I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

The rain was coming and I had a leak- so I was hoping Noe could come by and do a Quick Look & see…read moreif he could figure out the leak. He did! He did a seal and when the rain came and went the leak did not happen! Now we know where to address when we have more time and sunshine. Also had him check out my front steps that seem to need to be re-grouted - he pointed out white water marks coming out from the tiles is a sign of water getting in behind so he went tile by tile to figure out how many are loose. I look forward to his bid for service for spring project as he does great work so I feel like I will get a good deal and a great job well done.

Had a great experience with American Grout Specialists. I needed the perimeter of my shower and…read morekitchen counter re-grouted to repair cracks, as well as kitchen and bathroom counters re caulked. They were able to provide a quote over text after they instructed me on what kinds of photos to send them. They were quick to schedule, and the actual grouting work was efficient and really cleanly done. Fully recommend working with this team.

American Grout is fast efficient and they do great work. I filled out their form yesterday and they…read morecame over this morning to re grout my bathroom floor and recaulk my tub. I would hire them again. Very happy with the work.

We hired IT Tile and Grout to refresh our kitchen (new floors, countertop, and paint) and I…read morecouldn't be more pleased. Hiring people to work on your house is never fun and contractors are often flaky. I got none of that with them. Israel (owner) responded to my request promptly, came by the same day, and provided us with a quote. He and his team (Pedro and Jesus) were responsive to questions, punctual, and extremely hard working. I like their electronic scheduling system as you know who is coming and when. They took care to keep other areas of the house and deck covered and I didn't have to do much clean up after they were finished which I really appreciated. The people Israel brought to put in the countertops were excellent. I was going to have Granite Expo do it at first because the price was a little less but 100% happy I changed my mind because I know the install would not have been done as well. Not only does our finished kitchen look great, it was one of the least painful experiences with a contractor we have had to date. So much in fact, we are having Israel and team do the bathroom next.

Israel is absolutely the most professional, creative, skilled, punctual, reasonable priced,…read morereliable, nicest contractor I have ever hired. Give him a call and tell him Lyn sent you. You will be extremely happy with the results!

Angel did an amazing excellent job Very professional taking…read morehis time to find and match the right grout color because my mine is discontinued, Kitchen look like new

Installed a new slab of granite on my front steps that had broken. Did the job quickly,…read more efficiently and on budget.

Most people promise results. John at Stone Improvement actually delivers…read more We've worked with other stone repair and maintenance professionals before, so we had a pretty good benchmark going in. John was, by far, the best we've experienced. We had stains in our limestone and porcelain that we were completely convinced were permanent. We had already given up on them. John came in, took a look, and somehow brought everything back to life. It honestly felt like walking into a different home once he was done. What I appreciated just as much as the results was how he worked. He was careful, respectful of our space, and clearly knows his craft inside and out. No rushing, no cutting corners, just really thoughtful work. He also took the time to explain how to care for everything going forward in a way that actually made sense and felt doable, not overwhelming or overly technical. We don't hand out glowing reviews lightly, but this one is well deserved. We'll absolutely be having John back.

John did an excellent job restoring the hardscape in our backyard, including some delicate…read morestonework around our pool and gazebo. He was incredibly thorough, and I really admired his dedication to getting the best results possible. I would be happy to work with him again on any future stone work.

UPDATE: I have resolved the issue with the owner of the…read morecompany. They will actually reschedule the job and we will have accommodations for me and my asthma. I will have a section of the house closed off for any odors that might trigger asthma. I am not so concerned now because my asthma is usually triggered by dust and not odor and they have told me that it would be a minimum amount of dust. I will continue to work with this company and I will hire a Cleaning Crew to do a thorough cleaning of the bathroom counters etc after they have done the work ... therefore, I am changing my review based on this communication to a five star for the additional Customer Service I received. After the job is done, I will update once more with the quality of work, which I am sure will be above average. Thank you and I'm very happy to have updated this review because I dislike giving bad reviews to anyone. PREVIOUS: No one called me to discuss any issues!!! All of the communication was done by email. They cancelled my appt because I asked too many questions about the job, the dust, and the after-job clean up. I don't get why they cancelled. I just needed to know what was expected so I could make the proper arrangements because I have asthma. I had cleaned everything out of the bathroom, missed showers, and kept tub area dry per the requirements... and then I find out that they cancelled my job appointment...Maybe they cancelled because it was New Year's Eve???? SMH. ‍peers

I've been trying to update things in my 25-year old house recently (new roof, new fridge, new…read moremicrowave,...). The grout and silicone caulk in the main bathroom shower had been deteriorating for too long. It was pretty bad so I reached out to The Grout Doctor. I set up an appointment and Mac (a great guy by the way) came over a few days ago. He has over 20 years of experience and it showed. He went far beyond what I was expecting. Not only did he replace the moldy silicone all around the shower and replace all the cracked moldy grout, he completely cleaned the shower walls and floor with a razor. I never realized how much soap scum could build up even with fairly regular cleanings using a bathroom surface cleaner. Everything looks better than I expected it to look. I highly recommend giving them a call and let them work their magic. The shower now looks like it did decades ago.

The old concrete front porch received a complete facelift with a flake epoxy resin and polyaspartic…read morecoating system. It was transformed from worn red concrete covered with multiple layers of chipped paint into a clean, modern, and updated entrance. We hope the new finish will provide many years of durability and continue to look great. A special thank you to Jack for his outstanding coordination throughout the project. He kept me informed every step of the way and worked closely with the tenants to minimize disruptions. His communication, responsiveness, and professionalism throughout the entire process were greatly appreciated.

Bay Area Stone gave me a very reasonable quote to repair my Terrazzo front stairs. They had a…read morelarge crack and chunks missing. Now they look almost new. If I ever need them again they will be my first call.

Blace did an excellent job on our shower grout restoration. We had some noticeable mineral buildup…read moreon the grout, and he took the time to clearly explain what was causing it, as well as the pros and cons of cleaning versus replacing the grout. Ultimately, we went with cleaning, and the results were outstanding--the shower looks like new at a fraction of the cost of replacement. Blace was friendly, professional, and clearly takes pride in the quality of his work. He was great to work with from start to finish. I would highly recommend Blace's Grout Restoration to anyone.

Blace did a great job for us. He's careful, comprehensive, efficient, and communicative. I…read morerecommend working with him!

Michael is a highly skilled contractor who takes great pride in his trade. After running into some…read moreunanticipated hiccups in our project, Michael was very fair & reasonable in adjusting the contract pricing. I couldn't be happier with the end result. My shower floor grout has been restored, cleaned & sealed. I would highly recommend Michael.

Phenomenal really doesn't even do Michael justice. I'd call him miracle worker. Our 14 year old,…read morecracked, stained, chipped grout surrounding our travertine and marble was really ugly and actually embarrassing when we had guests or hosted family from out of town. We called him not really anticipating the amazing transformation our shower (and tub and shower in hall bath) received. They look exactly as they did the day they were installed. We are SO pleased. Michael is prompt, super clean and one of the nicest people you'll ever meet. He takes his time and actually cares about customer satisfaction. We're floored at his quality of work. Do not hesitate hiring him. You will be so glad you did

Efran was prompt, thoughtful, and did a quality job from start to finish re-grouting our walk-in…read moreshower. The grout had previously been done poorly and was covered with silicone caulking that collected a lot of mold and mildew. Everything looked brand new when Efran was done. He also redid the caulking for a couple of our sinks and our entire kitchen countertop. I'd highly recommend him, doesn't hurt that he's super nice too.

The Grout Guys did an excellent job caulking and sealing several bathroom sink-to-vanity joints,…read morethe kitchen sink, and re-grouting my shower. They were quick, provided a reasonable quote compared to others I got in the area, and the work was good. I specifically waited a while to see if the grout or caulk would crack, and it's holding up well. I would give a five star review if not for a couple small things. Firstly, I was not informed up front when giving the quote that they only caulk areas where there is no paint. i.e. they can do the tub to floor, they can do sink to vanity, but they won't do vanity to drywall. I found out later that this is fairly common practice, so not a huge deal, but I did wish someone mentioned it back when I was getting the quote and not when the guy arrived on my door to do the job. So take note if you don't know much about caulking like me. Secondly - and this is the main reason I took off a star! I had a lot of items in my shower that I didn't have time to clear prior to the tech's arrival, and when I rushed to clear them, he kindly informed me that he could do so and I didn't have to. OK, great! Honestly the tech was nothing but kind to me but... I had a bin of clean laundry sitting near to the master bathroom door waiting to be folded. I returned a while later to discover that he had moved many shower items, most of which have a bit of soap stain or hair or other sticky shower nastiness on them... INTO my clean laundry bin and directly on the carpet! Needless to say I redid my laundry, moved the shower items onto a towel, and scrubbed the carpet after he left. I truly believe the tech had the best intentions, but I would advise removing your shower and tabletop things yourself if you hire The Grout Guys! Otherwise, the actual work itself was perfect :)