1. Elite Roofing

    1. Elite Roofing

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    Shingle Springs, CA

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    Elite Roofing

    5.0 (2 reviews)
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    Services - Elite Roofing

    Roof repair

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    1 year ago

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    7 years ago

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    American Eagle Roofing

    American Eagle Roofing

    4.6
    (119 reviews)

    I cannot recommend this company enough! Friendly and professional, everyone I had contact with were…read moregreat. When my family moved into our house, we already knew our roof would need to be redone and we hoped to get it to about 5 years post move in time. At year 4, our roof sprung a leak and so this was the first time AER came to the rescue. Chris Stohl got our repair coordinated quickly and efficiently but confirmed this was just buying 1 season. That next year we sprung a different leak but were just months away from it being the most perfect time financially. Chris came out and actually helped to tarp our roof to get us through the rain. Talk about above and beyond! I told him that we would do the roof that summer and he got a quote prepared. We did get some other quotes in the meantime and AER just was top to bottom better with warranty, materials and price point. We went with AER and they put our job on the exact week we needed. Megan and Rebecca coordinated the process the entire way. They were preparing us for all the expected noise, logistics and material delivery practically every day leading into the start day. When work got started, each inspector and crew member were polite and efficient. Our new roof went in perfectly to what we had expected. After project finish, there was a problem with dealing with the county office, through no fault of either us or AER (thanks former home owner from 20+ years ago). Rebecca and Megan did an awesome job communicating everything and thankfully the project wrapped up peacefully. Again, simply, AER took great care of us and helped to make sure everything went smoothly. We are looking forward to many many years in this home and rest easy with the security of AER quality promise. Thanks again!

    Overall, American Eagle Roofing was pretty good for our project. There were a few things that added…read moreup that made our experience a little less than stellar. About a year ago, I reached out about a potential leak, and Chris came out to assess the roof. He was incredibly honest and mentioned that he couldn't see anything that would lead to a leak. Still, he provided estimates for a partial fix, partial roof repair, and full roof repair. We ended up not needing the service but appreciated the honesty. Fast forward to this year, I reached back out to Chris for another potential leak, and he came out and assessed the situation again. This time, there were noticeable signs of leaks but nothing that was too concerning. He provided quotes for various options, and we felt comfortable moving forward with one of them. After this is where things started to not go as well as we thought. Once we signed the contract, we were issued an invoice for the deposit. As soon as I received it, I paid it the same day (almost within minutes of receiving it). Several days go by, and I don't hear back from the company to schedule our repair. I call the office, and for some odd reason, they cannot find confirmation that I had paid the deposit. I reassured the office that I had, as it was debited from my account, and I offered to forward the receipt and to have my bank verify that it was debited in the amount and to the correct vendor. They issued another invoice for the deposit as I was on the phone trying to dispute this, which was eventually cancelled, but it was a little annoying. After I forwarded the receipt, they scheduled our repair, so I assume they found the paid invoice. As someone who uses Quickbooks for business purposes, this is not something that's hard to track or find. So, I'm very surprised to have run into this situation. The morning of the scheduled repair, we received an email that said the crew would not be showing up. We were surprised because we did not receive prior notification that this was going to happen. My husband had scheduled his work week around this, so that he could be available for any questions or concerns. When we called the office, they said that they had called and left a voicemail, which we confirmed that we did not receive. They did, however, look back at their records and said they had misdialed and apologized. Again, for something that was last minute, we were annoyed again. On the day of the repair, Chris texted us, notifying us that we may be charged an extra $500 because their truck couldn't fit in our driveway. This was incredibly frustrating because that was not something he or the company mentioned would be an issue. In fact, Brad came out prior to install to inspect the old roof, measured our driveway, and even left his tape measure in the driveway! We called Chris and expressed our frustration at this, and he apologized and said they wouldn't charge us for this. If there were structural issues outside of what they initially found, I would understand, but when they clearly measured our driveway and left evidence of that and failed to notify us of this, that's a different story. Per the multiple project emails sent to us, there was to be a walkthrough and inspection from the crew's manager the day after they finished the roof installation to ensure the work was to our satisfaction. This did not happen, nor did anyone reach out to us to schedule this. Instead, we were immediately issued an invoice for the remainder. We had noticed several areas that looked very sloppy (I assumed this would be the case given the crew seemed very rushed by the end of the day and diminishing sunlight), so we called the office to have someone come out to walk through and inspect the finished work before we were willing to make our final payment. Brad came out and noticed the same issues that we had, and he took his time to get those areas fixed, which we appreciated. Overall, we are happy with a new roof. However, all of these little things made our experience not as great as we would've expected for the amount of money we invested.

    Solar Savings Direct

    Solar Savings Direct

    3.7
    (40 reviews)

    Let's be honest--installing solar and battery systems is a pain. Despite what government ads and…read moreprograms might claim, the reality is that you're often navigating a maze of bureaucracy, outdated rules, and frustrating red tape that make the whole process harder than it should be. That's where Solar Savings Direct made all the difference. They were in my corner every step of the way, helping me push through the nonsense to achieve my goal of energy independence. I worked directly with Nic Torvent (nic@solarsavingsdirect.com), who clearly explained each stage of the process. More importantly, when things didn't go as planned--and let's face it, they rarely do--Nic was right there to help me understand why and to work through the challenges with persistence and professionalism. If you're looking for a solar partner who actually has your best interests in mind, give Nic a call. I couldn't recommend him and the Solar Savings Direct team more highly.

    If you look at the more recent reviews, you'll see a clear trend: the quality of his installer has…read moredecreased significantly. Note that this company has been acquired by Mars Home Solutions, so this review applies to them as well. My complaint centers primarily around the complete ineptitude in completing the final inspection, which took around 9 months from the actual install. The inspection failed 4 times. Was it because the inspector kept finding new issues? No - it's simply because the issues pointed out by the inspector were not resolved by the time the next inspection happens. The pattern went like this: - Inspector clearly communicates what needs to be fixed - Solar Savings Direct send out a contractor 30 minutes before the next inspection and doesn't resolve the issue (and in some cases was unaware of the scope of work needed to be completed) - Inspector then fails the inspection again. Rinse & repeat I called the city and talked to the inspector myself. Very reasonable guy. Was very clear about what needed to be done and was not asking for anything unreasonable. I eventually had to drag in the CEO of Solar Direct to get the issue resolved. Additionally, all of the INDIVDUALS from Solar Savings Direct were reasonable to work with on a personal level. Support team, techs - all great individually, no complaints. But the core issue is that the left hand doesn't know what the right is doing, and the result is that a simple process drags out months and wastes countless hours of your time. The people on the ground are great. The inspection operations/management staff should be fired for incompetence. I have to give Solar Savings Direct / Mars Home Solutions 1 star because a routine inspection should not take 9 months, and all of the failures to pass the inspection were completely self inflicted due to management incompetence.

    Elite Roofing - roofing - Updated July 2026

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