We have been using American House Cleaning for many years now. They do an excellent job for us every other week! They are reliable and flexible. We also trust them to clean our elderly parents home. They take the initiative to go the extra mile on harder to clean areas leaving our house looking and feeling fresh and clean! read more

Mustan and her lovely cleaning crew did a great job! My house was in need of a deep clean for an upcoming event, and her team delivered! We have two small kids so everything had greasy fingerprints, and this crew took care of removing them! Every little nook and cranny was dusted and cleaned. They take pride in returning your home into even better condition than it was found. Making sure to handle items and move items around with care. I would definitely recommend and will be using this cleaning crew again in the near future :)! read more

I tried American House Cleaning for the first time and they did an amazing job. Very prompt at replying and the crew was very friendly and professional. read more

Thank you again for a wonderful cleaning! I'm a happy repeat customer. They are very professional, quickly get to cleaning and finish the job. Highly recommended! read more

American house cleaning made fantastic job. We received fast response and was able to book service same day. price was reasonable.

They did a really good job on very short notice. I booked them same day and they came through on time. One of the girls was better than the other so I would probably request her the next time. Overall good value for that I got, would definitely use them again. read more

Mustan and her crew have been cleaning my home for several years and I've always been pleased with their service. Most important is that I feel I can trust them to be honest and careful. Occasionally I need to make a change in scheduling, and Mustan always accommodates as best she can. Mustan's team is punctual, professional, and thorough in their work. My home always looks pristine, and I highly recommend their services to anyone in need of a top-notch cleaning experience. read more

American House Cleaning is great! They cleaned my house for some time. Always on time and willing to work around our fmaily schedule. They take all the safety precautions with wearing a mask. Highly recommend. read more

What a waste of money! We hired them for a Move-Out cleaning. We found them via Angie's List and their website seemed very professional, so we expected great things. They did not do great things. After giving Mustan a description of the house, she gave us a $240.00 quote. Our house wasn't incredibly dirty, but there was a lot of dust after all of our items were moved out. When they were done cleaning, she asked for $350.00 and wanted to be paid only in cash. When she said they were about done, I did a walk-through and there were parts of the house they didn't touch at all. This was a move-out cleaning, so it's supposed to be thorough. I had to ask them to sweep several areas, like the laundry room and the garage, but they didn't bring a broom?!?! Luckily, I didn't send ours with the movers, so they used it to sweep the laundry room, but never did the garage. The cabinets and walls and windows were also still dirty. They didn't clean under the refrigerator or under the stove vent hood. And, according to the owner, they used something on the wood floors that they weren't supposed to. The house was dirty enough that the property management company charged us a $300.00 cleaning fee from our deposit! Mustan and her crew ended up calling us and saying they would be able to come an hour earlier, (which meant that they wouldn't overlap with the carpet cleaner) so at least there was that... read more

I've been using American House Cleaning for about 6 years straight now. It's always such a joy to come home after they've cleaned. They do a great job doing general cleaning with lots of extras like stripping the bed, putting the dirty sheets in the wash and making sure the furniture is nicely positioned so that everything is clean and tidy. I really appreciate that they are green and make sure the recycling and compost are all put in the right bins. We've never had any problems, it is easy to coordinate schedule changes over email and they are consistently reliable. I couldn't ask for anything more. read more

Mustan and her girls are great! I've had a number of house cleaning services over the years and this one is my favorite. My family and I are super messy but they are non-judgemental and understanding. They come once a week and are very quick and thorough. Occasionally, my husband or I will be home and they are very quiet and unobtrusive. They are also flexible as I periodically need to change the schedule at the last minute and they have always been very accommodating. read more

I gave this business a raving review the first few times they came, but consistently their respect for their clients time has deteriorated. I really try to give our local businesses a shot and a break during these crazy times but we were treated so poorly I had to warn others. I recently had a baby so timeliness became especially important and we were basically told they would not accommodate and we either step in line or find someone else - they couldn't even arrive within the hour window! Upon us voicing our concerns the owner got rude and snappy with us and was being sarcastic and unpleasant. Extremely unreasonable, unreliable, and very unprofessional, I was shocked! I would highly suggest you save yourself the headache and look elsewhere unless your time isn't valuable. read more

I am very happy with the house cleaning service offered by Mustan and her crew. They are thorough, efficient and flexible with schedule changes. I would definitely recommend their services! Lesley P. read more

They were awful! They hired incompetent cleaners that continually damaged things. They scratched our wood floors, broke dishes, and ruined one of our nice rugs. They put knives the wrong way in the dishwasher and my wife cut herself on them. They would regularly "mop" the floor and leave a sticky residue after they were gone. When we tried to get reimbursement for the rug they offered a fraction of it's worth. Once we showed them the value and where we bought it, they only bumped the offer a small amount and said "final offer". We ended up taking that amount because it wasn't worth it to try to sue them for the extra $400. DO NOT HIRE THEM! read more

We've had American Housecleaning since just before my daughter was born almost 7 years ago. A few things that I like about Mustan and the company: 1) If I ever need to cancel or switch weeks or have an extra cleaning they work with me on it. 2) I canceled for money reasons for a year and a half and started up again, and it was no problem. Very professional. 3) They handled locked doors, dog being left inside, etc. just fine and have never complained when life got too busy and we weren't able to do any pickup prior to their visit. My family's life is sooo much better with their service and help!! read more

I called American HouseCleaning on Saturday and the owner (Mustan) arranged to have cleaners come for me the same day! The girls did such an amazing job; they scrubbed away all the mold that naturally builds up in our shower stall, they vacuumed every inch of the carpet, they cleaned all the blinds, they did the dishes, vacuumed my dog fur covered couch. The whole house smelled fresh and as clean as when we moved in. Because this was my first time using their service (or any housecleaning service for that matter) Mustan gave me a verbal quote based on the size of my house. I thought to myself that it will definitely be the top of the quote. I was pleasantly surprised that it was just a tad over the base price and she told me that going forward it will be cheaper. I'll definitely be calling this company in a months time to have them come on a regular basis. read more

American House Cleaning is a very dependable service. They have a good system to assure they will show up with a cleaning team, even if one of the usual team members is sick or can't make it. They know the cleaning service business well - what supplies/materials to use and what not to use. What type of people work well and are well suited and those that are not. They are considerate and honest. We learned about American House Cleaning when we were moving out of our old home we sold and our real estate agent suggested AHC to do a move out clean. We've been using them ever since. They've done a great job for us over the years. read more

We have used American HouseCleaning services for 5 years, and couldn't be happier with their service. Mustan the owner is super communicative, helpful, and eager to make sure we have a superior experience. And, the cleaning has always been top notch, very thorough, and fast, since they typically send 2-3 people to clean our house at once, which is way better than having one person take much longer to do the cleaning on their own. read more

They do an excellent job cleaning my apartment. Beds are made, floor vacuumed, counter tops cleaned, toilet, shower, everything, the works. It's always such a pleasure to come home at night on cleaning day. They even sweep my back deck. I would recommend them to anyone without question. read more

We have used Mustan and her crews for over 20 years! She is a very efficient leader of her staff, and has been very easy to work with through the years. It is not easy to work with people, especially now in these COVID-19 times. She does an excellent job, and I respect how hard she works to make her business function as well as it has. Jan B. read more

We have been using American House Cleaning for around 6 months and will continue to use to them! My employer works in New York Monday-Friday every week so when she comes home she wants a clean, fresh smelling house, Aura and Catalina have provided that every single time. Having had some difficulty with other cleaning companies, I told Mustan exactly what we wanted when we bought them on. We wanted the same team the same days at the same time every week twice a week. A lot to ask but Mustan made it happen. Aura and Catalina go above and beyond a basic house clean, they are super friendly, reliable and extremely trustworthy ( so much I leave them to it and go run errands). Not only do they do the floors, kitchen,bathroom etc they scrub the grout,wash the main doors and windows, clean the fridge every week (without being asked! ) and the list goes on! We are currently moving house and the girls are here doing a great job. Not only that Mustan came by just to make sure we were getting the final clean we wanted. We will definitely be using American house cleaning at our new place and highly recommended them to any one in a extremely busy household,kids,dogs etc read more

American House Cleaning is a great home cleaning service - Mustan is easy to work with and very efficient, and her team of cleaners always do a great job. Very dependable and they never re-schedule cleaning appointments! read more

They're really great and I'm happy to be in their care. They are very flexible in their schedules and their service is fast and reliable.

I used American HouseCleaning Services yesterday for the first time and I was unbelievably impressed with the amazing job they did in the amount of time they were here. I wa originally going to have them come every other week but I was so impressed that i decided to ask them back every week. The ladies that came to my home were amazing! They were all very professional but most importantly they were very nice and made it very comfortable. As messy as my house was they just came in and made me feel so comfortable and in no time my house looked CLEAN and beautiful. I will recommend them to all my friends and family. Thank you to the wonderful staff at American HouseCleaning. Gina Quadrelli read more

American House Clenaing has been cleaning our house for over 3 years. I am very happy with their service. Not only has Mustan gone out of her way to accomodate unusual cleaning times, they the crew is reliable, honest. They leave the house spotless and clean every time. read more

We've used American Housecleaning for over 20 years and have been delighted with their services. They are very reliable and do a great job. We have a consistent schedule with them, but if that schedule needs to be changed, they have been accommodating. Their communication is great so we know what to expect. They have also taken on special jobs such as more extensive cleaning for events. Mustan is terrific to work with and seems to be a good leader to her staff. They do a great job and importantly, they do what they say will do! read more

They arrived one hour late. But when they arrived, three ladies did a nice job. They made this old hard to clean tub look great. Some minor annoyances like unplugging hard to reach things and then leaving them unplugged so I had to find out later that I needed to go back and plug them in. And not putting tables, etc. back where they were before cleaning. There was also the annoying bait and switch on the acceptance of credit cards which is advertised on their website and then after they were done, I was told cash only. Which I didn't have on hand and had no way of getting. So in the end, they accepted a check. Overall I would use this service again. read more

I hired AHS to do a move-out clean for a friend's short-term apartment. They did a stellar job on cleaning. The landlord got a cleaner place back than he rented it. They arrived within the time window: 10:00 - 10:30 am. Not a problem there. However, they did not seem to know that the entrance to the apartment was on a side street, so it was different from the address of the building. And they also did not know that a vacuum cleaner was definitely needed. After I hauled ass to find them halfway down the next block, they went to the parking spot in front of the building and asked me the question about needing to bring up the vacuum. I tipped the two-person team well, but since the entire experience was a bit less than perfect, I could only give 4 stars. I am provisionally hiring them for my home. I will see how it goes. read more

The cleaning crew is very efficient and effective. We've been using American HouseCleaning for over 3 years now. They have been awesome the whole time. Our apartment is super clean and tidy after each visit. read more

I called Mustan to clean our home after we had gotten it fumigated. She was very responsive and available last minute, which was fantastic, but the team did not do a thorough cleaning job. From my experience, it takes ~2 hours to clean our home properly. She spent 1 hour cleaning and told me she was done. When I inspected the rooms, I found several areas that were clearly not cleaned (e.g., surfaces had dust on them). When I showed her the areas with the dust, she kept telling me that they had cleaned everything. Overall, not a thorough cleaning job. I suspect this is because she takes on too many homes in a day, and tries to get through them quickly which does not make for a job well done. I will not be using her services again. read more

Been using their services for 6 months now, and for the most part i have been very satisfied. They are very courteous and i would rate them 90% thorough in regards to the cleaning. read more

Mustan and her crew did a pretty good job cleaning a home in Menlo Park. I also had them do a move-out cleaning at a house I was renting in Redwood City. I was so busy moving my stuff that I didn't have time to inspect their work before paying Mustan. She charged $380 to clean a 2-bdrm house with a small kitchen. To be fair, the house has 3 bathrms., and I had not done a thorough cleaning before they came. Afterwards, the owners sent me a note with a portion of my deposit: "The things we have noted as being unsatisfactory are: Windows not cleaned (I had not expected the cleaners to wash the windows, but the photos the owners sent showed cobwebs had not been dusted off). Bathroom grout in master shower is dirty Bathroom grout above sink in powder room is dirty Bathroom grout in guest shower is dirty Kitchen marble is stained Stovetop has permanent stains and stove front is still dirty Dishwasher is dirty inside and out Refrigerator front is dirty Exhaust fan hood was not cleaned" I was charged $225 dollars from my deposit. The photos the owners sent with their letter confirm their complaints. Perhaps Mustan had underestimated the amount of time they needed to get the job done properly, but I wish she would have acknowledged to me that they had not completed the job at the time that I paid her, so we could at least have had a conversation about it. read more

We had American House Cleaning take care of our home for the two years we lived in San Francisco, and we were very happy with their service. They reliably came every-other week, and I loved coming back to a spotless house! On occasions when we needed to cancel or change an appointment, they were accommodating. I didn't talk much to the women who cleaned our house, but they were polite and professional. read more

Mustan and her team are excellent cleaners. I have a 2 story 2k square foot house that they cover within 1-2 hours. Very professional and accommodating. I highly recommend them. read more

Moustan and her crew have been cleaning my house for nine years. They do a great job. I feel very comfortable telling them to clean something a different way or telling them to pay special attention to cleaning a certain area. I can trust them when they are in my home. Moustan is readily available when you need to talk to her about anything. The house feels so clean after they've come. read more

We have been using American House Cleaning for nearly a year and we love them! We have our place cleaned every other week. Mustan (the owner) is always quick to respond and I know I can count on them. On the days I come home after a cleaning, I rejoice that the team pays such close attention to detail. I know in this economy that paying to have one's home cleaned can be a bit of a splurge, but for us, it is absolutely worth it. I'm so impressed every time and I'm grateful for their service. Thank you, Mustan and team! read more

I've had the crew in both San Francisco and now in Oakland. Both crews have been excellent. I'm a single dad with two teens - this service is a godsend. The house is always clean when I return home on cleaning day. They use great products and high-end equipment (Mile vacuum cleaners). The crew is efficient and always pleasant. I know if I ever had an issue (I've had none to date) I can call Mustan, the owner, directly. I've recommended American HouseCleaning to friends on both sides of the bay. read more

I can't believe my luck in finding American Housecleaning. I must've called a half dozen house cleaners and the estimates and commitment required was outrageous. The ladies from American do a fabulous job and I couldn't be happier with the situation. I live in an old Edwardian in downtown San Francisco. We get lots of dust and soot from the busy street outside, we have hardwood floors, three staircases, a dog and a cat. In addition, we've been remodeling the kitchen and bathrooms for the past two years, which has created a lot of construction dust. Every two weeks the house gets top-notch cleaning. I also greatly appreciate the managers' communications - I can text them any changes I require and they're always quick to respond. With other house cleaners I've seen the work slack off after a few months, but I'm not seeing that here. Tuesday has become my favorite day - my house is spectacularly clean! read more

American HouseCleaning has served first my husband, and now the two of us, for a combined 25+ years. I wouldn't hire anyone else. They arrive - usually three of them - and spend about two hours literally and figuratively "sweeping" through the house leaving it shiny, clean and smelling nice. I always look forward to getting home the day they've been there b/c it feels so good to walk into a spotless house. In all those years, they've only broken two things and offered to pay for both. I trust them completely. read more

The crew did a really thorough cleaning and they worked around my schedule with easy communication through text from Mustan. Really appreciate the prices and efficiency of this company and their services. read more