As tenants, we've experienced 3 different property management companies in the same building for…read morethe past 5 years. None were amazing, but Amore and their representative Jerry stand out in that their communications are consistently hostile. They seem to consider tenants their enemies. Inconsistent responses to repair requests, changing policies and just rude to people who have always paid their rent on time (with a monthly transaction fee no less). Avoid if possible.

Five stars!!!!…read more Jeremy handled a rental my family owns in SF Nob Hill Area. My husband and I were looking to rent our duplex out and we couldn't find anyone I asked a friend who they would recommend and they gave me Jermey's number. He is Super professional and responsive. We asked for a date and time and he came early for our meeting. I highly recommend Jeremy and Amore for any SF leasing needs! Thanks Jeremy and thank you Amore!!!

I am so pleased we chose Kristin to sell our family home. She originally sold the house to our…read moreparents over 20 years ago, but even besides that long-term connection, we knew she is super knowledgeable about the housing market, particularly the nuances of Bernal Heights. Kristin clearly explained everything that had to be done, and she was super upfront with all options available. She really put the time and effort into getting the house ready for sale, and she was beyond thorough. Having Kristin as our realtor made the process a little less stressful, and we ended with a really great outcome.

Kristin helped my fiancee buy his house over a decade ago, and has always been totally stoked on…read morethat experience. Now we're looking again, and Kristin and Mary Ann have been great - they spent a long time learning exactly what we're hunting for, have been working their connections for us, and have been super communicative. I like their style - very down to earth, no flashy shmaltzy stuff, just real, energetic and genuine people, clearly love what they do and do it well.

Danielle and her team are amazing. She helped us through both selling our Potrero house and buying…read moreour new house in Noe, and there were SO many moving pieces along the way. She was always available, super responsive, and an incredibly valuable co-pilot throughout the whole journey. When it came to preparing our house for sale, as well as our pricing strategy, her team and network added so much value -- ultimately resulting in an incredible offer that was $1.4M over asking. On the flip side, when she helped us buy our new home in Noe Valley, it was a total nail-biter with multiple offers and rounds of negotiation. In the end, we won because of Danielle's long-term relationships and experience. She has her finger on the pulse of the SF market, she'll tell you what she really thinks, and most importantly, she's just a real, authentic person who you genuinely trust to have your back. We couldn't recommend her more.

Always selling beautiful homes in our Potrero Hill neighborhood in San Francisco…read more Home quality offerings, videos, photography and staging are stellar. In an extremely competitive San Francisco real estate market where buyers are acquiring $1 million above listing prices means having either a buyers or sellers agent is critical in having the hyper local neighborhood real estate expertise, insights, marketing, deep knowledge of local market value.

345 6th St = Worst Studio Rental Ever. Stay Away…read more Lived here for over two years and watched this place go downhill the entire time. Where do I even start? Security? What security. Homeless people wander in constantly because literally anyone can slip through the gate once it's opened. They promised night security- never happened, not once. Someone's expensive bike got stolen right off the property and management did absolutely nothing about it. Parcels disappear or get stolen basically every week; it's a running joke at this point. Can't even tell which building is which; no clear signage separating 345 from 363 right next door, so good luck with deliveries or guests finding you. They also gutted the lobby and turned it into rental office space, because apparently tenant comfort wasn't the priority. And the walls? Paper thin. You will hear your neighbor's entire life through them. Bottom line: you're paying for the "SF" zip code and nothing else. Might as well pitch a tent out front and save yourself the rent. If you're even considering this place, run.

I typically pen 5 star reviews, and I'll make an exception in this case. There's no phone number…read morefor property management. The elevators were out for at least five weeks during the holidays. Tenants will readily steal your packages from the lobby and/or your laundry. You can open a police report for stolen packages. Even with video footage, there's less than shite for follow through. Our most recent "utility" bill was more than double the average monthly (waste & water). DO NOT TRUST LEE LUJAN OR PRANISA. They only care about putting butts in seats, and then magically, they disappear.

"We just completed our third transaction with this amazing team!!! Once again, James and Eva proved…read morethat they are the absolute best in the business! It was a different experience being on the buyer's side this time around. James set us up with a Compass account so we could mark our 'favorites' and comment on each home we saw. From there, he got a sense of what we were looking for and was 'Johnny on the spot' in pointing us to new listings we might be interested in. Once we found a home that we considered making an offer on, Eva brought in her expertise to evaluate whether the home had 'good bones.' She was meticulous in her inspection, which helped us identify potential issues that might arise later. They helped us beat the competition in a multiple-offer situation, and now we are proud owners of a beautiful home. Anyone would be fortunate to have James and Eva on their side, so if you're looking for a real estate team, look no further!!"

Eva and her team made selling the house so positive! I was selling a property that had been in the…read morefamily for 45 years. Lots of memories, and lots of updating needed. Eva guided me, and checked in regularly. She also relieved me of so much of the decision fatigue that comes with an emotional sale. The result was absolutely stunning. I carry this experience forward in what a good professional relationship feels like.

We asked the Milestones to "Work their magic," and they exceeded our expectations. Always…read moreresponsive, knowledgeable, professional, and supportive, they guided us through every step of purchasing our second home in an unfamiliar market. Ed and Therese made us feel as though we were their primary client. They invested the extra time and care to ensure that everything went smoothly and in our favor--coordinating with the title company, lending entity, and inspectors. They truly go the extra mile for their customers, and they welcome their clients into their circle of friends. A resounding endorsement!

I love these two! They handled the sale of our beloved little San Francisco home in 2011. They…read moreworked closely with us to set a reasonable price and get the house in tip-top shape. In a tough market for home sales, we received multiple offers above the asking price. We were very pleased with the outcome. You get more than a real estate agent with Ed & Therese. You get a team, and they do whatever it takes to get the job done. Ed even did major battle -personally! - against our Wolf range to get it in tip-top shape for the sale. I'm happy to answer any questions about my experience with Team Milestone. I'd work with them again in a heartbeat.

Shirley Chan is the best. A true professional. I know that my wife, 2 year old son, and I are in…read moregood hands, with both the PMP Properties team & Shirley. Any issues or concerns that I may have, regarding dishwasher, refrigerator, washer/dryer, etc.. Anything. Shirley gets it fixed asap. I have lived in PMP properties for almost a decade, now. And the above issues do not happen often. Maybe once for each of the mentioned appliance above, in the last decade. But things do happen., and break over time even when properly used. And they need to be fixed. So it is important for me to know that my home, is working properly, for me, my wife & my 2 year old son. Having that peace of mind is everything. Our home is not just a place to live, eat & sleep. It is our sanctuary. And Shirley & the PMP team, make it possible. Thank you, Shirley. Thank you, PMP Team.

I have been a land owner for over 40 years, I hired the same property management for over 30 years…read more Although I was not happy with the previous property management, I hesitated to switch because I did not have the courage. I thought that is the way Property Management is, so I just tolerated it. Now, I am very happy... I appreciate the Prime Metro Property Management team. After I switched my property management to Prime Metro to take care of my rentals, I sleep well and enjoy life more. The reason is: Prime Metro Property management teams take good care of my properties like taking care of their own homes. Any maintenance issues, Henry attends the maintenance site in person, diagnoses the problems, discusses with me and hires and supervises the maintenance guy to do a good job. I had mold problems in one of my houses, Henry's team all participated and resolved the problem in a very organized manner. All works are done in a timely manner. When I need a painting job in one of my buildings, Henry met with the painting company and discussed what needs to be done. And he refers a good company to do the job. Since I am not able to travel, I am more than happy that Prime Metro takes over and takes good cares of my properties. In addition, Henry's has a very professional management teams, they are prompt handling issues. They are attentive, thorough, and efficient. More importantly, Prime Metro's portal website is very organized, thorough, and 100% visible to me. Prime Metro, you do an excellent job! I highly recommend you to any home owners who needs a good property management.

I worked with Adam and Stuart over the last year and have nothing but good things to say. They were…read morealways attentive, fair, responsive, and reasonable with all requests. The property was well kept and we thoroughly enjoyed our stay in their unit over the last year!

I've worked this Stuart, Patrick and Adam for 5 years. Always professional, helpful and patience…read more They rented my SF condo during the pandemic and recently Adam helped me sell my house. Stuart talked me off the cliff more times then I can count and Adam was always there to answer my Many questions. This is a company y that is professional and cares about their clients. Many thanks to Adam, Stuart and Patrick!!!!