If your looking for extreme quality, craftsmanship and a true stone and tile artist then search no further and call Emmanuel Soriano of Elite Tile Pro's . This was so easy for us from start to finish. From meeting, to Emmanuel taking time to go with us to tile store. From the demolition of our old stall shower to the rebuilding and creating a one of a kind artistic design for us we couldn't have had a better experience. Beginning with the quality, care , installation and cleanup too the honesty , integrity that he displayed each and every day was fantastic and exceeded all our expectations! I would never use another tile company or person then Emmanuel with Elite Tile Pro's if you paid me!!! Heck I don't even have time to talk about all the tile floors he installed in our home as well. Totally awesome job as well!!!! Thanks So much Manny ,you rock! read more

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This isn't an attack, it's merely the facts. I had similar experiences as the other person who complained. Food and bottles left at the site, frequent requests for additional materials and for money outside of the agreed timeline, multiple people in my home when I wasn't there or when neither he nor I was there, the project unnecessarily extended beyond what was stated in the contract and then the target continued to move, over committing and embellishing expertise (for example saying he could install a tub then after two months of me waiting for it to be installed, he finally admitted it was "outside of his comfort zone"), frequent mishaps resulting in significant waste, praising the Schulter System, of which I purchased, but surprisingly he decided to use another board and then he took the Schulter boards that I purchased with him. I'm not sure what is in the hearts of people who smile in your face and completely lie or misrepresent who they are. I wanted a simple job from someone trustworthy. After two months two small baths, an accent wall, and small paint jobs remained undone or partially complete. Nothing was completely done. The pictures I uploaded show that instead of having orange materials on the walls, tub wrap around, and shower floor, some were black. That's the stuff he brought over and then he packed up the stuff I purchased along with other items and materials, and took them away as if he was entitled to them. He frequently took items away saying it was trash. Based on what I know now, it's doubtful that this was always true. He also sent a video of a box of tile he said he "mistakenly" took, but months later he still hasn't bothered to return them. He managed to take many of the things I purchased but still has a blue tarp and a few things of his that are still in my garage. Odd. I have other images and videos that I won't share here. While folks see him as an expert, my job is anything but. Uneven gout lines, uneven tile, holes in adjacent walls where he placed niches in the shower, and a shower floor that spills water onto the bath floor. I'm looking for someone now to remove and replace the entire shower floor where he did more of an art project instead of what I expected. He would become agitated when I asked questions....no one who pays thousands of dollars for anything should be made to feel that way. He constantly said he'd return to finish the work but got other jobs during my project. Most of the days he said he would return, he didn't bother to call and he didn't show. After nearly three months of lies, he texted one day and said he'd return and I said don't bother. We exchanged emails where I said everything I wanted to say. I remember him saying something odd like, "it's both our fault" and "legally the law is on my side"? I reminded him he had a few things in the garage and I also wanted to clarify some things about the work because there were questions from folks who were trying to finish or fix things he left undone. We set up a time, again he didn't show. Of course I had to pay more to get others to finish his work. I still have painting and the covering of holes or dents to do as well as applying sealant to floor seams. I'm honestly still worried about some of the work that was done. For example, the accent wall is of ledger stone and he applied it directly to the dry wall. A little research and the recommendation from real experts is to use some kind of cement board to support the drywall for taller walls (this wall goes to the ceiling). Another example is that there appears no waterproof seams for the spare shower and the handheld fixture leaks. Hopefully there are no issues inside the walls. Mistakes included: tiling an entire floor with the wrong tile, painting using the wrong paint, mixing bath fixtures so that parts of each were in both bathrooms. He broke apart mosaic stones to make a design in one shower floor. This was never discussed and it left a significant amount of material that can't be returned. Absolute waste. I wasted a ton of time and money and given an opportunity to do again, I would go with a more formally established business. For me, choosing Emmanuel was a costly mistake. It's shameful that honest folks have to deal with stuff like this at all. I purchased EVERYTHING he said I needed, I asked for receipts when he said he purchased things, and paid EVERY amount he requested, even though the work wasn't near completion. Sadly I wanted to believed he was genuine. He says all the right things so I wanted to believe. One thing is certain, saying that there is two sides to this story would be useless. You can't treat people horribly and expect them to be quiet. I didn't deserve this. No one does. He continues to make videos about caring about his work and customers and promoting the Schulter system. Considering my job, these videos are shameful abs partly the reason I decided to speak out. read more

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This company is owned and all business is conducted by Emmanuel Soriano. Do yourself a favor and do a simple Google search of Emmanuel Soriano Middleburg to see the type of individual you are hiring. His release date was October 2012. He doesn't have the expertise he claims he does. Do NOT pay him until everything has been completed. He will constantly ask for advances before work has been completed. I have been waiting over ONE year for him to finish our project and will have to take him to court at the end of the day because he keeps trying to negotiate the original contract and continues to cite delays (withdrawing from nicotine was his last excuse). His work is subpar and he made me pay for thousands in self leveler which was never even really required. Liens were threatened on our property because he did not pay sub-contractors. He leaves trash everywhere. He also hires individuals with little experience so the tiles have to be reset multiple times because they were placed poorly to begin with. He does not take responsibility for any mistakes (and there are plenty of them). Feel free to contact me for more information/email/text message proof and plenty of pictures. I hope you don't make the same mistake I did by hiring someone who talks a big game but is unable to deliver quality work in a timely manner at the end of the day. Several other people in my condo have used him as well with the same regrets we have. read more

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Elite Tile Pros just tiled 3 bedrooms, 3 bathrooms, and a walk in shower. What a great job. We gave Manny artistic privileges to design our walk in shower and OMG what a job. We are very happy with his work. Very professional, explained what would happen up front and very clean while he did the job. Cudos to Elite Tile Pros. read more