thought I had a rim leak, I was busy using my new tires breaking them in before winter. I had spoken to Shane over the phone and he told me to spray the rim and look for bubbles, I didn't see any, I sprayed the capped valve stem and didn't see any. Even after riding 100 miles in the first day it took about a week for the tire pressure to be low enough that I would notice it, After most of my running around was done in the span of about 3 months some days it would be slightly low other days it was fine, I Asked Shane for some help I was trying not to bother him since his old shop was packed with Harley's and it was near Christmas I didn't want to be a bother to him. He didn't have any issues he told me when a good time to come by the shop and he's have a look at it and get her solved. I brought the tire in off the bike to cut my costs and Shane sprayed down the rim No leak he then removed the valve stem cap and sprayed down the valve stem and it bubbled profusely. He pulled the Inner valve and deflated the tire and pulled the leaking Valve stem and unmounted the tire to get to replacing the stem and used one of his angled stems, He remounted the tire and filled it up and sprayed the stem and it too was leaking. So He re-pulled the stem and tried another until it didn't leak. He remounted the tire re-balanced the tire, and didn't charge me a thing. I gained some experience and a New Mechanic to go to. Thank you.

This is the first five star rating I've given to anyone or any place. Outlaw Custom Cycles, and…read moreowner/founder Mr. John Goff, deserve each one - if not more. John's passion and knowledge of motorcycles is evident as soon as you enter the shop. The array of makes and models were impressive. The shop was clean and organized which says a lot about the business and owner dedication. John greets you with a smile and a firm handshake - the sign of a fellow brother and biker. I truly respect John for his honesty and patience as he explained in full detail all repairs and costs for parts and labor. I explained that I am a machinist, not a mechanic, and that I had no problem leaving my Dyna in his hands. When all was said and done the charges were more than reasonable and my Dyna runs better than the day I got it. Thank you John for your expertise and keeping me safe on my travels. - Mike O.

Garys motorcycle is super easy to talk to and they are efficient in their time. I was back in the…read moreroad way before I thought I would be.

The second star is because they were able to work on my bike on pretty short notice, but I guess…read morethere is a reason why he has the availability. I feel bad for leaving a negative review, Gary seemed nice and it looks like the shop has a pretty good rep but this was my experience. I should add that this was done before I was about to take a trip - so time was a factor. Took my Harley in to get it serviced and have him take a look at a leak. Got it back - it appears in trying to stop the leak he over torqued my transmission plug and stripped it entirely. Dude ghosted me when I tried to call him multiple times, didn't return the calls and the business hours don't mean that he will be there. I thought my primary gasket was no good, I showed him the concern and he replaced it. Told me afterwards it wasn't even broken, but he replaced it anyways. So now my bike leaks more than it did when I took it in, I have a new gasket that I'm not entirely sure that I needed and I'm out 500 bucks. Lesson learned. Ended up getting irritated and just fixing the thing myself.

Week on Lake Shasta saved by California Custom Trailers and Powersports. My SeaDoo swallowed rocks…read moreon a Wednesday afternoon (7/9/25), called Calif Customs they said bring it in they have an opening on Tuesday (7/15/25), fully booked until then. I explained I would be leaving the lake Sunday so that wouldn't work. Service Manager said bring it in today we'll see what we can do. Got there an hour later and they pulled mechanic off of another job to work on my issue. I thought I'd have to leave for a day, mechanic asked if I'd mind waiting about an hour. They not only fixed, hooked up trailer to my truck and I was out of there in less than 60 minutes. It cost half of what my son paid in the bay area 6 years ago for identical work. These guys are great, entire staff friendly and just wanted to get us back on the lake. I could not have been more pleased, especially since it cost much less than I was anticipating. Great business, highly recommended.

The correct part was ordered and the service department worked me into their busy schedule.read more

Fator's is the best. They have done nothing but go out of there way for me every time I walk…read morethrough the door. I will always be a loyal customer.

We were all set for a multiday ride and noticed first thing in the morning a small leak underneath…read morethe KTM 450... Called this place they were open right on time had exactly what we needed super conveniently located professional and nice people! Oh and they let us use a couple tools as well as some Loctite :-) thank you!

I've been touring the last month on a 60k mile 2016 Ultra Limited…read more Coming through Oregon a few days ago, I started having some serious clutch/transmission problems. Took it to Shasta explaining I'm travelling. They got me in right away and after a couple hours, they broke the news to me. Main transmission shaft bearings went out. It would take at least 10 days to get the parts in. The sales manager asked if he could get me out the door on a brand new bike for less money than my repairs would cost, would I be interested in doing it? Long story short, they sent me out the door on a new Ultra Limited for far less money than what my repair would have been. Not only that, but the tech working on my old bike, Kevin, even helped me transfer some accessories from the old bike to the new one. Thank Kevin and Shasta!

Sadly Shasta Harley never really did anything to correct these safety Items they sold the bike…read morewith. Just called and wanted to "trade it in like a regular trade deal. Bike still sitting in garage 99 percent of the time. very disappointing. If dealer wants to give me full amount spent on trade for a different bike I would come in. but no contact at this point.

Small shop with good quality and good people. Just one guy working there but super nice and very…read morehelpful.

Was very happy with the service Terry provided…read more Got a rear flat on my Honda Africa Twin Adventure Sports coming down into Yreka. He was the only person in redding with a tire in the size I needed, and was open on a Monday! Terry got me fixed up and back on the road to finish my ride back home in no time. All while having fun talking shop. Thanks again Terry!