As tenants, we've experienced 3 different property management companies in the same building for the past 5 years. None were amazing, but Amore and their representative Jerry stand out in that their communications are consistently hostile. They seem to consider tenants their enemies. Inconsistent responses to repair requests, changing policies and just rude to people who have always paid their rent on time (with a monthly transaction fee no less). Avoid if possible. read more

Five stars!!!! Jeremy handled a rental my family owns in SF Nob Hill Area. My husband and I were looking to rent our duplex out and we couldn't find anyone I asked a friend who they would recommend and they gave me Jermey's number. He is Super professional and responsive. We asked for a date and time and he came early for our meeting. I highly recommend Jeremy and Amore for any SF leasing needs! Thanks Jeremy and thank you Amore!!! read more

Amore Real Estate - Outside the beautiful office !!!Right down the street from Super duper Burgers, very convenient! - Real Estate Services Near Me - San Francisco, California

Jeremy was amazing! Really easy to work with. He was able to schedule things around my work schedule and got everything done quickly!

We've been looking for a rental in SF and couldn't be more impressed with Amore and Ryan in particular. My family has been in real estate on the Peninsula for over 40 years and so I'm super familiar with what's required to be an outstanding agent - Ryan is the epitome of a excellent agent. He's super responsive, actually takes an interest in our search, and goes above and beyond to help us. I highly recommend Ryan and Amore Real Estate for your housing needs!!! read more

I lived at a building in sunset managed by Amore Real Estate. The agent who helped me lease, Jeremy; was fantastic. Eylem in the office was super helpful when my dishwasher was having issues in December. Extremely grateful for the team and work ethics at Amore! read more

TLDR: Amore's staff is nearly entirely rude, unresponsive, and acts as if you have done something wrong when you request basic help from them. This attitude starts with the CEO Mark Grant, who is as rude as anyone at the company. With Covid-19, San Francisco renters now have more choices and leverage, and I would strongly encourage you to think twice before renting from Amore. In 8 years as a renter, I was consistently floored by the attitude of nearly everyone I dealt with. Whether we had a leak or any other issue, the default response was to either ignore communication or act annoyed by requests for maintenance. When work finally was completed, it was always laughably low quality, including the time a "repairman" fixed a leak by painting over the crack. Moving out of an Amore owned property was an even worse experience. Jerry, the property manager, replies to one out of every dozen or so emails, and is rude at every juncture. Additionally, he continued to ignore emails after I pointed out his failure to include legally required paperwork around security deposit deductions. Following the issues with Jerry, I escalated my phone calls to the CEO, Mark Grant. After those calls, it became clear where Amore's culture comes from. Mr. Grant was not only unreliable, but was condescending, rude, and hostile. The SF Market is no longer what it once was, and I hope renters look past Amore and opt to do business with a company that does more than the bare minimum. read more

I agree with other people's reviews. They really don't care about the tenants and the way they communicate with tenants is unprofessional.

I'm unsure how they're still in business. They are money hungry sharks, that do the bare minimum and do not favor health and best practices. I've had mold and a hole in my ceiling for 2-3 months before they fixed it, they failed to manage and communicate with the workers to streamline the process. They only had one job to do. Also, they promised a washer and dryer 3-4 years ago and continue to increase our rent above market value and have failed to respond promptly. It's not worth my frustration and additional effort so I'm planning to leave. I've dealt with seven landlords / rental agencies within the past eleven years, and this is by far the worst! As a property owner myself, I cannot recommend their services because I would want my tenants to be happy and my estate to be responsive in an efficient and non-hostile matter for urgent or reasonable requests. read more

They are a rogue management company. They do not reply to emergency repairs after 5PM, over the weekend and holidays. Many times this causes damage to the building and/or to the tenant. From the owner, Mark Grant, the the new receptionist, April they are equally rude. From the top down! I went in for a simple payment and it took April 20 minutes bc it was in cash and she had difficulties counting it. Receptionist is the first line and if Amore was willing to pay for someone with experience they would. It's impossible bc they will not return calls and just hang up on you if they do not have a reply to your inquiry. April left me on hold indefinitely, when I called back she said, "You asked to be put on hold, so I put you on hold!" Then she hung up. read more

i will update about the awful property management every time they harass or neglect: this time, amore is trying to bully me. I had called to complain about a number of things that were being ignored on 6/5, after many messages to multiple people. THAT VERY DAY, they drafted a letter regarding a plumbing issue that was fixed on April 17th, almost two months ago. i've never heard anything about this plumber visit, UNTIL the day i complained. then, a letter was drafted threatening that this was my FINAL NOTICE (final implies there were other notices, but over 17 years, i have never received a notice about plumbing costs) and that if future similar plumbing visits occur that i'll have to pay BULLYING TACTIC. they do not like me and are trying to bully me. for the record, i have paid over 1/4 MILLION dolloars to amore in the years i've been here. and they are squabbling over a $220 bill...from TWO MONTHS AGO. DO NOT RENT FROM THESE PEOPLE. they don't careI read more

My husband and I were greatful enough to find an apartment listed by Jeremy porter in Marina. Super easy process, he answered any questions we had and made everything super easy for us. Definitely happy we came across him! We love our new place. If you're thinking about working with this company I'd definitely ask for Jeremey:) read more

Amore doesn't care about tenants or their rights. Nearly all of their tenants moved out of 940 Guerrero St. because of the bad property management Do not be deceived by them, you've been warned. read more

Very unprofessional. This is the worst management company our building had. Service requests not responded to, emails and calls not returned. I don't know how they stayed in business. If I could give one star I would read more

We applied for an apartment through Amore and got it, and because of some personal circumstances we had to not only delay the time to sign the lease but also had to go back on it, eventually. Despite SF's hot rental market, Jeremy Porter was extremely patient, communicative and overall supportive throughput this entire process. We have never had a better experience dealing with a real estate company or leasing agent before. I highly recommend Amore and Jeremy's services for your future rental needs and look forward to doing business with them in the future. read more

Jeremy was super helpful with answering all our questions. We were definitely nervous about renting out right now, but we're so happy to know our property is in good hands! More than grateful to have him assisting us with the change! read more

Great service! These guys went out their way to accommodate my move in needs. Be sure to ask for Jeremy Porter. He's a class act professional. read more

Truly terrible, lazy, ineffective management whose singular interest is in avoiding any of their actual work responsibilities (e.g - exterior maintenance and cleanliness, tenant requests, informing tenants of necessary inconveniences in a timely and respectful manner). I love my apartment; but, cannot think of a single positive thing to say about it's management. Exterior of windows are perpetually filthy and haven't been cleaned in years. Exterior spaces left to their own decay without proper maintenance or cleaning. Callbox for guest entry works sporadically, at best. The list of ineptitudes goes on and on. read more

After 3 years of living in the Marina I recently moved to Oregon for work. Mark reached out to see if I was being displaced due to Covid and if a reduction in rent would help me stay. I explained it was actually for a job opportunity making it impossible to stay in the city. The Amore office met me at my apartment for a last minute walk-through before I departed and told me I'd get my deposit back within a couple weeks. I received my deposit back after a week and a half as promised. My full experience with Amore was pretty standard as a property management office. I enjoyed my apartment living in SF and I thank Amore. read more

Amore RE has been managing my SF home since 2018 when I moved out of state. They secured an amazing tenant and have been servicing the property without any issues for the past 2 years. I highly recommend Amore to anyone. read more

Jeremy was wonderful ate work with, getting me into this apartment two weeks before planned. And the maintenance on the building itself is regular. Tenants are quiet, which I like. But I think most of all I really like Wanda who handles all incoming calls, and Anna who manages the maintenance calls. Both women are super quick, responsive, and very experienced. They understand why something is bothersome and don't minimize it. They have great subcontractors to call, whom they've used for years. Hats off to Wanda and Anna! And Jeremy too! read more

I have lived at the apartment building on Turk Street in San Francisco that Amore manages for the past 18 months and love it. My little studio is charming and comfortable, with lovely art deco touches. The other residents are, for the most part, friendly and easy to get along with and the folks at Amore have always been helpful and professional. This is a great place to live! read more

They require a very large security deposit and give a fraction back - even if you're an outstanding tenant. Save your money - and your sanity. Rent elsewhere. read more

I hope my experience with them is rare, because it's been pretty damn horrible. I moved into one of their buildings last year and was promised a "nice, big parking space" by the real estate agent (Jason Quashnofsky). I asked to see the space but Jason told me he didn't have the key to the garage on him. He assured me it was a nice, big space and "suitable for any size car". I took the apt and the parking space and was excited to have garage parking since street parking is a nightmare in this neighborhood. The very first time I tried to park in that space, I realized how badly I had been lied to. The parking space was impossible to maneuver into. My car (a small Toyota) would have had to be bendy in the middle (like those accordeon buses) to get into the space. The space (which I was paying $225/month for) was completely unusable. I called Jason to complain, and all he had to say was, "I told you what I was told". He told me to talk to the building manager, Jerry Hsieh, who is, incidentally, a giant asshole. Long story short, Jerry tried to blame me for the whole thing, then later he blamed Jason, saying that this was the first time Jason had ever rented anything in this building, so he was unfamiliar with it. In the end, Jason blamed Jerry, and Jerry blamed Jason. None of which did me any good. I had to give up the parking space, but in the process, I made Jason and Jerry try out the space for themselves. And guess what? Neither one of them was able to park their cars in that space! This was the space that they had assured me was a "nice, big space" and "suitable for any size car". Though I felt mildly vindicated watching them struggle to park in that space, it still did me no good, since I still had no parking. Not once did they apologize. Not once did they take any responsibility for lying to me. Not once did they express any remorse or regret. Over a year later, I still have no parking. And dealing with them has been an utter nightmare. I'll spare you the rest of the ugly details, but suffice it to say that you really need to be careful with these people if you decide to move into one of their buildings. Incidentally, they rarely if ever vacuum the hallways in our building, and there are dust bunnies all over the foyer. And the trash can -- yes, one can for the entire building -- is often overflowing. Don't get me started on the mouse traps in the back stairwell. read more

One of the worst experiences of my life! Jason, the creepy little "broker associate" is apparently incapable of holding a conversation and can only respond with one or two word emails. Jason if you aspire to full broker slime you'll really have to do better than that. This company totally misses what the renter is looking for and tries to shoehorn you into whatever piece of crap they have available. It is clear they have absolutely no intention of living up to their promises. Landlords: I would be very cautious about allowing this shlock shop from representing you. It is clear they have no ethics and don't really respond to the marketplace. If Yelp had less than one star this place would get it. read more

I live at 1233 California Street - a building Amore started managing in the spring of 2020. I am totally baffled by how rude they are and impossible to get a hold of UNLESS it's about money. They are combative and unaccommodating. And they do a very poor job of acting as a conduit with the owner and tenants - exacerbating any issues instead of finding solutions. I can't imagine the owner of my building would be happy knowing the tenants are being treated poorly and neglected. read more

Now that I'm all set with my pad and the expected hoops have been jumped through, I still have nothing but great things to say about the crew here at Amore. If you're looking for a place to rent, check out their listings on C'list. Seems like they have easily have 1 out of every 5 listings! read more

No stars....I am being unfairly terminated as the On-Site Manager because I cannot afford to buy cleaning products for the company. Below you will find the email sent to me on 02/18/2014. I received a notice of termination on 03/21/2014. All the things said about Jerry are solid and true. Read on..... On Feb 18, 2014 3:11 PM, "Jerry H" jerry-hh@amoresf.com wrote: Remunda, Regarding cleaning supplies, all the other resident managers follow the same rules. Manager will purchase the supplies first then our office will reimburse them. If you have trouble follow this policy, then we have a problem. Please don't use this as an excuse for not performing your cleaning duties. If you cannot afford to buy some gloves or Windex etc, then we need to find someone who could. I need you to response to each of my inquiry. Don't give me vague answers. Also, as of today, Lapham Co still has yet to hear from you. You suppose to give them keys last week. What happen? Jerry read more

These people are the worst!!! No compassion, no sense of urgency in repairs, lie to their tenants. Ongoing construction for years on end. DO NOT RENT FROM THEM read more

I've been living in an Amore apartment for almost 5 years now and I really have nothing but good things to say. I'm writing this review as in the past two weeks they have helped clean out our complex's garage by hiring a disposal company, came same day to check on a plumbing issue, and came same day to look at dryer. The dryer was broken and within 24 hours have ordered parts to be installed early next week. Every time I work with Anna I'm thankful to have her running the maintenance show for Amore. Jerry has been great also. I had a couple roommates swap in and out, as well as an issue with a garage door opener and he has always been great and professional to work with. read more

Came in to look for an apartment and met jeremy porter. Real friendly guy and helped me out immensely in fighting the perfect place. Thank you. read more

My roommate and I recently moved into a b-e-a-utiful new apartment thanks to Amore's very own Jason Quashnofsky. We had been looking for a good place for weeks, going to open houses almost every day and having a really discouraging time. When we arrived at the open house for what is now our apartment, and it was instantly clear that we wanted it. Jason gave a shpeel about how he would give priority to people who turned in their application first, and the race was on. Everyone grabbed applications and went at it, pens flying. I dont think Ive ever written so fast in my life! About 10 seconds later, we were in. Someone in a previous review said something about discriminating based on race or age, but as a 24 year old mexican, I can say that that claim is completely ridiculous. We had absolutely no problems whatsoever, just a great, quick and easy leasing process. We were shown everything, had every question answered, were kept in communication throughout the entire process. Protips: (1) At most places in SF you are going to have to put down some big bucks to show that you are serious. Be prepared to put up to $300/person down, as a check, of course. (2) At fast! They aren't going to just give out applications for you to take home, especially if people are chomping at the bit to turn them in immediately (3) The SF rental market is a bit of a battle field, be prepared to play ball. read more

Just moved out of the apartment I leased on 7/17/2011 with Jason Quashnofsky. I did not think the experience could get any better, but it did. I had to break my lease due to personal reasons, and within less than a week Jason was able to find and sign a new tenant for my apartment which enabled me to obtain 100% of my security deposit back in a few days. As to the people leaving unfavorable reviews for Jason: remember that he is acting as your agent to help you either secure or leave a home. He is not your maid, handyman, or parent - therefore, don't expect him to clean your apartment, fix things that are broken that you broke (or failed to mention in your initial walk-through of the apartment), or handle simple requests to help him and in turn to help you. I would work with Jason again in a heartbeat over any other real estate agent I've encountered in my time spent living in New York City, Chicago, and San Francisco. There is nobody more effective or efficient than Jason. Absolutely the best. read more

Jeremy P. has easily been the best agent to work with. He made the process very simple and enjoyable and is definitely an agent that cares to ensure you get what you are looking for. 10/10 quick and easy communication throughout the entire process. Thank you! read more

I've had the ABSssolute pleasure of renting 2 different apartments through them. My most recent encounter was with Jason Quashnofsky, leasing agent extraordinaire. No exaggeration, it was less than 24 hours between my first conversation with him and me signing the lease agreement. Most importantly, he is good to his word. Anna is the champion of all the sundry maintenance requests... no matter how random/tough the problem, she'll keep your suffering to the minimum. They are a small, intimate shop and I definitely appreciate the personal touch. Happy Renting!! read more

With Covid changing the market, I had been looking for a new apartment in Cow Hollow. I found a 1BR and contacted the listing agent Jeremy. After viewing the property privately with social distancing in mind, I applied and heard back right away. The acceptance was timely and lease signing was digital. Moving into my new apartment next week and couldn't be more thrilled. Will keep you updated with the property maintenance. read more

This property management firm is pretty not great. We're renting and the woman who replies to the maintenance emails, Anna, is incapable of even comprehending whatever is being asked. She's also consistently dismissive or rude in her irrelevant responses. The good news is rent can be paid online and you can submit any maintenance things there. However, know that any human interaction with someone that works there won't be the best. read more

My experience working with Jason Quashnofsky to rent an apartment from Amore Real Estate was wonderful. Not only was Jason super friendly and easy to work with, he seemed to genuinely care about keeping both the current tenants and the prospective renters happy. Jason is organized and efficient, and he went out of his way to accommodate my schedule several times since I was driving up from the peninsula for the walk through and to sign the lease, etc. I feel like I was treated fairly at every step of the process, and now I couldn't be happier with my apartment. I think that's the best endorsement anyone can give to an agent in the crazy SF rental market. read more

Apartment hunting in San Francisco has been extremely difficult with all of these virtual tours. I recently met with Jeremy using Zoom and he made the process simple and painless. I was able to find a place that worked for me and I'm thrilled to be moving in soon. Thank you Jeremy and the team for making the process as easy as possible! read more

All the horror stories about Jason Quashnofsky are not true. Ok seriously for what he has to deal with- all the angry and feisty apartment rentors- he does a pretty darn good job. He was very patient and helpful with our applications. He was extremely responsive whenever we called and although we decided to take another apartment, I would definitely call Jason again if ever on the hunt again. Don't get scared off- he's a straight shooter and will do his best to help you get an apartment that is a good fit for your needs. read more

Disclaimer: I only just moved into my apartment, so this is entirely based on my experience with the leasing process, not any maintenance requests. I'm a white guy, so I can't speak to any of the discrimination complaints, but I'm in my mid-20s, have a proclivity towards cargo pants and a mild aversion to shaving and haircuts. So basically, I look like a relatively well-to-do bum. I agree with everybody that Jason is noteworthy for his brevity, but I never felt that he was rude, he answered my questions even when he didn't like them (e.g. I asked about bedbugs, he gave an honest answer that he didn't know rather than taking the easy way out and saying unverifiably that there weren't any), and he got the deal done, even when I asked for the ability to add an extra tenant to mid-lease. Throughout the process he seemed to do things with more than the average care for an agent, for instance we did a thorough walkthrough and his notes seemed reasonable as far as I could tell. He's not going to hold your hand and tuck you in at night, but he didn't do anything underhanded, he got the deal done, and he got it done fast. I'm happy with the experience thus far. read more