We have used Janaina's Cleaning Services twice. Once at a 3 bedroom 2 bath apartment we were moving…read moreinto (where the new landlord handed it over super dirty) and second at a tiny studio I was moving out of. At the new apartment, they did an ok job and missed a couple locations (the half bathroom, medicine cabinets, and laundry area) but we were satisfied enough because we just wanted to unbox our things and move in already. We still had to clean the microwave and stove further the next day though. So we tried their services a second time for my studio I was moving out of since my landlord was extremely nit picky about everything she wanted cleaned so I can get my substantially big deposit back. The landlord gave me a list that I wrote out for the cleaning staff and I really emphasized that my landlord was super picky and would be checking this list. Mind you it was not a long list; it was less than 10 items. I trusted their expertise but when I came back to inspect the work the following second day, there was so many items from the list done at half effort and some missed entirely. This studio was a small unit of 400 sq ft or less that was rarely lived in. I had already started cleaning so they could do the detailed work my landlord requested. For such a small space that was empty, I expected a more thorough and thoughtful approach to their clean. Unfortunately they failed to meet expectations. There was still dirt and small debris beside the stove and dishwasher on the floor. See my photo of the corner of the stove. The toilet lid and seat and sides of the bowl were not cleaned at all! See my photo of one of the several crusty yellow stains on the bottom of the toilet seat. The written list I left for the staff asked for the baseboards and under the bathroom vanity to be cleaned and some baseboards were cleaned and others were not. See my photo of the baseboard with splatter. Under the vanity was on the list not cleaned at all. See the photo with my yellow microfiber cloth where I even got sand and small debris from under the vanity. There was multiple shoe stains on the floors among other stains on the floors. On top of all this they were roughly 45 minutes late to clean. At the 15 minute mark past the scheduled time, we tried rescheduling because we were busy with moving. I paid $180 for a low quality clean of a tiny studio that I had to go back and clean again in order to get my deposit back. The value and quality were not there to justify this price. We were offered a discount on the next cleaning but after trying their service twice and being disappointed twice, that doesn't sound adequate. TBH I wasn't planning to write a review but then business owner asked us to take down my photos and that didn't seem honest or transparent. Their excuse was also that since it was a last minute accommodation to clean that's why they sent subpar cleaning staff. We tried rescheduling because they were late so they could have offered better cleaning staff at a later time?? And why hire and keep cleaning staff that provides subpar work?? And what about responsible scheduling: if you know you can't provide a proper service then don't accept the customer. This is a staple in tailoring or custom artwork or any service based businesses... and it should be here too. TLDR; The two stars bonus is for their ability to accommodate cleaning on short notice which is great! So if you need a quick basic clean that misses a couple of spots they got you covered, but if you need something more detailed they'll flop. EDIT: No where did I ask for a refund in any communication with this business. I'm changing this to 1 star due to the business's response saying that we didn't try contacting when we did and for trying to attack my person.

Jana in person came to assess the work needed to clean my rental apartment. She estimated that it…read morewould be 6 hours of cleaning. We communicated by text and told me that she would send her best team to clean. I was not disappointed. Every area that we discussed were cleaned. Appliances were cleaned inside and out (refrigerator, stove, oven and microwave). The apartment has wall moldings and built-in cabinets and drawers and they were dusted and cleaned. I texted her about additional areas of cleaning, paying attention to corners and baseboards, windows and sills and her team covered those areas, especially the interiors and exteriors of all the windows, and the carpet on the stairs and hallway. She sent pictures of their work when her team finished. I paid $550 for six hours of a very good job. I would use her service again.

Jancy and her partner just cleaned my house and they did a phenomenal job! It feels like I'm living…read morein a hotel. They even did the towels up nice. It smells and looks amazing in here! I definitely recommend her service and will be using this business again in the future.

We had our first cleaning by Jancy's Magic Cleaning Service today, and they did a really fantastic…read morejob. They were super thorough, attentive to detail, and very respectful of the space and our preferences around things like child-friendly cleaners. The team was also friendly and kind. We're looking forward to working with them again.

Mustan and her lovely cleaning crew did a great job! My house was in need of a deep clean for an…read moreupcoming event, and her team delivered! We have two small kids so everything had greasy fingerprints, and this crew took care of removing them! Every little nook and cranny was dusted and cleaned. They take pride in returning your home into even better condition than it was found. Making sure to handle items and move items around with care. I would definitely recommend and will be using this cleaning crew again in the near future :)!

We have been using American House Cleaning for many years now. They do an excellent job for us…read moreevery other week! They are reliable and flexible. We also trust them to clean our elderly parents home. They take the initiative to go the extra mile on harder to clean areas leaving our house looking and feeling fresh and clean!

Lilian's cleaning service did a fantastic job! The team of cleaners that came over were easy to…read moretalk to and work with and after a brief discussion to confirm the areas we needed cleaned they got right to work and didn't need any additional assistance or details. The service needed was two bathrooms and 1 vacant bedroom deep cleaned, plus the exterior of second windows which could be reached from the inside. They completed all of this work in roughly 3 hours, and they made the most of this time, vacuuming and wiping down every surface. At one point I watched as a team member cleaned in the gap between where the hardwood floor and the baseboard should connect, but since it's and older house these had become warped and dirt had gotten between there. In the end all the cleaned areas shined like new. As an added note, we live with two pets, cat and dog and the team was comfortable to work around both animals, who were curious what was going on in the house. I would absolutely hire them again. No headaches with scheduling and well worth the money for the job they did.

Lilian's team does a great job. They started with a very thorough deep clean on the first visit and…read morenow come every 2 weeks. Our house just feels so nice after they're here! Highly recommend!

Gisele and Fábio have been cleaning our home for over four years, and we are so grateful for them…read more With two young kids and a dog who barks the entire time, they manage to clean and organize our home beautifully every single visit. Their work not only makes our house look amazing it helps us reset and feel ready for the week ahead. They are reliable, flexible, and above all, trustworthy. We feel completely comfortable having them in our home, and their help has been such a blessing to our family. We do not hesitate to recommend them! Thank you!!

Gisele's Perfect Cleaning has been taking care of my home for the past few years, and I can't…read morerecommend them highly enough. Gisele and Fábio are a fantastic team--professional, reliable, and incredibly thorough. Every time they come, my place looks spotless and feels refreshed, with thoughtful touches that show how much pride they take in their work.

Still great service after 6+ years. Stephani's team are pleasant and communicative…read more Communication is timely and warm and hours are flexible.

This cleaner is absolutely outstanding…read more We needed some deep cleaning and the folks at vine house cleaning did a fantastic job I'd definitely recommend them

she did a very good job to help me clean two rental units in the same building. one couple cleaned…read moreone apt and another couple took care of the other apt. they were organized in their duties, tackling the apts. we paid one time to ritiele. once cleaned, we were able to rent the apts quickly.

This will no doubt sound like hyperbole, but this cleaning company completely changed our home…read morelife! I knew we would have an incredibly difficult job, and I was prepared to have them make several visits to make any significant improvements to our living space. Two women arrived at our house on time and immediately got started. They soon realized the job was a really complex challenge that would take much longer than their original plan of 2.5 to 3 hours. In fact, on one of the hottest days ever in San Francisco, they stayed a whopping 7.5 hours to complete the entire project! I am tremendously grateful for the outstanding quality and attention to detail, and we are committed to having them come weekly now for upkeep so that we can start feeling comfortable having guests over again after several years of house neglect. Booking with this company was one of the best decisions we've ever made!

I hired Neyara's cleaning service and couldn't be more satisfied! They were extremely professional,…read morepunctual, and careful with every detail of the house. Cris has a sharp eye for organization and didn't miss a single corner, was amazing with the deep cleaning -- even the oven and the bathroom grout look brand new! Besides the quality of their work, what impressed me the most was the care and dedication they put into everything. It's rare to find such committed and trustworthy people. I'll definitely be calling them again and I highly recommend their services! Thank you, Cris and her husband, for making my home feel so clean and welcoming!

Neyara has been providing cleaning services for our home for awhile now. Her and her team always…read moredo an amazing job and she is always easy to work with and flexible with our schedule. I would recommend her business to anyone looking for a thorough and professional cleaning.