One star is, is one too many. DISHONEST POOR COMMUNICATORS…read more My boyfriend took his diesel there. Told them he had replaced the fuel injectors within the past year, lift pump within the past two years and believes it's most likely the pressure pump but does not have the scanner required to do the other diagnostics that need to be done. My boyfriend called around after dropping his truck off around 9 am. I sat like a fly on the wall listening. My BF asked about his truck the person on the phone sounded annoyed when they told him "I'm with a customer can you hold?" He came back on the phone and proceeded to tell my BF that they aren't really sure what the problem is but they think possibly 3 of the injectors failed and would have to charge around ballpark of 400$ to take them all out to test them, but it could be the pressure pump they don't know for sure. Long story short he called up Jefferson State diesel (JSD) where he had purchased the injectors to begin with. The friendly staff member answered, "Good afternoon, (introduced himself) and asked how he could help. He referred to my BF formally calling him Mr (and used his last name)." He was so professional far stretch from J and H performance. He informed my BF his injectors were under warranty and would be glad to help. My BF then called back J and H performance and explain to him that he would go ahead and pick up his truck. He asked what the charge would be. J and H performance told my boyfriend that they worked on his truck for four hours total. There was no diagnosis which is the whole point of bringing it in. They told him what he already knew. Apparently on the receipt there was only a few items that show what they had done which was hook up some scanners and they told him they worked four hours on his truck and charged $375. NO WAY When my bf told him he was very unhappy with that price considering there was no diagnosis.. the guy told him, "well what do you want us to charge you?" Then proceeded to get rude and state, "just come get your truck and don't come back here." My BF told him "oh no I don't expect anything for free. I know you did some work, I'd like to pay you for but 375$ is ridiculous!" My BF paid the full bill needless to say he won't be returning and I would not recommend them, myself personally, to anybody just based on what I had witnessed with my own eyes and ears. Very unprofessional. Worst experience ever!

They fit me into their busy schedule and got me on the road to finish my journey from WA to…read moreSouthern CA. Thank you all for your help. I had to spend the day in the office and both Joel the owner and his very beautiful office assistant were very nice to me. The mechanic explained everything very well.

We were very pleased with the "no pressure" sales from Rick, the salesman. The tech, Dan, did a…read morethorough job of explaining how everything worked. We love our new RV and excited to go camping!

The lady seemed helpful and what she knew but right off the bat for a problem that I can visually…read morelook at and she could visually look at she wanted $179 diagnostic when I wanted to replace the system and replace it with the new system, I do not need a diagnostic to replace part with a new part. I asked if $179 would go towards the $2000 -$3000 of work that would end up needing to have to be done. And she said no, had they applied this I would've had them do the work, but since they are unwilling to do that, I will go elsewhere.

Tony and PJ did an awesome job. I recommend them for any aftermarket part to be installed .read more

I Called the shop and asked how much to get a muffler welded onto my Engine [estimate 45.00 + shop…read morelabor] Then when I brought my **Bicycle** into the shop to have them Weld on a YZ80 muffler onto a Header to be mounted on the 2 stroke motor. The estimate went up to $120.00 *Including shop labor*. But His welder was out sick, So they had someone else work on it. It sat at their shop for 2 weeks waiting on the welder to get better. by the time the 3rd week rolled around Monday morning I was on the phone and the gentleman on the other end of the phone said he had another mechanic that new how to weld. Would I be all right with him doing the work, I said yes. 3 days later I was told I could pick it up. The Mechanic that worked on my Ride, He's such a Idiot! The welds are blobs and balls & pitted. Worst welding I have ever seen from a Newbie Welder! I had spent 20+ hours getting that Muffler to a Mirror finish and 3 separate coats of High Temp Gloss Black Baked in the oven at 300 degrees for 2 hours and wet sanded after each time before the next coat. It looked like a Black Mirror I loved it! The Welder decided on his own to re-paint my Muffler to it's original flat black using HTP and charged me 2x times the price of A can of High Temp Paint. The Mechanic was using the paint to cover up his poor job of welding. On top of this I was charged 157.29 for him to weld my Muffler & Paint my Muffler. Yes I took a Bicycle to a Motorcycle Mechanic to get a Motorcycle Muffler welded onto a 2 stroke motor for me. I've got over $2,000.00 into this ride. I was shocked at what he did to my ride and the price I was charged, I'll never send anyone to them.

We were traveling from Orange County heading to Weed to spend a few days when the engine light of…read moremy suburban went on. The car was also making some clicking noises. We had the car towed on Sunday night and brought it to Perry's after my nephew researched their website. On Monday we were there at 8am and to our surprise there was a line of people already in the office. We figured we had no chance but the fact that they were super busy was a good sign. Amy took care of us and said they were super busy but would get someone to do a quick diagnosis. Jeremy, the Manager, stopped everything he was doing and provided us with a quick diagnosis and our options. The car had not been serviced in a while And it needed a new transmission. Expensive but the fact that Jeremy took immediate care of our needs and provided options plus we felt so comfortable with the way he handled it. The rest of the staff were very friendly and super helpful. It's a bummer that our car broke down but I am thankful for repair shops like Perry's who are honest and handle their business with integrity and care for the people that get stranded in the middle of no where while traveling on vacation. Keep up the good work! Yazmin Ranger

We need more than five stars! Knowledgeable, honest and kind. We have a car that is new to us…read morewith crazy problems and this shop is helping us work through them. So grateful. Honesty feels great in a mechanic!

Would highly recommend! Excellent work and friendly customer service on our 55 Chevy. We had an…read moreuncommon issue and not only did they take care of it but did a couple small adjustments they found. Special kudos to Chris and Aaron!

I had a check engine light come on my Nissan Xterra. I had the code checked P0430. This is a common…read morecode for catalytic converts. I called around and J & K Muffler had the best price, could get me in fast, and the customer service was amazing. They went above and beyond. I drove down for my appointment and the check engine light had gone off. I told the owner. He check the codes and nothing showed. He recommended that I keep driving. If I have any exhaust needs in the future I know where I am going for honest feedback and work!

Went to Rod's today for routine maintenance flush on the radiator. As a radiator shop, Rod's was…read morehalf the price of an automotive shop and very thorough. Everything flushed, new clamps, radiator cleaned. We were very impressed and would return for any radiator issue. Highly recommend this business.

NO STARS unless you like being charged for services that are not done…read more Took a radiator in to have it rodded out and a tank replaced. They charged us for the tank and all replacement parts, along with the cleaning and rodding out. When we got it home and lifted the radiator to reinstall, out poured green antifreeze (Red Flag #1); Owner had stated that he flow tested the radiator and it was "clean", a flow tested radiator does not have antifreeze to pour out (Red Flag #2); then after looking into the bottom port there were no internal scratch marks from being rodded out (Red Flag #3); We called the owner back the following morning, asked him what he glow tests his radiators with he stated he "cannot answer that" (Red Flag #4); We took radiator to a completely different shop morning after picking radiator up from Rod's, shop number 2 flow tested radiator first thing and found it was plugged, they had to use acid to unclog and thoroughly clean the radiator, they got excessive dirt and bugs and debris out of the radiator (Final Red Flag); We then called Rod's to inform them that we believed they charged us for a service that was not actually completed, they acted highly offended, but could not provide proof that the service was indeed completed let alone answer questions about the steps of the supposedly done service. Further more, after facts were presented and a lawsuit implied, they did refund the money but not until we had to use our own receipt to tell them how much they had charged us because they had "misplaced" the receipt from the day before. #suspicious Rod's Radiator was established in 1978 by Mr. Rod Forseth and was know for his quality work. Don't let today's Rod's Radiator fool you. They bought the name but they are not continuing the quality. GO ELSEWHERE!

I've had a lift kit, a leveling kit, a bed liner, and some U joints installed by these guys on 3…read moredifferent vehicles. They're priced well, polite, and always have done a good job. I've heard of others having some headaches but that's never been my experience. I'm sure I'll be back for more

I had a dead key fob. Phone was locked in my car. Walked into their doors and the three staff…read moreworking were the absolute nicest folks I have ever met in a store. They assisted me in getting my car unlocked and got me back on the road. This review has nothing to do with their products or what they sell, but it speaks volumes about the type of people they have working their store. Truly kind human beings. And that still matters.

This guy and his shop are excellent- Rusty was even able to help with a musclecar engine.read more

Superior service that is for sure. Great job thanks guys. You're amazing. my car runs like it's…read morebrand new. I got my freedom wagon back thank you thank you thank you thank you